SoFlow SO1 User manual

SoFlow SO1
Genuine operating instruction / Originalbetriebsanleitung / Mode d'emploi original / Traduzione delle istruzioni per l'uso originali / Original brugsanvisning /
Originalbruksanvisning / Original bruksanvisning / Alkuperäisen käyttöohjeen käännös
Instruction for models / Anleitung für Modelle / Instructions pour le modèle / Istruzioni per il modello / Original brugsanvisning / Bruksanvisning för modell /
Bruksanvisning for modell / Käyttöohje mallille
SO1
Version 1.0.1, 13.05.2020

copyright by www.soflow.com 1
SoFlow AG
Degersheimerstrasse 40
9230 Flawil
Switzerland
CH: 0041 71 393 34 34
DE: 0049 4102 9982 982
AT: 0043 2236 3075 585
[e-mail]
www.soflow.com

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EN : User Manual .........................................................................................................................................................................................................................................................................................................3
DE: Bedienungsanleitung ...........................................................................................................................................................................................................................................................................................18
FR: Manuel d‘utilisation .............................................................................................................................................................................................................................................................................................34
IT: Manuale utente.....................................................................................................................................................................................................................................................................................................49
DK : Brugsanvisning....................................................................................................................................................................................................................................................................................................64
SV : Bruksanvisning ....................................................................................................................................................................................................................................................................................................79
NO : Bruksanvisning ...................................................................................................................................................................................................................................................................................................94
FI : Käyttöopas..........................................................................................................................................................................................................................................................................................................109
EN: Detailed warranty conditions.............................................................................................................................................................................................................................................................................124
DE: Ausführliche Garantiebedingungen ...................................................................................................................................................................................................................................................................125

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EN : User Manual
1. Introduction .............................................................................................................................................................................................................................................................................................................4
1.1 Intended use.....................................................................................................................................................................................................................................................................................................4
1.2 Scope of supply.................................................................................................................................................................................................................................................................................................4
1.3 Declaration of conformity.................................................................................................................................................................................................................................................................................4
2. Safety .......................................................................................................................................................................................................................................................................................................................5
2.1 Warning............................................................................................................................................................................................................................................................................................................5
2.2 Risk of Injury.....................................................................................................................................................................................................................................................................................................6
2.3 Attention!.........................................................................................................................................................................................................................................................................................................6
2.4 DO NOT! ...........................................................................................................................................................................................................................................................................................................8
3. Getting started.........................................................................................................................................................................................................................................................................................................9
3.1 Diagram SO1.....................................................................................................................................................................................................................................................................................................9
3.2 Montage.........................................................................................................................................................................................................................................................................................................10
3.3 Mobile phone holder......................................................................................................................................................................................................................................................................................11
3.4 Battery and charger........................................................................................................................................................................................................................................................................................11
3.5 Maintenance ..................................................................................................................................................................................................................................................................................................12
3.6 IPX4 ................................................................................................................................................................................................................................................................................................................12
4. Driving instructions ................................................................................................................................................................................................................................................................................................13
4.1 Operation .......................................................................................................................................................................................................................................................................................................13
4.2 Display............................................................................................................................................................................................................................................................................................................13
4.3 Error codes .....................................................................................................................................................................................................................................................................................................13
4.4 App instructions..............................................................................................................................................................................................................................................................................................14
5. Maintenance, repairs and warranty .......................................................................................................................................................................................................................................................................16
5.1 Strorage..........................................................................................................................................................................................................................................................................................................16
5.2 Cleaning..........................................................................................................................................................................................................................................................................................................16
5.3 Repairs............................................................................................................................................................................................................................................................................................................16
5.4 Warranty information.....................................................................................................................................................................................................................................................................................16
5.5 Disposal ..........................................................................................................................................................................................................................................................................................................17
5.6 Technical data.................................................................................................................................................................................................................................................................................................17

