Seaga N2G5000 User manual

Owner’sManual
VendingSystemModelN2G5000
RevisionEL9501.1.1062C - 04-2017
For more information contact: Gumball.com [phone] [email protected]

EL950.1.1.1062C.4-2017Page2
INTRODUCTION
CongratulationsonthepurchaseofyourN2G5000.Thisvendingsystemhasbeendesignedto
giveyoumanyyearsofdependableservice.Itrequireslittlemaintenanceandiseasytosetup
andoperate.
READTHISMANUALCOMPLETELY
Yourvendingmachineisdesignedtooperatesimplyandreliably,buttotakefulladvantageof
yourvendor,pleasereadthisowner’smanualthoroughly.Itcontainsimportantinformation
regardinginstallationandoperations,aswellasabrieftrouble‐shootingguide.Byfollowing
prescribedproceduresoutlinedinthismanual,machineperformanceandsafetywillbe
assured.
EQUIPMENTINSPECTION
Afteryouhavereceivedyourvendorandhaveitoutofthebox,placeitonasecuresurfacefor
furtherinspection.Note:Anydamagesthatmayhaveoccurredduringshippingmustbereported
tothedeliverycarrierimmediately.Reportingdamagesandtheseekingofrestitutionisthe
responsibilityoftheequipmentowner.Thefactoryiswillingtoassistyouinthisprocessinany
waypossible.FeelfreetocontactSeaga’sCustomerCareDepartmentwithquestionsyoumay
haveonthisprocess.
Itisimportantthatyoukeeptheoriginalpackagingforyourvendingmachineatleastthrough
thewarrantyperiod.Ifyourmachineneedstobereturnedforrepair,youmayhavetopurchase
thispackagingifitisnotretained.
Onceyouhaveyourvendorlocated,wesuggestthatyoukeepthismanualforfuturereference.
Shouldanyproblemsoccur,refertothesectionentitled“TROUBLESHOOTING”.Itisdesignedto
helpyouquicklyidentifyaproblemandcorrectit.
ForServiceandCustomerCare:
SeagaManufacturing,Inc.
700SeagaDrive
Freeport,IL61032U.S.A.
seaga.com
8:30a.m.‐4:00p.m.CST.MonthruFri
815.297.9500
email:[e-mail]
For more information contact: Gumball.com [phone] [email protected]

EL950.1.1.1062C.4-2017Page3
Introduction................................................................................................................................2
PreliminaryInformation..............................................................................................................4
InitialSetup.................................................................................................................................7
EquipmentSetup........................................................................................................................8
LoadingSnackTrays....................................................................................................................9
RemovingSnackTrays...............................................................................................................11
AdjustingCoils...........................................................................................................................12
ReplacingSnackMotors............................................................................................................14
LoadingBeverageLanes............................................................................................................15
CustomerInterface...................................................................................................................21
SettingUpandLoadingthePaymentSystems...........................................................................22
CoinChanger.............................................................................................................................22
LoadingChanger.......................................................................................................................22
CoinRetrieval............................................................................................................................23
ClearingCoinJams....................................................................................................................24
RemovalofCoinChanger..........................................................................................................25
BillValidator..............................................................................................................................27
BillValidatorCapacity...............................................................................................................27
BillRetrieval..............................................................................................................................27
RemovingBillValidator.............................................................................................................28
ClearingBillJams.......................................................................................................................30
Programming............................................................................................................................31
Refrigeration.............................................................................................................................32
CleaningtheCondensor............................................................................................................69
Refrigeration.............................................................................................................................70
RefrigerationStatusDisplay......................................................................................................71
Troubleshooting........................................................................................................................72
For more information contact: Gumball.com [phone] [email protected]

