Ricoh P3000 User manual

For safe and correct use, be sure to read the Safety Information in "Read This First" before using the machine.
1
Preparing to Use the Machine
2
Starting a Meeting
3
What You Can Do During the Meeting
4
Leaving a Meeting and Packing Up the Machine
5
Managing Address Book
6
Configuring the Machine Settings
7
Troubleshooting
8
Appendix
Operating Instructions

TABLE OF CONTENTS
Manuals for This Machine.................................................................................................................................4
Introduction.........................................................................................................................................................5
Disclaimer........................................................................................................................................................5
Notes...............................................................................................................................................................5
How to Read This Manual.................................................................................................................................6
Symbols...........................................................................................................................................................6
Model-Specific Information...............................................................................................................................7
Precautions for Use.............................................................................................................................................8
Handling This Product....................................................................................................................................8
Cleaning..........................................................................................................................................................8
Wireless Networking.....................................................................................................................................9
Copyright Notice............................................................................................................................................9
1. Preparing to Use the Machine
Overview of the Unified Communication System..........................................................................................11
Functions Available on This Machine.........................................................................................................12
Functions Available in Device Management Settings...............................................................................13
Preparing to Start Using the Services..............................................................................................................14
Checking the Package Contents.....................................................................................................................16
Guide to Components......................................................................................................................................18
Front and Top view......................................................................................................................................18
Rear and Bottom view.................................................................................................................................19
Control Panel................................................................................................................................................20
Place to Install...................................................................................................................................................22
Installation Requirements.............................................................................................................................22
Operating Environment for This Machine..................................................................................................26
Operating Environment for Device Management Settings.......................................................................28
Operating Environment for PC Screen Share............................................................................................29
Connecting the Power Cord Set......................................................................................................................31
Connecting an Ethernet Cable........................................................................................................................34
Connecting a Video Output Device................................................................................................................35
Connecting a External Microphone Speaker................................................................................................36
Turning on the Machine for the First Time......................................................................................................37
About Screen....................................................................................................................................................39
1

Screen Contents...........................................................................................................................................40
Specifying the Name of the Machine and Your Password...........................................................................42
Logging in to Device Management Settings..................................................................................................45
Login..............................................................................................................................................................45
Logout...........................................................................................................................................................46
Installing the driver for PC Screen Share........................................................................................................47
2. Starting a Meeting
To Start a Meeting............................................................................................................................................49
Raising the Camera Unit..................................................................................................................................50
Turning On the Power......................................................................................................................................52
Adjusting the Camera......................................................................................................................................53
Connecting to a Meeting.................................................................................................................................55
Connecting...................................................................................................................................................55
Answering a Call.........................................................................................................................................56
Joining a Meeting in Progress.....................................................................................................................57
3. What You Can Do During the Meeting
Changing the Screen Layout...........................................................................................................................59
Checking the Network Bandwidth.............................................................................................................62
Adjusting the Volume.......................................................................................................................................65
Adjusting the Speaker Volume....................................................................................................................65
Muting the Microphone..............................................................................................................................65
Sharing the Computer Screen.........................................................................................................................67
Start Sharing Your Computer Screen.........................................................................................................67
Stop Sharing Your Computer Screen.........................................................................................................68
Disconnect the computer.............................................................................................................................68
Using the Camera To Share Information........................................................................................................69
4. Leaving a Meeting and Packing Up the Machine
Leaving a Meeting and Packing Up the Machine.........................................................................................71
Leaving the Meeting.........................................................................................................................................72
Leaving the Meeting....................................................................................................................................72
Immediately Turn Off the Machine After You Leave the Meeting............................................................72
Turning Off the Power......................................................................................................................................74
Putting the Camera Back Into Place................................................................................................................75
2

