SoFlow Flowbike User manual

Flowbike
Genuine operating instruction / Originalbetriebsanleitung / Manuel d’utilisation original /
Istruzioni d'uso originali
Instrucion for medels / Anleitung für Modelle / Description des modèles / Instrutioni per i modelli
Flowbike; Flowbike Pro
Version 1.1.4, 07.11.2018

copyright by www.flowbike.ch 1
Flowpad Bedienungsanleitung
SoFlow AG
Degersheimerstrasse 40
9230 Flawil
Switzerland
[phone]
[e-mail]
www.so-flow.com

copyright by www.flowbike.ch 2
Flowpad Bedienungsanleitung
User Manual..................................................................................................................................................................................................3
Bedienungsanleitung...................................................................................................................................................................................37
Mode d’emploi............................................................................................................................................................................................71
Istruzioni per l’uso.....................................................................................................................................................................................106

copyright by www.flowbike.ch 3
Flowpad Bedienungsanleitung
User Manual
Table of Content
1. Introduction...............................................................................................................................................................................................5
1.1 Intended use........................................................................................................................................................................................5
1.2 No road approval in Germany.............................................................................................................................................................6
1.3 Check road approval for each country................................................................................................................................................6
1.4 Scope of supply....................................................................................................................................................................................6
1.5 Standards and guidelines ....................................................................................................................................................................6
2. Safety.........................................................................................................................................................................................................8
2.1 Warning...............................................................................................................................................................................................8
2.1 Risk of injury........................................................................................................................................................................................9
2.3 Basic safety instructions......................................................................................................................................................................9
2.4 Foreseeable misapplications.............................................................................................................................................................12
3. Product information................................................................................................................................................................................13
3.1 Model overview.................................................................................................................................................................................13
3.2 Diagram .............................................................................................................................................................................................14
3.1 Smart digital LCD display...................................................................................................................................................................15
4. User manual ............................................................................................................................................................................................16
4.1 Instructions for use............................................................................................................................................................................16
4.2 Folding the device .............................................................................................................................................................................20
4.3 Intelligent alarm ................................................................................................................................................................................23

copyright by www.flowbike.ch 4
Flowpad Bedienungsanleitung
4.4 Charging of electronic devices ..........................................................................................................................................................24
4.5 Bluetooth music speakers .................................................................................................................................................................25
4.6 LCD display settings...........................................................................................................................................................................25
4.7 Speed control settings.......................................................................................................................................................................26
5. Battery and charger.................................................................................................................................................................................27
5.1 Charging.............................................................................................................................................................................................28
5.2 Detachable battery (PRO version only).............................................................................................................................................29
5.3 Further information...........................................................................................................................................................................29
6. Driving instructions .................................................................................................................................................................................30
6.1 First steps ..........................................................................................................................................................................................30
6.2 Riding.................................................................................................................................................................................................31
6.3 Braking...............................................................................................................................................................................................31
7. Maintenance, Repairs and Warranty ......................................................................................................................................................32
7.1 Maintenance .....................................................................................................................................................................................32
7.2 Indication of malfunction..................................................................................................................................................................32
7.3 Storage ..............................................................................................................................................................................................33
7.4 Repairs...............................................................................................................................................................................................33
7.5 Transport...........................................................................................................................................................................................33
7.5. Warranty information ......................................................................................................................................................................34
7.6 Disposal .............................................................................................................................................................................................35
7.7 Technical data....................................................................................................................................................................................36

copyright by www.flowbike.ch 5
Flowpad Bedienungsanleitung
1. Introduction
1.1 Intended use
Congratulations on your purchase of the new Flowbike! Invented to transcend transportation and focus on practical
movement, this stylish and compact transporter celebrates personal and intuitive mobility. This Flowbike is fun to use and
easy to drive. It is both portable and stylish. Experience cutting edge technology as you glide effortlessly along on your way
to your destination.
This premium product contains the following highlights:
Intelligent USB charging system
Waterproof Bluetooth music speakers
Highly persistent battery from Samsung / LG
Speed control system
LED headlight
High performance disc brakes (front and back)
Power-off security braking system
This manual will help you set up and use the Flowbike. It is important that you adhere to all safety warnings and cautions
that appear throughout and that you use good judgment when driving.

