Soflow So2 air 3rd gen User manual

SoFlow SO2 AIR 3rd Gen

Genuine operating instruction / Originalbetriebsanleitung / Originalne upute za uporabu / Eredeti kezelési útmutató / Instrucțiuni de operare autentice

Originalno uputstvo za rad / Originálny návod na obsluhu / Истинска инструкция за експлоатация

Instruction for models / Anleitung für Modelle / Upute za modele / Utasítások modellekhez / Instrucțiuni pentru modele

/ Uputstvo za modele /Pokyny pre modely / Инструкция за модели

SO2 AIR 3rd Gen

Version 1.0.6, 22.08.2022

[email protected]

www.soflow.com

EN: All current user manuals as well as warranty conditions can also be found at www.soflow.com.

DE: Alle aktuellen Bedienungsanleitungen sowie Garantiebedingungen finden Sie ebenfalls unter www.soflow.com

EN: User Manual.............................................................................................................................................................................................................................................. 2

DE: Benutzerhandbuch.................................................................................................................................................................................................................................. 26

HR: korisnički priručnik.................................................................................................................................................................................................................................. 49

HU: Használati utasítás.................................................................................................................................................................................................................................. 71

RO: Instrucțiuni de utilizare........................................................................................................................................................................................................................... 93

SR: Korisničko uputstvo ............................................................................................................................................................................................................................... 118

SK: Návod na obsluhu.................................................................................................................................................................................................................................. 137

BG: Ръководство за потребителя.............................................................................................................................................................................................................. 161

copyright by www.soflow.com 
 

EN: User Manual 
 
Introduction.................................................................................................................................................................................................................................................. 3 
1 Intended use...........................................................................................................................................................................................................................................3 
2 Scope of supply.......................................................................................................................................................................................................................................3 
3 Declaration of conformity.......................................................................................................................................................................................................................3 
4 NFC .........................................................................................................................................................................................................................................................4 
Safety............................................................................................................................................................................................................................................................ 5 
1 Warning ..................................................................................................................................................................................................................................................5 
2 Risk of Injury ...........................................................................................................................................................................................................................................6 
3 Attention! ...............................................................................................................................................................................................................................................6 
4 Important................................................................................................................................................................................................................................................9 
Getting started............................................................................................................................................................................................................................................ 11 
1 Diagram SO2 AIR 3rd Gen.....................................................................................................................................................................................................................11 
2 Montage ...............................................................................................................................................................................................................................................12 
3 FlowMiles Gift Card ..............................................................................................................................................................................................................................18 
4 Battery and charger..............................................................................................................................................................................................................................18 
5 Maintenance.........................................................................................................................................................................................................................................19 
6 IPX4.......................................................................................................................................................................................................................................................19 
Driving instructions..................................................................................................................................................................................................................................... 20 
1 Operation..............................................................................................................................................................................................................................................20 
2 Display ..................................................................................................................................................................................................................................................21 
3 Error codes............................................................................................................................................................................................................................................21 
4 App instructions....................................................................................................................................................................................................................................22 
Maintenance, repairs, and warranty .......................................................................................................................................................................................................... 23 
1 Storage..................................................................................................................................................................................................................................................23 
2 Cleaning ................................................................................................................................................................................................................................................23 
3 Repairs..................................................................................................................................................................................................................................................23 
4 Warranty information...........................................................................................................................................................................................................................23 
5 Disposal.................................................................................................................................................................................................................................................24 
6 Technical data.......................................................................................................................................................................................................................................25 
 
 

1 Introduction

1.1 Intended use

Congratulations on your purchase of the new e-scooter SO2 AIR 3rd Gen. Invented to transcend transportation and focus on practical movement, this stylish and

compact transporter celebrates personal and intuitive mobility. The SO2 AIR 3rd Gen is fun to use and easy to drive. It is both, portable and stylish. Experience cutting

edge technology as you glide effortlessly along on your way to your destination.

This manual will help you set up and use the SO2 AIR 3rd Gen. It is important that you adhere to all safety warnings and cautions that appear throughout this manual

and that you use good judgment when driving.

