SoFlow SO4 2nd Gen User manual

SoFlow SO4 2nd Gen / SO4 3rd Gen / SO4 PRO / SO4 PRO 2nd Gen
Genuine operating instruction / Original Betriebsanleitung / Mode d'emploi authentique / Istruzioni per l'uso originali / Æ gte betjeningsvejledning /
Äkta bruksanvisning / Ekte bruksanvisning / Aito käyttöohje / Authentieke gebruiksaanwijzing / Originalne upute za uporabu / Eredeti használati utasítás /
Instrucțiuni de utilizare autentice / Оригинално упутство за употребу / Originálny návod na obsluhu /Instrucciones de uso originales
Instruction for models / Anleitung für Modelle / Instructions pour le modèle / Istruzioni per i modelli / Instruktion til modeller / Instruktion för modeler /
Instruksjon for modeler / Ohjeet malleille / Instructie voor modellen / Upute za modele / Útmutató modellekhez / Instructiuni pentru modele /
Упутство за моделе / Návod na modely / Instrucciones del modelo
SO4 2nd Gen / SO4 3rd Gen/ SO4 PRO / SO4 PRO 2nd Gen
Version 1.1.8, 31.03.2023

copyright by www.soflow.comm
[email protected]
www.soflow.com

copyright by www.soflow.comm
1
EN: User Manual ........................................................................................................................................................................................................................................................................................................................................2
DE: Bedienungsanleitung ......................................................................................................................................................................................................................................................................................................................... 25
FR: Manuel d‘utilisation ...........................................................................................................................................................................................................................................................................................................................51
IT: Manuale utente................................................................................................................................................................................................................................................................................................................................... 72
DK : Brugsanvisning..................................................................................................................................................................................................................................................................................................................................92
SV: Bruksanvisning .................................................................................................................................................................................................................................................................................................................................109
NO: Bruksanvisning ................................................................................................................................................................................................................................................................................................................................125
FI: Käyttöopas ........................................................................................................................................................................................................................................................................................................................................142
NL: Handleiding......................................................................................................................................................................................................................................................................................................................................159
HR: priručnik s uputama......................................................................................................................................................................................................................................................................................................................... 181
HU: Használati utasítás........................................................................................................................................................................................................................................................................................................................... 207
RO: Instrucțiuni de utilizare....................................................................................................................................................................................................................................................................................................................234
SR: Uputstvo za upotrebu.......................................................................................................................................................................................................................................................................................................................260
SK: Návod na obsluhu............................................................................................................................................................................................................................................................................................................................. 287
ES: Manual de usuario...................................................................................................................................................................................................................................................................................................................................313

copyright by www.soflow.comm
2
EN: User Manual
1 Introduction..................................................................................................................................................................................................................................................................................................................... 3
1.1 Intended use .................................................................................................................................................................................................................................................................................................................................3
1.2 1.2 Scope of supply........................................................................................................................................................................................................................................................................................................................3
1.3 Declaration of conformity..............................................................................................................................................................................................................................................................................................................3
2 Safety............................................................................................................................................................................................................................................................................................................................... 4
2.1 Warning.........................................................................................................................................................................................................................................................................................................................................5
2.2 Risk of Injury..................................................................................................................................................................................................................................................................................................................................5
2.3 Attention!......................................................................................................................................................................................................................................................................................................................................6
2.4 DO NOT! ........................................................................................................................................................................................................................................................................................................................................8
3 Getting started............................................................................................................................................................................................................................................................................................................... 10
3.1 Diagram SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN .........................................................................................................................................................................................................................................10
3.2 Montage Assemble your SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN ................................................................................................................................................................................................................11
3.3 FlowMiles Gift Card ..................................................................................................................................................................................................................................................................................................................... 12
3.4 Battery and charger.....................................................................................................................................................................................................................................................................................................................12
3.5 SO4 PRO 2nd Gen –Changeable battery ..................................................................................................................................................................................................................................................................................... 13
3.6 SO4 Pro 2nd Gen - Battery insertion............................................................................................................................................................................................................................................................................................17
3.7 Maintenance ...............................................................................................................................................................................................................................................................................................................................18
3.8 IPX5 .............................................................................................................................................................................................................................................................................................................................................18
4 Driving instructions ........................................................................................................................................................................................................................................................................................................ 18
4.1 Operation ....................................................................................................................................................................................................................................................................................................................................18
4.2 Display.........................................................................................................................................................................................................................................................................................................................................19
4.3 Turn signal operation .................................................................................................................................................................................................................................................................................................................. 19
4.4 Errors...........................................................................................................................................................................................................................................................................................................................................19
4.5 4.5 App instructions.....................................................................................................................................................................................................................................................................................................................20
4.6 NFC..............................................................................................................................................................................................................................................................................................................................................21
5 Maintenance, repairs and warranty............................................................................................................................................................................................................................................................................... 22
5.1 Storage ........................................................................................................................................................................................................................................................................................................................................22
5.2 Cleaning.......................................................................................................................................................................................................................................................................................................................................22
5.3 Repairs ........................................................................................................................................................................................................................................................................................................................................22
5.4 Warranty information .................................................................................................................................................................................................................................................................................................................22
5.5 Disposal .......................................................................................................................................................................................................................................................................................................................................23
5.6 Technical data .............................................................................................................................................................................................................................................................................................................................23

