Yealink T41P Skype User manual

Copyright
Copyright © 2013 YEALINK NETWORK TECHNOLOGY CO., LTD.
Copyright © 2013 Yealink Network Technology CO., LTD. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or
mechanical, photocopying, recording, or otherwise, for any purpose, without the express
written permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes
translating into another language or format.
When this publication is made available on media, Yealink Network Technology CO., LTD. gives
its consent to downloading and printing copies of the content provided in this file only for
private use and not for redistribution. No parts of this publication may be subject to alteration,
modification or commercial use. Yealink Network Technology CO., LTD. will not be liable for any
damages arising from use of an illegally modified or altered publication.
Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT
TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN
THIS GUIDE ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY
KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF
PRODUCTS.
YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH REGARD
TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. Yealink Network Technology CO., LTD. shall not be
liable for errors contained herein nor for incidental or consequential damages in connection
with the furnishing, performance, or use of this guide.
Declaration of Conformity
Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity
with the essential requirements and other relevant provisions of the CE, FCC.
CE Mark Warning
This device is marked with the CE mark in compliance with EC Directives 2006/95/EC and 2004/108/EC.
Part 15 FCC Rules
This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired
operation.
Class B Digital Device or Peripheral
Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experience radio/TV technician for help.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to
collect such WEEE separately.

GNU GPL INFORMATION
Yealink SIP-T41P firmware contains third-party software under the GNU General Public License (GPL). Yealink
uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions
of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can
be downloaded from Yealink web site:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

About This Guide
v
About This Guide
Thank you for choosing the SIP-T41P IP Phone, an ultra-elegant gigabit IP Phone which is
especially designed for power users in the office environment. This unit provides business
telephony features such as Call Hold, Call Transfer, Busy Lamp Field and Conference.
This guide provides everything you need to quickly use your new phone. Be sure to
verify with your system administrator that your network is prepared for configuring your
IP phone. As well, be sure to read the Packaging Contents and Regulatory Notices
sections in this guide before you set up and use the SIP-T41P IP phone.
If this is your first time using the SIP-T41P IP phone, we recommend that you first refer to
the Quick Installation Guide and Quick Reference Guide, available online:
http://www.yealink.com/DocumentDownload.aspx?CateId=142&flag=142.
Note
In This Guide
This guide is based on firmware version 71. The topics provided in this guide include:
zChapter 1 Overview
zChapter 2 Getting Started
zChapter 3 Customizing Your Phone
zChapter 4 Basic Call Features
zChapter 5 Advanced Phone Features
The Shared Line, Busy Lamp Field List, Network Directory and Network Call Log features
are hidden for IP phones in neutral version, which are designed for BroadWorks
environment. Please contact your system administrator for more information.

User Guide for the SIP-T41P IP Phone
vi
Table of Contents
About This Guide..........................................................................v
In This Guide............................................................................................................................. v
Table of Contents ........................................................................vi
Overview.......................................................................................1
Hardware Component Instructions ..................................................................................... 1
Icon Instructions ...................................................................................................................... 3
LED Instructions........................................................................................................................ 5
User Interfaces......................................................................................................................... 6
Phone User Interface .......................................................................................................... 6
Web User Interface ............................................................................................................. 6
Documentations ..................................................................................................................... 8
Getting Started .............................................................................9
Packaging Contents .............................................................................................................. 9
Phone Installation ................................................................................................................. 11
Phone Initialization................................................................................................................ 14
Phone Status.......................................................................................................................... 14
Basic Network Settings ......................................................................................................... 15
Registration ............................................................................................................................ 16
Idle Screen ............................................................................................................................. 16
Customizing Your Phone............................................................17
General Settings ................................................................................................................... 17
Backlight ............................................................................................................................. 17
Language........................................................................................................................... 18
Time & Date........................................................................................................................ 19
Administrator Password .................................................................................................... 21
Key as Send........................................................................................................................ 22
Audio Settings ....................................................................................................................... 22
Volume................................................................................................................................ 22
Ring Tones........................................................................................................................... 23
Contact Management........................................................................................................ 25