1.2 Scope of supply

The Package Contains:

1. 1 x e-scooter SoFlow SO2 AIR 3rd Gen

2. 1 x handlebar

3. 1 x approved power adapter

4. 2 x Allen key

5. 4 x screws

6. 1 x manual

7. 1 x FlowMiles Gift Card

If one of these things should be missing, contact your official dealer immediately.

1.3 Declaration of conformity

For the SO2 AIR 3rd Gen, the following standards and guidelines apply within the EU:

It is explicitly explained that the product complies with all of the following EU guidelines:

2006/42/EG

DIRECTIVE 2006/42/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 17 May 2006 on

machinery and amending Directive 95/16/EC (recast). Norm EN 14619.

Under consideration of the following accompanying guidelines:

2011/65/EU

ROHS

DIRECTIVE 2011/65/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 8 June 2011 on the

restriction of the use of certain hazardous substances in electrical and electronic equipment (recast). IEC

62321-3-1:2013.

2014/53/EU

RED

DIRECTIVE 2014/53/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 16 April 2014 on the

harmonisation of the laws of the Member States relating to the making available on the market of radio

equipment and repealing Directive 1999/5/EC

2014/30/EU

EMC

DIRECTIVE 2014/30/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 February 2014 on

the harmonisation of the laws of the Member States relating to electromagnetic compatibility (recast). Regulation

No 10 of the Economic Commission for Europe of the United Nations (UN/ECE) —

Uniform provisions concerning the approval of vehicles with regard to electromagnetic Compatibility. ECE R10,

Rev. 5.

2014/35/EU

LVD

DIRECTIVE 2014/35/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 February 2014 on

the harmonisation of the laws of the Member States relating to the making available on the market of electrical

equipment designed for use within certain voltage limits (recast). EN 60335-1.

The following harmonized standards according to article 7 (2) were applied:

1.4 NFC

You can use NFC to lock and unlock the scooter.

The location of NFC is shown in the figure.

Use your phone to touch the NFC area.

EN ISO 12100:2010

Safety of machinery - General principles for design - Risk assessment and risk reduction (ISO 12100:2010)

For Android, open the SoFlow App, connect your scooter, and then touch NFC to lock or unlock it.

For iOS, except operating as Android you also need click the notification shown as below to lock or unlock your scooter.

2 Safety

2.1 Warning

Whenever you drive the SO2 AIR 3rd Gen you risk serious injury or death from collisions, falls or loss of control. To drive safely, YOU MUST READ AND FOLLOW ALL

INSTRUCTIONS AND WARNINGS IN THIS MANUAL.

This manual includes basic operational instructions for the SO2 AIR 3rd Gen. It cannot cover all situations where injury or death may occur.

The seller or the company So-Flow do not hold any accountability for damages, loss of belongings, injuries and legal disputes, which occurred due to disregard of any

of the information in this manual or due to disregard of any traffic laws by the user.

OPERATORS MUST USE GOOD JUDGMENT AND COMMON SENSE TO DETECT AND AVOID HAZARDS AND DANGERS that they may encounter when driving the SO2 AIR

3rd Gen. The SO2 AIR 3rd Gen operator must use the vehicle according to the local traffic law and is not allowed to drive under the influence of alcohol, drugs or

medication treatment.

By using the SO2 AIR 3rd Gen, you accept the inherent risks of operating this product.

Please do not charge the battery when unattended and disconnect the battery from the power source when it is fully charged.

DANGER!

2.2 Risk of Injury

Whenever you drive the SO2 AIR 3rd Gen, you risk injury from loss of control, collisions and falls. It is your responsibility to learn how to safely drive the SO2 AIR 3rd

Gen in order to reduce the risks of driving.

This manual is designed to help you learn safe driving techniques.

The SO2 AIR 3rd Gen must not be used unless the operator has read through and understood the entire manual.

We recommend that you keep this manual in a safe place and read it carefully again after a long period of non-use to ensure the safest possible handling of the SO2

AIR 3rd Gen.

2.3 Attention!

There are risks to driving every vehicle. This one is no exception.

Start in a safe location without traffic and have somebody helping you with your first steps and start slowly. If you carefully follow all the instructions and warnings in

this manual, you should be able to teach yourself to drive. Avoid using the SO2 AIR 3rd Gen if you are feeling tired, sleepy or you have a medical condition that

reduces your ability to drive.

