Ruijie RG-S5000-24GT4MS-E Installation and operating manual

Ruijie RG-S5000-E Series Switches
Hardware Installation and Reference Guide

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Ruijie Networks reserves all copyrights of this document. Any reproduction, excerption, backup, modification,
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without the prior written consent of Ruijie Networks is prohibited.
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not shoulder any responsibility for losses and damages caused due to content omissions, inaccuracies or errors.

I
Preface
Thank you for using our products. This manual will guide you through the installation of the device.
This manual describes the functional and physical features and provides the device installation steps, hardware
troubleshooting, module technical specifications, and specifications and usage guidelines for cables and connectors.
Audience
It is intended for the users who have some experience in installing and maintaining network hardware. At the same time, it
is assumed that the users are already familiar with the related terms and concepts.
Obtaining Technical Assistance
Ruijie Networks Website: https://www.ruijienetworks.com/
Technical Support Website: https://ruijienetworks.com/support
Case Portal: https://caseportal.ruijienetworks.com
Community: https://community.ruijienetworks.com
Technical Support Email: [e-mail]
Skype: [email protected]
Related Documents
Documents
Description
Configuration Guide
Describes network protocols and related mechanisms that
supported by the product, with configuration examples.
Command Reference
Describes the related configuration commands, including
command modes, parameter descriptions, usage guides, and
related examples.
Symbol Conventions
The symbols used in this document are described as below:
This symbol brings your attention to some helpful suggestions and references.
This symbol means that you must be extremely careful not to do some things that may damage the device or cause
data loss.

Hardware Installation and Reference Guide Product Overview
1
1 Product Overview
RG-S5000-E series switches are the new-generation GE switches released by Ruijie Networks for campus access. With a
brand-new hardware architecture and Ruijie RGOS11.X modular operating system, the RG-S5000-E series switches
provide more resource entries, faster hardware processing performance, and better user experience.
RG-S5000-E Series Switches
Model
10/100/1000Base-T
Adaptive Ethernet
Port
1000Base-X
SFP Port
2500Base-X
SFP Port
Console
Port
USB
Port
Redundant
Power
Supply
RG-S5000-24GT4MS-E
24
4
4
1
1
Fixed single
power
supply
RG-S5000-48GT4MS-E
48
4
4
1
1
Fixed single
power
supply
RG-S5000-10GT2MS-E
10
2
2
1
1
Fixed single
power
supply
RG-S5000-10GT2MS-P-E
10
(supporting
PoE/PoE+)
2
2
1
1
Fixed single
power
supply
RG-S5000-24GT4MS-P-E
24
(supporting
PoE/PoE+)
4
4
1
1
Fixed single
power
supply
1000Base-T ports are downward compatible with 100Base-TX and 10Base-T ports.
The SFP ports support 2500Base-X, 1000Base-X, and 100Base-FX.
1.1 RG-S5000-24GT4MS-E
Technical Specifications
Model
RG-S5000-24GT4MS-E
CPU
Built-in CPU, single-core processor, with the clock speed of 1.2 GHz
BOOT ROM
N/A
Flash Memory
64 MB
SDRAM
DDR4 512 MB
Supported Modules
See Appendix B
The module types may be updated without prior notification. Please contact
Ruijie Networks for details.
SFP Port
2500Base-X Capable

