Seaga INFINITY Series Building instructions

1Revision 2.EL950 1.3.1074C 18.6
Ambient and Refrigerated Models
SERVICE and PARTS MANUAL
700 Seaga Drive, Freeport, IL 61032, U.S.A. | visit: seaga.com | email: [email protected]

2Revision 2.EL950 1.3.1074C 18.6
INTRODUCTION
Congratulaons on the purchase of your vending machine. This vending machine has been designed to give
you many years of dependable service. It requires lile maintenance and is easy to set up and operate.
READ THIS MANUAL COMPLETELY
Your vending machine is designed to operate simply and reliably, but to take full advantage of your vendor,
please read this owner’s manual thoroughly. It contains important informaon regarding installaon and oper-
aons, as well as a brief trouble- shoong guide.
EQUIPMENT INSPECTION
Aer you have received your vendor and have it out of the box, place it on a secure surface for further in-
specon. Note: Any damages that may have occurred during shipping must be reported to the delivery carrier
immediately. Reporng damages and the seeking of restuon is the responsibility of the equipment owner.
The factory is willing to assist you in this process in any way possible. Feel free to contact our Customer Care
Department with quesons you may have on this process.
It is important that you keep the original packaging for your vending machine at least through the warranty
period. If your machine needs to be returned for repair, you may have to purchase this packaging if it is not
retained.
Once you have your vendor located, we suggest that you keep this manual for future reference, or you can
view this manual online at www.seaga.com. Should any problems occur, refer to the secon entled “TROU-
BLESHOOTING”. It is designed to help you quickly idenfy a problem and correct it.
seaga.com
Seaga Manufacturing, Inc.
700 Seaga Drive Freeport, IL 61032 U.S.A.
815.297.9500 Opon 1
815.297.1758 Fax
email: [e-mail]
Seaga India Pvt Ltd. Plot No.2, Sector 4-B
Industrial Estate, HSIIDC Bahadurgarh 124507 Haryana, India
[phone]
email: ser[email protected]

3Revision 2.EL950 1.3.1074C 18.6
TABLE CONTENTS
INTRODUCTION 2
READ THIS MANUAL COMPLETELY 2
SPECIFICATIONS 4
CAUTIONS 9
DOOR CLEARANCE 10
LOADING PRODUCTS 10
RODUCT PUSHERS 11
LOADING BAGGED OR BOXED ITEMS 11
REFRIGERATION 12
REFRIGERATION STATUS DISPLAY 12
DISPLAY 13
SERVICE MODE 13
 
SERVICE MODE NAVIGATION 15
MENU HIERARCHY 16
ERROR CODE MESSAGES 46
DELIVERY SYSTEM 49
PRODUCT TRAYS 49
PRICE SCROLLS AND SELECTION LABELS 49
VIGILANT VEND SENSOR SYSTEM 51
TROUBLESHOOTING 52
WIRING DIAGRAMS 57

4Revision 2.EL950 1.3.1074C 18.6
SPECIFICATIONS

 5-Wide
Ambient Refrigerated
Height 72” 72”
Width 39” 39”
Depth 37” 37”
Floor Space 9.75 Sq. Ft. 9.75 Sq. Ft.
Packing Size 62.53 Cu. Ft. 62.53 Cu. Ft.
Voltage (AC) 115V 115V
Hertz 60Hz 60Hz
Running Amperes 0.6 Amp 4.4 Amp
Was 70 Was 450 Was
Refrigerant Type -134a
Refrigerant Charge -9.9 oz

4-Wide 5-Wide
Specicaons
Ambient Refrigerated Ambient Refrigerated Refrigerated HD
Height 184 cm 184 cm 184 cm 184 cm 184 cm
Width 89 cm 89 cm 99 cm 99 cm 99 cm
Depth 93 cm 93 cm 93 cm 93 cm 93 cm
Floor Space 0.81 S Mtr 0.81 S Mtr 0.90 S Mtr 0.90 S Mtr 0.90 S Mtr
Packing Size 1.59 Cu Mtr 1.77 Cu Mtr 1.77 Cu Mtr 1.77 Cu Mtr
Voltage (AC) 230V 230V 230V 230V 230 V
Hertz 50Hz 50Hz 50Hz 50Hz 50Hz
Running Amperes 0.3 Amp 1.5 Amp 0.3 Amp 1.5 Amp 2.5 Amp
Was 70 Was 280 Was 70 Was 280 Was 410 Was
Refrigerant Type -134a -134a 134a
Refrigerant Charge -9.9 oz -9.9 oz 9.2 oz