copyright by www.flowbike.ch 6
Flowpad Bedienungsanleitung
1.2 No road approval in Germany
Please note that this product does not comply with German road traffic regulations and, in particular, is not approved
under the German Road Traffic Licensing Regulations (StVZO)! Therefore, please use the Flowbike only on private
premises, provided that no other regulations prohibit its use on such premises!
1.3 Check road approval for each country
Always check where you can legally use the Flowbike on site. If the Flowbike is approved in your country, you must comply
with all traffic regulations. Pay particular attention to pedestrians in your area while using the Flowbike. If the use of the
Flowbike in public areas in your area is not legal, you may only use the device on private premises.
1.4 Scope of supply
This package contains:
1 Flowbike
1 battery charger
1 User manual
1 Toolkit
If one of these things should be missing, contact your official dealer immediately.
1.5 Standards and guidelines
For the Flowbike, the following standards and guidelines apply within the EU:
It is explicitly explained, that the product complies with all of the following EU guidelines:
WARNING!

copyright by www.flowbike.ch 7
Flowpad Bedienungsanleitung
2006/42/EG
MD
DIRECTIVE 2006/42/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 17 May 2006 on
machinery, and amending Directive 95/16/EC (recast)
Under consideration of the following accompanying guidelines:
2014/53/EU
RED
DIRECTIVE 2014/53/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 16 April 2014
on the harmonisation of the laws of the Member States relating to the making available on the market of
radio equipment and repealing Directive 1999/5/EC
2011/65/EU
ROHS
DIRECTIVE 2011/65/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 8 June 2011
on the restriction of the use of certain hazardous substances in electrical and electronic equipment
(recast)
2014/30/EU
EMC
DIRECTIVE 2014/30/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 February
2014 on the harmonisation of the laws of the Member States relating to electromagnetic compatibility
(recast)
2014/35/EU
LVD
DIRECTIVE 2014/35/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 February
2014 on the harmonisation of the laws of the Member States relating to the making available on the
market of electrical equipment designed for use within certain voltage limits (recast)
The following harmonized standards according to article 7 (2) were applied:
EN ISO 12100:2010
Safety of machinery - General principles for design - Risk assessment and risk reduction (ISO
12100:2010)
On the product, you will find the following label:

copyright by www.flowbike.ch 8
Flowpad Bedienungsanleitung
2. Safety
2.1 Warning
Whenever you drive the Flowbike you risk serious injury or death from collisions, falls or loss of control. To drive safely,
YOU MUST READ AND FOLLOW ALL INSTRUCTIONS AND WARNINGS IN THIS MANUAL.
This manual includes basic operational instructions for the Flowbike. It cannot cover all situations where injury or death
may occur.
Operators must use good judgement and common sense to detect and avoid hazards and dangers that they may
encounter when driving the Flowbike. The Flowbike operator must use the vehicle according to the local traffic law and is
not allowed to drive under the influence of alcohol, drugs or medication treatment.
The seller or the company e-Xperience do not hold any accountability for damages, loss of belongings, injuries and legal
disputes, which occurred due to disregard of any of the information in this manual or due to disregard of any traffic laws
by the user.
By using the Flowbike, you accept the inherent risks of operating this product.
Please do not charge the battery when unattended and disconnect the battery from the power source when it is fully
charged.
DANGER!