Hardware Installation and Reference Guide Product Overview
2
1000Base-X Capable
100Base-FX Capable
Power Supply
AC input:
Rated voltage range: 100 V AC to 240 V AC
Maximum voltage range: 90 V AC to 264 V AC
Frequency: 50 Hz/60 Hz
Rated current: 0.6 A
Ground Leakage Current
≤ 3.5 mA
EEE Function
Support
PoE Function
Not Support
Power Consumption
≤ 15.6 W
Operating Temperature
0°C to 45°C (32°F to 113°F) at an altitude of 0-1800 m (1.12 miles)
At an altitude of 1800 m to 5000 m (1.12 miles to 3.11 miles): The maximum
operating temperature decreases by 1°C (1.8°F) every time the altitude
increases by 220 m (721.78 ft.).
Storage Temperature
-40ºC to 70ºC (-40°F to 158°F)
Operating Humidity
10% to 90% RH
Storage Humidity
5% to 95% RH
Operating Height
0 to 5000 m (3.11 miles) above the sea level
Fan
Fanless design
Temperature Alarming
Support
EMC Certification
GB/T9254.1
Safety Regulation Compliance
GB4943
Dimensions (W ×D ×H)
440 mm ×220 mm ×43.6 mm (17.32 in. ×8.66 in. ×1.72 in.), 1RU
Weight
About 2.5 KG (5.51 lbs.)
The RG-S5000-24GT4MS-E switch is a Class A product. This device may cause radio interference in the living
environment. You are advised to take proper measures.
Product Appearance
On the front panel, the RG-S5000-24GT4MS-E Ethernet switch provides one RJ45 console port, one USB port, 24 RJ45
10/100/1000Base-T adaptive Ethernet ports, and four SFP ports.
Figure 1-1 Appearance of RG-S5000-24GT4MS-E Switch

Hardware Installation and Reference Guide Product Overview
3
Front Panel
Figure 1-2 Front Panel of RG-S5000-24GT4MS-E Switch
Description:
1. System status LED
2. USB port
3. Console port
4. 10/100/1000Base-T adaptive Ethernet port
5. SFP port status LED
6. SFP port
Back Panel
Figure 1-3 Back Panel of RG-S5000-24GT4MS-E Switch
Description:
1. Grounding stud
2. Power cord retention clip hole
3. Power plug

Hardware Installation and Reference Guide Product Overview
4
Power Supply
The RG-S5000-24GT4MS-E switch adopts an AC power supply.
AC input:
Rated voltage range: 100 V AC to 240 V AC; 50 Hz/60 Hz
Maximum voltage range: 90 V AC to 264 V AC; 47 Hz to 63 Hz
Frequency: 50 Hz/60 Hz
Rated current: 0.6 A
Power cord requirements: 10 A power cord
Heat Dissipation
The RG-S5000-24GT4MS-E switch adopts natural heat dissipation without fans. To ensure proper heat dissipation,
maintain a minimum clearance of 10 cm (3.94 in.) on both sides and around the back panel of the chassis for air
circulation. Besides, dust the device every three months to avoid blocking the ventilation openings on the housing.
Figure 1-4 Airflow Direction of RG-S5000-24GT4MS-E Switch
The switch should be installed at least 1 U (44.45 mm/1.75 in.) away from the neighbor device for normal heat
dissipation.
LED
LED
Panel Identification
Status
Description
System status
LED
Status
Blinking
green
The system is being initialized.
Solid green
The system is operating normally.
Solid yellow
A system over-temperature alarm occurs.
Solid red
1. The temperature severely exceeds the
threshold, and the system will be reset and
restart.
2. A system failure occurs.
10/100/1000 Mbps
1-24
Off
No link is detected for this port.

Hardware Installation and Reference Guide Product Overview
5
copper port status
LED
Solid green
The port has a 10/100/1000 Mbps link up.
Blinking
The port is receiving or transmitting data.
SFP port status
LED
25F-28F
Off
No link is detected for this port.
Solid green
The port has a link up.
Blinking
The port is receiving or transmitting data.
Solid yellow
The optical attenuation value exceeds the
value specified in the communication
quality requirements.
Solid red
The optical module is in position, but the
optical module fails or an optical link failure
occurs.
1.2 RG-S5000-48GT4MS-E
Technical Specifications
Model
RG-S5000-48GT4MS-E
CPU
Built-in CPU, single-core processor, with a clock speed of 1.2 GHz
BOOT ROM
N/A
Flash Memory
64 MB
SDRAM
DDR4 512 MB
Supported Modules
See Appendix B
The module types may be updated without prior notification. Please contact
Ruijie Networks for details.
SFP Port
2500Base-X Capable
1000Base-X Capable
100Base-FX Capable
Power Supply
AC input:
Rated voltage range: 100 V AC to 240 V AC
Maximum voltage range: 90 V AC to 264 V AC
Frequency: 50 Hz/60 Hz
Rated current: 1.5 A
Ground Leakage Current
≤ 3.5 mA
EEE Function
Support
PoE Function
Not Support
Power Consumption
≤ 30 W
Operating Temperature
0°C to 45°C (32°F to 113°F) at an altitude of 0-1800 m (1.12 miles)
At an altitude of 1800 m to 5000 m (1.12 miles to 3.11 miles): The maximum
temperature decreases by 1°C (1.8°F) every time the altitude increases by
220 m (721.78 ft.).
Storage Temperature
-40ºC to 70ºC (-40°F to 158°F)

