Xtreme 1000VA Guide
NXRTi Online UPS
1000VA, 2000VA, 3000VA Models
User & Installaon Manual
www.xpcc.com | © 2015 Xtreme Power Conversion Corporaon. All rights reserved. (Rev 6/23/15)
Xtreme Power Conversion Corporaon
NXRTi User’s Manual
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Uninterrupble Power Supply
Table of Contents
Introducon.................................................................................................6
Product Descripon..................................................................................... 6
Double Conversion Online Technology............................................................................................6
Funcons and Characteriscs..........................................................................................................7
System Conguraon...................................................................................7
LED Descripon...............................................................................................................................9
LCD Descripons........................................................................................................................... 10
RS-232 Standard Interface.............................................................................................................12
SNMP Communicaons Opon.....................................................................................................12
Determining the Power Requirements of Your Equipment..........................12
Hardware Installaon Guide.......................................................................13
Safety Informaon.........................................................................................................................13
Storage and Transportaon...........................................................................................................13
Environment..................................................................................................................................13
Installaon.....................................................................................................................................14
19” Cabinet Ear Installaon...........................................................................................................16
Inial Connecon and Startup....................................................................18
User’s Operaons...................................................................................... 20
Turning O the UPS When Connected to an AC Source................................................................20
Starng the UPS From a DC Source (Cold Start)............................................................................20
Turning O the UPS When in Ulity Mode....................................................................................20
Turning O the UPS When in Baery Mode..................................................................................20
Self Test & Mute Test Operaon....................................................................................................20
Parameter Seng..........................................................................................................................21
ECO Mode Seng..........................................................................................................................21
Bypass Output Seng...................................................................................................................22
Parameter Inquiring...................................................................................................................... 23
Run Mode..................................................................................................................................... 25
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NXRTi User’s Manual
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Maintenance..............................................................................................27
Baeries.....................................................................................................27
Replacing the Baery.....................................................................................................................27
Troubleshoong.........................................................................................27
LED Indicaon and Warning Table.................................................................................................28
Specicaons.............................................................................................30
Shipping List.............................................................................................. 30
Obtaining Service.......................................................................................31
Xtreme Power Conversion Limited Warranty..............................................32
Appendix A: Extended Baery Pack User Guide.........................................33
Esmated Run Time for UPS with Extended Baery Packs............................................................33
LED Descripon.............................................................................................................................35
Extended Baery Pack Operaon..................................................................................................35
Extended Baery Pack Installaon................................................................................................36
Extended Baery Pack Q & A........................................................................................................37
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NXRTi User’s Manual
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Uninterrupble Power Supply
Thank you for selecng this uninterrupble power supply (UPS). It provides you with protecon for connected
equipment. Please read this manual before installing the NXRTi-Series UPS models NXRTi-1000, NXRTi-2000 and
NXRTi-3000 as it provides important informaon that should be followed during installaon and maintenance of
the UPS and baeries, allowing you to correctly set up your system for the maximum safety and performance. In-
cluded is informaon on customer support and service, if it is required. If you experience a problem with the UPS,
please refer to the Troubleshoong secon in this manual to correct the problem. If the problem is not corrected,
please collect informaon so that the Technical Support personnel can more eecvely assist you.
WARNING: Any changes or modicaons not expressly approved by the manufacturer of this device could void the
user’s authority to operate the equipment.
IMPORTANT SAFETY INSTRUCTIONS: (SAVE THESE INSTRUCTIONS)
CAUTION! (UPS having Internal Baeries): Risk of electrical shock – Hazardous live parts inside this unit are ener-
gized from the baery supply even when the input AC power is disconnected.
CAUTION! (No User serviceable Parts): Risk of electrical shock, do not remove cover. No user serviceable parts
inside. Refer servicing to qualied service personnel.
CAUTION! (Non-isolated Baery supply): Risk of electric shock, baery circuit is not isolated from AC input, haz-
ardous voltage may exist between baery terminals and ground. Test before touching.
WARNING! (Fuses): To reduce the risk of re, replace only with the same type and size of fuse.
WARNING! Unit intended for installaon in a controlled environment.
CAUTION! Do not dispose of baeries in a re, the baery may explode.
