Soflow So4 pro User manual

SoFlow SO4 2nd Gen / SO4 PRO / SO4 PRO 2nd Gen

Genuine operating instruction / Originalbetriebsanleitung / Mode d'emploi original / Traduzione delle istruzioni per l'uso originali / Original brugsanvisning

/ Originalbruksanvisning / Original bruksanvisning / Alkuperäisen käyttöohjeen käännös

Instruction for models / Anleitung für Modelle / Instructions pour le modèle / Istruzioni per il modello / Original brugsanvisning / Bruksanvisning för modell

/ Bruksanvisning for modell / Käyttöohje mallille

SO4 2nd Gen / SO4 PRO / SO4 PRO 2nd Gen

Version 1.1.3, 11.08.2021

[email protected]

www.soflow.com

EN: User Manual ............................................................................................................................................................................................................................................................................................... 3

DE: Bedienungsanleitung ................................................................................................................................................................................................................................................................................ 21

FR: Manuel d‘utilisation .................................................................................................................................................................................................................................................................................. 41

IT: Manuale utente .......................................................................................................................................................................................................................................................................................... 59

DK : Brugsanvisning ......................................................................................................................................................................................................................................................................................... 77

SV : Bruksanvisning ......................................................................................................................................................................................................................................................................................... 92

NO : Bruksanvisning ...................................................................................................................................................................................................................................................................................... 107

FI : Käyttöopas ............................................................................................................................................................................................................................................................................................... 123

EN: Detailed warranty conditions ................................................................................................................................................................................................................................................................. 138

DE: Ausführliche Garantiebedingungen ........................................................................................................................................................................................................................................................ 139

EN: User Manual

1.1 Intended use ......................................................................................................................................................................................................................................................................................................................................... 4

1.2 Scope of supply ..................................................................................................................................................................................................................................................................................................................................... 4

1.3 Declaration of conformity ..................................................................................................................................................................................................................................................................................................................... 4

2. Safety ............................................................................................................................................................................................................................................................................................................................................................. 5

2.1 Warning ................................................................................................................................................................................................................................................................................................................................................. 5

2.2 Risk of Injury .......................................................................................................................................................................................................................................................................................................................................... 6

2.3 Attention! .............................................................................................................................................................................................................................................................................................................................................. 6

2.4 DO NOT! ................................................................................................................................................................................................................................................................................................................................................ 8

3. Getting started ............................................................................................................................................................................................................................................................................................................................................. 10

3.1 Diagram SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN ..................................................................................................................................................................................................................................................................... 10

3.2 Montage .............................................................................................................................................................................................................................................................................................................................................. 11

3.3 Mobile phone holder ........................................................................................................................................................................................................................................................................................................................... 12

3.4 Battery and charger ............................................................................................................................................................................................................................................................................................................................. 12

3.5 SO4 PRO 2nd Gen – Changeable battery ............................................................................................................................................................................................................................................................................................. 13

3.6 Maintenance ....................................................................................................................................................................................................................................................................................................................................... 15

3.7 IPX6 ..................................................................................................................................................................................................................................................................................................................................................... 15

4. Driving instructions ...................................................................................................................................................................................................................................................................................................................................... 16

4.1 Operation ............................................................................................................................................................................................................................................................................................................................................ 16

4.2 Display ................................................................................................................................................................................................................................................................................................................................................. 17

4.3 Turn signal operation .......................................................................................................................................................................................................................................................................................................................... 17

4.4 Errors ................................................................................................................................................................................................................................................................................................................................................... 17

4.5 App instructions .................................................................................................................................................................................................................................................................................................................................. 18

5. Maintenance, repairs and warranty ............................................................................................................................................................................................................................................................................................................. 19

5.1 Storage ................................................................................................................................................................................................................................................................................................................................................ 19

5.2 Cleaning ............................................................................................................................................................................................................................................................................................................................................... 19

5.3 Repairs ................................................................................................................................................................................................................................................................................................................................................. 19

5.4 Warranty information ......................................................................................................................................................................................................................................................................................................................... 19

5.5 Disposal ............................................................................................................................................................................................................................................................................................................................................... 20

5.6 Technical data ..................................................................................................................................................................................................................................................................................................................................... 20

1. Introduction

1.1 Intended use

Congratulations on your purchase of the new e-scooter SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN. Invented to transcend transportation and focus on practical movement, this stylish

and compact transporter celebrates personal and intuitive mobility. The SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN is fun to use and easy to drive. It is both, portable and stylish.