Hardware Installation and Reference Guide Product Overview
6
Operating Humidity
10% to 90% RH
Storage Humidity
5% to 95% RH
Operating Height
0 to 5000 m (3.11 miles) above the sea level
Fan
Support fan speed control and fan fault alarm
Temperature Alarming
Support
EMC Certification
GB/T9254.1
Safety Regulation Compliance
GB4943
Dimensions (W ×D ×H)
440 mm ×220 mm ×43.6 mm (17.32 in. ×8.66 in. ×1.72 in.), 1RU
Weight
About 2.8 KG (6.17 lbs.)
The RG-S5000-48GT4MS-E switch is a Class A product. This device may cause radio interference in the living
environment. You are advised to take proper measures.
Product Appearance
The RG-S5000-48GT4MS-E Ethernet switch provides one RJ45 console port, one USB port, 48 RJ45
10/100/1000Base-T adaptive Ethernet ports, and four SFP ports.
Figure 1-5 Appearance of RG-S5000-48GT4MS-E Switch
Front Panel
Figure 1-6 Front Panel of RG-S5000-48GT4MS-E Switch
Description:
1. System status LED
2. USB port
3. Console port
4. 10/100/1000Base-T adaptive Ethernet port
5. SFP port
Back Panel

Hardware Installation and Reference Guide Product Overview
7
Figure 1-7 Back Panel of RG-S5000-48GT4MS-E Switch
Description:
1. Grounding stud
2. Power cord retention clip hole
3. Power plug
Power Supply
The RG-S5000-48GT4MS-E switch adopts an AC power supply.
AC input:
Rated voltage range: 100 V AC to 240 V AC; 50 Hz/60 Hz
Maximum voltage range: 90 V AC to 264 V AC; 47 Hz to 63 Hz
Frequency: 50 Hz/60 Hz
Rated current: 1.5 A
Power cord requirements: 10 A power cord
Heat Dissipation
The RG-S5000-48GT4MS-E switch adopts the left-to-right airflow for heat dissipation to ensure that the device works
properly in the specified environment. Maintain a minimum clearance of 10 cm (3.94 in.) on both sides and around the
back panel of the chassis for air circulation. Dust the device every three months to avoid blocking the ventilation openings
on the housing.
Figure 1-8 Airflow Direction of RG-S5000-48GT4MS-E Switch
LED

Hardware Installation and Reference Guide Product Overview
8
LED
Panel Identification
Status
Description
System status
LED
Status
Blinking
green
The system is being initialized.
Solid green
The system is operating normally.
Solid yellow
A system over-temperature alarm is
generated.
Solid red
1. The temperature severely exceeds the
threshold, and the system will be rest and
restart.
2. A system failure occurs.
10/100/1000 Mbps
copper port status
LED
1-48
Off
No link is detected for this port.
Solid green
The port has a 10/100/1000 Mbps link up.
Blinking
The port is receiving or transmitting data.
SFP port status
LED
49F-52F
Off
No link is detected for this port.
Solid green
The port has a link up.
Blinking
The port is receiving or transmitting data.
Solid yellow
The optical attenuation value exceeds the
value specified in the communication
quality requirements.
Solid red
The optical module is in position, but the
optical module fails or an optical link failure
occurs.
1.3 RG-S5000-10GT2MS-E
Technical Specifications
Model
RG-S5000-10GT2MS-E
CPU
Built-in CPU, single-core processor, with the clock speed of 1.2 GHz
BOOT ROM
N/A
Flash Memory
64 MB
SDRAM
DDR4 512 MB
Supported Modules
See Appendix B
The module types may be updated without prior notification. Please contact
Ruijie Networks for details.
SFP Port
2500Base-X Capable
1000Base-X Capable
100Base-FX Capable
Power Supply
AC input:
Rated voltage range: 100 V AC to 240 V AC
Maximum voltage range: 90 V AC to 264 V AC
Frequency: 50 Hz/60 Hz
Rated current: 0.6 A