Table of Contents
vii
Directory ............................................................................................................................. 25
Local Directory .................................................................................................................. 26
Blacklist................................................................................................................................ 34
Remote Phonebook ......................................................................................................... 35
Call History Management ................................................................................................... 38
System Customizations......................................................................................................... 39
Headset Use ....................................................................................................................... 39
DSS Keys .............................................................................................................................. 42
Account Management.................................................................................................... 50
Dial Plan .............................................................................................................................. 52
Live Dialpad ....................................................................................................................... 57
Hotline ................................................................................................................................. 57
Basic Call Features.....................................................................60
Placing Calls .......................................................................................................................... 61
Answering Calls..................................................................................................................... 63
Ending Calls ........................................................................................................................... 64
Redialing Numbers ............................................................................................................... 64
Recent Call In Dialing .......................................................................................................... 64
Auto Answer .......................................................................................................................... 65
Auto Redial ............................................................................................................................ 66
Call Return ............................................................................................................................. 67
Call Mute ............................................................................................................................... 67
Call Hold/Resume................................................................................................................. 69
Do Not Disturb (DND) ........................................................................................................... 70
Call Forward .......................................................................................................................... 73
Call Transfer ........................................................................................................................... 78
Call Waiting ........................................................................................................................... 79
Conference ........................................................................................................................... 79
Local Conference............................................................................................................. 79
Network Conference........................................................................................................ 80
Call Park ................................................................................................................................. 82
Call Pickup............................................................................................................................. 83
Anonymous Call.................................................................................................................... 86
Anonymous Call Rejection.................................................................................................. 87
Advanced Phone Features .......................................................89
Busy Lamp Field (BLF) ........................................................................................................... 89
Call Recording ...................................................................................................................... 92
Hot Desking............................................................................................................................ 93
Intercom................................................................................................................................. 95
Outgoing Intercom Calls.................................................................................................. 95
Incoming Intercom Calls .................................................................................................. 95

User Guide for the SIP-T41P IP Phone
viii
Multicast Paging ................................................................................................................... 97
Sending RTP Stream .......................................................................................................... 97
Receiving RTP Stream ....................................................................................................... 99
Music on Hold...................................................................................................................... 100
Automatic Call Distribution (ACD) ................................................................................... 101
Messages ............................................................................................................................. 103
Voice Mail ........................................................................................................................ 103
Message Waiting Indicator (MWI) ................................................................................ 104
Troubleshooting........................................................................107
Regulatory Notices...................................................................116
Service Agreements........................................................................................................... 116
Limitations of Liability.......................................................................................................... 116
Safety Instructions ............................................................................................................... 116
Appendix A - Time Zones........................................................120
Index..........................................................................................122

Overview
1
Overview
This chapter provides the overview of the SIP-T41P IP phone. The topics include:
zHardware Component Instructions
zIcon Instructions
zLED Instructions
zUser Interfaces
zDocumentations
If you require additional information or assistance with your new phone, contact your
system administrator.
Hardware Component Instructions
The main hardware components of the SIP-T41P IP phone are the LCD screen and the
keypad.