copyright by www.soflow.comm
3
1 Introduction
1.1 Intended use
Congratulations on your purchase of the new e-scooter SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN. Invented to transcend transportation and focus on
practical movement, this stylish and compact transporter celebrates personal and intuitive mobility. The SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN is
fun to use and easy to drive. It is both, portable and stylish. Experience cutting edge technology as you glide effortlessly along on your way to your destination.
This manual will help you set up and use the SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN. It is important that you adhere to all safety warnings and
cautions that appear throughout this manual and that you use good judgment when driving.
1.2 1.2 Scope of supply
The Package Contains:
•1 new SO4 2nd Gen /SO4 3rd/ SO4 PRO / SO4 PRO 2nd Gen
•4 screws
•1 charger
•1 instruction manual
•1 x 3 mm Allen wrench
•1 x Flow Miles Gift Card
•Data confirmation for the German road approval
If one of these things should be missing, contact your official dealer immediately.
1.3 Declaration of conformity
For the SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN, the following standards and guidelines apply within the EU:
It is explicitly explained that the product complies with all of the following EU guidelines:
2006/42/EG MD
DIRECTIVE 2006/42/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 17 May 2006 on machinery, and
amending Directive 95/16/EC (recast). Norm EN 14619.
Under consideration of the following accompanying guidelines:

copyright by www.soflow.comm
4
2011/65/EU
ROHS
DIRECTIVE 2011/65/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 8 June 2011 on the restriction of the
use of certain hazardous substances in electrical and electronic equipment (recast). IEC 62321-3-1:2013.
2014/53/EU
RED
DIRECTIVE 2014/53/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 16 April 2014 on the harmonisation of
the laws of the Member States relating to the making available on the market of radio equipment and repealing Directive
1999/5/EC
2014/30/EU
EMC
DIRECTIVE 2014/30/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 February 2014 on the harmonisation
of the laws of the Member States relating to electromagnetic compatibility (recast). Regulation No 10 of the Economic
Commission for Europe of the United Nations (UN/ECE) —
Uniform provisions concerning the approval of vehicles with regard to electromagnetic
Compatibility. ECE R10, Rev. 5.
2014/35/EU
LVD
DIRECTIVE 2014/35/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 February 2014 on the harmonisation
of the laws of the Member States relating to the making available on the market of electrical equipment designed for use
within certain voltage limits (recast). EN 60335-1.
The following harmonized standards according to article 7 (2) were applied:
On the product, you will find one of the following labels:
2 Safety
EN ISO 12100:2010
Safety of machinery - General principles for design - Risk assessment and risk reduction (ISO 12100:2010)
DANGER!

copyright by www.soflow.comm
5
2.1 Warning
Whenever you drive the SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN you risk serious injury or death from collisions, falls or loss of control. To drive safely,
YOU MUST READ AND FOLLOW ALL INSTRUCTIONS AND WARNINGS IN THIS MANUAL.
This manual includes basic operational instructions for the SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN. It cannot cover all situations where injury or
death may occur.
The seller or the company SoFlow do not hold any accountability for damages, loss of belongings, injuries and legal disputes, which occurred due to disregard of any of
the information in this manual or due to disregard of any traffic laws by the user.
OPERATORS MUST USE GOOD JUDGMENT AND COMMON SENSE TO DETECT AND AVOID HAZARDS AND DANGERS that they may encounter when driving the SO4 2nd
GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN. The SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN operator must use the vehicle according to the local
traffic law and is not allowed to drive under the influence of alcohol, drugs or medication treatment.
By using the SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN, you accept the inherent risks of operating this product.
Please do not charge the battery when unattended and disconnect the battery from the power source when it is fully charged.
2.2 Risk of Injury
Whenever you drive the SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN, you risk injury from loss of control, collisions and falls. It is your responsibility to
learn how to safely drive the SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN in order to reduce the risks of driving.
This manual is designed to help you learn safe driving techniques.
The SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN must not be used unless the operator has read through and understood the entire manual.
We recommend that you keep this manual in a safe place and read it carefully again after a long period of non-use to ensure the safest possible handling of the SO4 2nd
GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN.
CAUTION!
WARNING!