Removing the Power Cord Set and Video Output Device and Packing Up the Machine..........................76
5. Managing Address Book
About Address Book........................................................................................................................................79
Registering a Contact.......................................................................................................................................81
Accepting the Registration Request.................................................................................................................82
Accepting the Registration Request from Device Management Settings.................................................82
Accepting the Registration Request from the machine..............................................................................82
Editing a Registered Contact...........................................................................................................................84
Deleting a Registered Contact........................................................................................................................85
6. Configuring the Machine Settings
Changing Network Configuration..................................................................................................................87
Entering Characters.....................................................................................................................................87
Wired/Wireless Network Configuration.......................................................................................................91
Testing the Network Connection.....................................................................................................................93
Checking the test results...............................................................................................................................94
Updating the Firmware..................................................................................................................................102
Changing the Language and Time Zone.....................................................................................................104
Checking System Information.......................................................................................................................105
7. Troubleshooting
When the Machine Cannot Connect to the Network.................................................................................107
When the Message Displayed.....................................................................................................................108
Messages Displayed when Using the Machine......................................................................................108
Messages Displayed when Using Device Management Settings.........................................................118
Messages Displayed when Using PC Screen Share..............................................................................119
When You Have Problems Operating the Machine...................................................................................121
8. Appendix
Specifications.................................................................................................................................................127
Precautions for Use........................................................................................................................................129
Trademarks.....................................................................................................................................................130
INDEX...........................................................................................................................................................131
3

Manuals for This Machine
Read this manual carefully before you use this machine.
Refer to the manuals that are relevant to what you want to do with the machine.
Read This First
Explains important items to know when using this product. It also describes how to set up this
product when using it for the first time.
Operating Instructions (This Manual)
Explains how to prepare the machine for use and it also describes the machine’s functions and how
to use them.
This manual also describes the machine’s specifications and provides information about
troubleshooting.
4

Introduction
Disclaimer
Contents of this manual are subject to change without prior notice.
In no event will the company be liable for direct, indirect, special, incidental, or consequential damages
as a result of handling or operating the machine.
Notes
The manufacturer shall not be responsible for any damage or expense that might result from the use of
parts other than genuine parts from the manufacturer with your office products.
Two kinds of size notation are employed in this manual.
Some illustrations in this manual might be slightly different from the machine.
5

How to Read This Manual
Symbols
This manual uses the following symbols:
Indicates points to pay attention to when using the machine, and explanations of likely causes of
damage to machine or loss of data. Be sure to read these explanations.
Indicates supplementary explanations of the machine's functions, and instructions on resolving user
errors.
[ ]
Indicates the names of keys on the display or control panel.
(mainly Europe and Asia)
(mainly North America)
Differences in the functions of Region A and Region B models are indicated by two symbols. Read the
information indicated by the symbol that corresponds to the region of the model you are using. For
details about which symbol corresponds to the model you are using, see p.7 "Model-Specific
Information".
• Some of the key names that appear in the on-screen instructions or messages might differ from
those shown on the machine, depending on the region in which you live. The screen displays a key
name, followed by the corresponding key mark. If the name of the key is different, use the
corresponding mark to identify the key.
6

Model-Specific Information
This section explains how you can identify the region your machine belongs to.
There is a label on the bottom of the machine, located in the position shown below. The label contains
details that identify the region your machine belongs to. Read the label.
CMJ001
The following information is region-specific. Read the information under the symbol that corresponds to
the region of your machine.
(mainly Europe and Asia)
If the label contains the following, your machine is a region A model:
• 220V-240V
(mainly North America)
If the label contains the following, your machine is a region B model:
• 110V
• Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a
Region A model, refer to the metric units. If your machine is a Region B model, refer to the inch
units.
7

Precautions for Use
Handling This Product
Observe the following points when moving the machine:
• Turn off the machine and remove the power plug from the AC outlet.
• Remove all the connector cables connected to the machine.
• Return the camera to the closed position.
• Do not attempt to raise or move this machine by the camera unit.
• When carrying the machine by hand
• Use the bag that comes with the machine.
• When traveling by plane, take this machine onboard as carry-on luggage.
• When Transporting the Machine
This machine contains a large number of glass and precision parts. Observe the following points to
prevent the machine from being damaged by excessive shock:
• Wrap the machine in cushioning material to prevent it from being directly exposed to shock.
• Place the machine in the supplied bag and pack it in the original box or a sturdy cardboard
box.
• Inform the carrier that the machine is a piece of precision equipment.
• For more information about transporting the machine, consult your carrier.
Avoid contact with rubber and plastic materials for an extended period of time. Doing so may lead to
discoloration or cause the exterior coating to peel off.
Do not use this machine for an extended period of time. Doing so may lead to failure or shorten the
product life.
Cleaning
• Never use benzene or thinner to clean the machine. Doing so may lead to deformation,
discoloring, or cause the exterior coating to peel off.
• Do not use a chemically treated cloth.
• Remove the dust that accumulates in the air outlet and inlet periodically. If the air outlet or inlet
becomes clogged, the flow of air inside the machine decreases. Poor air flow can result in failure.
8