Hardware Installation and Reference Guide Product Overview
9
Ground Leakage Current
≤ 3.5 mA
EEE Function
Support
PoE Function
Not Support
Overall Power Consumption
≤ 16 W
Operating Temperature
0°C to 45°C (32°F to 113°F) at an altitude of 0-1800 m (1.12 miles)
At an altitude of 1800 m to 5000 m (1.12 miles to 3.11 miles): The maximum
temperature decreases by 1°C (1.8°F) every time the altitude increases by
220 m (721.78 ft.).
Storage Temperature
-40ºC to 70ºC (-40°F to 158°F)
Operating Humidity
10% to 90% RH
Storage Humidity
5% to 95% RH
Operating Height
0 to 5000 m (3.11 miles) above the sea level
Fan
Fanless design
Temperature Alarming
Support
EMC Certification
GB/T9254.1
Safety Regulation Compliance
GB4943
Dimensions (W ×D ×H)
260 mm ×170 mm ×43.6 mm (10.24 in. ×6.69 in. ×1.72 in.), 1RU
Weight
About 2 KG (4.41 lbs.)
The RG-S5000-10GT2MS-E switch is a Class A product. This device may cause radio interference in the living
environment. You are advised to take proper measures.
Product Appearance
The RG-S5000-10GT2MS-E Ethernet switch provides one RJ45 console port, one USB port, 10 RJ45
10/100/1000Base-T adaptive Ethernet ports, and two SFP ports.
Figure 1-13 Appearance of RG-S5000-10GT2MS-E Switch
Front Panel
Figure 1-14 Front Panel of RG-S5000-10GT2MS-E Switch

Hardware Installation and Reference Guide Product Overview
10
Description:
1. System status LED
2. USB port
3. Console port
4. 10/100/1000Base-T adaptive Ethernet port
5. SFP port status LED
6. SFP port
Back Panel
Figure 1-15 Back Panel of RG-S5000-10GT2MS-E Switch
Description:
1. Grounding stud
2. Power cord retention clip hole
3. Power plug
Power Supply
The RG-S5000-10GT2MS-E switch adopts an AC power supply.
AC input:
Rated voltage range: 100 V AC to 240 V AC; 50 Hz/60 Hz
Maximum voltage range: 90 V AC to 264 V AC; 47 Hz to 63 Hz
Frequency: 50 Hz/60 H
Rated current: 0.6 A
Power cord requirements: 10 A power cord
Heat Dissipation
The RG-S5000-10GT2MS-E switch adopts natural heat dissipation without fans. To ensure proper heat dissipation,
maintain a minimum clearance of 10 cm (3.94 in.) on both sides and around the back panel of the chassis for air
circulation. Besides, dust the device every three months to avoid blocking the ventilation openings on the housing.

Hardware Installation and Reference Guide Product Overview
11
Figure 1-16 Airflow Direction of RG-S5000-10GT2MS-E Switch
The switch should be installed at least 1 U (44.45 mm/1.75 in.) away from the neighbor device for normal heat
dissipation.
LED
LED
Panel Identification
Status
Description
System status
LED
Status
Blinking
green
The system is being initialized.
Solid green
The system is operating normally.
Solid yellow
A system over-temperature alarm is
generated.
Solid red
1. The temperature severely exceeds the
threshold, and the system restarts.
2. A system failure occurs.
10/100/1000 Mbps
copper port status
LED
1-10
Off
No link is detected for this port.
Solid green
The port has a 10/100/1000 Mbps link up.
Blinking
The port is receiving or transmitting data.
SFP port status
LED
11F-12F
Off
No link is detected for this port.
Solid green
The port has a link up.
Blinking
The port is receiving or transmitting data.
Solid yellow
The optical attenuation value exceeds the
value specified in the communication
quality requirements.
Solid red
The optical module is in position, but the
optical module fails or an optical link failure
occurs.

