Seaga Intelligent Inventory Control IQ640 Building instructions

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Intelligent Inventory Control
A Division of
IQ640 Service and Parts Manual
Visit: intelligentinventorycontrol.com email: [e-mail]

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INTRODUCTION
Congratulations on the purchase of your vending machine. This vending machine has been designed to give you many
years of dependable service. It requires little maintenance and is easy to set up and operate.
READ THIS MANUAL COMPLETELY
Your vending machine is designed to operate simply and reliably, but to take full advantage of your vendor, please read this
owner’s manual thoroughly. It contains important information regarding installation and operations, as well as a brief trouble-
shooting guide.
EQUIPMENT INSPECTION
After you have received your vendor and have it out of the box, place it on a secure surface for further inspection. Note:
Any damages that may have occurred during shipping must be reported to the delivery carrier immediately. Reporting
damages and the seeking of restitution is the responsibility of the equipment owner. The factory is willing to assist you in
this process in any way possible. Feel free to contact our Customer Care Department with questions you may have on this
process.
It is important that you keep the original packaging for your vending machine at least through the warranty period. If your
machine needs to be returned for repair, you may have to purchase this packaging if it is not retained.
Once you have your vendor located, we suggest that you keep this manual for future reference, or you can view this manual
online at seaga.com or intelligentinventorycontrol.com. Should any problems occur, refer to the section entitled
“TROUBLESHOOTING”. It is designed to help you quickly identify a problem and correct it.
Intelligentinventorycontrol.com
seaga.com
Seaga Manufacturing, Inc.
700 Seaga Drive
Freeport, IL 61032 U.S.A.
815.297.9500 Option 1
815.297.1758 Fax
email: [e-mail]
Seaga India Pvt Ltd.
Plot No.2, Sector 4-B
Industrial Estate, HSIIDC
Bahadurgarh 124507 Haryana, India
[phone]
[phone] Fax
email: [e-mail]

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INTRODUCTION............................................................................................................................................................2
MACHINE DETAILS.......................................................................................................................................................4
MACHINE OVERVIEW...................................................................................................................................................6
CAUTIONS.....................................................................................................................................................................9
DOOR CLEARANCE....................................................................................................................................................10
LOADING PRODUCTS................................................................................................................................................10
LOADING BAGGED OR BOXED ITEMS.....................................................................................................................10
RELOCATION OF TRAYS...........................................................................................................................................10
COMBINING COLUMNS FOR WIDER PRODUCTS...................................................................................................12
LOCK............................................................................................................................................................................17
MENU NAVIGATION....................................................................................................................................................18
CHART OF SERVICE MENUS ....................................................................................................................................19
MENUS – RESTOCK OPTIONS..................................................................................................................................20
MENUS – HARDWARE................................................................................................................................................20
DELIVERY SYSTEM....................................................................................................................................................23
PRODUCT TRAYS.......................................................................................................................................................23
PRODUCT SENSOR....................................................................................................................................................23
PRODUCT SENSOR INTERFERENCE ......................................................................................................................23
PRODUCT SENSOR ELECTRICAL SPECIFICATION ...............................................................................................24
TROUBLESHOOTING .................................................................................................................................................24
CUSTOM CONFIGURATIONS AND OPTIONAL KITS ...............................................................................................25
OPTIONAL SPRAY CAN KIT INSTALLATION............................................................................................................26
OPTIONAL BATTERY KIT INSTALLATION ................................................................................................................32
OPTIONAL ADHESIVE/MARKING KIT INSTALLATION.............................................................................................37
OPTIONAL LARGE BLADE KIT INSTALLATION........................................................................................................41
OPTIONAL SMALL BLADE KIT INSTALLATION ........................................................................................................47
CABINET ASSEMBLY..................................................................................................................................................54
DOOR ASSEMBLY ......................................................................................................................................................57
DELIVERY BIN ASSEMBLY ........................................................................................................................................58
ELECTRICAL PANEL ASSEMBLY..............................................................................................................................59
PRODUCT SENSOR, RIGHT SIDE ASSEMBLY........................................................................................................60
PRODUCT SENSOR, LEFT SIDE ASSEMBLY...........................................................................................................60
10 SPACE TRAY ASSEMBLY.....................................................................................................................................61
5 SPACE TRAY ASSEMBLY .......................................................................................................................................62