Wireless Networking
This product features a certified construction. Disassembling or modifying this product without permission
may be punishable by law.
Copyright Notice
Using this machine to perform any of the following acts, without permission from the copyright holder,
for purposes other than personal use may constitute an infringement on the copyright and/or
neighboring rights of the commercial video software or cable broadcasting program. These acts include
broadcasting or transmitting commercial video software or cable broadcasting programs, modifying
videos, such as by freezing, or resizing videos to be displayed in an aspect ratio different from the
original. To avoid the risk of possible infringement, we advise you to obtain permission from the
copyright holder and take all other measures necessary before performing any of the above-mentioned
acts.
9

10

1. Preparing to Use the Machine
Overview of the Unified Communication
System
The Unified Communication System is a meeting system that connects this machine and other machines,
both local and remote, to a service platform via the Internet.
Video Output Device
Unified Communication System
P3000 (this machine)
Contact ID: 1111
Contact ID: 3333
Contact ID: 2222
Contact A
Contact B
Video distribution server
Device Managment Settings
Service Platform
(Ricoh equipments)
CMJ009
The machine at each location is identified by a Contact ID, which serves as the destination for meeting
and the account information for Device Management Settings. The Contact ID is used to connect to the
contacts whom you want to have a meeting with, so there is no need to set a specific network
environment or location in which to use this machine. The Unified Communication System is made up of
the following components:
• This machine
Used to transmit video, capture video on the user side, and configure various settings for
connecting to the network. For details about the available functions on this machine, see p.12
"Functions Available on This Machine".
• Video output device
Used to display video output by this machine.
• Contact ID
A unique character string set on this machine and other parties' machines. The machine information
is required to use the Unified Communication System. This information also used is to log in to
Device Management Settings.
11

The Contact ID of the contact whom you want to have meeting with is required when registering the
contact in Address Book.
• Video distribution server
The server that streams videos from each contact and distributes them to the other parties.
• Device Management Settings
A Web service that allows you to manage Address Book which is used to register and manage the
contacts whom you want to have a meeting. You can also view and manage "Meeting History".
You can access Device Management Settings from a computer connected to the Internet.
For details about the functions available in the Device Management Settings, see p.13 "Functions
Available in Device Management Settings".
• Contacts
Indicates the other party that is using a machine which has a Contact ID and supports the Unified
Communication System. Before connecting to a contact to have a meeting, you must first register
the contact in Address Book.
Functions Available on This Machine
This section describes the functions available on this machine.
Meeting
This machine allows you to start meeting by connect to or answer call from contact. It is equipped
with an internal camera for video input, and a microphone and speaker for audio input and output.
By connecting to the Internet and a video output device such as a monitor or projector, you can use
this machine to have a meeting practically anywhere*1.
*1 It is necessary to meet the network requirements such as the line speed and ports. For details about the
requirements of network environment for this machine, see p.26 "Operating Environment for This
Machine".
Sharing Your Computer Screen
Connecting this machine to your computer lets other parties see what is displayed on your screen.
For details about how to share your computer screen, see p.67 "Sharing the Computer Screen".
Using the Camera To Share Information
You can use the internal camera to take videos of handouts or handwritten notes directly.
These videos appear on screen and can be seen by the other parties.
For details about how to use the camera to share information, see p.69 "Using the Camera To
Share Information".
Changing the Network Settings
Change the network settings of the machine.
1. Preparing to Use the Machine
12