Experience cutting edge technology as you glide effortlessly along on your way to your destination.

This manual will help you set up and use the SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN. It is important that you adhere to all safety warnings and cautions that appear throughout this

manual and that you use good judgment when driving.

1.2 Scope of supply

The Package Contains:

• 1 new SO4 2nd Gen / SO4 PRO / SO4 PRO 2nd Gen

• 4 screws

• 1 charger

• 1 instruction manual

• 1 x 3 mm Allen wrench

• Mobile phone holder

• Data confirmation for the German road approval

If one of these things should be missing, contact your official dealer immediately.

1.3 Declaration of conformity

For the SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN, the following standards and guidelines apply within the EU:

It is explicitly explained, that the product complies with all of the following EU guidelines:

2006/42/EG

DIRECTIVE 2006/42/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 17 May 2006 on machinery, and amending Directive 95/16/EC (recast).

Norm EN 14619.

Under consideration of the following accompanying guidelines:

2011/65/EU

ROHS

DIRECTIVE 2011/65/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 8 June 2011 on the restriction of the use of certain hazardous

substances in electrical and electronic equipment (recast). IEC 62321-3-1:2013.

2014/53/EU

RED

DIRECTIVE 2014/53/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 16 April 2014 on the

harmonisation of the laws of the Member States relating to the making available on the market of radio equipment and

repealing Directive 1999/5/EC

2014/30/EU

EMC

DIRECTIVE 2014/30/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 February 2014 on the harmonisation of the laws of the Member

States relating to electromagnetic compatibility (recast). Regulation No 10 of the Economic Commission for Europe of the United Nations (UN/ECE) —

Uniform provisions concerning the approval of vehicles with regard to electromagnetic

Compatibility. ECE R10, Rev. 5.

2014/35/EU

LVD

DIRECTIVE 2014/35/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 February 2014 on the harmonisation of the laws of the Member

States relating to the making available on the market of electrical equipment designed for use within certain voltage limits (recast). EN 60335-1.

The following harmonized standards according to article 7 (2) were applied:

On the product, you will find the following label:

2. Safety

2.1 Warning

Whenever you drive the SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN you risk serious injury or death from collisions, falls or loss of control. To drive safely, YOU MUST READ AND FOLLOW

ALL INSTRUCTIONS AND WARNINGS IN THIS MANUAL.

This manual includes basic operational instructions for the SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN. It cannot cover all situations where injury or death may occur.

The seller or the company SoFlow do not hold any accountability for damages, loss of belongings, injuries and legal disputes, which occurred due to disregard of any of the information in

this manual or due to disregard of any traffic laws by the user.

OPERATORS MUST USE GOOD JUDGMENT AND COMMON SENSE TO DETECT AND AVOID HAZARDS AND DANGERS that they may encounter when driving the SO4 2ND GEN / SO4 PRO /

SO4 PRO 2ND GEN. The SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN operator must use the vehicle according to the local traffic law and is not allowed to drive under the influence of

alcohol, drugs or medication treatment.

By using the SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN, you accept the inherent risks of operating this product.

Please do not charge the battery when unattended and disconnect the battery from the power source when it is fully charged.

EN ISO 12100:2010

Safety of machinery - General principles for design - Risk assessment and risk reduction (ISO 12100:2010)

DANGER!

2.2 Risk of Injury

Whenever you drive the SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN, you risk injury from loss of control, collisions and falls. It is your responsibility to learn how to safely drive the SO4

2ND GEN / SO4 PRO / SO4 PRO 2ND GEN in order to reduce the risks of driving.

This manual is designed to help you learn safe driving techniques.

The SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN must not be used unless the operator has read through and understood the entire manual.

We recommend that you keep this manual in a safe place and read it carefully again after a long period of non-use to ensure the safest possible handling of the SO4 2ND GEN / SO4 PRO

/ SO4 PRO 2ND GEN.

2.3 Attention!

There are risks to driving every vehicle. This one is no exception.

