Trust ISDN User manual

Trust ISDN USB Modem & Phone System
GB
TRUST ISDN USB MODEM &
PHONE SYSTEM
Instruction Manual
Version 1.0

Trust ISDN USB Modem & Phone System
01 UK 12220_12221 ISDNUSB CD.DOC
Thank you
Thank you very much for purchasing this product from the Trust range. We wish you hours of fun
with it. Please read this manual carefully before using the product.
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Copyright statement
No part of this instruction manual may be reproduced or transmitted, in any form or by any means,
electronic or mechanical, including photocopying, recording, or information storage and retrieval
systems, for any purpose other than the purchaser's own personal use, without prior written
permission from the manufacturer.
Disclaimer statement
The manufacturer specifically disclaims all warranties, either express or implied, including, but not
limited to, implied warranties for the marketability and suitability for a particular purpose, with
respect to the software, the accompanying product manual(s) and written material, and all other
accompanying hardware. The manufacturer reserves the right to revise or make improvements to
its product at any time and without obligation to notify any person of such revisions or
improvements.
In no event shall the manufacturer be liable for any consequential or incidental damages, including
any loss of business profits or any other commercial damages, arising out of the use of its
products.
All company or product names are trademarks or registered trademarks of their respective
owners.

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Contents
1. Introduction ..................................................................................................................................... 3
1.1 Conventions used in the manual ........................................................................................... 3
1.2 Contents of the box ................................................................................................................. 3
1.3 Minimum system requirements .............................................................................................. 3
2. Safety ............................................................................................................................................... 4
2.1 General information................................................................................................................. 4
2.2 ISDN........................................................................................................................................... 4
3. Installing the Trust ISDN USB Modem & Phone System ............................................................ 5
3.1 Connecting ............................................................................................................................... 5
3.2 Installation in Windows 98...................................................................................................... 5
3.3 Installation in Windows ME .................................................................................................... 6
3.4 Installation in Windows 2000.................................................................................................. 7
4. Installing the applications............................................................................................................ 10
4.1 Trust ISDN Utility ................................................................................................................... 10
4.2 Trust ISDN Phone .................................................................................................................. 11
4.3 RVS-COM application software (optional)........................................................................... 11
5. Instructions for use ...................................................................................................................... 12
5.1 Indicators................................................................................................................................ 12
5.2 Internet.................................................................................................................................... 13
5.3 Diagnostic program ............................................................................................................... 13
5.4 Configuration program.......................................................................................................... 14
5.4.1 Incoming Properties / MSN ............................................................................................ 14
5.4.2 Outgoing Properties ....................................................................................................... 14
5.4.3 Caller ID............................................................................................................................ 15
5.4.4 Call Filter.......................................................................................................................... 15
5.4.5 Authority .......................................................................................................................... 16
5.4.6 Speed Dialling ................................................................................................................. 16
5.4.7 Ring Pattern..................................................................................................................... 17
5.4.8 System.............................................................................................................................. 17
5.5 ISDN Phone program............................................................................................................. 18
5.5.1 Dialler ............................................................................................................................... 18
5.5.2 Phone Book ..................................................................................................................... 19
5.5.3 Call Log ............................................................................................................................ 20
5.5.4 Dialling Options............................................................................................................... 21
5.5.5 Other Options .................................................................................................................. 21
5.6 Programming via analogue telephones............................................................................... 23

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5.7 Using the telephone functions ............................................................................................. 26
6. Uninstalling the modem ............................................................................................................... 27
7. Troubleshooting ........................................................................................................................... 28
8. Maintenance .................................................................................................................................. 29
9. Specifications................................................................................................................................ 29
10. Trust Customer Care Centers...................................................................................................... 30

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1. Introduction
This instruction manual is intended for users of the Trust ISDN USB Modem & Phone System. Basic
knowledge of computers is necessary to be able to install this product. Please consult one of the Trust
Customer Care Centers if you have any problems. The last page of this electronic instruction manual, as well
as the back of the printed quick installation manual, contains more information about these Customer Care
Centers.
1.1 Conventions used in the manual
The following conventions have been used in the manual to indicate instructions:
<key> Here you should press a key. The name of the key is given between brackets.
‘System’ This is a specific term used in a program. These are terms used by, for example, Microsoft
Windows 98.
[DIR] Type the text shown between brackets [….].
(term) The text between the parentheses (….) is the English term, e.g. (File) used in the figure
referred to.
Extra information will be shown as follows:
NOTE: The ISDN USB Modem & Phone System only works in Windows 98, Windows ME and Windows
2000.
The examples assume that the letter "D" has been assigned to your CD-ROM drive. If your system uses a
different letter for your CD-ROM drive, for example "E", you should replace "D" by "E".
1.2 Contents of the box
Check the contents of the box. It should contain the following:
•Trust ISDN Modem & Phone System
•USB cable
•ISDN RJ-45 cable
•Power adapter
•Multilanguage quick installation manual
•CD-ROM containing the drivers, applications and instruction manuals
•CD-ROM containing RVS-COM (optional)
•Speaker telephone set (optional)
If anything is missing or damaged, please contact one of the Trust Customer Care Centers. You can find
more information at the back of this instruction manual.
1.3 Minimum system requirements
•Pentium 166 MMX processor
•32MB RAM
•Free USB port
•2MB free HDD space (for the driver) 60MB free HDD space (for the applications)
•4-speed CD-ROM drive
•Windows 98, Windows ME or Windows 2000
•ISDN telephone line