CAUTION! Do not open or mulate the baery, released electrolyte is harmful to the skin and eyes.
CAUTION! A baery can present a risk of electric shock and high short circuit current. The following precauon
should be observed when working on baeries:
• Remove watches, rings or other metal objects.
• Use tools with insulated handles.
To reduce the risk of electric shock, disconnect the UPS from the main supply before installing a computer inter-
face signal cable. Reconnect the power cord only aer signaling interconnecons have been made.
Servicing of baeries should be performed or supervised by personnel with knowledge of baeries and the re-
quired precauons. Keep unauthorized personnel away from baeries.
These UPS units are extremely heavy. Do not install the UPS in a rack or enclosure by its front two ears only. Adjust-
able rack rails are required for this type of installaon.
The instrucons contained within this safety manual are deemed important and should be closely followed at all
mes during installaon and follow-up maintenance of the UPS and baeries.
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NXRTi User’s Manual
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Uninterrupble Power Supply
CAUTION
The unit has a dangerous amount of voltage. If the UPS indicator is on, the unit’s outlets may have a
dangerous amount of voltage even when not plugged into the wall outlet because the baery may
connue to supply power.
Care should be taken to undertake installaon indoors, free from electrically-conducve parcles
which are under temperature and humidity control, in order to reduce the risk of electric shock.
It is best to disconnect the device using the power supply cord. Ensure that the equipment is placed
in a posion near the outlet where easily accessible.
Except for replacing the baeries, all servicing on this equipment must be carried out by qualied
service personnel.
Before conducng any maintenance, repair, or shipment, rst ensure that everything is turned o
completely and disconnected.
For addional safety instrucons, please use the Safety Manual as a reference.
Special Symbols
The following symbols used on the UPS warn you of precauons:
EMC standard/Safety standard
Our products are manufactured in accordance with the following EMC internaonal grade standards and has
passed the CE authencaon:
EMC standard number Safety standard number
IEC62040-2 IEC62040-1
IEC61000-4-2 GB4943-2005
IEC61000-4-3
IEC61000-4-4
IEC61000-4-5
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NXRTi User’s Manual
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Uninterrupble Power Supply
Introducon
The informaon provided in this manual covers high-voltage, single phase 1000-3000 VA uninterrupble power
systems, their basic funcons, operang procedures, opons available and emergency situaons. It also includes
informaon on how to ship, store, handle, and install the equipment. Only detailed requirements of the UPS units
are described herein, and installaon must be carried out in accordance with this manual. Electrical installaon
must also carefully follow local legislaon and regulaons. Only qualied personnel should conduct these installa-
ons as failure to acknowledge electrical hazards could prove to be fatal.
Product Descripon
Many dierent kinds of sensive electrical equipment can be protected by an Uninterrupble Power Supply (UPS)
including computers, workstaons, process control systems, telecommunicaons systems, sales terminals, other
crical instrumentaon, etc. The purpose of the UPS is to protect these systems from poor quality ulity power,
complete loss of power, or other associated problems.
Electrical interference exists in many forms, causing problems in AC power, from lightning, power company ac-
cidents and radio transmission motors, air condioners, and vending machines. Protecon of sensive electrical
equipment is vital to protect against power outages, low or high voltage condions, slow voltage uctuaons,
frequency variaons, dierenal and common-mode noise, transients, etc.
To prevent power line problems from reaching crical systems causing damage to soware, hardware, and equip-
ment malfuncons, the UPS maintains constant voltage, isolang crical load output and cleaning the ulity AC
power.
Double Conversion Online Technology
A double conversion on-line technology UPS provides completely isolated, clean, uninterrupted single-phase pow-
er to your crical systems, while maintaining the baeries for their maximum potenal. In the event that the
power failure lasts longer than the UPS backup me, the UPS will shut down avoiding baery damage. When the
input AC voltage returns, the UPS will automacally return online to recharge the baeries.
As shown in block diagram:
• An input lter reduces transients on the incoming ulity.
• To maintain full baery charge, the AC input power is reced and regulated in the recer feeding power
to the baery converter and inverter.
• DC power is converted to AC in the inverter, passing it on to the load.
• Power is maintained from the baery during a power failure.
