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Royal 580 User manual

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ROYAL:
580
CASH MANAGEMENT SYSTEM
Pr,ogrammable
Electronic Cash Register
--
I
OPERATING
MANUAL
I
Six-Way Security System
Automatic
Tax
Computation
TABLE OF CONTENTS
UNPACKING YOUR CASH REGISTER and SET UP ..................................................................................................................................................... 1
Preparation .................................................................................................................................................................................................................. 1
Standard Accessories ................................................................................................................................................................................................. 1
Initial Set Up ................................................................................................................................................................................................................ 1
Maintenance of your Register ..................................................................................................................................................................................... 1
GETTING TO KNOW YOUR CASH REGISTER .............................................................................................................................................................. 2
Using the Manual ........................................................................................................................................................................................................ 2
How to Get Started ...................................................................................................................................................................................................... 2
SECURITY SYSTEM and ERROR CONDITIONS ........................................................................................................................................................... 3
7-way Security System ............................................................................................................................................................................................... 3
Error Condition Explanation ........................................................................................................................................................................................ 3
Register Tone .............................................................................................................................................................................................................. 3
Entry Error Alarm ........................................................................................................................................................................................................ 3
Maximum Entry Lock-Out ........................................................................................................................................................................................... 3
Clear key ..................................................................................................................................................................................................................... 3
Error ............................................................................................................................................................................................................................. 3
System Clear Information ........................................................................................................................................................................................... 3
CONTROL LOCK SYSTEM ............................................................................................................................................................................................... 4
Control Keys ................................................................................................................................................................................................................ 4
Removable Cash Drawer ............................................................................................................................................................................................ 4
KEYBOARD FUNCTIONS .............................................................................................................................................................................................. 5-7
DISPLAY WINDOWS ......................................................................................................................................................................................................... 8
Operator Display ......................................................................................................................................................................................................... 8
Customer Display ........................................................................................................................................................................................................ 8
PRINTER............................................................................................................................................................................................................................. 9
BATTERY SYSTEM ......................................................................................................................................................................................................... 10
Installing or Replacing the Back-Up Batteries .......................................................................................................................................................... 10
Extending Usage of the Back-Up Batteries .............................................................................................................................................................. 10
INSTALLING THE PAPER ROLL .............................................................................................................................................................................. 11-12
INSTALLING THE RIBBON ............................................................................................................................................................................................. 13
QUICK START ............................................................................................................................................................................................................. 14-15
AFTER QUICK START .................................................................................................................................................................................................... 16
Quick Start Program Confirmation Report ............................................................................................................................................................... 16
BEFORE GOING TO REGISTER MODE ........................................................................................................................................................................ 17
ADVANCED PROGRAMMING ........................................................................................................................................................................................ 18
CLERK NUMBERS AND NAMES ................................................................................................................................................................................... 19
To Program Clerk Numbers and Names .................................................................................................................................................................. 19
To Use Clerk Numbers ............................................................................................................................................................................................. 19
PASSWORDS .................................................................................................................................................................................................................. 20
X and PRG/Z Manager Passwords .......................................................................................................................................................................... 20
To Program Manager Passwords ..................................................................................................................................................................... 20
To Use Manager Passwords ............................................................................................................................................................................ 20
DATE ..........................................................................................................................
....................................................................................................... 21
TIME .................................................................................................................................................................................................................................. 21
MACHINE NUMBER ........................................................................................................................................................................................................ 21
TAX RATES ................................................................................................................................................................................................................. 22-24
To Set Type of Tax Being Used ............................................................................................................................................................................... 22
Fixed Tax Rate .................................................................................................................................................................................................. 22
Tax Table Rate ............................................................................................................................................................................................. 23-24
DEPARTMENT PROGRAMMING .............................................................................................................................................................................. 25-28
COUPON DISCOUNT ................................................................................................................................................................................................. 29-30
MINUS PERCENTAGE DISCOUNT (-%) ................................................................................................................................................................... 31-32
PLUS PERCENTAGE (+%) ........................................................................................................................................................................................ 33-34
PRICE LOOK-UP (PLU) .............................................................................................................................................................................................. 35-36
TRAINING MODE ............................................................................................................................................................................................................. 37
GRAND TOTAL PRESET ................................................................................................................................................................................................ 38
TRANSACTION NUMBER PRESET ............................................................................................................................................................................... 39
X1 and X2 COUNTER PRESET ...................................................................................................................................................................................... 40
Z1 and Z2 COUNTER PRESET ...................................................................................................................................................................................... 41
PROGRAMMING ALPHANUMERIC DESCRIPTIONS ............................................................................................................................................. 42-47
FLAG OPTIONS .......................................................................................................................................................................................................... 48-61
PROGRAM CONFIRMATION REPORTS ....................................................................................................................................................................... 62
Program Confirmation Report - Main Printout .......................................................................................................................................................... 62