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2. Safety
Carefully read the following instructions before use:
2.1 General information
1. Only use this device in a dry environment.
2. Do not try to repair this device yourself.
3. Under the following circumstances, remove the plug from the power socket and have the device repaired
by qualified personnel:
a) The wire or the plug is damaged or has become worn.
b) Fluid has entered the device.
c) The device has been dropped and/or the casing has been damaged.
4. Position the device so that the cables cannot be damaged.
2.2 ISDN
1. The ISDN modem is designed to be connected to a digital ISDN network. Therefore, do not connect it to
a normal analogue telephone system. This may cause damage and is dangerous.
2. During a thunderstorm, it is recommended to remove the ISDN telephone cable from the ISDN socket to
prevent damage resulting from a lightning strike.

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3. Installing the Trust ISDN USB Modem & Phone System
3.1 Connecting
Figure 1: Connections for the Trust ISDN USB Modem & Phone System
1. Insert the plug from the power adapter into connection (A) at the rear of the modem (see figure 1).
2. Insert the power adapter into the wall socket. All the LED's on the modem will be lit and will then go out
one by one, except for the PWR LED, which remains lit.
3. Insert the ISDN telephone cable into connection (C) at the rear of the modem.
4. Insert the other end of the ISDN telephone cable into the ISDN telephone socket.
5. Connect your analogue telephone and/or fax machine to the connections (D and E) on the modem.
6. Insert the USB cable provided into connection (B) at the rear of the modem.
7. Insert the other end of the USB cable into a free USB port on your computer.
NOTE: The power adapter does not have to be connected if you do not use the analogue telephone
outputs (D and E) and only use the ISDN line (C) for the Internet.
NOTE: If you connect the modem to a USB HUB, then this HUB must have its own power supply.
See the following chapters for instructions on how to install the ISDN Modem & Phone System in Windows
98, Windows ME and Windows 2000.
3.2 Installation in Windows 98
1. Start Windows.
2. Windows will detect new hardware (see figure 2).
Figure 2: New hardware detected
3. Insert the CD-ROM containing the drivers into your CD-ROM drive. Click on 'Next'.

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4. Select the option for Windows to search for the best driver and click on 'Next' (see figure 3).
Figure 3: Search for the best driver
5. Select the option to search a specific location and give the location as [D:\Win98] (see figure 4).
Figure 4: Specifying a location for the driver
6. Click on 'Next'. The driver for the ISDN Modem & Phone System will be found at the location given.
7. Click on 'Next' again. The driver will now be installed.
8. Click on ‘Finish’ to complete the installation.
9. Restart your computer.
You have now completed the installation of the driver. Continue to chapter 4 for instructions on how to install
the necessary applications.
3.3 Installation in Windows ME
1. Start Windows ME.
2. Windows will detect new hardware (see figure 5).

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Figure 5: New hardware detected
3. Insert the CD-ROM containing the drivers into your CD-ROM drive.
4. Select the option to search a specific location and click on 'Next'.
5. Select the option to specify a location and give the location as [D:\WinMe] (see figure 6).
Figure 6: Specifying a location for the driver
6. Click on 'Next'. The driver for the ISDN Modem & Phone System will be found at the location given.
7. Click on 'Next' again. The driver will now be installed.
8. Click on ‘Finish’ to complete the installation.
9. Restart your computer.
You have now completed the installation of the driver. Continue to chapter 4 for instructions on how to install
the necessary applications.
3.4 Installation in Windows 2000
1. Start Windows 2000.
2. Windows will detect new hardware (see figure 7).

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Figure 7: New hardware detected
3. Insert the CD-ROM containing the drivers into your CD-ROM drive. Click on 'Next'.
4. Select the option for Windows to search for a suitable driver and click on 'Next' (see figure 8).
Figure 8: Searching for a suitable driver
5. Select the option to search a specific location and click on 'Next' (see figure 9).
Figure 9: Specifying a location