copyright by www.soflow.comm
6
2.3 Attention!
There are risks to driving every vehicle. This one is no exception.
Start in a safe location without traffic and have somebody helping you with your first steps and start slowly. If you carefully follow all the instructions and warnings in
this manual, you should be able to teach yourself to drive. Avoid using the SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN if you are feeling tired, sleepy or
you have a medical condition that reduces your ability to drive.
Please ensure this manual is read and understood beforehand and do pay extra attention when driving.
1. All users of the SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN must follow all traffic laws and regulations. Check whether you can use the SO4 2nd
GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN on public property before you drive it there. Especially keep track of pedestrians, children, animals and other
road users when you drive this device. Point out your presence when approaching a pedestrian or cyclist if you are not seen or heard. Cross protected crossings
on foot.
2. Both tires must be in contact with the ground at all times. Avoid obstacles and slippery surfaces (such as snow, ice, oil, sand etc.), which could result in a loss
of balance or traction and cause a fall. The SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN is intended for indoors or use on smooth, flat surfaces.
To prevent loss of traction, you must always be careful when driving and you must identify and avoid slippery and wet surfaces, loose materials, slopes, tram
tracks, potholes and other obstacles (especially higher than 1 cm). The wheels must be able to grip the ground for you to stay upright.
3. Abrupt maneuvers and driving over slippery surfaces, bumps, and loose objects and materials, as well as performing jumps and stunts and risky behavior in
general, may cause it to lose traction and pose a risk to the operator and the device and must be avoided therefore. The driving speed must always be adjusted
to given conditions (e.g. light, weather, other traffic participants, etc.).
4. Make sure to wear flat shoes (no high heels) when using the SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN. Ask a person to help you if you are
not an experienced user.
5. The SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN should not be used by small children. It is at the discretion of the parent to determine whether
your child has the necessary motor skills or strength and judgment to use the SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN. In accordance with
legal regulations, SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN may not be used by children under 14 years of age. These legal requirements are
in accordance with German law. Check the relevant local and national laws of your country and observe the minimum age for riding an electric scooter, which
is regulated by law in each country.
6. You should not exceed the maximum weight according to the technical specifications including items you carry with you (e.g. backpack) for the use of SO4 2nd
GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN. A higher load could damage the SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN.
7. Never turn off the SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN while you are riding.
8. Do not modify the SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN. Modifications could interfere with operating and could result in serious injury
and/or damage. Modifications will void the warranty.

copyright by www.soflow.comm
7
9. The SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN is designed for the use of one person only at a time. It must never be used by more than one
person at a time. Do not carry heavy or spacious objects with you when driving.
10. You must wear a complete protection equipment (helmet, kneepads, back protector, etc.) when driving the SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO
2nd GEN.
11. Hold the handlebar tightly with both hands at any time when driving.
12. Always keep both your feet on the SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN while riding, unless you’re accelerating. Wait until you have
come to a complete standstill before you get off the SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN.
13. Check before every ride that the handlebars are correctly engaged and that the brake function is working. Never ride if the brakes do not work correctly but
contact your SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN dealer. You can operate the front disc brake by using the brake lever on the right side
of the handlebars. By pulling the left brake lever you operate the rear disc brake (see also 4.1). Caution, the brake can become hot when used. Please do not
touch it.
14. Do not use the SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN in temperatures below -5°C. This can have a negative effect on the battery and the
engine. There is also an increased risk of slipping at these temperatures due to ice formation.
15. Driving in rainy and snowy weather is not recommended. You should also avoid driving through puddles of water because the water could damage the engine
or the electricity. Note the extended braking distance on wet surfaces.
16. Always keep the device away from humidity, during usage as well as storage (see section 5 “Maintenance, repairs and warranty”).
17. Check the battery level of the device before each journey. Never use the SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN when the battery level is
low. If you need to turn off the SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN due to low battery power, do not use it for long periods of time like
a conventional scooter as this may damage the engine in the long run.
18. Never operate any SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd GEN while under the influence of drugs, alcohol, strong medication or other substances
that can influence your level of attention.
19. The folding mechanism has various holes through which you can pull an appropriate lock to lock your SO4 2nd GEN / SO4 3rd GEN/ SO4 PRO / SO4 PRO 2nd
GEN.
20. Remove all sharp edges resulting from use.
21. Plastic packaging should be kept away from children to prevent suffocation by external airway closure.

copyright by www.soflow.comm
8
2.4 DO NOT!
Always obey all traffic rules!
Never drive faster than 20 km/h, also when driving downhill!
Avoid puddles on the road!
Jumping or descending from higher levels are strictly prohibited!
Never ride into obstacles.