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MACHINE DETAILS
US Version 115 V
Specifications
Height
72”
Width
39”
Depth
37”
Floor Space
9.75 Sq. Ft.
Packing Size
62.53 Cu.
Ft.
Voltage (AC)
115V
Hertz
60Hz
Running Amperes
1Amp
Watts
115 Watts
Shipping Weight
528 lbs.
EU and India Version, 230 V
Specifications
Height
184 cm
Width
99 cm
Depth
93 cm
Floor Space
0.90 S Mtr
Packing Size
1.77 Cu Mtr
Voltage (AC)
230V
Hertz
50Hz
Running Amperes
1Amp
Watts
230 Watts
Shipping Weight
239 kg

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PHYSICAL CHARACTERISTICS
•Finish : Powder Coat paint
ENVIRONMENT
•Indoors only.
ELECTRICAL REQUIREMENT
US version requires one (1) 115 VAC 12 Amps grounded outlet.
EU version requires one (1) 230 VAC 12 Amps grounded outlet.
STANDARD COIL CONFIGURATION
Custom configurations are available. Several kits are also available including AA, 9 volt, C Cell and D Cell Battery kits,
large and small blade kits, a spray can kit as well as an adhesives and marking kit.
Standard MRO Setup
Standard PPE Setup

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MACHINE OVERVIEW
Fig. 1 - Exterior View (IQ640)
Your IQ machine arrives with a special protected skid that prevents damage to the door due to improper lifting.
When installing the machine on location, the Door Protectors and Skid Feet must be removed. A Phillips head screwdriver
is required.
Fig. 2 – Door Protectors and Skid Feet
Lock
Display Window
Front Door
LCD Display
Key Pad
Product Door
CAUTION: Certain procedures described in this manual require electrical power to the vending
machine. Only trained personnel should perform these functions. Use extreme caution while
performing the procedures marked with the voltage symbol shown here:
CAUTION: Certain procedures described in this manual require a qualified, trained technician
to perform the particular task at hand. These procedures will be marked with the attention
symbol shown here:
On Back:
Power Cord
Ethernet Port
(cable not
included)
Door Protectors
(Front and Back)
Skid Feet
(Left and Right)

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1.) Remove Front and Back Door Protectors by removing four screws (2 front, 2 back) from the skid feet.
(Fig. 2a)
2.) On each side of the vending machine, remove four (4) screws from the front and back of the skid feet, remove
plates. The boards will then come apart and off the leg levelers.
(Fig. 2b)
Proper leveling is also necessary to allow easy opening and closure of the vending machine door and to insure proper
vending operation.
Fig. 3 - Leg Levelers
Leg Leveler
Use wrench here
to adjust
Remove Screws (4 – 2 front, 2 back)
Remove Plates (2 – Front and Back)
Skid Feet (2) can be removed
Remove screws,
each side, front and back
(4 screws total)

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Fig. 4 - Interior View
VMC (Vending
Machine Controller)
Service Mode Button
Power Switch
Display Board
Door Wire
Harness
Product Bin

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SECTION 2 INSTALLATION
CAUTIONS
Your vendor is intended for indoor use only.
Excessive heat, cold or humidity levels will void your warranty; install only in climate
controlled, indoor environments. For indoor machines the temperature range must be no
higher than 32°C/90°F and no lower than 10°C/50°F with a relative humidity (Rh) level of
no greater than 40%.
Your vendor must be set on a level, well-supported location.
Always unload vendor before transporting it.
Remove all wire ties and protective sheeting prior to vending.
CAUTION!
It is important that this machine is hooked up to the proper voltage. Verify the voltage before
connecting the machine to a wall outlet.
CAUTION!
Different countries may have different power arrangements. Insure that the machine is
properly grounded before operating.
CAUTION!
If the power cord is damaged, it must be replaced by the manufacturer, authorized service
agent or a similarly qualified person to avoid electrical hazards.
ATTENTION!
This vending machine is very heavy. Ensure that sufficient personnel are available for lifting
or transporting the machine. Use proper lifting procedures and equipment.
CAUTION!
Certain components of this machine are sensitive to static electricity. Precautions for
handling sensitive devices should be observed when handling these items.