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1. Introduction
1.1 Intended use
Congratulations on your purchase of the new e-scooter SO1. Invented to transcend transportation and focus on practical movement, this stylish and compact transporter celebrates personal and
intuitive mobility. The SO1 is fun to use and easy to drive. It is both, portable and stylish. Experience cutting edge technology as you glide effortlessly along on your way to your destination.
This manual will help you set up and use the SO1. It is important that you adhere to all safety warnings and cautions that appear throughout this manual and that you use good judgment when
driving.
1.2 Scope of supply
The Package Contains:
1x new SO1
1x console and handle bars
1x charger
1x instruction manual
1x Allen wrench
Screws
Mobile phone holder
Rear light holder
If one of these things should be missing, contact your official dealer immediately.
1.3 Declaration of conformity
For the SO1, the following standards and guidelines apply within the EU:
It is explicitly explained, that the product complies with all of the following EU guidelines:
2006/42/EG
MD
DIRECTIVE 2006/42/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 17 May 2006 on machinery, and amending Directive
95/16/EC (recast). Norm EN 14619.
Under consideration of the following accompanying guidelines:
2011/65/EU
ROHS
DIRECTIVE 2011/65/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 8 June 2011 on the restriction of the use of certain
hazardous substances in electrical and electronic equipment (recast). IEC 62321-3-1:2013.
2014/53/EU
RED
DIRECTIVE 2014/53/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 16 April 2014 on the harmonisation of the laws of the
Member States relating to the making available on the market of radio equipment and repealing Directive 1999/5/EC
2014/30/EU
EMC
DIRECTIVE 2014/30/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 February 2014 on the harmonisation of the laws of the
Member States relating to electromagnetic compatibility (recast). Regulation No 10 of the Economic Commission for Europe of the United Nations
(UN/ECE) —
Uniform provisions concerning the approval of vehicles with regard to electromagnetic
Compatibility. ECE R10, Rev. 5.

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2014/35/EU
LVD
DIRECTIVE 2014/35/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 February 2014 on the harmonisation of the laws of the
Member States relating to the making available on the market of electrical equipment designed for use within certain voltage limits (recast). EN
60335-1.
The following harmonized standards according to article 7 (2) were applied:
On the product, you will find the following label:
2. Safety
2.1 Warning
Whenever you drive the SO1 you risk serious injury or death from collisions, falls or loss of control. To drive safely, YOU MUST READ AND FOLLOW ALL INSTRUCTIONS AND WARNINGS IN THIS
MANUAL.
This manual includes basic operational instructions for the SO1. It cannot cover all situations where injury or death may occur.
The seller or the company So-Flow do not hold any accountability for damages, loss of belongings, injuries and legal disputes, which occurred due to disregard of any of the information in this
manual or due to disregard of any traffic laws by the user.
OPERATORS MUST USE GOOD JUDGMENT AND COMMON SENSE TO DETECT AND AVOID HAZARDS AND DANGERS that they may encounter when driving the SO1. The SO1 operator must use the
vehicle according to the local traffic law and is not allowed to drive under the influence of alcohol, drugs or medication treatment.
By using the SO1, you accept the inherent risks of operating this product.
Please do not charge the battery when unattended and disconnect the battery from the power source when it is fully charged.
EN ISO 12100:2010
Safety of machinery - General principles for design - Risk assessment and risk reduction (ISO 12100:2010)
DANGER!

