Ricoh P3500 Quick start guide

Model MD-A3
Machine Codes: E0A4
Field Service Manual
23 July, 2014

Important Safety Notices
LEAD-FREE SOLDER
This product is manufactured using lead-free solder as a part of a movement within the consumer
products industry at large to be environmentally responsible. Lead-free solder must be used in the
servicing and repair of this product.
WARNING
• This product is manufactured using lead free solder. DO NOT USE LEAD BASED SOLDER TO
REPAIR THIS PRODUCT! The melting temperature of lead-free solder is higher than that of leaded
solder by 86 °F to 104 °F (30 °C to 40 °C). Use of a soldering iron designed for lead-based
solders to repair product made with lead-free solder may result in damage to the component and
or PCB being soldered. Great care should be made to ensure high-quality soldering when
servicing this product – especially when soldering large components, through-hole pins, and on
PCBs - as the level of heat required to melt lead-free solder is high.
Prevention of Physical Injury
1. Before disassembling or assembling parts of the machine and peripherals, make sure that the
machine power cord is unplugged.
2. The wall outlet should be near the machine and easily accessible.
3. If any adjustment or operation check has to be made with exterior covers off or open while the
main switch is turned on, keep hands away from electrified or mechanically driven components.
4. The machine drives some of its components when it completes the warm-up period. Be careful to
keep hands away from the mechanical and electrical components as the machine starts operation.
• RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
• DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
Observance of Electrical Safety Standards
The machine and its peripherals must be serviced by a customer service representative who has
completed the training course on those models.
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Safety and Ecological Notes for Disposal
1. Dispose of replaced parts in accordance with local regulations.
• To prevent a fire or explosion, keep the machine away from flammable liquids, gases, and
aerosols. A fire or an explosion might occur.
This product contains substances which are harmful to humans and the environment.
• The lamp contains mercury.
Please dispose of this product or used lamps in accordance with local regulations.
The following information is only for EU-member states:
The use of the symbol indicates that this product may not be treated as household waste. By ensuring this
product is disposed of correctly, you will help prevent potential negative consequences for the
environment and human health, which could otherwise be caused by inappropriate waste handling of
this product. For more detailed information about recycling of this product, please contact your local city
office or your household waste disposal service.
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Symbols and Trademarks
This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations
are as follows:
Screw
Connector
Spring
Trademarks
Firefox is a registered trademark of the Mozilla Foundation.
Macintosh and Mac OS are trademarks of Apple Inc., registered in the United States and other
countries.
Microsoft, Windows, Windows Vista, and Internet Explorer are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
• The proper names of Internet Explorer 7, 8 and 9 are as follows:
Windows® Internet Explorer® 7
Windows® Internet Explorer® 8
Windows® Internet Explorer® 9
The proper names of the Windows operating systems are as follows:
• The product names of Windows Vista are as follows:
Microsoft® Windows Vista® Ultimate
Microsoft® Windows Vista® Business
Microsoft® Windows Vista® Home Premium
Microsoft® Windows Vista® Home Basic
Microsoft® Windows Vista® Enterprise
• The product names of Windows 7 are as follows:
Microsoft® Windows® 7 Home Premium
Microsoft® Windows® 7 Professional
Microsoft® Windows® 7 Ultimate
Microsoft® Windows® 7 Enterprise
• The product names of Windows 8 are as follows:
Microsoft® Windows® 8
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Microsoft® Windows® 8 Pro
Microsoft® Windows® 8 Enterprise
• The product names of Windows 8.1 are as follows:
Microsoft® Windows® 8.1
Microsoft® Windows® 8.1 Pro
Microsoft® Windows® 8.1 Enterprise
Other product names used herein are for identification purposes only and might be trademarks of their
respective companies. We disclaim any and all rights to those marks.
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TABLE OF CONTENTS
Important Safety Notices................................................................................................................................... 1
LEAD-FREE SOLDER.......................................................................................................................................1
Prevention of Physical Injury.......................................................................................................................... 1
Observance of Electrical Safety Standards................................................................................................. 1
Safety and Ecological Notes for Disposal................................................................................................... 2
Symbols and Trademarks...................................................................................................................................3
Trademarks..................................................................................................................................................... 3
1. Product Information
Specifications...................................................................................................................................................... 9
Overview.......................................................................................................................................................... 12
Front and Top View......................................................................................................................................12
Rear and Bottom View.................................................................................................................................13
Control Panel................................................................................................................................................15
Remote Control............................................................................................................................................ 16
Guidance for Those Who are Familiar with Predecessor Products..............................................................18
2. Installation
Installation Requirements................................................................................................................................. 19
Installation Requirements.............................................................................................................................19
Preventing the deterioration of sound quality................................................................................... 19
About network environment............................................................................................................... 20
Operating Environment for This Machine..................................................................................................21
Checking the Package Contents..................................................................................................................... 26
Contact Address Registration.......................................................................................................................... 28
Using the Menus...............................................................................................................................................29
Registration Request List...............................................................................................................................29
Wired/Wireless Network Configuration.................................................................................................. 30
Entering characters............................................................................................................................. 32
Setting Items................................................................................................................................................. 34
Firmware Update......................................................................................................................................... 36
System Information...................................................................................................................................... 37
Network configuration backup/restore............................................................................................40
Using Utility.......................................................................................................................................................44
Unified Communication System Settings....................................................................................................44
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Logging in to Unified Communication System Settings.............................................................................46
Login.....................................................................................................................................................46
Logout...................................................................................................................................................47
Managing Address Book............................................................................................................................48
3. Replacement and Adjustment
Parts Replacement............................................................................................................................................49
SIM Card......................................................................................................................................................49
Rear Cover................................................................................................................................................... 50
Camera Unit................................................................................................................................................. 50
Memory Card.............................................................................................................................................. 52
Fan Unit / Main Board............................................................................................................................... 53
Microphone..................................................................................................................................................55
Speaker........................................................................................................................................................ 57
Key Top Unit.................................................................................................................................................57
Front Cover...................................................................................................................................................60
Front Cover Parts..........................................................................................................................................61
Antenna Module..........................................................................................................................................61
4. Troubleshooting
LED Behavior and Meaning............................................................................................................................ 65
LED Behavior and Meaning........................................................................................................................65
LED type............................................................................................................................................... 65
LED behavior....................................................................................................................................... 65
Error Table........................................................................................................................................................ 67
Boot Sequence and Errors.......................................................................................................................... 67
Error Message..............................................................................................................................................71
When an Acoustic Feedback Noise Can Be Heard.................................................................................87
Network Trouble Shooting..........................................................................................................................89
Network troubleshooting flow............................................................................................................94
Problems when Using Unified Communication System Settings.............................................................. 95
Restrictions........................................................................................................................................................ 96
Handling This Product..................................................................................................................................96
Wireless Networking...................................................................................................................................96
Cleaning....................................................................................................................................................... 97
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Copyright Notice......................................................................................................................................... 97
Electromagnetic Interference...................................................................................................................... 97
Precautions for Use...................................................................................................................................... 98
System Operations.......................................................................................................................................98
Unified Communication System Settings................................................................................................. 100
PC Screen Share........................................................................................................................................101
Cause of Acoustic Feedback....................................................................................................................101
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