Yealink Telkom W52P User manual

A guide to setting up and using with
BT Cloud Phone.
Yealink W52P IP Dect Phone.

2
What’s in this guide.
1 Getting started. 4
1.1 Packaging contents. 4
1.2 Connecting the W52P base station. 6
1.3 Setting up the W52P/W52H handset. 8
1.4 Setting up the charger cradle. 9
1.5 Charging the handset. 9
2 Overview. 11
2.1 Base station description. 11
2.2 Handset description. 12
2.3 Displaying information on LCD screen. 14
2.4 Icon instructions. 15
3 Basic operations. 16
3.1 Handset registration. 16
3.2 Basic network settings. 17
3.3 Checking system status. 18
3.4 Account registration. 19
3.5 Checking line status. 19
3.6 Turning handset on/off. 20
3.7 Adjusting ringer volume. 20
3.8 Locking/unlocking keypad. 20
3.9 Locating a handset. 21
3.10 Switching silent mode on/off. 21
3.11 Menu guidance. 21
4 Phone settings. 23
4.1 Handset name. 23
4.2 Language. 23
4.3 Ring tones. 24
4.4 Advisory tones. 24
4.5 Backlight. 25
4.6 Screen saver. 25
4.7 Colour schemes. 25
4.8 Keypad light. 25
4.9 Notification light. 26
4.10 Date and time. 26
4.11 Shortcuts. 27
4.12 Contact management. 28
4.13 Call history management. 34
4.14 Network call log. 35
4.15 Dial plan. 37
4.16 Emergency numbers. 39
4.17 Outgoing lines. 39
4.18 Incoming lines. 40
4.19 Speed dial. 40
4.20 Auto answer. 41
4.21 Auto intercom. 41
4.22 Handset reset. 42
4.23 Base reset. 42
4.24 Auto provision. 42
4.25 Eco mode+. 43
4.26 Eco mode. 43
4.27 Repeater mode. 44
5 Call Features. 45
5.1 Placing calls. 45

3
What’s in this guide.
5.2 Answering calls. 47
5.3 Ending calls. 47
5.4 Redialling calls. 47
5.5 Call mute. 48
5.6 Call hold/resume. 48
5.7 Call waiting. 49
5.8 Do not disturb (DND). 49
5.9 Call forward. 50
5.10 Call transfer. 51
5.11 Conference call. 52
5.12 Anonymous call. 52
5.13 Anonymous call rejection. 53
5.14 Voicemail. 53
Emergency calls.
999 or 112 emergency calls.
Each BT Cloud Phone number is registered to a specific address, so when you make
a 999 or 112 call from this number, that’s the address the emergency services will
see. Make sure your users add their emergency services address based on their
current work location and also let you know if this changes so that you can update
their address details on the portal. With any groups that you set up, please note
that emergency services are only provided with a single address for 999 or 112
calls from any of the phones in the group. So, it’s important that phones in a group
are all at the same physical address.
You might not be able to make 999 or 112 calls when there’s a power or network
failure or if using the service through an app on a mobile device.
Need help?
If you have any problems setting up or
using your service, contact BT Cloud
Phone support on 08003890598 or
email [email protected]

4
1. Getting started.
This chapter provides basic installation instructions and information for obtaining the
best performance with the W52P IP DECT phone. Topics include:
• Packaging contents
• Connecting the W52P base station
• Setting up the W52P/W52H handset
• Setting up the charger cradle
• Charging the handset
If you require additional information or assistance with your new phone, contact your
system administrator.
The following components are included in your W52P/W52H IP DECT phone packages
1.1 Packaging contents.
W52P package W52H package
• 1 Base station
• 1 Handset
• 1 Charge cradle
• 2 Power adapters
• 2 Rechargeable batteries
• 1 Ethernet cable
• 1 Belt clip
• 1 Quick installation guide and
1 quick reference guide
• 1 Handset
• 1 Charge cradle
• 1 Power adapter
• 2 Rechargeable batteries
• 1 Belt clip
• W52P base station

5
2. Getting started.
• W52P/W52H handset
• Charger cradle
• Power adapter
• Two rechargeable batteries

6
1. Getting started.
• Ethernet cable
• Belt clip
• Quick installation guide &
quick reference guide
Check the package before installation. If you find anything missing, contact your system
administrator.
1.2 Connecting the W52P
base station.
You have two options for power and network connection of the base station.
Your system administrator will advise you which one to use.
• AC power
• Power over Ethernet (PoE)
Please note:
Please pay attention to the radio coverage of the base station. It is up to 300m in unobstructed outdoor areas and up to 50m
inside buildings.
Set up the base station and the charger cradle at a central location on a flat, non-slip surface.

7
1. Getting started.
‘AC power’. To connect the AC power:
1. Connect the DC plug on the power adapter to the DC5V port on the base station and
connect the other end of the power adapter into an electrical power outlet.
2. Connect the supplied Ethernet cable between the Internet port on the base station
and the Internet port in your network or the switch/hub device port.
Power over Ethernet. Using a regular Ethernet cable, the base station can be powered from a PoE-compliant
(IEEE 802.3af) switch or hub.
To connect the PoE:
1. Connect the Ethernet cable between the Internet port on the base station and an
available port on the in-line power switch/hub.
Please note:
If in-line power is provided, you don’t need to connect the AC adapter. Make sure the Ethernet cable and switch/hub are PoE
compliant.
Important! Do not unplug or remove the power and network to the base station while it is updating firmware and
configurations.

8
1. Getting started.
To insert batteries into the handset:
1. Open the battery cover.
2. Insert the batteries in the correct polarity.
3. Close the battery cover.
Battery information.
Technology: Nickel Metal Hydride (NiMH)
Size: AAA
Voltage: 1.2V
Capacity: 800mAh
We strongly recommend you use the batteries complying with the above parameters,
because the compliant ones can guarantee the specified operating time, full
functionality and long service life. The operating time of your handset depends on the
capacity and age of the batteries and the way they are used.
We recommend you use only the batteries that came with the handset or replacement
batteries approved by Yealink technology:
• Sanyo NiMH 800
• GP 850 mAh
• Yuasa Technologies AAA 800
Battery capacity. The capacity of the batteries depends on the use of backlight and talk time.
Charging time: approximately 3 hours (fully discharged to full capacity).
Standby time: up to 100 hours when the backlight is disabled.
Talk time: up to 10 hours active talking time (with full charged batteries).
1.3 Setting up the W52P/
W52H handset.
Please note:
Do not short-circuit the batteries, as short-circuiting the terminals may damage the batteries or the handset.
Do not use a damaged battery, this may cause an explosion.
Battery information.

9
1. Getting started.
1. Connect the DC plug on the power adapter to the DC5V port on the charger cradle.
2. Connect the other end of the power adapter into an electrical power outlet.
1.5 Charging the handset. To charge the handset:
1. After setting up the handset and charger cradle, place the handset in the charger
cradle.
The original handset included in the W52P package is pre-registered to the base
station. After charging, the handset is ready for use.
1.4 Setting up the charger
cradle.

10
1. Getting started.
Battery charging status. Charging status of batteries is displayed on the top right-hand corner of the LCD screen:
Icon Charging Status
Fully Charged
75% Charged
50% Charged
25% Charged
10% Charged
Almost Flat