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2.2 Risk of Injury
Whenever you drive the SO1, you risk injury from loss of control, collisions and falls. It is your responsibility to learn how to safely drive the SO1 in order to reduce the risks of driving.
This manual is designed to help you learn safe driving techniques.
The SO1 must not be used unless the operator has read through and understood the entire manual.
We recommend that you keep this manual in a safe place and read it carefully again after a long period of non-use to ensure the safest possible handling of the SO1.
2.3 Attention!
There are risks to driving every vehicle. This one is no exception.
Start in a safe location without traffic and have somebody helping you with your first steps and start slowly. If you carefully follow all the instructions and warnings in this manual, you should be
able to teach yourself to drive. Avoid using the SO1 if you are feeling tired, sleepy or you have a medical condition that reduces your ability to drive.
Please ensure this manual is read and understood beforehand, and do pay extra attention when driving.
1. All users of the SO1 must follow all traffic laws and regulations. Check whether you can use the SO1 on public property before you drive it there. Especially keep track of pedestrians,
children, animals and other road users when you drive this device. Point out your presence when approaching a pedestrian or cyclist if you are not seen or heard. Cross protected
crossings on foot.
2. Both tires must be in contact with the ground at all times. Avoid obstacles and slippery surfaces (such as snow, ice, oil, sand etc.), which could result in a loss of balance or traction and
cause a fall. The SO1 is intended for indoors or use on smooth, flat surfaces. To prevent loss of traction, you must always be careful when driving and you must identify and avoid
slippery and wet surfaces, loose materials, slopes, tram tracks, potholes and other obstacles (especially higher than 1 cm). The wheels must be able to grip the ground for you to stay
upright.
3. Abrupt maneuvers and driving over slippery surfaces, bumps, and loose objects and materials, as well as performing jumps and stunts and risky behavior in general, may cause it to lose
traction and pose a risk to the operator and the device and must be avoided therefore. The driving speed must always be adjusted to given conditions (e.g. light, weather, other traffic
participants, etc.).
4. Make sure to wear flat shoes (no high heels) when using the SO1. Ask a person to help you if you are not an experienced user.
5. The SO1 should not be used by small children. It is at the discretion of the parent to determine whether your child has the necessary motor skills or strength and judgment to use the
SO1. In accordance with legal regulations, SO1 may not be used by children under 14 years of age. These legal requirements are in accordance with German law. Check the relevant
local and national laws of your country and observe the minimum age for riding an electric scooter, which is regulated by law in each country.
CAUTION!
WARNING!

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6. You should not exceed the maximum weight according to the technical specifications including items you carry with you (e.g. backpack) for the use of SO1. A higher load could damage
the SO1.
7. Never turn off the SO1 while you are riding.
8. Do not modify the SO1. Modifications could interfere with operating and could result in serious injury and/or damage. Modifications will void the warranty.
9. The SO1 is designed for the use of one person only at a time. It must never be used by more than one person at a time. Do not carry heavy or spacious objects with you when driving.
10. You must wear a complete protection equipment (helmet, kneepads, back protector, etc.) when driving the SO1.
11. Hold the handle-bar tightly with both hands at any time when driving.
12. Always keep both your feet on the SO1 while riding, unless you’re accelerating. Wait until you have come to a complete standstill before you get off the SO1.
13. Before every ride, check that the handlebars are correctly engaged and the brake function. Never ride if the brakes do not work correctly. In this case contact your SO1 dealer
immediately. You can apply the rear brake by stepping on the rear fender. Make sure that you are standing in the middle of the mudguard so that the brake pad acts evenly on the rear
wheel. The left brake lever on the handle bar operates the electronic front brake (look at 4.1).Be careful, the brake can get hot when used. Never touch hot brakes.
14. Do not use the SO1 in temperatures below -5°C. This can have a negative effect on the battery and the engine. There is also an increased risk of slipping at these temperatures due to
ice formation.
15. Driving in rainy and snowy weather is not recommended. You should also avoid driving through puddles of water because the water could damage the engine or the electricity. Note
the extended braking distance on wet surfaces.
16. Always keep the device away from humidity, during usage as well as storage (see section 5 “Maintenance, repairs and warranty”).
17. Check the battery level of the device before each journey. Never use the SO1 when the battery level is low. If you need to turn off the SO1 due to low battery power, do not use it for
long periods of time like a conventional scooter as this may damage the engine in the long run.
18. Never operate any SO1 while under the influence of drugs, alcohol, strong medication or other substances that can influence your level of attention.
19. The folding mechanism has various holes through which you can pull an appropriate lock to lock your SO1.
20. Remove all sharp edges resulting from use.
21. Plastic packaging should be kept away from children to prevent suffocation by external airway closure.
DANGER!

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2.4 DO NOT!
Always obey all traffic rules!
Never drive faster than 20 km/h, also when driving downhill!
Avoid puddles on the road!
Jumping or descending from higher levels are strictly prohibited!
Never ride into obstacles.
Never charge the scooter unattended!

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3. Getting started
3.1 Diagram SO1
1. throttle lever
2. brake lever
3. lamp in front
4. bell
5. handlebars
6. front bar
7. running board
8. motor with electric brake
9. foot brake
10. rear lamp
11. insurance plate (only for eKFV version)