5Revision 2.EL950 1.3.1074C 18.6
PHYSICAL CHARACTERISTICS
• Finish : Powder Coat paint
• Compliant with US ADA standards for vending equipment.
ENVIRONMENT
• Indoors only; Innity Xtreme versions available from your Seaga distributor for outdoor use.
ELECTRICAL REQUIREMENT
Domesc versions require (1) 115 VAC 12 Amps grounded outlet Internaonal versions require (1) 230 VAC 12
Amps grounded outlet
STANDARD COIL CONFIGURATION
Custom conguraons available.
Our standard conguraon is subject to change without noce to keep up with market and locaon demand
for new products.
Not all models available in all countries.
CAUTION: Certain procedures described in this manual require electrical
power to the vending machine. Only trained personnel should perform these
funcons. Use extreme cauon while performing the procedures marked with
the voltage symbol shown here:

6Revision 2.EL950 1.3.1074C 18.6
CAUTION: Certain procedures described in this manual require a qualied,
trained technician to perform the parcular task at hand. These procedures
will be marked with the aenon symbol shown here:
Your Innity vending machine arrives with a special protected skid that prevents damage to the door due
to improper liing. When installing the machine on location, the Door Protectors and Skid Feet must be
removed. A Phillips head screwdriver is required.
Fig. 2 – Door Protectors and Skid Feet
Skid Feet
(Le and Right)
Skid Feet
(Le and Right)

7Revision 2.EL950 1.3.1074C 18.6
1.) Remove Front and Back Door Protectors by removing four screws (2 front, 2 back) from the skid feet.
(Fig. 2a)
Remove screws,
each side, front and back
(4 screws total)
2.) On each side of the vending machine, remove four (4) screws from the front and back of the skid
feet, remove plates. The boards will then come apart and o the leg levelers.
(Fig. 2b)
Skid Feet (2) can be removed
Remove Plates (2 – Front and Back)
Remove Screws (4 – 2 front, 2 back)
Use wrench here to adjust
Leg Leveler
Proper leveling is also necessary to allow easy opening and closure of the vending machine door and to
insure proper vending operaon.
Fig. 3 - Leg Levelers

8Revision 2.EL950 1.3.1074C 18.6
Fig. 4 - Interior View
Control Board and Service Mode Buon
Display Board
Door Wire Harness
Power Switch
Evaporator Fan Wire Harness
Refrigeraon Wire Harness
Control Panel
Refrigerated model, modular
refrigeraon unit.
Temperature Sensor

9Revision 2.EL950 1.3.1074C 18.6
CAUTIONS
Your vendor is intended for indoor use only.
Excessive heat, cold or humidity levels will void your warranty; install only in climate
controlled, indoor environments. For indoor machines the temperature range must be
no higher than 32°C/90°F and no lower than 10°C/50°F with a relave humidity (Rh)
level of no greater than 40%.
Your vendor must be set on a level, well-supported locaon. Always unload vendor
before transporng it.
Remove all wire es and protecve sheeng prior to vending.
CAUTION
It is important that this machine is hooked up to the proper voltage. Verify the voltage
before connecng the machine to a wall outlet.
CAUTION
Dierent countries may have dierent power arrangements. Insure that the machine is
properly grounded before operang.
CAUTION
If the power cord is damaged, it must be replaced by the manufacturer, authorized ser-
vice agent or a similarly qualied person to avoid electrical hazards.
ATTENTION
This vending machine is very heavy. Ensure that sucient personnel are available for
liing or transporng the machine. Use proper liing procedures and equipment.
CAUTION
Certain components of this machine are sensive to stac electricity. Precauons for
handling sensive devices should be observed when handling these items.
ATTENTION
Refrigerated models need air ow. Leave at least 6” between the back of the vending
machine and the wall. Condenser cooling air is taken in the boom and exhausted out
the back of the machine. Clean the condenser once every two weeks or more oen for
dusty or dirty locaons.