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DOOR CLEARANCE
Allow 7” (18 cm) of clearance on the right side of the machine for the door to open and extend past the cabinet side.
LOADING PRODUCTS
To insure successful vending, do not load any damaged items and make sure items are facing forward for easy identification
by your customer.
Note: The size of the item being vended must be larger than the Helix Coil, but smaller than the Product Column to vend
correctly. Never force an oversized item into the Helix Coil or Product Column, or attempt to vend an item that is smaller
than the Helix Coil as this will create issues with the vend operation. (Fig.5)
1. To Load Product:
A. Push down and hold the release latch located on the right side of the tray and slide the Product Tray toward you,
all of the way forward. Product Tray will tilt down for loading. Note: Pull out only one (1) Product Tray at a time!
B. Place product in proper size Helix Coil. Note: Bottom of product must rest on the Product Tray and not on the Helix
Coil. (Fig. 5) Load each Product Chute from front to back. Note: Do not leave any spaces between items.
C. Once Product Tray is loaded, lift the front of the tray to level and push it back in. Repeat above steps until all Product
Trays are fully loaded.
To increase the length of the Helix Coil, plastic Product Pushers can be snapped on the end. Product Pushers can be
purchased from Seaga’s Customer Care team.
Fig. 5 – Loading Helix Coils
LOADING BAGGED OR BOXED ITEMS
Vending small bagged items can be problematic if the products are not loaded properly. The flap edges of some product
packages may get trapped under the spiral and cause the product to “hang up”. It is recommended that the bottom flap of
this type of packaging be folded forward and up next to the product when loading.
1. The tray above where you will install your Spray Can Kit must be adjusted upward to accommodate the height of
the cassette.
2. Remove the tray above by pushing the white tray release lever toward the back of the machine, unlocking the tray.
RELOCATION OF TRAYS
Correct – load
product
between Helix
Coils, resting
on the product
tray.
Helix Coil
Product Tray
Columns
Incorrect

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Taller items that do not fit may require you to adjust the position of a tray in the machine. After planning what items you will
stock in your IQ system, measure and decide which tray can be successfully moved to accommodate taller items. To
relocate a tray, first test fit your items and determine how much extra room you will need. The relocation of the TRAY
ABOVE where you will place the tall item will require this information.
1. Remove the tray above by pushing the white tray release lever toward the back of the machine, unlocking the tray.
2. Slide the tray toward you slowly, lifting slightly when the wheel hits the first tray stop on the rail. At this point, reach
back on the right side of the cabinet and unplug the tray harness.
3. Lay the tray harness plug on top of the tray you’re removing and continue sliding the tray forward until it can be
removed completely by lifting up slightly on the last tray wheel to free it from the side rails.
4. Use caution! The tray is heavy. Make sure you have room to set the tray down and/or a helper to assist you with
the weight.
5. Unscrew the left side rail at the front and lift up and out. Relocate rail keeping your measurement in mind, using the
notches in the side wall up from the original position. Make sure that the rail is level from front to back.

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6. Repeat for the right side rail.
7. Reinstall tray, taking care to position white locking lever in proper place.
COMBINING COLUMNS FOR WIDER PRODUCTS

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By combining two, three, four, five or even six columns into one, you can easily load wider items in your IQ system. This
conversion requires kit SAI330 in different quantities depending on your column requirements. Please contact Seaga
Customer Care for assistance and parts purchasing.
After planning what items you would like to stock in your IQ system, determine which tray and columns would be best,
keeping in mind that heavier items should be placed on the lowest possible tray.
To combine columns – tools required are a Phillips head screwdriver and needle nosed pliers.
1. Push down and hold the release latch located on the right side of the selected tray and slide the Product Tray
toward you until it is in the Load Position.
Tray in Load Position
2. Removing the column divider.
3. Remove the coil and coil driver on the right by using the needle nosed pliers to squeeze the ends of the coil driver.
Pull the coil and coil driver toward you to remove.