Please ensure this manual is read and understood beforehand and do pay extra attention when driving.

1. All users of the SO2 AIR 3rd Gen must follow all traffic laws and regulations. Check whether you can use the SO2 AIR 3rd Gen on public property before you

drive it there. Especially keep track of pedestrians, children, animals, and other road users when you drive this device. Point out your presence when

approaching a pedestrian or cyclist if you are not seen or heard. Cross protected crossings on foot.

2. Both tires must be always in contact with the ground. Avoid obstacles and slippery surfaces (such as snow, ice, oil, sand etc.), which could result in a loss of

balance or traction and cause a fall. The SO2 AIR 3rd Gen is intended for indoors or use on smooth, flat surfaces. To prevent loss of traction, you must always

be careful when driving and you must identify and avoid slippery and wet surfaces, loose materials, slopes, tram tracks, potholes, and other obstacles

(especially higher than 1 cm). The wheels must be able to grip the ground for you to stay upright.

CAUTION!

WARNING!

3. Abrupt maneuvers and driving over slippery surfaces, bumps, and loose objects and materials, as well as performing jumps and stunts and risky behavior in

general, may cause it to lose traction and pose a risk to the operator and the device and must be avoided, therefore. The driving speed must always be

adjusted to given conditions (e.g., light, weather, other traffic participants, etc.).

4. Make sure to wear flat shoes (no high heels) when using the SO2 AIR 3rd Gen. Ask a person to help you if you are not an experienced user.

5. The SO2 AIR 3rd Gen should not be used by small children. It is at the discretion of the parent to determine whether your child has the necessary motor skills

or strength and judgment to use the SO2 AIR 3rd Gen. In accordance with legal regulations, SO2 AIR 3rd Gen may not be used by children under 14 years of

age. These legal requirements are in accordance with German law. Check the relevant local and national laws of your country and observe the minimum age

for riding an electric scooter, which is regulated by law in each country.

6. You should not exceed the maximum weight according to the technical specifications including items you carry with you (e.g., backpack) for the use of SO2

AIR 3rd Gen. A higher load could damage the SO2 AIR 3rd Gen.

7. Never turn off the SO2 AIR 3rd Gen while you are riding.

8. Do not modify the SO2 AIR 3rd Gen. Modifications could interfere with operating and could result in serious injury and/or damage. Modifications will void

the warranty.

9. The SO2 AIR 3rd Gen is designed for the use of one person only at a time. It must never be used by more than one person at a time. Do not carry heavy or

spacious objects with you when driving.

10. You must wear a complete protection equipment (helmet, kneepads, back protector, etc.) when driving the SO2 AIR 3rd Gen.

11. Hold the handlebar tightly with both hands at any time when driving.

12. Always keep both your feet on the SO2 AIR 3rd Gen while riding unless you’re accelerating. Wait until you have come to a complete standstill before you get

off the SO2 AIR 3rd Gen.

13. Before every ride, check that the handlebars are correctly engaged and the brake function. Never ride if the brakes do not work correctly. In this case contact

your SO2 AIR 3rd Gen dealer immediately. You can operate the brake by pulling the left brake lever on the handlebar. This operation operates the front disc

brake and the electronic rear brake simultaneously. Be careful, the brake can become hot when used. Do not touch the brake when in use.

14. Do not use the SO2 AIR 3rd Gen in temperatures below -5°C. This can have a negative effect on the battery and the engine. There is also an increased risk of

slipping at these temperatures due to ice formation.

15. Driving in rainy and snowy weather is not recommended. You should also avoid driving through puddles of water because the water could damage the

engine or the electricity. Note the extended braking distance on wet surfaces.

16. Always keep the device away from humidity, during usage as well as storage (see section 5 “Maintenance, repairs and warranty”).

17. Check the battery level of the device before each journey. Never use the SO2 AIR 3rd Gen when the battery level is low. If you need to turn off the SO2 AIR

3rd Gen due to low battery power, do not use it for long periods of time like a conventional scooter as this may damage the engine in the long run.