10Revision 2.EL950 1.3.1074C 18.6
DOOR CLEARANCE
Allow 7” (18 cm) of clearance on the right side of the machine for the door to open and extend past the
cabinet side. See also the clearance requirements in Secon 2 for refrigerated units.
LOADING PRODUCTS
To present your product in as an aracve and professional manner as possible, do not load any
damaged items, and make sure items are facing forward for easy idencaon by your customer.
Note: The size of the item being vended must be larger than the Helix Coil, but smaller than the
Product Column to vend correctly. Never force an oversized item into the Helix Coil or Product Column,
nor aempt to vend an item that is smaller than the Helix Coil as this will create problems and deter
customers. (Fig.5)
1. 
Push down and hold the release latch located on the right side of the tray and slide the desired
Product Tray toward you, all of the way forward. Product Tray will lt down or can be removed and
placed on the oor or a table. 

Place product in proper size Helix Coil. Note: Boom of product must rest on the Product Tray and not
on the Helix Coil. (Fig. 5) Load each
Product Chute from front to back. Note: Do not leave any spaces between items.
 Once Product Tray is loaded, li the front of the tray to level and push it back in. Repeat above steps
unl all Product Trays are fully loaded.
Aer loading the product, if you have removed the tray to do so, place the
Tray in the cabinet by aligning the wheels in the guide rails. Clear the wire harness To the side so that it is
not interfering with the tray below.
We suggest that you always parally ll the vendor with product and perform at least ve (5) test
vends. Test vends can be performed easily by entering Service Mode and using the Diagnoscs/Motors to
select the selecon to test.
Fig. 5 – Loading Helix Coils
Correct – load
product between
Helix Coils, resng on
the product tray.
Correct – load product between Helix
Coils, resng on the product tray.
Helix Coil
Product Tray
Columns
Incorrect
Incorrect

11Revision 2.EL950 1.3.1074C 18.6
RODUCT PUSHERS
Product pushers assist in moving the top of the product forward while it is being vended on the boom,
helping it fall smoothly from the shelf. Product pushers are also good for products that have the wrapper
aps on the ends of the package.
Packaging such as this can benet from the extra momentum that the product pushers give to keep the
aps from hanging up the product on the spiral. Product pushers are available from Seaga’s Customer
Care and Parts department. The pusher is installed approximately ½ inch (1.5 cm) from the end of the coil
with the tab extending forward (see Fig. 6). Locate the pusher in its proper posion, hold it against the
coil wire and push the semi-circular part around the coil wire. Note: Boxed items will not need a product
pusher.
Figure 6 – Product Pusher Installaon
LOADING BAGGED OR BOXED ITEMS
Vending small bagged items in the 8 or 10 selecon trays can be a problem when the products are
not loaded properly. The ap edges of some products may get trapped under the spiral and cause the
product to “hang up”. It is recommended that the boom ap of this type of packaging be folded forward
and up (Fig. 5) next to the product when loading. This type of packaging also lets the product sele to the
boom, so using the wider spirals is also recommended.
LOCK
Your vendor has one Lock, more commonly known as T-handle lock. To unlock the front door, insert key
and turn clockwise ¼ turn. When unlocked the ‘T’ of the Lock will pop out from its base. Turn the ‘T’
counter clock wise to unlock the door. To lock the door, rmly close the door and turn the ‘T’ handle
clockwise 1 to 2 mes and then pull on the door to test that the lock has engaged. If so, then push the ‘T’
inside the Lock to lock the door and remove the key. Note: Do not over-ghten when locking – this could
strip the threads and damage your machine.