User
2
Guide for th
e
Hardwa
r
①L
C
②P
o
③Li
n
④
M
H
e
M
e
R
e
⑤S
p
⑥V
o
⑦K
e
⑧
⑨S
o
e
SIP-T41P IP P
r
e compone
Item
C
D Screen
o
wer Indicat
o
n
e Keys
ute Key
e
adset Key
e
ssa
g
e Key
e
dial Key
p
eake
r
phon
e
o
lume Key
e
ypad
o
ft Keys
hone
nt instructio
n
Sho
w
dat
e
• C
a
• Ic
o
• Mi
s
• Pr
o
• D
a
or
LED Indi
c
Use
t
assi
g
To
gg
To
gg
Acc
Red
i
e
Key To
gg
Ad
ju
and
Prov
avai
Scro
Con
Can
Lab
e
feat
u
n
s of the SIP-
T
w
s informati
o
e
and other r
a
ll informatio
n
o
ns
(
for exa
m
s
sed call tex
t
o
mpt text
(
fo
a
te and time
c
ates phone
t
hese keys t
o
g
n various fe
a
g
les and indi
c
g
les and indi
c
esses voice
m
i
als a previo
u
g
les the han
d
u
sts the volu
m
rin
g
er.
ides the di
g
i
t
lable in con
t
ll throu
g
h th
e
firms actions
cels actions
e
l automatic
u
res.
T
41P IP phon
e
Descri
p
o
n about call
elevant dat
a
n
—caller ID,
m
ple, )
t
or second i
n
r example, "
S
power and
s
o
activate u
p
a
tures.
c
ates the m
u
c
ates the he
m
ails.
u
sly dialed n
u
d
s-free spea
k
m
e of the ha
n
t
s, letters, an
d
t
ext-sensitive
e
displayed i
n
or answers i
n
or re
j
ects in
c
ally to identi
t
e
are:
p
tion
s, messa
g
es,
a
:
call duratio
n
n
comin
g
cal
S
aving file!")
s
ome featur
e
p
to three ac
c
u
te feature.
adset mode
u
mber.
k
erphone m
o
n
dset, heads
d
special ch
a
application
s
n
formation.
n
comin
g
cal
c
oming calls.
t
y their cont
e
soft keys, ti
m
n
ler informati
o
e
status.
c
ounts and
.
o
de.
et, speaker,
a
racters
s
.
ls.
e
xt-sensitive
m
e,
o
n

Ic
o
o
n Instr
u
Icons a
p
u
ctions
p
pear on the
Icon
phone LCD
Netw
o
Re
g
is
t
Re
g
is
t
Re
g
is
t
Hand
s
Hand
s
Head
s
Voic
e
Auto
A
Do N
o
Call
H
Call
M
Ringe
Keyp
a
Call F
o
Misse
d
Recei
Plac
e
Reco
r
screen are
d
o
r
k
is unavail
t
ered succe
s
t
ration failed
t
erin
g
s
-free speak
e
s
et mode
s
et mode
e
Mail
A
nswe
r
o
t Disturb
H
old
M
ute
r
volume is 0
a
d Loc
k
o
rward/For
w
d
Calls
ved Calls
e
d Calls
r
din
g
box is f
u
d
escribed in
t
Descriptio
n
able
sfully
e
rphone mo
d
w
arded Calls
u
ll
t
he followin
g
n
d
e
Ove
r
g
table:
r
vie
w
3

User
4
Guide for th
e
e
SIP-T41P IP P
Icon
hone
A call
Reco
r
Reco
r
Reco
r
cannot be
r
r
din
g
starts s
u
r
din
g
canno
t
r
din
g
canno
t
Descriptio
n
r
ecorded
u
ccessfully
t
be started
t
be stoppe
d
n
d

Overview
5
LED Instructions
Power Indicator LED
LED Status Description
Solid red The phone is initializing.
Fast flashing red The phone is ringing.
The network is disconnected.
Slow flashing red The phone receives a voice mail.
Off The phone is powered off.
Line key LED
LED Status Description
Solid green The line is seized.
The line is in conversation.
Fast flashing green The line receives an incoming call.
Slow flashing green The call is placed on hold.
Off The line is inactive.
Line key LED (configured as BLF key)
LED Status Description
Solid red The monitored user is busy.
Fast flashing red The monitored user receives an incoming call.
Off The monitored user is idle.
The monitored user does not exist.
Line key LED (used as page switch key)
LED Status Description
Solid red There is a parked call on the line key of the non-current
page.
Solid green There is a call on the line key of the non-current page.
Fast flashing green The line receives an incoming call on the non-current
page.
Fast flashing red The monitored user receives an incoming call on the
non-current page.
Off Line keys are idle.