Hardware Installation and Reference Guide Product Overview
12
1.4 RG-S5000-10GT2MS-P-E
Technical Specifications
Model
RG-S5000-10GT2MS-P-E
CPU
Built-in CPU, single-core processor, with the clock speed of 1.2 GHz
BOOT ROM
N/A
Flash Memory
64 MB
SDRAM
DDR4 512 MB
Supported Modules
See Appendix B
The module types may be updated without prior notification. Please contact
Ruijie Networks for details.
SFP Port
2500Base-X Capable
1000Base-X Capable
100Base-FX Capable
Power Supply
AC input:
Rated voltage range: 100 V AC to 240 V AC
Maximum voltage range: 90 V AC to 264 V AC
Frequency: 50 Hz/60 Hz
Rated current: 3 A
Ground Leakage Current
≤ 3.5 mA
EEE Function
Support
PoE Function
Ports 1-8 (RJ45 ports) are PoE/PoE+ capable.
Maximum PoE/PoE+ output power: 125 W
The maximum number of PoE devices supported by the switch is determined
by the PoE output power of the switch and the actual power of the PoE
devices.
PoE Power Cable Pairs
Mode A (1-2, 3-6 pairs)
Overall Power Consumption
Without PoE load: < 16 W
With PoE full load: < 141 W
Operating Temperature
0°C to 45°C (32°F to 113°F) at an altitude of 0-1800 m (1.12 miles)
At an altitude of 1800 m to 5000 m (1.12 miles to 3.11 miles): The maximum
temperature decreases by 1°C (1.8°F) each time the altitude increases by
220 m (721.78 ft.).
Storage Temperature
-40ºC to 70ºC (-40°F to 158°F)
Operating Humidity
10% to 90% RH
Storage Humidity
5% to 90% RH
Operating Height
0 to 5000 m (3.11 miles) above the sea level
Fan
Support fan speed control and fan fault alarm
Temperature Alarming
Support
EMC Certification
GB/T9254.1

Hardware Installation and Reference Guide Product Overview
13
Safety Regulation Compliance
GB4943
Dimensions (W ×D ×H)
297 mm ×170 mm ×43.6 mm (11.69 in. ×6.69 in. ×1.72 in.), 1RU
Weight
About 2.5 KG (5.51 lbs.)
The RG-S5000-10GT2MS-P-E switch is a Class A product. This device may cause radio interference in the living
environment. You are advised to take proper measures.
Product Appearance
The RG-S5000-10GT2MS-P-E Ethernet switch provides one RJ45 console port, one USB port, 10 RJ45
10/100/1000Base-T adaptive Ethernet ports, and two SFP ports.
Figure 1-17 Appearance of RG-S5000-10GT2MS-P-E Switch
Front Panel
Figure 1-18 Front Panel of RG-S5000-10GT2MS-P-E Switch
Description:
1. System status LED
2. PoE status LED
3. PoE button
4. USB port
5. Console port
6. 10/100/1000Base-T adaptive Ethernet port
7. SFP port status LED
8. SFP port

Hardware Installation and Reference Guide Product Overview
14
You can press the port LED mode switching button (PoE button) to switch the port status indicator function (port PoE
power supply indicator and port rate indicator). Hold down the button for more than 2 seconds to ensure successful
switching.
Back Panel
Figure 1-19 Back Panel of RG-S5000-10GT2MS-P-E Switch
Description:
1. Grounding stud
2. Power cord retention clip hole
3. Power plug
Power Supply
The RG-S5000-10GT2MS-P-E switch adopts an AC power supply.
AC input:
Rated voltage range: 100 V AC to 240 V AC; 50 Hz/60 Hz
Maximum voltage range: 90 V AC to 264 V AC; 47 Hz to 63 Hz
Frequency: 50 Hz/60 Hz
Rated current: 3 A
Power cord requirements: 10 A power cord
Heat Dissipation
The RG-S5000-10GT2MS-P-E switch adopts the ventilation mode of air inlet from the left and right sides and air outlet
through the rear side to ensure that the device works properly under specified environment. When placing a chassis,
maintain a minimum clearance of 10 cm (3.94 in.) on both sides and around the back panel of the chassis for air
circulation. Dust the device every three months to avoid blocking the ventilation openings on the housing.
Figure 1-20 Airflow Direction of RG-S5000-10GT2MS-P-E Switch