12Revision 2.EL950 1.3.1074C 18.6
REFRIGERATION
If you purchased a refrigerated model, please see special informaon throughout the manual regarding
refrigeraon, sengs and other informaon. The refrigeraon system consists of the Compressor, Relay
Circuit, Accumulator, Condenser, Condenser Fan, Evaporator, Evaporator Fan and Air Duct. The enre
refrigeraon system is modular and has a separate internal power cord, which is plugged into the panel
provided at the lower area below the boom tray. The power switch has to be turned ON in order to start
up the refrigeraon system. There is a door switch that controls the refrigeraon system ON and OFF
condion. When the door is opened, the door switch is not depressed and the refrigeraon system shuts
OFF.
When the door is closed, the switch is acvated and the evaporator fan starts turning. There will be a few
seconds delay before compressor starts running aer the door closure.
There is a vent on the cabinet back to blow the air from condenser. The inlet vent is at the boom of
the cabinet in front of the condenser. The condenser has to be cleaned regularly. The recommended
frequency is once every two weeks. There are 2 thumb screws around the front of the refrigeraon
module that have to be unscrewed in order to remove the front door of the refrigeraon module. This
will provide the access to the condenser. Using a vacuum cleaner or a brush, clean the lint in between
the condenser ns. Note: Be careful not to bend the ns – this could restrict airow and damage your
machine.
The compressor and the relay circuit, condenser fan motor and drain pan can be accessed in the same
manner by removing the front door. The refrigeraon system has to be unplugged and the module has to
slide completely outside in order to gain access to these components.
NOTE: When moving the vending machine, care must be taken to never lt the unit more than 20° in any
direcon. Aer moving, DO NOT plug the unit in to power so that the compressor system oils are allowed
to sele. Failure to heed these instrucons can cause severe damage to your vending machine and void
your warranty.
REFRIGERATION STATUS DISPLAY
Use the “#” key on the Keypad to display the following indicaons of the refrigeraon system on the LCD
Display: Figure 8 – Refrigeraon Indicators on LCD Display
Current Temperature

13Revision 2.EL950 1.3.1074C 18.6
DISPLAY
The LCD Display (Fig. 9) is a two line, 20 character text display panel located on the front of your vending
machine. The display interacts with the customer to show the amount of money entered into the vendor
and the cost of their selecon among other informaon as programmed. The display also shows the
operator the Service Mode funcons for seng the vendor.
Fig. 9 – LCD Display in Sales Mode
Date and Time are always displayed on the second line in Sales Mode. If a calorie value is set for a
selecon, the value will be displayed when the product is vended or when a selecon is made without
any credit.
SERVICE MODE
The operaon of the machine can be adjusted by entering service mode by pressing the MENUS buon
on the VMC circuit board and then accessing the appropriate operaon. Price seng, audit display and
operang modes can be read and adjusted from here. The user can also perform tests on the machine
through this mode. Note: any Credit will be cancelled on entry to Service Mode.
 
Normal Operaon, no credit available WELCOME Please insert cash and make
your selecon..;
Normal Operaon, some credit available $00.01 – 99.99
Aer Pressing a selecon, if there is no credit or the
credit is less than the selecon’s price, the price of
the selecon is displayed for a few seconds before
reverng to one of the above credit display formats.
(If a coin or other payment is made the display re-
verts immediately to display the credit available)
Price $00.01 – 99.99
Free Vend Mode (all prices set to zero) Free Vend
If a selecon is out of stock when a selecon is
pressed – this is displayed for a few seconds
Sold Out
All Items out of stock Sold Out
Machine Out Of Order Out of Order
During a Vend (Progress bar, dashes) --------------
Exact Change required Exact Change Only
Temperature Display Press the # buon to display Temp nnF (C)

14Revision 2.EL950 1.3.1074C 18.6
VMC – VENDING MACHINE CONTROLLER
Enter Service Mode by pressing the MENUS Buon on the VMC Circuit board. (Fig. 11) Figure 11 – VMC
and Menus Buon
Menus Buon

15Revision 2.EL950 1.3.1074C 18.6
SERVICE MODE NAVIGATION
Use the 0 through 9 keys to access the various menus and sub-menus.
Use the “*” key on the keypad to Exit without changing or to go back (Previous). Use the “#” key on the
keypad to Save.
1 2 3
4 5 6
7 8 9
* 0 #