• The converter increases voltage appropriately for the inverter.
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Uninterrupble Power Supply
Funcons and Characteriscs
• Advanced IGBT modules are used in our UPS, with electronics that will work for more than 300,000 hours.
• Digital Control Technology with high eciency algorithm delivers a most reliable controller design used to
opmize the output parameters of the UPS.
• The UPS performs a Self-Diagnosc Test before starng, enabling the UPS to detect and correct any poten-
al problems prior to powering up the load.
• Double Conversion On-Line Topology makes the output of the UPS a pure sine wave with consistent fre-
quency and voltage regulaon, low noise, and no interrupon in power to the load when ulity power is
lost.
• Zero Transfer Time when the ulity power fails or returns.
• The UPS has a Bypass Funcon that allows for the load to be transferred to a bypass mode when a UPS
fault occurs. No interrupon in power occurs to the load and an alarm will alert to this occurrence. This
feature also allows for conguring the UPS to support fully rated loads of switching power supplies, as the
bypass circuit can handle the start up.
• Advanced Voltage Compensaon Technology allows the input voltage range to be 115VAC to 295VAC,
reducing baery usage and enhancing UPS response during ulity power uctuaons.
• Advanced Wide Input Frequency Technology enables the UPS to perform from 45 to 55 Hz when 50Hz
output is selected, or 55 to 65 Hz when 60Hz output is selected. All of this means that the UPS is very
compable with single-phase generator operaon.
• Advanced Power Factor Correcon (PFC) Technology on the input of the UPS makes the input power fac-
tor more than 0.98, increasing power eciency, removing harmonic noise, and lowers the UPS operaonal
cost.
• Auto Start on Baery allows the UPS to start in baery mode when ulity power is not available.
• Rack-Tower Conversion LCD means that the display can be read in Rack or Tower conguraons by only
pressing a buon – the display electronically rotates to provide the detailed informaon in an easy-to-read
manner.
• ECO Funcon can help to save electricity by allowing the UPS to operate in a line-interacve mode. The
load is supplied with ulity power directly while the inverter is in a standby mode unl needed.
System Conguraon
The UPS device and the internal baeries make up the system. Depending on the site and load requirements of the
installaon, certain addional opons are available for the soluon.
Planning a UPS system, the following should be taken into consideraon:
• The total demand of the protected system shall dictate the output power rang (VA). Allow a margin for
future expansion or calculaon inaccuracies from measured power requirements.
• Backup me required will indicate the baery size needed. If the load is less than the UPS nominal power
rang, then actual backup me is longer.
• The following opons are available:
τ Extended Baery Packs
»NXRTi-EBP1 for 1000
»NXRTi-EBP2 for 2000
»NXRTi-EBP3 for 3000
τ Connecvity Opons –SNMP/WEB card
τ Xtreme Power Distribuon Units (XPDU)
See the Specicaon secon of this manual for addional model informaon.
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NXRTi User’s Manual
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Uninterrupble Power Supply
NXRTi front view
NXRTi-1000 rear view
NXRTi-2000 and NXRTi-3000 rear view
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Uninterrupble Power Supply
LED Descripon
The UPS has four LED’s on the front control panel. These LED’s allow the user to quickly understand if any acon
is needed.
Red LED
If this WARNING LED is illuminated it indicates a fault and the UPS will have no output. Faults that would indicate
this alarm condion include:
• Overload
• Inverter fault
• BUS fault
• Over temperature fault
Yellow LED
If this BYPASS LED is illuminated it indicates the user needs to take some acon, and included:
• UPS in Bypass Mode
If this BATTERY LED is illuminated it indicates the user needs to take some acon, and included:
• UPS operang on baery
• Baeries Overcharged
• Charger fault
• Fan fault
• Baeries discharged to low voltage level
Green LED
If this INVERTER LED is illuminated it indicates that everything is normal and the UPS is being powered by incoming
AC ulity or by the baeries.
Aer starng the UPS, the four LED’s will light and go out one-by-one, cycling unl the UPS starts successfully.
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Uninterrupble Power Supply
LCD Descripons
The LCD display electronically rotatable by PRESS and HOLD the ROTATE buon for more than 1 second.