EL950.1.1.1062C.4-2017Page4

PreliminaryInformation
Figure1–TheN2G5000VendingSystem
Displa
y
Bill
Validator
Keypad
CoinReturn Button
CoinSlot
Entree DeliveryDoor
BeverageDeliveryDoor
Coin
Return
Door
RefrigerationVents
Entree
Display
Window
Entree Door
HandleandLock
AirVend
MainDoor
HandleandLock
Snack
Display
Window
Beverage
Display
Window
MainUnit
–
Snack,Beverage,VMC Entree Unit
SnackDeliveryDoor
For more information contact: Gumball.com [phone] [email protected]

EL950.1.1.1062C.4-2017Page5
Machine Description Main Unit Entree Unit
Height (in) 73.5 73.5
Width (in) 34 16
Depth (in) 28.25 28.25
Volts (V) 115 --
Frequency (Hz) 60 --
Watts (W) 350 --
Current (A)* 3.8 --
Figure2‐Interiorofmachineandcontrols
BillValidator
CoinChanger
Displa
y
VMC
BeverageHarness
VerticalDropDoor
Hasps
For more information contact: Gumball.com [phone] [email protected]

EL950.1.1.1062C.4-2017Page6
PowerRequirements
Thewallreceptacleusedforyourvendormustbeproperlypolarized,groundedandofthecorrect
voltage.OperatingtheN2G5000systemfromasourceoflowvoltagewillVOIDYOUR
WARRANTY.EachN2G5000systemshouldhaveitsown15Ampelectricalcircuitthatisprotected
byacircuitbreakerorfuseconformingtolocalpowersafetyregulations.
UnpackingtheVendingSystem
Removeallpackingmaterialsfromtheinteriorofthevendingmachine.Keepalldocumentsfound
packedinsidewhichincludepaymentsystemandaccessorymanualsasappropriate.Keepand
setasideanyaccessorykits.
ControlsandIndicators
Display
TheDisplayishowthevendingsystemcommunicateswithyourcustomerswhiletheyareinfront
ofthemachine.Thecustomermayseemessagesabouthowmuchanitemcosts,whena
selectionissoldout,andothercommunication.TheDisplayalsoshowsyou,theoperator,the
programmingmodeandcanshowyouerrorsorotherimportantdiagnosticinformation.
Keypad
Thecustomerusesthesebuttonstomakeselections.Theoperatorusesthesebuttonsto
programand/ortestthesystem.
CoinReturnButton
Pressingthisbuttonreturnsanycreditthathasbeenpaidintothevendingmachinepriortoa
vendunlessForcedVendisturnedon.
BillAcceptor
Acceptsbillsinvariousdenominationsdependingupontheconfigurationofthebillvalidatorunit.
VMC
TheVMCistheVendingMachineControllerandistheheartofthevendingsystem.TheVMCis
wheretheMenusbuttonislocatedtoputthesystemintoprogrammingmode.
For more information contact: Gumball.com [phone] [email protected]

EL950.1.1.1062C.4-2017Page7
InitialSetup
MovingtheVendingSystem
YourN2G5000systemshouldneverbemovedwithproductorcoinsloaded,itshouldbe
completelyemptyandanymovingpartsmustbesecured.
Thesystemcanbelocatedascloseas2inchestothebackwallbutrequires6inchesclearance
oneithersideforthedoorstoopenproperlywhileyouservicethemachine.
Afterlocatingyourvendingsystem,pluginthepowercordandthesystemwillturnon.
FrontDoor
Unlocking–Insertthekeyintothelockandturncounter‐clockwise3ormorerevolutionsuntil
thedoorcanbepulledopen.
Locking–Closethedoorfirmly.Turnthelockhousingonerevolutionclockwiseandpulltotest
thatthelockspearhasengagedwiththelockingmechanism.Ifthedoordoesnotopen,pushthe
lockhousingintoitsseatedpositioninthedoor.
LocationRequirements
TheN2G5000ismeantforoperationindoorsonly–whichnotonlymeansphysicalprotection
fromtheelementsofsun,rain,etc.butalsomeansaclimatecontrolledenvironment.Location
oftheN2G5000inexcessivelyhot,cold,humidordirtylocationswillVOIDYOURWARRANTY.
ToolKit
Suggestedtoolsforyourtoolkitare:
Phillipsscrewdrivers
Adjustablepliers
NeedleNosepliers
SocketSetincluding5.5mm,7mmand10mm
InstallingtheN2G900Unit
1.) Removeallshipment/packingmaterials,inspectunitfordamage.
2.) PlacetheEntréeUnitontherightsideofthemainunitandopenthefrontdoor.Alignthe
mountingholesontheinsideoftheunitwiththeholesinthemainunit.Usingthebolts
andwashersprovided,(2each)attachtheEntreeUnittothemainunit(Fig.3).
For more information contact: Gumball.com [phone] [email protected]