16Revision 2.EL950 1.3.1074C 18.6
MENU HIERARCHY
1
PRICE
6
ADVANCED
2
CASH
7
MOTORS
3
QTY/TUBE
8
SELECTION
4
CONFIGURATION
9
ELECTION: ALL
5
OPTIONS
0
TEST MODES
All Items Row
Selecon Coupon
Token Combo
Discount
Exact Change
Uncondional
Acceptance Max
Change Shutdown
Energy Savings Pair
All Items Row
Selecon
Enter this mode to
verify motor count
aer changing
selecons or trays
or as a test to
verify all motors
are operang
Enter this mode
when priming/
ling the change
Enter this mode to
perform a single
test vend on a
selecon of your
choice
Date/Time Health
Safety Language
All Items – Type
Row – Type
Selecon – Type
Auto Reinstate
Space to Sales
(StS) StS Custom
Advanced (pw)
Beep Enable
Opcs Disable
Motor type
Temp Selecon
Style Touch Comm
Enter this mode
to perform a loop
style test vend on
all selecons USE
ONLY WHEN COILS
ARE EMPTY
To stop the loop
test, press *
Forced Vend Bill
Escrow Mul-Vend
Free Vend Fast
Change Opcal
Vend POS Message
Set Point Drop
Sensor
Relays Vend
Sensor
Drop Bias Seng*
Do not use System
Logs* Do not use
On Door Manual
Defrost

17Revision 2.EL950 1.3.1074C 18.6
PRICE PROGRAM


ALL ITEMS
ROW
STEP DISPLAY
1 Press Service Mode Buon Motor Count or Error Code **
2 Press 1 for Price Program Price Program
All Items: $--.-- (ashes current
price)
3 Press 1 for All Items *-Exit, no change
All Items: (New Price)
4Use number keys to enter
new price
*-Exit, no change #-Save Press #
to Save
5 Press * two mes to exit
to Sales Mode
Price Program
STEP DISPLAY
1 Press Service Mode But-
ton
Motor Count or Error Code **
2 Press 1 for Price Program Price Program
Row: -- $--.--
3 Press 2 for Row Use keypad to choose Row.
*-Exit, no change
Use keypad to choose
Row.
Row: (New Row and Price)
4Use number keys on the
keypad to set new price,
including cents.
*-Exit, no change #-Save
5 Press * two mes to exit
to Sales Mode
Price Program

18Revision 2.EL950 1.3.1074C 18.6
SELECTION
STEP DISPLAY
1 Press Service Mode Buon Motor Count or Error Code **
2 Press 1 for Price Program Price Program
Row: -- $--.--
3 Press 3 for Row Selecon: -- $--.--
*-Exit, no change
Use keypad to choose Row. Row: (New Row and Price)
4Use the keypad to choose
one Selecon.
Use number keys on the
keypad to set new price,
including cents.
Selecon: (New Selecon and
Price)
*-Exit, no change #-Save
5 Press * two mes to exit to
Sales Mode
Price Program
COUPON
IMPORTANT: This opon requires a programmed validator. Up to ve dierent coupon values can be set. In sales
mode, once a coupon is accepted, no further coupons will be accepted unl a successful vend has been made. If
no value is set, coupons will be shown as free vends. If using both coupons and tokens, there are only ve selecon
combinaons available. For example, if Coupon1 is set for “All” items, Token1 is also set for “All” items.
STEP DISPLAY
1 Press Service Mode Buon Motor Count or Error Code **
2 Press 1 for Price Program Price Program
3 Press 4 for Coupons Coupons *-Exit, no change
4Press 1 for Coupon1 (or corresponding
number for addional coupons, up to
Coupon5)
Coupon1 *-Exit, no change #-Save
5 Press 1 for All Items All Items (Current Seng) *-Exit, no change 1-Edit
6 Press 1 to toggle On/O All Items (Choice Flashing) *-Exit, no change #-Save
7Press # to Save the new seng All Items (New Seng) *-Exit, no change #-Save
8Press * to return to Coupon1 Coupon1
9 Press 4 to enter Coupon Value menu Coupon1: $0.00 *-Exit, no change #-Edit
10 Press # to edit Coupon1 value Coupon1: $0.00 *-Exit/Del #-Save
11 Enter Coupon1 value Coupon1: $0.00 *-Exit, no change #-Save
12 Press # to Save the Coupon1 Value
seng
Coupon1: $(New Value) *-Exit, no change #-Save
13 Press * two mes to connue to Cou-
pon2 – 5 or press * four mes to exit.
Price Program