Hardware Installation and Reference Guide Product Overview
15
LED
LED
Panel Identification
Status
Description
System status
LED
Status
Blinking
green
The system is being initialized.
Solid green
The system is operating normally.
Solid yellow
A system over-temperature alarm is
generated.
Solid red
1. The temperature severely exceeds the
threshold, and the system will be reset and
restart.
2. A system failure occurs.
Port LED mode
indicator
LED Mode
Solid green
The indicator shows the switching status.
Solid yellow
The indicator shows the PoE status.
1000 Mbps RJ45
port LED
1-10
Off
No link is detected for this port.
Solid green
The port has a 10/100/1000 Mbps link up.
Blinking
The port is receiving or transmitting data.
PoE status LED of
RJ45 port
1-10
Off
PoE is disabled.
Solid green
PoE is enabled.
Blinking
PoE overload occurs.
SFP port status
LED
11F-12F
Off
No link is detected for this port.
Solid green
The port has a link up.
Blinking
The port is receiving or transmitting data.

Hardware Installation and Reference Guide Product Overview
16
Solid yellow
The optical attenuation value exceeds the
value specified in the communication
quality requirements.
Solid red
The optical module is in position, but the
optical module fails or an optical link failure
occurs.
1.5 RG-S5000-24GT4MS-P-E
Technical Specifications
Model
RG-S5000-24GT4MS-P-E
CPU
Built-in CPU, single-core processor, with the clock speed of 1.2 GHz
BOOT ROM
N/A
Flash Memory
64 MB
SDRAM
DDR4 512 MB
Supported Modules
See Appendix B
The module types may be updated without prior notification. Please contact
Ruijie Networks for details.
SFP Port
2500Base-X Capable
1000Base-X Capable
100Base-FX Capable
Power Supply
AC input:
Rated voltage range: 100 V AC to 240 V AC
Maximum voltage range: 90 V AC to 264 V AC
Frequency: 50 Hz/60 Hz
Rated current: 6 A
Ground Leakage Current
≤ 3.5 mA
EEE Function
Support
PoE Function
All RJ45 ports are PoE/PoE+ capable.
Maximum PoE/PoE+ output power: 370 W
The maximum number of PoE devices supported by the switch is determined
by the PoE output power of the switch and the actual power of the PoE
devices.
PoE Power Cable Pairs
Mode A (1-2, 3-6 pairs)
Power Consumption
Without PoE load: < 33 W
With PoE full load: < 403 W
Operating Temperature
0°C to 45°C (32°F to 113°F) at an altitude of 0-1800 m (1.12 miles)
At the altitude of 1800 m to 5000 m (1.12 miles to 3.11 miles): The maximum
temperature decreases by 1°C (1.8°F) every time the altitude increases by
220 m (721.78 ft.).

Hardware Installation and Reference Guide Product Overview
17
Storage Temperature
-40ºC to 70ºC (-40°F to 158°F)
Operating Humidity
10% to 90% RH
Storage Humidity
5% to 90% RH
Operating Height
0 to 5000 m (3.11 miles) above the sea level
Fan
Support fan speed control and fan fault alarm
Temperature Alarming
Support
EMC Certification
GB/T9254.1
Safety Regulation Compliance
GB4943
Dimensions (W ×D ×H)
440 mm ×220 mm ×43.6 mm (17.32 in. ×8.66 in. ×1.72 in.), 1RU
Weight
About 2.8 KG (6.17 lbs.)
The RG-S5000-24GT4MS-P-E switch is a Class A product. This device may cause radio interference in the living
environment. You are advised to take proper measures.
Product Appearance
The RG-S5000-24GT4MS-P-E Ethernet switch provides one RJ45 console port, one USB port, 24 RJ45
10/100/1000Base-T adaptive Ethernet ports, and four SFP ports.
Figure 1-21 Appearance of RG-S5000-24GT4MS-P-E Switch
Front Panel
Figure 1-22 Front Panel of RG-S5000-24GT4MS-P-E Switch