Start in a safe location without traffic and have somebody helping you with your first steps and start slowly. If you carefully follow all the instructions and warnings in this manual, you

should be able to teach yourself to drive. Avoid using the SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN if you are feeling tired, sleepy or you have a medical condition that reduces your

ability to drive.

Please ensure this manual is read and understood beforehand, and do pay extra attention when driving.

1. All users of the SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN must follow all traffic laws and regulations. Check whether you can use the SO4 2ND GEN / SO4 PRO / SO4 PRO

2ND GEN on public property before you drive it there. Especially keep track of pedestrians, children, animals and other road users when you drive this device. Point out your

presence when approaching a pedestrian or cyclist if you are not seen or heard. Cross protected crossings on foot.

2. Both tires must be in contact with the ground at all times. Avoid obstacles and slippery surfaces (such as snow, ice, oil, sand etc.), which could result in a loss of balance or

traction and cause a fall. The SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN is intended for indoors or use on smooth, flat surfaces. To prevent loss of traction, you must always

be careful when driving and you must identify and avoid slippery and wet surfaces, loose materials, slopes, tram tracks, potholes and other obstacles (especially higher than 1

cm). The wheels must be able to grip the ground for you to stay upright.

3. Abrupt maneuvers and driving over slippery surfaces, bumps, and loose objects and materials, as well as performing jumps and stunts and risky behavior in general, may cause

it to lose traction and pose a risk to the operator and the device and must be avoided therefore. The driving speed must always be adjusted to given conditions (e.g. light,

weather, other traffic participants, etc.).

4. Make sure to wear flat shoes (no high heels) when using the SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN. Ask a person to help you if you are not an experienced user.

CAUTION!

WARNING!

5. The SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN should not be used by small children. It is at the discretion of the parent to determine whether your child has the necessary

motor skills or strength and judgment to use the SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN. In accordance with legal regulations, SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND

GEN may not be used by children under 14 years of age. These legal requirements are in accordance with German law. Check the relevant local and national laws of your

country and observe the minimum age for riding an electric scooter, which is regulated by law in each country.

6. You should not exceed the maximum weight according to the technical specifications including items you carry with you (e.g. backpack) for the use of SO4 2ND GEN / SO4 PRO

/ SO4 PRO 2ND GEN. A higher load could damage the SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN.

7. Never turn off the SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN while you are riding.

8. Do not modify the SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN. Modifications could interfere with operating and could result in serious injury and/or damage. Modifications

will void the warranty.

9. The SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN is designed for the use of one person only at a time. It must never be used by more than one person at a time. Do not carry

heavy or spacious objects with you when driving.

10. You must wear a complete protection equipment (helmet, kneepads, back protector, etc.) when driving the SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN.

11. Hold the handle-bar tightly with both hands at any time when driving.

12. Always keep both your feet on the SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN while riding, unless you’re accelerating. Wait until you have come to a complete standstill

before you get off the SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN.

13. .Check before every ride that the handlebars are correctly engaged and that the brake function is working. Never ride if the brakes do not work correctly, but contact your SO4

2ND GEN / SO4 PRO / SO4 PRO 2ND GEN dealer. You can operate the front disc brake by using the brake lever on the right side of the handlebars. By pulling the left brake lever

you operate the rear disc brake (see also 4.1). Caution, the brake can become hot when used. Please do not touch it.

14. Do not use the SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN in temperatures below -5°C. This can have a negative effect on the battery and the engine. There is also an

increased risk of slipping at these temperatures due to ice formation.

15. Driving in rainy and snowy weather is not recommended. You should also avoid driving through puddles of water because the water could damage the engine or the electricity.

Note the extended braking distance on wet surfaces.

16. Always keep the device away from humidity, during usage as well as storage (see section 5 “Maintenance, repairs and warranty”).

17. Check the battery level of the device before each journey. Never use the SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN when the battery level is low. If you need to turn off the

SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN due to low battery power, do not use it for long periods of time like a conventional scooter as this may damage the engine in the

long run.

18. Never operate any SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN while under the influence of drugs, alcohol, strong medication or other substances that can influence your

level of attention.

19. The folding mechanism has various holes through which you can pull an appropriate lock to lock your SO4 2ND GEN / SO4 PRO / SO4 PRO 2ND GEN.