
SloanLED Headquarters
5725 Olivas Park Drive, Ventura, CA, USA
888.747.4LED (888.747.4533) • info@SloanLED.com
SloanLED.com
SloanLED Europe b.v.
Argonstraat 110, 2718 SN Zoetermeer, NL
+31 88 12 44 900 • Europe@SloanLED.com
P/N 402561 Rev D 2022-10-11
Customer service and technical support
SloanLED PrismBEAM24
Installation Guide for 701972-(CC)24P(D,S)(X)1
PAGE 4 OF 4
Troubleshooting
Entire box/cabinet or product
does not light after complete
installation.
Check connection from power supply lead to rst lamp. Make sure polarity of connections made at power supply lead and any jumper
wire is correct. Power supply outputs should be connected RED-TO-RED STRIPE (+) and BLACK-TO-WHITE (-).
Still does not light. Check output voltage of power supply using a voltmeter. Output voltage should be DC 24.0 V ± 0.5 V. If there is no output voltage,
have a licensed electrician check input voltage. Make sure power supply is connected correctly and getting primary power. If power
supply is connected properly and getting primary power and there is still no output voltage, try a different power supply.
Still does not light. If power supply is getting primary power and lamps don’t light, there may be a short in secondary wiring.
Check all connections and cap all loose wires.
The beginning of a lamp lights,
but entire lamp does not light or
lights intermittently.
Primary cause of a portion of a lamp not lighting or lighting intermittently is a bad connection or reverse polarity connection between
lamps that light and lamps that don’t light. Check this connection.
One lamp does not light, but all
others in cabinet light.
SloanLED PrismBEAM24 is designed so if one lamp fails, it will not cause entire box/cabinet to go out. If one lamp does not light, but all
others do, replace this lamp with a new one.
If longer lead wire from power supply to LED product is needed, an extension can be used. Extension should be kept as short as possible,
i.e., under 15 ft use 18 AWG UL Listed PLTC (4.6 m for 1 mm² PLTC) or under 50 ft use 14 AWG UL Listed PLTC (15.2 m for 2.5 mm² PLTC).
Extension of Power Supply Leads
100 W 24 VDC Power Supply Capacity Chart
Maximum lamps per power supply (single-sided / double-sided)
Power
output
18 in
(0.46 m)
24 in
(0.61 m)
30 in
(0.76 m)
36 in
(0.91 m)
42 in
(1.07 m)
48 in
(1.22 m)
60 in
(1.52 m)
64 in
(1.63 m)
72 in
(1.83 m)
84 in
(2.13 m)
96 in
(2.44 m)
108 in
(2.74 m)
117 in
(2.97 m)
120 in
(3.05 m)
30 W
(EU/ROW ONLY)
10 / 5 10 / 5 7 / 3 7 / 3 5 / 2 4 / 2 3 / 1 3 / 1 3 / 1 2 / 1 2 / 1 1 / 1 1 / - 1 / -
60 W
21 / 10 21 / 10 14 / 7 14 / 7 10 / 5 8 / 4 7 / 3 7 / 3 6 / 3 5 / 2 4 / 2 3 / 1 3 / 1 3 / 1
96 W
36 / 18 36 / 18 24 / 12 24 / 12 18 / 9 14 / 7 12 / 6 12 / 6 10 / 5 9 / 4 8 / 4 6 / 3 6 / 3 6 / 3
3 × 96 W
3 × 36 / 18 3 × 36 / 18 3 × 24 / 12 3 × 24 / 12 3 × 18 / 9 3 × 14 / 7 3 × 12 / 6 3 × 12 / 6 3 × 10 / 5 3 × 9 / 4 3 × 8 / 4 3 × 6 / 3 3 × 6 / 3 3 × 6 / 3
100 W
36 / 18 36 / 18 24 / 12 24 / 12 18 / 9 14 / 7 12 / 6 12 / 6 10 / 5 9 / 4 8 / 4 6 / 3 6 / 3 6 / 3
150 W
(EU/ROW ONLY)
54 / 26 54 / 26 35 / 17 35 / 17 26 / 13 21 / 10 17 / 8 17 / 8 15 / 7 13 / 6 11 / 5 9 / 4 8 / 4 8 / 4
Power used
per lamp in
Watts:
2.5 /
5.1 W
2.5 /
5.1 W
3.8 /
7.6 W
3.8 /
7.6 W
5.1 /
10.2 W
6.4 /
12.7 W
7.6 /
15.3 W
7.6 /
15.3 W
8.9 /
17.8 W
10.2 /
20.4 W
11.5 /
22.9 W
14.0 /
28.0 W
15.3 /
30.5 W
15.3 /
30.5 W
WARNING: Use SloanLED PrismBEAM24 with 100 W 24 VDC Power Supply only. AVERTISSEMENT: Utilisez uniquement le SloanLED PrismBEAM24 avec une alimentation 100 W 24 VDC uniquement.
Capacities based on 90% of power supply output.
NOTE: Refer to "SloanLED Power Supply Guide for Sign
Products" for appropriate 24 V power supply models.
Scan QR code to
download SloanLED
Power Supply Guide
for Sign Products
https://sloanled.com/PowerSupplyGuideForSignProducts