copyright by www.flowbike.ch 9
Flowpad Bedienungsanleitung
2.1 Risk of injury
Whenever you drive the Flowbike, you risk injury from loss of control, collisions and falls. It is your responsibility to learn
how to safely drive the Flowbike in order to reduce the risks of driving.
This manual is designed to help you learn safe driving techniques.
THE FLOWBIKE MUST NOT BE USED UNLESS THE MANUAL HAS BEEN READ THROUGH.
Review this manual frequently to help remind you of proper driving techniques and safety procedures.
2.3 Basic safety instructions
There are risks to driving every vehicle. The Flowbike is no exception. Start in a safe location without traffic and have
somebody helping you with your first steps and start slowly. Driving the Flowbike requires a high amount of concentration
and attention. If you carefully follow all the instructions and warnings in this manual, you should be able to teach yourself
to drive. Avoid to use the Flowbike if you are feeling tired, sleepy or you have a medical condition that reduces your ability
to drive.
Please ensure this manual is read and understood beforehand, and do pay extra attention when driving.
1. The Flowbike must not be operated until this manual has been carefully read and understood.
CAUTION!
WARNING!

copyright by www.flowbike.ch 10
Flowpad Bedienungsanleitung
2. Always check the battery charge before using the Flowbike. Do not drive when its battery is low. This may lead the
Flowbike to stop operating and cause you to fall. Do not use it as a normal scooter (without the engine on) for a
longer period of time since this could damage the engine.
3. Both tires of the Flowbike must have contact with the ground at all times. Abrupt manoeuvres and driving over
slippery surfaces, bumps, and loose objects and materials, as well as performing jumps and stunts, may cause it to
lose traction and must be avoided therefore. The driving speed must always be adjusted to given conditions (e.g.
light, weather, other traffic participants, etc.). Avoid obstacles and slippery surfaces, which could result in a loss of
balance or traction and cause a fall. The Flowbike is intended for indoors or use on smooth, flat surfaces. To
prevent loss of traction, you must always be careful when driving and you must identify and avoid slippery and wet
surfaces, loose materials, slopes, potholes and other obstacles (especially higher than 3 cm). The wheels must be
able to grip the ground for you to stay upright.
4. Do not exceed the maximum weight of 120 kg –including backpacks and other items that might be carried.
Exceeding the weight limit could lead to injury of the driver and/or the Flowbike.
5. Do not modify the Flowbike. Modifications could interfere with operating and could result in serious injury and/or
damage. Modifications void your right to Warranty. Some modifications may be illegal according to local traffic law.
6. Do not accelerate too quickly. A risky way of riding increases the risk of injury and is therefore forbidden. Hold the
handle-bar tightly with both hands at any time when driving. Always keep both feet on the deck (with the exception
of starting, where you accelerate with one foot on the ground). To descend from the Flowbike, wait until it has
come to a full stop.
7. Never operate any Flowbike while under the influence of drugs, alcohol, strong medication or other substances that
can influence your level of attention. The use of the Flowbike is not recommended for pregnant women.

copyright by www.flowbike.ch 11
Flowpad Bedienungsanleitung
8. It is recommended to learn to drive the Flowbike in a safe environment without traffic or obstacles. Maintaining a
relaxed body posture helps learning to ride the device.
9. You must wear a complete protection equipment (helmet, kneepads, back protector, etc.) when driving the
Flowbike.
10. Never open up the Flowbike or the charging device for security reasons. Opening the Flowbike or the charging
device lead to your warranty being void.
11. Wear bright, colourful and easily noticeable clothing to make sure that other traffic participants can see you.
12. Do not lift it off the ground when it is turned on. Do not turn it on in mid-air. This could cause the wheels to spin
freely if you accidentally press the acceleration lever, which could result in injury to yourself or damage to things
around you. Do not turn the Flowbike off when you are driving it.
13. Check the brakes before every drive. Never drive with damaged brakes, but contact your official dealer.
14. It may be that your insurance does not cover the damage of your Flowbike or injuries that come from an accident
while using the device. Contact your insurance for more information on this subject before using the Flowbike.
Overloading the motor will lead to overheating, which makes the motor housing become very hot. Therefore, avoid any
direct contact of the hot motor with your body or other materials. These hot surfaces can lead to severe burns.
Always pay attention to the wheels of your device, there is danger of body parts or clothing being drawn in, which can lead
to severe injuries.
Pregnant women are not allowed to use our devices.