18. Never operate any SO2 AIR 3rd Gen while under the influence of drugs, alcohol, strong medication, or other substances that can influence your level of

attention.

19. Remove all sharp edges resulting from use.

20. Plastic packaging should be kept away from children to prevent suffocation by external airway closure.

2.4 Important

Always obey all traffic rules!

Never drive faster than 20 km/h, also when driving downhill!

Avoid puddles on the road!

Jumping or descending from higher levels are strictly prohibited!

DANGER!

Never ride into obstacles.

Never charge the scooter unattended!

Always obey all traffic rules!

3 Getting started

3.1 Diagram SO2 AIR 3rd Gen

1. handle grip

2. throttle

3. display

4. front light

5. handle brake

6. foldling lever

7. slide buckle

8. front wheel

9. hub brake cover

10. brake cable

11. deck grip

12. stand

13. rear fender

14. hang buckle seat

15. motor

16. display

17. power button

18. up hang buckle

19. rear light

3.2 Montage

This is how you fold your SO2 AIR 3rd Gen:

AFolded up BFolded together

Folding guide

1. Slide the switch upward (step A). Pull the lever forward (step B). Then fold the steering rod.

2. Fold the handlebar backwards until it engages in the attachment on the mudflap (as shown in the illustration).

3. To unfold, follow the steps in reverse order.

Build guide

1. Connect the two cables coming out of the steering rod and the front rod. Then insert the handlebar (A) into the tube (B). Then tighten the 4 screws.

2. On the console C you will find the bell and the brake lever. E shows you how to turn on the SO2 AIR 3rd Gen. D is the throttle lever with which you can change the

speed of your SO2 Air.

Adjusting the disc brake and drum brake

If the brake is too tight, loosen the pressure plate screw with a 5 mm Allen wrench by turning it counterclockwise. Shorten the length of the brake wire (behind the

screw you loosened) to loosen the brake and then retighten the screw. If the brake is too loose, loosen the screw and pull on the brake wire to lengthen the wire.

Then tighten the screw again.

Note: You can find more instructions and tips and tricks on Youtube.com under SoFlow.

To pump up the tyres

If the tyres start to lose pressure or have too little a

ir in them from the start, you should inflate them to 2.5 bar.

3.3 FlowMiles Gift Card

As a special thank-you for your purchase at SoFlow, we offer you a gift card with FlowMiles. The FlowMiles can be redeemed for a wide range of products in our

SoFlow online shop. Please make sure you activate the scooter first to redeem the gift card.

3.4 Battery and charger

The range of the battery may differ from the specifications depending on the temperature, the condition of the track, the incline and the weight of the driver.

Charging the battery

Make sure that the charging connector and the charger are dry and that the SO2 AIR 3rd Gen is switched off. Connect the charger cable to the scooter's charging

connector and plug it into an electrical outlet. The charging light on the charger should glow red. When the charging light changes from red to green, the battery is

fully charged. Disconnect the charger from the power source and the scooter.

The e-scooter should only be charged with the original charger. Ensure that the voltage supply is correct. Do not use the charger if the charger or power cable are

damaged. Please contact the service department. For optimum battery life, charge and store the e-scooter in a dry and clean environment, preferably room

temperature. The charging time of the scooter is approximately 5-6 hours. There will be negative effects on the battery life if the charger remains permanently

connected to the scooter and the power source.

Battery handling

Do not cover the scooter or the charger during charging. Lithium batteries have different freezing points depending on their charge level. If a battery cell freezes, it is

irreparably destroyed and the entire battery must be replaced. As with conventional batteries, a lithium battery loses up to 40% of its capacity starting from

approximately 0°C. At approximately 20°C and 100% charge, a lithium battery loses approximately 30% of its capacity per month (poor storage conditions).

Correct handling of the battery

Never remove the battery from the scooter. Charge the battery for at least 1 hour every 2 months (even when not in use). Never heat the battery or expose it to open

fire. Never dispose of the battery cells together with general waste. Never bring battery contacts into contact with moisture. The ideal operating temperature of the

battery is between 10°C and 30°C. Above as well as below this temperature, the power output deteriorates, resulting in a reduced range and power output.

WARNING!