NXRTi buons
NXRTi LCD Panel in Tower Mode
NXRTi LCD Panel in Rack Mode
The LCD display contains
Numerical value secon
This secon displays the corresponding numerical value of output, load, temperature, input, and baery. Example:
Output Voltage = 220V; Output Frequency = 50Hz
Capacity graphics secon
This secon displays the capacity of the baery and amount of load on the UPS output. Each pane represents 20%
capacity. When the capacity of the baery is 80-100% 5 panes would be displayed. When the load reaches 40-60%
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3 panes would be displayed. When the UPS is in overload, the icon will ash. When the capacity of baery is too
low or disconnected, the icon will also ash.
Fan status graphics secon
This secon displays if the fan works normally. When the fan is working normally, it will show the dynamic fan
blades rotang. If the fan fails or works abnormally, the icon will keep ashing and alarm.
Charger status graphics secon
The secon displays the status of the charger. When the charger is working normally, the corresponding icon will
vary dynamically and orderly.
When the charger works abnormally, the icon will ash as shown below.
When the UPS is in Baery Mode, the number of icons for the charger status secon will vary according to the
changeable capacity of the baery. For example, there are ve panes in the gure below, so the corresponding
number of icons is ve rows.
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RS-232 Standard Interface
The RS-232 interface uses a 9-pin female D-sub connector. Informaon provided includes data about ulity, load
and the UPS. The interface port pins and their funcons are idened in the following table:
PIN # FUNCTIONS
1,4,6,7,8 NOT USED
2TRANSMIT
3RECEIPT
5GND
9 REMOTE WAKE UP
CAUTION: MAX RATED VALUES 12VDC
SNMP Communicaons Opon
The UPS provides an intelligent slot for internal or external network card. This special intelligent network card can
be compable with popular soware and hardware found on the web and in operang systems. It can support op-
erang systems such as HP Open View, IBM Netview, SUN Netmanager, etc. This enables the UPS to provide instant
UPS and power informaon over the network. Please contact your reseller for addional details.
Determining the Power Requirements of Your Equipment
1. Make sure the total Volt-Amp (VA) requirements of your connected equipment does not exceed the maxi-
mum VA rang for the UPS. The maximum VA rangs are shown in the Specicaons secon of this docu-
ment.
2. Ensure that the equipment plugged into the baery-powered outlets does not exceed the UPS rated ca-
pacity. If UPS rated capacies are exceeded, an overload condion may occur and cause the UPS to shut
down and trip the circuit breaker.
3. If the power requirements of your equipment are listed in values other than Volt-Amps (VA), convert Was
(W) or Amps (A) into VA by doing the calculaons below. Note: The equaon below only calculates the
maximum amount of VA that the equipment can use, not what is typically used by the equipment at any
given me. Users should expect usage requirements to be approximately 60% of the value to esmate
power requirements:
Was (W) x 1.43 = _____ VA or _____ Amps (A) x 230 Volts (V) = _____ VA
Add the totals for all of the equipment and mulply this total by 0.65 to calculate actual power require-
ments.
Note: Many factors can aect the amount of power that your computer system will require. The total load
that you will be placing on the baery-powered outlets should not exceed 85% of the UPS capacity.
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Hardware Installaon Guide
Inspect the UPS upon receipt. The packaging is recyclable; keep it for reuse or dispose of properly.
Safety Informaon
Informaon presented here is vital to all personnel. Please read all Safety informaon.
Storage and Transportaon
Please handle the UPS and associated equipment with extreme cauon since a high amount of energy is contained
in the baeries. Always keep the unit in an upright posion as marked on the packaging, and never drop the unit.
Please adhere to the following instrucons if the UPS is not installed immediately:
• Store the equipment as is in its original packing and shipping carton.
• Do not store in temperatures outside the range of -15°C to +25°C
• Ensure that the equipment is fully protected from wet or damp areas and from moist air.
In order to maintain the baeries, the UPS should be recharged every 6 months for at least 8 hours.
If ammable substances such as gases or fumes are present, or if the room is airght, a hazardous situaon may
exist in which no electrical equipment should be operated.
The instrucons in this manual explain how to install the UPS safely. Not acknowledging such electrical hazards
may be fatal – keep this manual for future reference.