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Note: To convert three single selections, remove both dividers and the right most coil as shown in steps 1 through 3.
4. Next, push down and hold the release latch located on the right side of the tray and lift the Product Tray slightly to
clear the first tray stop only.
5. Slowly slide the Product Tray toward you and down until it is in the Maintenance Position.
Tray in Maintenance Position
6. Using the needle nosed pliers, gently press on the back of both Coil Drivers to remove them from the Motors.

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7. On the left motor of the two selections you are converting to a dual selection, remove two (2) screws fastening
motor to tray back and unplug wire harness. Remove motor.
8. Continue by installing the Coil Drivers into the Gears.
Unplug Wire Harness
Remove two
(2) screws

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9. On one of the Gears, which will be installed on the left side of the dual selection, install the Spacer onto the post of
the coil driver. Note: This will be installed inside the tray as shown in #10 below.
Note: It is very important to install the spacer in the tray with the flat sides of the spacer aligned into the grooves INSIDE
the tray to prevent rotation of the spacer.
10. Install Gears and Drivers on back of Tray, using the Non Drive Gear Retainer to install the Gear with Spacer on the
left side:
11. Then install the gear into the motor on the right side, making sure teeth on the two gears mesh properly.
Align flat sides with grooves INSIDE the tray

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Note: as one motor has been taken out of service, you must go into Service Mode on the VMC and run the Motor Home
and Count (or Hardware, Motor Count on some VMCs) for proper operation of your new dual coil selection.
The new dual selection will be identified on the VMC as the selection on the right side of the new dual space. Remove the
selection identification label on the left side.
LOCK
Your vendor has one Lock, more commonly known as T-handle lock. To unlock the front door, insert key and turn clockwise
¼ turn. When unlocked the ‘T’ of the Lock will pop out from its base. Turn the ‘T’ counter clock wise to unlock the door.
To Lock the door, firmly close the door and turn the ‘T’ handle clockwise 1 to 2 times and then pull on the door to test that
the lock has engaged. If so, then push the ‘T’ inside the Lock to lock the door and remove the key. Note: Do not over-tighten
when locking – this could strip the threads and damage your machine.

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MENU NAVIGATION
Press the Service Mode Button located on the lower left corner of the VMC as shown in Figure 4 to navigate through the
Menus and change the settings of your IQ640. The Keypad on the Front Door is used as shown below in Service Mode:
Note: the # key is also used for the decimal when entering IP Addresses.
INITIAL SETUP
Your new IQ640 must be connected to a network with internet access via the Ethernet Port on the back of the machine (see
Figure 1 for location). With an established connection, the machine will provide you with a 10 digit code, which must be
confirmed with Seaga to activate full function of your IQ. On initial setup:
1.) Plug the IQ640 into power and turn the main power on.
2.) Plug in the ethernet cable.
3.) The Display will show the software version.
4.) The Display will next show the 10 digit activation code.
5.) Carefully write down this code or take a photo and send to [e-mail] with your full contact information and
Machine Activation in the subject line.
While you are waiting for confirmation, you may want to verify the machine setup, as follows:
1.) With the machine powered on and Ethernet connected, press and hold the service mode button (Fig. 4) until the
display shows SMP.
2.) If the display does not show SMP, press # until SMP is shown on the display and press 0 to save
3.) Press “8” to Exit.
Next
Previous
Up
Enter
Clear
Down