User Guide for the SIP-T41P IP Phone
6
User Interfaces
There are two ways to customize specific configurations on your SIP-T41P IP phone:
zUsing the user interface on the IP phone.
zUsing the user interface in an internet browser window from your PC.
The hardware components keypad and LCD screen constitute the phone user
interface, which allows the user to execute all call operation tasks and basic
configuration changes directly on the phone. In addition, you can use the web user
interface to access all configuration settings. In many instances, it is possible to use both
the phone user interface and the web user interface to operate the phone and
change settings. However, in some instances, it is only possible to use the phone user
interface or the web user interface.
Phone User Interface
You can customize your phone by pressing the Menu soft key to access the phone user
interface. The Advanced Settings option is only accessible to an administrator, and the
default administrator password is admin (case-sensitive). For more information on
customizing your phone using the available options from the phone user interface, refer
to Customizing Your Phone on page 17.
Web User Interface
In addition to the phone user interface, you can also customize your phone via web
user interface. In order to access the web user interface, you need to know the IP
address of your new phone. To obtain the IP address, press the OK key on the phone.
Enter the IP address (e.g., http://192.168.0.10 or 192.168.0.10) in the address bar of web
browser on your PC. The default administrator user name and password are both admin
(case-sensitive).
The options you can use to customize the IP phone via phone user interface and/or via
web user interface are listed in the following table:
Options Phone User Interface Web User Interface
Status
√√
--IPv4
--MAC
--Firmware
--Network
--Phone
--Accounts
Basic Call Features
√

Overview
7
Options Phone User Interface Web User Interface
--Auto Answer √
--Auto Redial √
--Call Forward √
--Call Waiting √
--Call Park √
--Call Pickup √
--Call Return √
--Conference
--Anonymous Call √
--Anonymous Call Rejection √
--DND √
Basic Phone Settings
--Language √√
--Time & Date √√
--Administrator Password √√
--Ring Tones √√
--Backlight √√
--Call Waiting √√
--Phone Volume √
--Call History Management √
--Contact Management √
--Directory √
--Local Directory √√
--Blacklist √√
--Remote Phonebook √
--Dial Plan √
--DSS Keys √√
--Key as Send √√
--Hot Line √√
--Live Dialpad √
Advanced Phone Features
√
--BLF √
--Call Recording √
--Intercom √
--Multicast Paging
--Music on Hold
--ACD √
--Messages √
SIP Account
--User Options
--Register Status √

User Guide for the SIP-T41P IP Phone
8
Options Phone User Interface Web User Interface
--Account Active √√
--Label √
--Display Name √
--Register Name √
--User Name √
--Password √
--SIP Server √
--Server Option
--Registrar Port
--Outbound Status √
--Outbound Proxy √
--NAT Traversal
--STUN Status √
--STUN Server √
Note
Documentations
The following table shows documentations available for the SIP-T41P IP phone.
Name Contents Where found Format/ Language
Quick Installation
Guide
Basic setup of the
phone
In the
package PDF/English
Quick Reference
Guide
Basic call features
and phone
customizations
In the
package PDF/English
User Guide
Phone/Web user
interface settings
Basic call features
and advanced
phone features
CD attached
in the package
PDF/English
Note
The table above lists most of the feature options. Please refer to the relevant sections for
more information.
You can also download the latest documentations from website:
http://www.yealink.com/DocumentDownload.aspx?CateId=142&flag=142.