EL950.1.1.1062C.4-2017Page8
LegLevelers
LegLevelershavebeenprovidedinyourpartspackasitisessentialforproperoperationtohave
alevelvendingmachine.Installationrequirestwopeople;onetoslightlytiltthemachinewhile
theotherinstallsthelevelerbyscrewingitintothebaseofthemachineonallfourcorners.
Note:Careshouldbetakennottotipthevendingmachinemorethanafewdegrees.Excessive
tippingofthemachinecanruinyourrefrigerationsystemandvoidyourwarranty.
Figure3–EntréeUnitBolts
3.) DisconnectpowerfromMainUnit.
4.) ConnectWireHarnessfromtheEntreeUnittotheMainUnit.(Figure4)
5.) ReconnectpowertoMainUnit.
Figure4–WireHarnesses
EntreeUnit
WireHarness
LightHarness
CoffeeEntrée
WireHarness
LightHarness
Attachwith
providedbolts
andwashers
N2G900EntréeUnit N2G5000MainUnit
For more information contact: Gumball.com [phone] [email protected]

EL950.1.1.1062C.4-2017Page9
EquipmentSetup
LoadingSnackTrays
Eachsnacktrayhasareleaseleverlocatedontherightside.Toplacethetrayinloadposition,
holddownonthereleaseleverandliftthetrayupslightly;slidethetrayforward(towardyou)
untiltherollerhitsthestopbuiltintothesiderail.Gentlylowerthefrontofthesnacktrayuntil
itistilteddownandallcoilsareexposed(Figure5).
Figure5–SnackTrayinLoadPosition
Whenloaded,liftthetrayfrontupsothatthetrayislevelandpushbackintoposition.NOTE:
Makesurethewheelsonthefrontofthetrayareengagedproperlyinthesiderailsandthe
releaseleverisintheforwardposition.
Products
Makesureyourproductsareappropriateforthecolumnandcoilyouareplacingthemin.Donot
forceproductsthataretoowideintoanarrowtrayortootightcoilasthiswillcausevend
problemsforyourcustomers.Theproductmustalsopassunderthetrayimmediatelyabovethe
oneyouareloadingandshouldnottouchproductsoneitherside.
Onceyouhavetheappropriatelysizedproductsforeachselection,correctloadingofthe
productsshouldbebetweenthecoilsandrestingontheproducttrayitself.SeeFigures6and6a:
Eachtrayhasa
ReleaseLever
TrayinLoadPosition
IMPORTANT:
Makesurefront
wheelsonboth
sidesareproperly
engagedinside
railswhenplacing
traybackinsales
position.
For more information contact: Gumball.com [phone] [email protected]

EL950.1.1.1062C.4-2017Page10
Figure6–Loadproductsproperlyandneatly
Figure6a–Properlyloadedproductssellmoreandvendconsistently
Youshouldinsurethattheproductsareloadedlikearetailstoreshelftoenticecustomersand
giveaneat,professionalappearance.Makesurepackagesareupright,facingfrontandingood
condition.
IncorrectIncorrect
Correct
IncorrectIncorrect
Correct
For more information contact: Gumball.com [phone] [email protected]