WARNING!
It is strongly recommended that the UPS cabinet not be opened as components have very high volt-
age and touching those components may be fatal. Only a qualied technician or authorized agent
may service the unit.
The UPS unit’s output receptacles carry live voltage even when not connected to an input voltage
source. The UPS has its own internal energy source.
Environment
Ensure that all environmental concerns and requirements are met according to specicaons listed in this docu-
ment, otherwise the safety of installaon personnel cannot be guaranteed, and the unit may malfuncon.
Ensure that you remember the following when locang the UPS system and baery opons:
• Avoid extremes of temperature and humidity. Maximum baery life can be aained with a recommended
temperature range of +15°C to +25°C.
• Provide protecon for the equipment from moisture.
• Space and venlaon requirements must be met. Ensure there is 100mm behind and 50mm on the sides
of the UPS for proper venlaon.
• Ensure that the front of the UPS remains clear for user operaon.
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Installaon
Plasc Base Installaon (for use in Tower conguraon)
Two plasc base brackets interconnect and aen for holding 2U base unit conguraon.
The same plasc base assembly plus a 1U plasc base extension bracket are connected together as shown below
to accommodate 3U enclosures.
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19” Cabinet Ear Installaon
The bracket is installed on the UPS as shown below
UPS Front Corner UPS Rack Bracket
UPS Front Corner With Bracket Installed
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Uninterrupble Power Supply
Tower Assembled Unit
Rack Assembled Unit
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Inial Connecon and Startup
Ensure that the UPS and oponal baery packs are mounted correctly, and the UPS is disconnected from input
power before proceeding.
1. Connect external baery packs (opon)
CAUTION: CONNECT ONLY BATTERY PACKS PROVIDING THE SAME DC VOLTAGE AS THE UPS – PLEASE DOU-
BLE CHECK LABELING ON THE UPS AND BATTERY PACKS TO ASSURE PROPER VOLTAGES ARE CONNECTED.
CONNECTING THE INCORECT BATTERY PACK TO THE UPS MAY RESULT IN DAMAGE TO THE UPS AND/OR BAT-
TERY PACK THAT WILL VOID THE WARRANTY.
• Ensure that the UPS is disconnected from AC input and is o while connecng the External Baery Packs.
Ensure all baery breakers are in the “OFF” posion.
• Remove the EBP covers on the UPS and EBP. Connect the baery cable that comes with the External Bat-
tery Pack between the External Baery Pack to the UPS.
• Secure the DC baery cable to the rear of the UPS, and the rear of the EBP by using M3 x 8 screws provided
(2 each per connector end).
• Connect the input power cord from the EBP to an input AC ulity source per specicaons.
• Connect a second baery pack to the rst EBP in the same fashion if more than one is to be installed.
• Refer to Appendix A: Baery Pack User Manual for more details
2. Connect SNMP card (opon)
• Remove the two screws securing the SNMP cover plate on the rear of the UPS, and slide the SNMP NetA-
gentII card into the slot. Secure the card into the slot with the two screws previously removed.
3. Close the baery breakers on the Oponal baery packs if installed.
4. Connect the AC input cable to the UPS and connect the other end to an approved grounded outlet. Once
the UPS has been connected to an AC power source the internal charger will start charging the UPS baeries,
at this point the yellow LED is illuminated, and the LCD displays “UPS OFF”. In this state the output voltage is
zero, which means UPS has no output. Please realize that although you may start using the UPS immediately,
maximum back-up me will sll not be available, so it is recommended to charge the baeries for a minimum
of 6 hours before use.
5. Start and congure the UPS
Front Panel Buons
• ON/OFF BUTTON
Press and hold buon(s) for more than ½ second to turn on or turn o the UPS
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• ROTATE BUTTON
Press and hold buon(s) for more than 2 seconds to rotate the LCD in any mode
• SELF-TEST / MUTE BUTTON
Press and hold buon(s) for more than 1 second in ulity mode or ECO mode to operate UPS Self-Test
Press and hold buon(s) for more than 1 second in baery mode to operate the Mute Funcon
• INQUIRE BUTTON
Press and hold the buon(s) for more than ½ second but less than 2 seconds to change inquire funcon
Press and hold this buon for more than 2 seconds to change display informaon
• FUNCTION SETTING MODE
Press and hold this buon for more than ½ second but less than 2 seconds to set opons
• NON-FUNCTION SETTING MODE
Press and hold the buon for more than 2 seconds
6. Congure the local monitoring soware if desired.
• Insert the UPSilon 2000 CD (included with UPS packaging) into the CD ROM of the local computer.