Getting Started
9
Getting Started
This chapter provides basic installation instructions and information for obtaining the
best performance with the SIP-T41P IP phone. The topics include:
zPackaging Contents
zPhone Installation
zPhone Initialization
zPhone Status
zBasic Network Settings
zRegistration
zIdle Screen
If you require additional information or assistance with your new phone, contact your
system administrator.
Packaging Contents
The following components are included in your SIP-T41P IP phone package:
zSIP-T41P IP Phone

User
10
Guide for th
e
z Phon
e
z Wall
M
z Powe
r
z Hand
s
z Ether
n
z Quic
k
e
SIP-T41P IP P
e
Stand
M
ount Brack
e
r
Adapte
r
(
O
s
et & Hands
e
n
et Cable
k
Installation
G
hone
e
t
(
Optional
)
ptional
)
e
t Cord
G
uide & Qui
c
c
k Referenc
e
e
Guide

P
h
z CD-R
O
Check t
h
adminis
t
h
one In
s
If your p
This sect
content
s
z Att
a
z Co
n
z Co
n
1) Att
a
De
s
O
M
h
e list befor
e
t
rator.
s
tallatio
n
hone is alre
a
ion introduc
e
s
:
a
ch the stan
d
n
nect the ha
n
n
nect the ne
t
a
ch the stan
d
s
k Mount Me
t
e
installation.
n
a
dy installed,
e
s how to ins
d
or the opti
o
n
dset and o
p
t
work and p
o
d
or the opti
o
t
hod
If you find a
n
proceed to
tall the pho
n
o
nal wall mo
u
p
tional head
o
we
r
o
nal wall mo
n
ythin
g
missi
n
Phone Initial
i
n
e with the c
o
u
nt bracket
set
unt bracket
ng
, contact
y
i
zation on p
a
o
mponents i
Getting St
a
y
our system
ag
e 14.
n the pac
k
a
g
a
rted
11
g
ing

User
12
Not
e
Guide for th
e
Wal
l
e
2) Co
The h
e
attac
h
T4X IP
P
e
SIP-T41P IP P
l
Mount Met
h
nnect the h
a
e
adset is not
p
h
the wall mo
u
P
hones.
hone
h
od
(
Option
a
a
ndset and o
p
p
rovided in th
e
u
nt bracket, r
a
l
)
p
tional hea
d
e
pac
k
aging
efer to Yealin
d
set
contents. Fo
r
k Wall Mount
r
more inform
a
Quick Install
a
a
tion on how
a
tion Guide f
o
to
o
r

Not
e
e
3) Co
You ha
v
will advi
s
z AC
p
z Po
w
AC Po
w
To conn
e
1. Co
n
con
2. Co
n
the
Power
Usin
g
a
r
802.3af
)
To conn
e
1. Co
n
ava
The h
e
admin
nnect the n
e
v
e two optio
n
s
e you whic
h
p
owe
r
(
Opti
o
w
er over Ethe
w
er (Optio
e
ct the AC
p
n
nect the D
C
nect the oth
n
nect the su
p
Internet port
over Ether
r
e
g
ular Ethe
r
compliant s
w
e
ct the PoE:
n
nect the Eth
ilable port o
n
e
adset is not
p
istrato
r
for m
o
e
twork and p
o
n
s for power
a
h
one to use.
o
nal
)
rnet
(
PoE
)
nal)
p
ower:
C
plu
g
on the
er end of th
e
p
plied Ethern
in your net
w
net
r
net cable, t
h
w
itch or hub
ernet cable
n
the in-line
p
p
rovided in th
e
o
re informati
o
o
we
r
a
nd networ
k
power ada
p
e
power ad
a
et cable be
t
w
ork or switc
h
h
e SIP-T41P I
P
.
between th
e
p
ower switc
h
e
pac
k
aging
o
n.
k
connection
p
ter to the D
C
a
pter into an
t
ween the In
t
h
/hub devic
e
P
phone can
e
Internet po
h
/hub.
contents. C
o
s. Your syste
m
C
5V port on
electrical p
o
t
ernet port o
e
port.
be powere
d
rt on the ph
o
o
ntact your sy
s
Getting St
a
m
administra
t
the phone
a
o
wer outlet.
n the phone
d
from a PoE
o
ne and an
s
tem
a
rted
13
t
or
a
nd
and
(
IEEE