19Revision 2.EL950 1.3.1074C 18.6
COUPON BY ROW
STEP DISPLAY
1 Press Service Mode Buon Motor Count or Error Code **
2 Press 1 for Price Program Price Program
3 Press 4 for Coupons Coupons *-Exit, no change
4Press 1 for Coupon1 (or corresponding number for
addional coupons, up to Coupon5) Coupon1 *-Exit, no change #-Save
5 Press 1 for All Items to verify O All Items (Current Seng) *-Exit, no
change #-Save
6 Press 1 to toggle On/O if necessary All Items (Choice Flashing) *-Exit, no
change #-Save
7Press # to Save the new seng to O if necessary All Items (New Seng) *-Exit, no change
#-Save
8Press * to return to Coupon1 Coupon1
9 Press 2 to enter a Row Number Row: -- *-Exit
10 Enter Row Number Row: XX (Current Seng) *-Exit/Del
#-Edit
11 Press 1 to toggle Row On/O Row: XX (Choice Flashing) *-Exit, no
change #-Save
12 Press # to save the seng Row: XX (New Seng) *-Exit, no change
#-Edit
13 Press * twice to return to the Coupon1 menu Coupon1
14 Press 4 to enter Coupon Value menu Coupon1: $0.00 *-Exit, no change #-Edit
15 Press # to edit Coupon1 value Coupon1: $0.00 *-Exit, no change #-Save
16 Enter Coupon1 value Coupon1: $0.00 *-Exit, no change #-Save
17 Press # to Save the Coupon1 Value seng Coupon1: $(New Value) *-Exit, no change
#-Save
18 Press * two mes to connue to Coupon2 – 5 or
press * ve mes to exit. Price Program

20Revision 2.EL950 1.3.1074C 18.6
COUPON BY ITEM
STEP DISPLAY
1 Press Service Mode Buon Motor Count or Error Code **
2 Press 1 for Price Program Price Program
3 Press 4 for Coupons Coupons *-Exit, no change
4Press 1 for Coupon1 (or corresponding
number for addional coupons, up to
Coupon5)
Coupon1 *-Exit, no change #-Save
5 Press 1 for All Items to verify O All Items (Current Seng) *-Exit, no change #-Save
6 Press 1 to toggle On/O if necessary All Items (Choice Flashing) *-Exit, no change #-Save
7Press # to Save the new seng to O if
necessary
All Items (New Seng) *-Exit, no change #-Save
8Press * to return to Coupon1 Coupon1
9 Press 3 to enter an Item Selecon: -- *-Exit
10 Enter Item Number Selecon: XX (Current Seng) *-Exit, /Del 1-Edit
11 Press 1 to toggle Item On/O Selecon: XX (Choice Flashing) *-Exit, no change
1-Edit
12 Press # to save the seng Selecon: XX (New Seng) *-Exit, no change #-Edit
13 Press * twice to return to the Coupon1
menu
Coupon1
14 Press 4 to enter Coupon Value menu Coupon1: $0.00 *-Exit, no change #-Edit
15 Press # to edit Coupon1 value Coupon1: $0.00 *-Exit, no change #-Save
16 Enter Coupon1 value Coupon1: $0.00 *-Exit, no change #-Save
17 Press # to Save the Coupon1 value seng Coupon1: $(New Value) *-Exit, no change #-Save
18 Press * two mes to connue to Coupon2
– 5 or press * ve mes to exit.
Price Program