• Select “Install program” from the Autorun menu and choose for the correct operang system.
• Follow the setup instrucons. Enter the product key when prompted. The soware key is found on the CD
cover. Click nish when prompted.
• The UPSILON icon will appear in the system tray of the desktop near the system clock. Double click this
icon to enlarge the program window.
• Connect the RS232 cable (included in the UPS packaging) to the Computer and UPS. Communicaon
should start momentarily. If it does not, click on Sengs up on the UPSilon toolbar, then select a dierent
Comport unl communicaon is established.
• Click on “Manual” in the UPSILON toolbar for further soware conguraon.
• NOTE: PLEASE VERIFY AUTOMATIC SHUTDOWN TIME PARAMETERS IN THE SETTINGS SECTION FOR YOUR
SPECIFIC INSTALLATION.
7. Congure the oponal NetAgentII SNMP card if installed.
• Insert the NetAgent Ulity CD (included with SNMP packaging) into a PC and download the user manual
• Install Nelity from the AutoRun menu
• Connect a network cable from the PC to the SNMP card.
• Run Nelity program and it will auto-search and list available NetAgents (SNMP card)
• Highlight and click “Congure” to change the network sengs on the NetAgent discovered.
• Disconnect the cable to the PC and connect the SNMP card to your network.
• Access the SNMP card via the network and make conguraon changes using the manual downloaded
previously.
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• NOTE: PLEASE VERIFY AUTOMATIC SHUTDOWN TIME PARAMETERS IN THE SETTINGS SECTION FOR YOUR
SPECIFIC INSTALLATION.
8. Aer charging is complete, connect the loads to the UPS while monitoring the load levels via the UPS LCD
or via the soware.
• Do not connect any devices that have the possibility of overloading the UPS.
Refer to the Troubleshoong secon and/or Technical Support with any problems during setup.
User’s Operaons
The only operaons that users are permied to do are:
• Turning the UPS unit ON or OFF
• Operang the user interfaces
• Connecng data interface cables
All such operaons are to be performed exactly as instructed in this manual. The greatest care possible must be
taken for any of these operaons, and any change thereof may prove very hazardous to the operator.
Turning O the UPS When Connected to an AC Source
• Once ulity power is plugged in, the UPS will charge the baery, at the moment, LCD shows that the out-
put voltage is 0, which means UPS has no output. If it is expected to have output of bypass, you can set
the bps “ON” by LCD seng menu.
• Press and hold the ON/OFF key for more than half a second to start the UPS, then it will start the inverter.
• Once started, the UPS will perform a self-test funcon, LED will light and go out circularly and orderly.
When self-test nishes, it will come to line mode, the corresponding LED lights, UPS is working in line
mode.
Starng the UPS From a DC Source (Cold Start)
• When ulity power is disconnected, press and hold the ON/OFF key for more than ½ second to start UPS.
• The operaon of the UPS in cold start is almost the same as that when ulity power is available. Aer n-
ishing the self-test, the corresponding LED lights and UPS are working in baery mode.
Turning O the UPS When in Ulity Mode
• Press and hold the ON/OFF key for more than ½ second to turn o the UPS and inverter.
• Aer the UPS shuts down, the LEDs go out and there is no output. If output is needed, you can set bps
“ON” by LCD seng menu.
Turning O the UPS When in Baery Mode
• Press and hold the ON/OFF key for more than ½ second to turn o the UPS.
• When turning o the UPS, it will do a self-test rst, then the LED light and LCD display will turn o.
Self Test & Mute Test Operaon
• When the UPS is in on-line mode, Press and Hold the Self-Test / Mute Buon for more than 1 second, the
LED lights and go out in order. The UPS arrives then at its Self-Test Mode and tests its status. The UPS will
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