Change the network settings according to the environment in which the machine is used.
For details about how to change the network settings, see p.87 "Changing Network
Configuration".
Accepting a Registration Request for Address Book
Accept a registration request for Address Book from other parties.
For details about the Address Book and registration requests, see p.79 "About Address Book".
For details about how to accept a registration request, see p.82 "Accepting the Registration
Request".
Updating the Firmware
Update the machine's firmware.
The firmware can only be updated when the machine is connected to a network.
For details about how to update the firmware, see p.102 "Updating the Firmware".
Functions Available in Device Management Settings
This section describes the functions available in Device Management Settings.
Managing Address Book
You can send or accept registration requests and edit or delete registered contacts.
For details about how to manage Address Book, see p.79 "Managing Address Book".
Checking the Meeting History
You can check Meeting History.
The Meeting History lists the date, time, and joined contacts of each meeting. You can output
Meeting History in CSV format.
For details about how to check Meeting History, see Device Management Settings Help.
Changing the machine's name
You can change the machine's name.
For details about how to change the machine's name, see Device Management Settings Help.
Changing Your Login Password
You can change the login password used to log in to Device Management Settings.
For details about how to change the login password, see Device Management Settings Help.
Overview of the Unified Communication System
13

Preparing to Start Using the Services
To start using the Unified Communication System services with this machine, you must set up this machine
to use the services according to the conditions in which the machine was purchased and the environment
in which the machine is used. This involves specifying the name of the machine and your password,
configuring the network settings, and registering contact.
Installing the machine
Turning on the power
Selecting the language and time zone
Checking the Contact ID from the Contact List screen
Changing the default password
Starting your Web brower
The network configuration is not specified
The machine cannot be connected to the network
Specifying the Wired/Wireless Network Configuration
Registering a contact to Address Book
Starting a meeting
CQR001
Checking the package contents
Specifying the name of the machine
If the name is not specified
1. Preparing the machine
2. Preparing Device Management Settings
3. Start using the service
• p.16 "Checking the Package Contents"
• p.22 "Place to Install"
• p.31 "Connecting the Power Cord Set"
• p.34 "Connecting an Ethernet Cable"
• p.35 "Connecting a Video Output Device"
• p.37 "Turning on the Machine for the First Time"
1. Preparing to Use the Machine
14

• p.87 "Changing Network Configuration"
• p.39 "About Screen"
• p.42 "Specifying the Name of the Machine and Your Password"
• p.81 "Registering a Contact"
• p.49 "Starting a Meeting"
• p.107 "Troubleshooting"
Preparing to Start Using the Services
15

Checking the Package Contents
The product package contains the following items:
Package Contents
Unified Communication System P3000 (this
machine)
CMJ023
AC adapter
CJB037
Power cord
CJB036
USB cable
CJB035
1. Preparing to Use the Machine
16

Package Contents
Bag
CJB034
Quick Guide
Read This First
Other documents
• Use the USB cable to share your computer screen. For details, see p.67 "Sharing the Computer
Screen".
• Be sure to use the power cord set and USB cable that come with this machine.
• This machine is factory-shipped with a protective sheet covering the camera lens. Remove the
protective sheet from the lens before using the camera.
• When this machine is not being used, store it together with the other accessories (including the
power cord set and USB cable) in the supplied bag. Do not store any other items in the supplied
bag.
• When placing this machine in the supplied bag, be sure to remove all cables and the power cord
set.
Checking the Package Contents
17

Guide to Components
Front and Top view
CMJ003
12
3
4
56
7
1. Camera unit
Captures live video that is transmitted to other parties.
The camera unit consists of a camera and an arm.
2. Control Panel
Provides a set of keys used to operate the machine.
For details about the control panel, see p.20 "Control Panel".
3. Speaker
Outputs audio from other parties.
4. Microphone
Inputs audio from the machine.
5. USB port (type B)
Used to connect the machine to your computer and share the computer screen.
6. USB ports (type A)
Used to attach an external microphone speaker to the machine.
7. Air outlet
Releases heat from inside of the machine.
1. Preparing to Use the Machine
18