EL950.1.1.1062C.4-2017Page11
RemovingSnackTrays
Itissometimesnecessarytoreplaceasnacktrayoryoumayfinditeasiertoworkoncertain
elementsofatrayifitisremovedfromthevendingsystemcabinet.
Toremoveasnacktray:
1.) Removeallproductfromthetrayyouwanttoremove.
2.) Reachinandsqueezethetwocablereleasetabsonthetopandbottomoftheconnector
andunplugthepropertrayharness.
Figure7–TrayHarnesses
3.) Restthetrayharnessontopofthetrayyouareremovingtokeepitoutoftheway.
4.) Flipthereleaseleverontherightsideofthetraytofacetowardthebackofthemachine
andraisethefrontwheelsoutofthesiderailsuntilyoufeeltherollercometothebuilt
inrailstop.
5.) Withafirmholdonthetray,liftuptoreleasetherollerfromtherailsonthesidesofthe
cabinet.
6.) Pullthetrayfreeandplaceitonasturdy,flatsurfacetocompleteyourwork.
Tray110Harness
Tray120Harness
Tray130Harness
Squeezetabsandpull
harnessconnectorfree.
For more information contact: Gumball.com [phone] [email protected]

EL950.1.1.1062C.4-2017Page12
Figure8–Removethetray
AdjustingCoils
Ifyouarerequiredbyalocationtovendaproductofanon‐standardsize,youmayneedtoorder
adifferentcoilandinstallit.Replacingacoiliseasierwiththetrayremoved,asdescribedinthe
lastsection.Toreplaceacoil:
1.) Removethecoilfromthecoildriverbyliftingthebackofthecoilupoffthecoildriver.
Youwillneedtomovethebottomofthecoilclearofthecoildrivertocompletelyremove
thecoil.SeeFigure9
2.) Alignthenewcoilendwiththefrontoftheproducttray,whichgivesthecoilbetter
contactwiththeproduct.Thepositionofthecoilinthecoildriverisadjustabletoassist
youinaligningthenewcoilatthefrontoftheproducttray.SeeFigure9.
Thiscoiladjustmentcanbedoneforalltheselectionsonsnackorentreeproducttrays.See
Figures6and6aforexamplesofthelocationofhomepositiononthecoils.
Tray130Harness
Lifttrayfree
For more information contact: Gumball.com [phone] [email protected]

EL950.1.1.1062C.4-2017Page13
Figure9–RemovingandAligningaCoil
Ifyouareexperiencingvendingissueswithcertainproducts,youmayneedtoadjustthecoil
rotationtobetterprovidethemomentumtopushthesnackoffthetrayandintothedelivery
area.Toadjustthecoilrotation:
1.) Squeezethetwotabsonthebackofthecoildriverandpullthecoildriverandcoiltoward
thefrontofthetraytoremoveit.
2.) Turnthecoilclock‐wise1/8ofarotation.
3.) Reinsertthecoildriverwithcoilattachedbackintothemotor,throughthebackwallof
thetray.
4.) Loadthetrayandperformatleast5(five)testvendstoinsureapropervend.
5.) Iftheitemdoesnotvendconsistently,repeatanother1/8ofarotationuntilyouare
confidentofconsistentvendfunction.
Figure10–CoilRotationAdjustment
CoilDriverwith
three(3)
adjustment
options
LiftCoil
Applypressure
tothestraight
partofthecoil
thatisinserted
intotheCoil
Driver.Liftup
theCoilto
remove.
BackofProduct
Tray,Snackor
Entree
Squeezetwo
tabsontheback
oftheCoilDriver
PulltheCoil
DriverandCoil
forward;
Rotate1/8ofa
turnandreinsert
backinto
producttray.
For more information contact: Gumball.com [phone] [email protected]