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To set Date and Time:
1.) Press the Service Mode button on the VMC (Fig. 4)
2.) Display will show Restock Options.
3.) Press the # key until Vendnovation appears on the display.
4.) Press 0 to enter this menu.
5.) Press # until the display shows Real Time Clock
6.) Press 0 to enter this menu.
7.) Display will read “Enter Year (yyyy)”.
8.) Press the numeric keys for the year, for example 2 0 1 5
9.) Display will read “Enter Month (mm)”
10.)Press the numeric keys for the month, for example 0 2 for February
11.)Display will read “Enter Day (dd)”
12.)Press the numeric keys for the day
13.)Display will read “Enter Time “--:--“, enter the time in 24 hour format.
14.)Press 8 to Escape.
15.)Press * until “Hardware” shows on the display.
16.)Press 0 and “Motor Count” should be on the display.
17.)Press 0 again and all connected motors will be counted.
18.)Verify that the motor count on the display matches your machine.
19.)Press 8 to Escape until “Hardware” is on the display.
20.)Press 0 to Enter the Hardware menu.
21.)Press # once to scroll to “Test Vend”.
22.)Press 0 then # twice (##) to “Vend All”, block the product sensors in the Delivery Bin (Fig. 15) so that the test can
continue without error.
23.)Press 0. All motors should turn once in order.
24.)Press 8 to Escape until you are completely out of the menu and the Date and Time is showing. Verify that both are
correct.
CHART OF SERVICE MENUS
Service Menu
Restock Options Hardware Configuration Vendnovation
Restock to Pick List
Restock to Par
Upload Inventory
Stock Product
(lockers only)
Reclaim Product
(lockers only)
Motor Count
Test Vend
Expansion Port Definition
Test Relay
Test Door
Test Electronic Door
Test Card Reader
Test Vibration Sensor
Test Optical Sensor
Test Network
Test Hanging Helix Shelves
RVV DMC Settings
USI Elevator Diagnostics
Test Preauthorized Service Settings
Machine 1
Machine 2
USD 1
USD 2
USD 3
Vibration Sensitivity
Shutdown
Dual Motor Settings
Serial Number
MAC Address
Real Time Clock
Daylight Saving
Pin Entry
Local IP Settings
Router IP Settings
Web IP Settings
Wiegand Reader Type
RFID Settings

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MENUS – RESTOCK OPTIONS
The Restock Options menu enables you to upload data after restocking the machine.
MENUS – HARDWARE
The Hardware Menu contains full diagnostic information and testing procedures.
1. Restock Options
1. 1 Restock to Picklist
1. 2 Restock to Par
1. 3 Upload Inventory
Enter (#)
Enter (#)
Enter (#)
Enter (#)
Up Arrow (8)
Up Arrow (8)
1.4 Stock Locker
Enter (#)
Up Arrow (8)
1.5 Reclaim Locker
Up Arrow (8)
Enter (#)
2. Hardware
2.1 Motor Count
2.2 Test Vend
2.2.1 Test Single Motor
2.3 Test Relay
2.4 Test Door
2.5 Test Electronic Door
2.2.2 Test Range of Motors
2.2.3 Test All Motors
2.6 Test Card Reader
2.7 Test Vibration Sensor
2.8 Test Optical Sensors
2.9 Test Network
2.10 Test Hanging Helix Shelves
2.11 RVV DMC Settings
2.12 Test USI Elevator Diagnostics
2.13 Test Preauthorized Server Settings
Tests all motors in sequence. Useful after a change in
trays or motor configurations.
Not used on this model
Not used on this model
Test by breaking the beam,
which will display “Obstructed”
Not used on this model
Not used on this model
Scan your ID or enter with keypad to perform this function.
Uploads par value from web server settings.
Uploads plan-o-gram from web server settings.
Scan your ID or enter with keypad to perform this function.
Scan your ID or enter with keypad to perform this function.
Relay 1-6 Enabled/Disabled
2.3 Expansion Port Definition
Expansion ports by letter assigned to various accessories
such as card readers, MDB devices, locker solenoids, etc.
Tests the functionality of card reader, if installed.
Displays current IP address
Not used on this model
Scan ID to enter this menu
2.4.1 Door 1: Open/Shut
2.4.2 Door 2: Shut
Not used on this model
Tests Door Switch
2.8.1 Sensor 1: Beam Clear
2.4.2 Sensor 2: Not Used