Confirmation Report of Tax Rate Programming ....................................................................................................................................................... 63
Program Confirmation Report of Clerk ID Numbers, Clerk Confirmation and Department ............................................................................... 64-66
PLU Confirmation Report .......................................................................................................................................................................................... 67
i
(Continued) TABLE OF CONTENTS
TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER .............................................................................................................. 68-83
Sample Receipt ......................................................................................................................................................................................................... 68
Transaction Symbols ................................................................................................................................................................................................ 68
Example 1: Cash Sale Without Tendering Change ........................................................................................................................................... 69
Example 2: Cash Sale With Tendering Change ................................................................................................................................................ 69
Example 3: Using the Dept Shift Key ................................................................................................................................................................. 69
Example 4: Charge Sale ..................................................................................................................................................................................... 70
Example 5: Check Sale ...................................................................................................................................................................................... 70
Example 6: Split Tendering Sale ........................................................................................................................................................................ 70
Example 7: No-Sale Function ............................................................................................................................................................................. 71
Example 8: Registering a Reference Number ................................................................................................................................................... 71
Example 9: Multiplying by a Fraction .................................................................................................................................................................. 71
Example 10: Multiplication Sale ............................................................................................................................................................................ 72
Example 11: Registering a Department Unit Price .............................................................................................................................................. 72
Example 12: Multiplication of a Department Unit Price ........................................................................................................................................ 72
Example 13: Exempting Tax on an Item .............................................................................................................................................................. 73
Example 14: Adding Tax to a Non-Taxable Department ..................................................................................................................................... 73
Example 15: Received-On-Account Sale ............................................................................................................................................................. 74
Example 16: Paid-Out Sale .................................................................................................................................................................................. 74
Example 17: Return Sale ...................................................................................................................................................................................... 74
Example 18: Coupon Discount Sale ..................................................................................................................................................................... 75
Example 19: Minus Percentage Discount Sale .................................................................................................................................................... 76
Example 20: Plus Percentage Sale ...................................................................................................................................................................... 77
Example 21: Use of Error-Correct (VOID) Key..................................................................................................................................................... 78
Example 22: Voiding a Sale .................................................................................................................................................................................. 78
Example 23: Voiding a Multiplication Sale ........................................................................................................................................................... 78
Example 24: Voiding a Coupon Sale .................................................................................................................................................................... 79
Example 25: Voiding a Minus Percentage Discount Sale ................................................................................................................................... 79
Example 26: Voiding a Plus Percentage Sale...................................................................................................................................................... 79
Example 27: Voiding a Department Preset Price ................................................................................................................................................. 80
Example 28: Voiding a Multiplication of a Department Preset Price ................................................................................................................... 80
Example 29: Voiding a Department Preset with a Minus Percentage Discount ................................................................................................. 81
Example 30: Voiding a Department Preset with a Coupon Discount .................................................................................................................. 81
Example 31: PLU Sale .......................................................................................................................................................................................... 82
Example 32: Voiding a PLU Sale ......................................................................................................................................................................... 82
Example 33: Voiding a PLU Multiplication Sale ................................................................................................................................................... 82
Example 34: Voiding a PLU Sale with a Coupon Discount ................................................................................................................................. 83
Example 35: Voiding a PLU Sale with a Minus Percentage Discount ................................................................................................................. 83
Example 36: Voiding a PLU Sale with a Plus Percentage Rate .......................................................................................................................... 83
X/Z MANAGEMENT REPORTS ...................................................................................................................................................................................... 84
Summary of Management Reports .......................................................................................................................................................................... 85
Cash-In-Draw er Report ............................................................................................................................................................................................. 86
Hourly Report ............................................................................................................................................................................................................ 86
Department Range Report ........................................................................................................................................................................................ 87
Clerk Report ......................................................................................................................................................................................................... 87-88
PLU Report................................................................................................................................................................................................................ 88
Cash Declaration Report .......................................................................................................................................................................................... 89
Group Report ............................................................................................................................................................................................................ 90
Full Report ................................................................................................................................................................................................................. 91
Full Report Illustration ............................................................................................................................................................................................... 92
Balancing X/Z Reports .............................................................................................................................................................................................. 93
TROUBLESHOOTING ..................................................................................................................................................................................................... 94
In Case of an Error Tone or if "E" Displays .............................................................................................................................................................. 94
If Printing Problems Occur ........................................................................................................................................................................................ 94
If Cash Register is Malfunctioning ............................................................................................................................................................................ 94
Opening the Cash Drawer in an Emergency ............................................................................................................................................................ 94
Half System Clear ..................................................................................................................................................................................................... 94
Full System Clear ...................................................................................................................................................................................................... 94
SPECIFICATIONS and SAFETY ..................................................................................................................................................................................... 95
LIMITED WARRANTY...................................................................................................................................................................................................... 96
OPTIONAL EXTENDED WARRANTY ............................................................................................................................................................................ 97
APPENDIX 1 - STATE TAX TABLE CODES .............................................................................................................................................................. A1-6
APPENDIX 2 - CALCULATING STATE TAX TABLE CODES ................................................................................................................................ A7-11
APPENDIX 3 - GST/PST TAX SYSTEM FOR CANADA ........................................................................................................................................ A12-13
ii
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