quadient IS-240 User manual

Franking machine
Installation Guide
IS-240/280

Installation Guide1
This guide contains important information, safety precautions and recommendations to
operate your equipment in the best possible conditions.
1.1 Safety Requirements .............................................................3
How to Disconnect your Mailing System ..........................................................5
1.2 Opening the box ....................................................................7
1.3 Step A – Preparing the Mailing System ...............................9
1.4 Step B – Setting up connections .......................................12
1.5 Step C – Installing Mailing System ....................................24
1.6 Loading funds into the Postage Meter ..............................32
1.7 Basic Mail Processing .........................................................34
How to Apply Postage ....................................................................................35
1
| Page 1 | Installation Guide | nov-12-2012 06:11 |

Safety Requirements1.1
Power Connection
Beforeconnection,checkwhethertheMailingSystemis suitable for external power supply;
refer to the type plates at the back of the pieces of equipment.
•To reduce the risk of fire, use only the power cord supplied
with the Mailing System.
•Do not use this product on a wet floor or near water.
•Yourmachine should be connected with a 19vdc- 2.6A limited
power source.
•In case of liquid spillage, disconnect the external power supply
from the wall plug and proceed to cleaning.
•Use an outlet located near the equipment and easily accessible. As the power supply
cord is the equipment disconnecting device, do not route the power cord between
pieces of furniture or over sharp edges.
•Avoid using outlets controlled by wall switches or shared by other equipment.
•Make sure there is no strain on the power supply cord.
Compliance
Energy Star compliance
Your mailing machine is Energy Star compliant: it helps you to save energy and money
while protecting the environment.
Environmental compliance
CE compliance
3
| Page 3 | | nov-12-2012 06:11 |

Products presented in this guide conform to requirements of directives number 2002/95/EC,
2006/95/EC and 2004/108/EC. These products are compliant with EN 55022.
General Safety
•Before using your Mailing System, thoroughly read the operating instructions.
•To reduce the risk of fire, electric shock and injury to persons, follow normal and
basic safety precautions for office equipment when using your mailing system.
•To avoid equipment damage, only use approved supplies (inks, tapes, cleaners...).
The Mailing System contains moving parts. Keep fingers, long hairs,
neck ties, loose clothing away from the mail path at all times.
Follow the additional safety precautions below:
•Do not place lit candles, cigarettes, cigars, etc. on the Mailing System.
•When lifting covers, wait for all parts to stop moving before placing hands near the
printhead.
•To prevent overheating do not block the equipment ventilation openings or try to stop
the power supply fans.
•Do not remove bolted covers as they enclose potentially hazardous parts that should
only be accessed by a Service Representative.
Environmental conditions
Your Mailing System should only be operated in the following conditions:
•Temperature range: 10°C - 40°C.
•Relative humidity: max. 80% without condensation.
4
| Page 4 | nov-12-2012 06:11 |

Weighing accuracy
To obtain the best weighing results, use a solid and steady table:
• Far from any door
• Far from any fan.
To avoid weighing errors, make sure the Weighing Platform is
clear when waking up the machine.
Disconnecting your Mailing System
Unplugging the power supply cord only when the mailing machine
is in Sleep mode avoids keeping the ink cartridge in a unprotected
position where the ink may dry out and become unusable.
How to Disconnect your Mailing System
The power supply cord is the equipment disconnecting device.
1. Set the Mailing System to Sleep or Soft-off mode if there is no emergency by pressing
the Sleep button. .
2. Unplug the power supply from the wall plug.
5
| Page 5 | nov-12-2012 06:11 |

Telephone and LAN Connections
To prevent damage to equipment, do not confuse telephone jacks
that connect to the modem and LAN connectors that are bigger:
•
Analog phone (4 wires)
•
LAN (8 wires)
Follow the additional precautions below:
•Avoid using equipment during an electrical storm; there may be a risk of electrical
shock from lightning.
•Do not install telephone jacks or LAN connectors in a wet location.
•Disconnect the telephone or LAN cable from the wall before removing equipment.
To reduce the risk of fire, only connect the modem to the telephone
line using supplied cable.
6
| Page 6 | nov-12-2012 06:11 |

Opening the box1.2
Your system is delivered in one box. Check the content of this box.
Main components
Ink cartridge
Meter
Mailing System
Weighing Platform
User documentation
Power Supply
7
| Page 7 | | nov-12-2012 06:11 |

Connection components
USB cable for PC Meter Link
Analog modem and phone
cable
LAN cable
8
| Page 8 | nov-12-2012 06:11 |

Step A – Preparing the Mailing
System
1.3
Do not connect the Power Supply to the System before
instructed.
You may damage equipment .
A1 – Installing Postage Meter (PSD)
The Meter contains accounting and credit information.
•Open the PSD cover located under
the Mailing System.
•Turn the Mailing System on its back.
9
| Page 9 | | nov-12-2012 06:11 |

•Insert PSD into the Mailing System,
by positioning it vertically, with the
contacts down and facing to the rear,
and the labels towards you.
•Close PSD cover.
•Remove PSD from the packaging.
•WritedownPSDNo:(N33xxxxxx).You
will need it at step C.
A2 – Removing the cardboard wedge
Inside the Mailing System, a cardboard wedge blocks the printing head carriage.
•Remove the foam block.
•Remove the wedge to allow the sys-
tem normal operation.
•Close the Mailing System front cover.
•Open the Mailing System front cover
by pulling it by the upper left corner.
10
| Page 10 | nov-12-2012 06:11 |