EL950.1.1.1062C.4-2017Page14
ReplacingSnackMotors
Asoneofthemovingpartsofthevendingsystem,vendmotorsexperienceregularwearandmay
needtobereplacedonoccasion.Toreplaceavendmotor,removethetrayasinstructedinthe
RemoveTrayssectionofthismanualandthenremovethecoildriverandcoilasshowninFigure
11.
1.) Unplugmotorharness.
2.) UnscrewthetwoscrewsasshowninFigure11.
Figure11–MotoronSnackTray
3.) Replacemotorandplugmotorharnessbackin.
4.) Reinstallcoildriversothatcoilisinhomeposition(seeFigures6and6aforcoilhome
positionexamples).
5.) Performatleast5(five)testvendstoinsureapropervend.
Unplugmotor
harness
Unscrewtwo
screws
Squeezeto
removecoil
driver
For more information contact: Gumball.com [phone] [email protected]

EL950.1.1.1062C.4-2017Page15
LoadingBeverageLanes
TheProductColumnsinyourmachineuseanAugerthatrotatescounter‐clockwisetodropthe
drinkintotheProductBin.
1.) Loadproductshorizontally(layingdown).GraspLockingTabandslideuptoallowRetainer
tomoveforwardintoLoadPosition.
Figure12–Retainer
Figure13–RetainerinLoadPosition
Retainer
Retainer
LockingTab
For more information contact: Gumball.com [phone] [email protected]

EL950.1.1.1062C.4-2017Page16
2.) 20oz/591mlBottlesareloadedlayingdown,twodeepineachcolumn.Loadthefirst
bottlesothatthetoptouchesthebackofthecolumn.Thenextbottleshouldalsobe
loadedwiththetoptowardthebackofthecolumn,positionedagainstthebottomofthe
firstbottle.
3.) 12oz/355mlCans(notslimcans)areloadedlayingdown,threedeepineachcolumn.
Loadcanswiththetopofthefirstcantouchingthebackofthecolumn.Thebottomof
thenextcanshouldbetouchingthebottomofthefirstcan.Thethirdcanshouldbe
loadedwiththetoptouchingthetopofthesecondcan.
4.) Finishloadingtothetopofthecolumn,notexceedingmaximumcapacity(seechart),
makingsuretheitemsarenottiltedorskewedinthecolumn.
5.) Withcolumnloaded,lifttheRetainerGatebackintosalespositionusingtheLockingTab
andpushdowntolock.
Figure14–LoadedProductwithRetainersSecured
Note:Therearemanyvariationsofpackaging.Theseinstructionsaremeanttobeaguideline.If
youhavepackagingthatisn'tmentionedorshown,setupandtestingwillbenecessaryto
ensurepropervending.
Retainer
Adjustedwithin½”ofproduct
LockingArmSecured
For more information contact: Gumball.com [phone] [email protected]

EL950.1.1.1062C.4-2017Page17
Belowisanoverheadviewofseveralproducttypesloadedandanillustrationofaccessory
placement:
*Note:seelistbelowforLoadingGroupbySelection;thisillustrationisnotofyourmachineset
up
Figure15–OverheadLoadingbyGroup
Yourvendingmachinehasbeensetbythefactoryforthefollowingproductsandgroups(see
chart):
Selection140–DasaniWater,16.9oz.Bottle–Group10
Selection141–Monster,RockStar,etc.,16oz.Cans–Group4
Selection142–Monster,RockStar,etc.,16oz.Cans–Group4
Selection143–Gatorade20oz.Bottle–Group3
Selection144–VitaminWater20oz.Bottle–Group3
Selection145–12oz.Can–Group5
Selection146–12oz.Can–Group5
Selection147–12oz.Can–Group5
Toaccommodateawidevarietyofpackaging,spacersandotheraccessoriesareprovidedto
assistwithvendingperformance.Anynecessaryaccessoriesshouldbeinstalledpriortoloading
thecolumn.
Backofmachine
Frontofmachine
For more information contact: Gumball.com [phone] [email protected]