copyright by www.flowbike.ch 12
Flowpad Bedienungsanleitung
2.4 Foreseeable misapplications
1. All users of the Flowbike must follow all local traffic laws and regulations. Check whether you can use the Flowbike
on public property before you drive it there. When the use of the Flowbike is not legal on public property in your
area, then you are only allowed to use it on private property. Especially keep track of pedestrians when you drive
this device.
2. The Flowbike must not be used by small children. Parents shall judge if the children have the required coordination,
ability and judgement to use the Flowbike properly.
3. The Flowbike is designed for the use of one person only at a time. It must never be used by more than one person
at a time. Do not carry heavy or spacious objects with you when driving.
4. Always adjust your speed to the driving conditions. Never go to fast, especially when driving downhills. Never use
only the front brake while driving fast, since this could lead to an accident by tipping over.
WARNING

copyright by www.flowbike.ch 13
Flowpad Bedienungsanleitung
3. Product information
3.1 Model overview
In order that your Flowbike suits perfectly to your needs, you can choose between different models. The differences can be seen
below:
Device type
Flowbike (Standard Version)
Flowbike Pro
Dimensions
660x260x130mm (25x10x5in)
660x260x130mm (25x10x5in)
Weight
5.5 kg
4 kg
Max. speed
20 km/h for Switzerland 25 km/h standard
20 km/h for Switzerland, 35 km/h standard
Gradient
8 –10%
8 –10%
Reach
< 10-15 km (depends on the load, gradient,
temperature, etc.)
< 10-15 km (depends on the load, gradient,
temperature, etc.)
Max. motor power
Drive motor at the back left with 1500 Watts
Drive motor at the back left with 1500 Watts
Body
High-grade plastic board made of
polyurethane
High-grade carbon fiber board
APP
Yes
Yes
Changeable battery,
decks and wheels
Yes
Yes
Capacity
2.2 aH
2.2 aH in series
Charging time
About 2 hours
About 2 hours

copyright by www.flowbike.ch 14
Flowpad Bedienungsanleitung
3.2 Diagram
1. Foldable handles - designed for saving space
2. LED headlights with increased brightness for a save ride
3. Engine shut-down system while braking: When the brake is activated the energy supply of the engine is cut for security
reasons
4. Digital LCD display: Gives you information about driving distance, speed and temperature
5. Handles with good traction and comfort
6. Comfortable leather seat
7. Light reflector for better visibility in poor visibility conditions
8. Lithium-battery from Samsung / LG: eco-friendly, quick charging time, increased longevity
9. Folding button
10. Power button for turning the Flowbike on and off
11. High quality tires for safety and with low wear
12. Fender
13. Foldable pedals
14. High performance disc brakes (front and back wheel)
15. Stand
16. Brushless gear motor: eco-friendly, energy-saving, high performance
17. Remote control

copyright by www.flowbike.ch 15
Flowpad Bedienungsanleitung
3.1 Smart digital LCD display
Cellphone
charged
Acceleration
adjustment
Headlight
Distance of
current ride
Odometer
Speed control
Temperature
Insufficient
traction
Braking
display
Engine error
Control system error
Low voltage warning
Battery energy

copyright by www.flowbike.ch 16
Flowpad Bedienungsanleitung
4. User manual
4.1 Instructions for use
1. Open the packaging and mount the front wheel with the tools found inside the packaging.

copyright by www.flowbike.ch 17
Flowpad Bedienungsanleitung
2. Follow the depicted instructions to unfold the handles.
3. Unfolding of the Flowbike.
1. Open the clip as shown here.
2. Pull the seat up. The front part of the Flowbike will automatically move forward.
3. Press the seat down.
4. Now close the clip to complete the unfolding.

copyright by www.flowbike.ch 18
Flowpad Bedienungsanleitung
4. Un-/folding of the stand.
5. Use the power button to turn the device on.
6. Press the following buttons on the remote control to turn the device on:
Combination: Press the key button once
and then the power button twice.

copyright by www.flowbike.ch 19
Flowpad Bedienungsanleitung
7. Carefully turn the movable part of the right handle counter clockwise in order to accelerate.
8. Press the left button under the display to activate the headlight.