A3 – Installing the Weighing Platform
Remove the weighing platform from the packaging.
•Stow the cable in its compartment and
place the Weighing Platform on the
Mailing System.
•Connect the Weighing Platform cable
to the Mailing System.
To avoid weighing errors, make sure the Weighing Platform is
clear when waking up the system.
If——gisdisplayedwhile using your Mailing System, please refer
to the user guide to perform a 'rezero' of the WP.
11
| Page 11 | nov-12-2012 06:11 |

Step B – Setting up connec-
tions
1.4
In order to load funds, download rates, and support your Mailing System, you must set-up
a connection between the Mailing System and the server.
This can be done in one of the following ways:
How does it function?Connection methods
The Mailing System communicates with the server directly
through a software installed on your PC (computer).
Thismethod allows you to benefit frombroadband connec-
tion through your PC High Speed internet connection.
•This method allows for fast, seamless postage rate
updatesandfundsdownloads;andsoftwareupdates
to be performed remotely and automatically.
•Using this method prevents connection errors when
connecting to the sever.
PC Meter Link (Recommen-
ded)
See Setting up connection with
PC Meter Link
The Mailing System can also communicate with the server
over a LAN connection (Local Area Network).
•This method allows for fast, seamless postage rate
update and fund downloads; and software updates
to be performed remotely and automatically.
•Using LAN connectivity eliminates connection errors
when connecting to the server.
LAN
See Setting up connection with
LAN
12
| Page 12 | nov-12-2012 06:11 |

If you do not have a high speed Internet connection avail-
able, the Mailing System can communicate with the server
using a dial-up modem connected to an analog telephone
line or fax line.
This method can only be used for postage rate updates
and fund download .
MODEM connection
(Optional accessories re-
quired)
See Setting up connection with
an Analog Modem
Depending on your connecting equipment, choose the
applicable method below.
Setting up connection with PC Meter Link
Please do not connect your Mailing System to a USB port on
your PC before installing PC Meter Link software.
The installation software will notify you when to connect your
Mailing System to your PC.
a) Installing and connecting PC Meter Link
Please close all running applications before beginning PC Meter
Link Software installation.
1. Insert your installation CD in the CD drive of your computer.
The CD installation menu appears.
2. Select your country in the list, then click OK .
A new menu appears.
3. Choose Run PC Meter Link software installation .13
| Page 13 | nov-12-2012 06:11 |

Several windows will success to each other on your screen to achieve the installation.
4. Follow the instructions indicated on these windows. You will be asked to connect your
Mailing System, see below how to do.
Connecting your Mailing System to your PC via USB
•Plug the USB cable flat end to your
computer
•Plug to the USB cable square end to
your system
Connecting your Mailing System to Power Supply
Only use the Power Supply Cord delivered with the Mailing
System.
Connecting the power supply starts the software steps for the machine setup.
Remove the power supply and power cable from the packaging.
•Plug the male end of the power supply
cord into a wall socket.
•Plugthe female connector of the power
supply cord into the bottom back con-
nector of your system.
14
| Page 14 | nov-12-2012 06:11 |

Once installation process is finished, you will be asked to reboot your PC. PC Meter
Link will start automatically on your next PC startup.
A PC Meter Link icon will appear in your system tray, indicating the
connection status (see User Guide for details).
b) Configuring installation with PC Meter Link
The installation wizard is going to help you to configure the connection to the server. The
machine automatically detects the connected devices.
Note that the installation process restarts from the beginning if power is turned off before
the process is completed.
Check connectivity on PC Meter Link software before installing your
system. Both links to your system and to the Internet must be active,
otherwise installation process cannot be completed.
Active link is shown by a green and solid line
.
A moment after powering-up, the control panel of the machine displays the first screen.
•Press to continue. •Press to start the installation
process.
15
| Page 15 | nov-12-2012 06:11 |

•Press toselectPCMeterLink
.
•Press to continue.
Setting up connection with LAN
a) Connecting with LAN
Remove the LAN cable from the packaging.
If you encounter any difficulties in configuring settings of your LAN
connection, please refer to Connection settings section of the LAN
installation guide supplied in the CD-ROM.
Connecting your Mailing System to network with the LAN cable
16
| Page 16 | nov-12-2012 06:11 |

•Plug one end of the LAN cable into a
LAN or router jack.
•Selecta location for the Mailing System
near an Internet / LAN jack or router.
•YourMailingSystemisnowconnected
to LAN.
•Connect the other end of the LAN
cable into the LAN port.
Connecting the Power
Only use the Power Supply Cord delivered with the Mailing
System.
Connecting the power supply starts the software steps for the machine setup.
Remove the power supply and power cable from the packaging.
17
| Page 17 | nov-12-2012 06:11 |

•Plug the male end of the power supply
cord into a wall socket.
•Plugthe female connector of the power
supply cord into the bottom back con-
nector of your system.
The machine starts and launches the installation wizard automatically.
b) Configuring installation with LAN
The installation wizard is going to help you to configure the connection to the server. The
Mailing System automatically detects the connecting devices.
Note that the installation process restarts from the beginning if power is turned off before
the process is completed.
A moment after powering-up, the control panel of the machine displays the first installation
screen.
•Press to continue. •Press to start the installation
process.
18
| Page 18 | nov-12-2012 06:11 |