EL950.1.1.1062C.4-2017Page18
For12oz.cans,smallcans,somebottlesandglassbottles,(seechart),usetheLargeSide
Spacer,and/ortheAugerInsertand/orSmallBackSpacer.Refertochartforproductsrequiring
Accessories.
SizeDescriptionProductSetup/AccessoryLoadCapacityGroup
20oz
519mlBottle
AquafinaWater,
CountryTime
Lemonade,Lipton
IcedorGreenTea,
Coke,Pepsi,and
VariousBrands
SmallSideSpacerTopsto
Back101
14oz
414mlBottleNesquikSmallSideSpacerTopsto Back101
18.5
oz
547ml
BottlePureLeafTea SmallSideSpacer
Alternate
topand
bottom
102
20oz
519mlBottleGatorade,Sobe, VitaminWaterNotRequiredTopsto Back103
16oz
473mlCanMonster,RockStar SmallSideSpacer, BackSpacer
Alternate
topand
bottom
104
15oz
443mlCanStarbucks DoubleshotCoffee
SmallSideSpacer,
BackSpacer
Alternate
topand
bottom
104
12oz
355ml CanMostBrands, StandardSizeCansLargeSideSpacer
Alternate
topand
bottom
155
13.7
oz
405ml
GlassBottleStarbucks
FrappuccinoLargeSideSpacer
Alternate
topand
bottom
105
12oz
355mlBottleGatorade
SmallSideSpacer,
BackSpacer,
AugerInsert
Topsto
Back106
9.5oz
218mlGlassBottleStarbucks Frappuccino
SmallSideSpacer
AugerInsert
Topsto
Back107
11oz
325mlGlassBottleStarbucksIced Coffee
LargeSideSpacer,
AugerInsert
Topsto
Back108
12oz
355mlSlimCan
LiptonorAquafina
Sparkling,
Starbucks
Refreshers
LargeSideSpacer,
RightSideSpacer,
BackSpacer,
AugerInsert
Alternate
topand
bottom
149
16.9
oz500
ml
BottleDasaniWaterLargeSideSpacer,
AugerInsert
Topsto
Back1210
For more information contact: Gumball.com [phone] [email protected]

EL950.1.1.1062C.4-2017Page19
Figure16–SmallSideSpacer,LargeSideSpacerandRightSideSpacer

Figure17–AugerInsert
Figure18–BackSpacer
SmallSideSpacer
AugerInsert
LargeSideSpacer
RightSideSpacer
For more information contact: Gumball.com [phone] [email protected]

EL950.1.1.1062C.4-2017Page20
Unlikethesnacksectionofthevendingsystem,theproductsthatwillvendarenotviewableby
yourcustomerswhentheyarepositionedintheverticaldropcolumns.Toprovidealivedisplay,
aproductdisplayshelfhasbeenprovided.Takecaretousepackagingthatisinperfectcondition
andproductsthatarestillwithintheirexpirationdatetopresentthebestpossibleretailstore
fronttoyourpotentialcustomers.Toloadtheliveproductdisplay:
1.) RemovetheDrinkDisplayBackPanelbylooseningandremovingthethumbscrews
locatedoneithersideofthepanel.
2.) Placeeachbeverage,inorderofselection,inthedisplaywindowtakingcaretomake
themevenlyspacedandorientedproperlytowardthefrontofthemachinewherethe
customerwillseethem.
3.) Reinstallthebeveragebackpanel.
Figure19–LiveDrinkDisplay
LoadingEntrees
EntreesareloadedinspiralequippedcolumnsverysimilartothesnacksectionoftheN2G5000
vendingsystem.Pleasereviewtheproceduresinthatsectionofthemanualtoassistyouwith
loadingtheentrees.
ThumbScrew
ThumbScrew
For more information contact: Gumball.com [phone] [email protected]