Yealink Yealink SIP-T46G User manual

Copyright
Copyright © 2016 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD.
Copyright © 2016 Yealink(Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or mechanical,
photocopying, recording, or otherwise, for any purpose, without the express written permission of
Yealink(Xiamen) Network Technology CO., LTD. Under the law, reproducing includes translating into
another language or format.
When this publication is made available on media, Yealink(Xiamen) Network Technology CO., LTD. gives
its consent to downloading and printing copies of the content provided in this file only for private use
but not for redistribution. No parts of this publication may be subject to alteration, modification or
commercial use. Yealink(Xiamen) Network Technology CO., LTD. will not be liable for any damages arising
from use of an illegally modified or altered publication.
Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO
CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS
GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS
OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink(Xiamen) Network Technology
CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential damages in
connection with the furnishing, performance, or use of this guide.
Declaration of Conformity
Hereby, Yealink(Xiamen) Network Technology CO., LTD. declares that this phone is in conformity with
the essential requirements and other relevant provisions of the CE, FCC.
You can find the CE and FCC information from the label on the back of the IP phone.
Statements of compliance can be obtained by contacting suppo[email protected].
CE Mark Warning
This device is marked with the CE mark in compliance with EC Directives 2014/35/EU and 2014/30/EU.
Part 15 FCC Rules
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and

2. this device must accept any interference received, including interference that may cause undesired operation.
Industry Canada (IC)
This Class [B] digital apparatus complies with Canadian ICES-003 Rules.
Class B Digital Device or Peripheral
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the presence of
hazardous substances in electrical and electronic equipment, end users of electrical and electronic
equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose
of WEEE as unsorted municipal waste and have to collect such WEEE separately.
Customer Feedback
We are striving to improve our documentation quality and we appreciate your feedback. Email your
opinions and comments to [email protected].

GNU GPL INFORMATION
Yealink SIP-T46G IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink
uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the
license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can be
downloaded online:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

About This Guide
v
About This Guide
Thank you for choosing the SIP-T46G IP phone, an ultra-elegant Gigabit IP phone which is
exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer,
Busy Lamp Field, Multicast Paging and Conference over an IP network.
This guide provides everything you need to quickly use your new phone. First, verify with your
system administrator that the IP network is ready for phone configuration. Also be sure to read
the Packaging Contents and Regulatory Notices sections in this guide before you set up and use
the SIP-T46G IP phone.
Note
In This Guide
Topics provided in this guide include:
Chapter 1 Overview
Chapter 2 Getting Started
Chapter 3 Customizing Your Phone
Chapter 4 Basic Call Features
Chapter 5 Advanced Phone Features
Summary of Changes
This section describes the changes to this guide for each release and guide version.
Changes for Release 81, Guide Version 81.15
The contents in the following section are removed to Frequently Asked Questions on Yealink IP
Phones :
Troubleshooting
The following section is new:
BLF Ring Type on page 60
Network Directory and Network Call Log features are hidden for IP phones in neutral firmware
version, which are designed for the BroadWorks environment. Please contact your system
administrator for more information.

User Guide for the SIP-T46G IP Phone
vi
Changes for Release 81, Guide Version 81.5
The following sections are new:
Network Connection on page 23
Wireless Network Settings on page 28
Screen Saver on page 41
Power Saving on page 44
Key Tone on page 59
Major updates have occurred to the following sections:
Icon Instructions on page 3
Basic Network Settings on page 26
Volume on page 56
Language on page 48
DSS Keys on page 89
Dial Plan on page 106
Call Mute on page 125
Do Not Disturb (DND) on page 128
Call Transfer on page 141
Call Park on page 148
Busy Lamp Field (BLF) on page 161
Call Recording on page 169
Intercom on page 179
Multicast Paging on page 183
Changes for Release 80, Guide Version 80.95
The following section is new:
Entering Data and Editing Fields on page 36
Major updates have occurred to the following sections:
Icon Instructions on page 3
Optional Accessories on page 18
Phone Installation on page 20

About This Guide
vii
Changes for Release 80, Guide Version 80.80
Major updates have occurred to the following section:
Bluetooth on page 84
Changes for Release 80, Guide Version 80.60
The following sections are new:
Shared Call Appearance (SCA) on page 192
Bridged Lines Appearance (BLA) on page 205
Major updates have occurred to the following sections:
Icon Instructions on page 3
LED Instructions on page 9
Web User Interface on page 12
Call Forward on page 133
Changes for Release 80, Guide Version 80.20
The following section is new:
Short Message Service (SMS) on page 211
Major updates have occurred to the following sections:
Icon Instructions on page 3
Time & Date on page 49
Bluetooth on page 84
Anonymous Call Rejection on page 158
Intercom on page 179
Multicast Paging on page 183
Appendix on page 221
Changes for Release 80, Guide Version 80.10
The following section is new:
Optional Accessories on page 18
Major updates have occurred to the following sections:
Phone Lock on page 53

User Guide for the SIP-T46G IP Phone
viii
Local Directory on page 62
Anonymous Call on page 157
BLF List on page 167
Appendix on page 221
Changes for Release 73, Guide Version 73.16
The following section is new:
BLF List on page 167
Major updates have occurred to the following sections:
Icon Instructions on page 3
Ring Tones on page 57
Anonymous Call Rejection on page 158
Multicast Paging on page 183
Appendix on page 221
Changes for Release 72, Guide Version 72.2
Major updates have occurred to the following sections:
Documentations on page 15
Packaging Contents on page 17
Changes for Release 72, Guide Version 72.1
Major updates have occurred to the following sections:
Icon Instructions on page 3
Backlight on page 47
Contrast on page 48
Anonymous Call on page 157
Changes for Release 71, Guide Version 71.180
Major updates have occurred to the following sections:
Line Keys on page 89
Hot Desking on page 178
Appendix on page 221

About This Guide
ix
Changes for Release 71, Guide Version 71.150
Major updates have occurred to the following sections:
Bluetooth on page 84
Remote Phone Book on page 76
Line Keys on page 89
Anonymous Call on page 157
Appendix on page 221

User Guide for the SIP-T46G IP Phone
x

Table of Contents
xi
Table of Contents
About This Guide ........................................................................... v
In This Guide ..............................................................................................................................................................v
Summary of Changes .............................................................................................................................................v
Changes for Release 81, Guide Version 81.15..........................................................................................v
Changes for Release 81, Guide Version 81.5 ...........................................................................................vi
Changes for Release 80, Guide Version 80.95.........................................................................................vi
Changes for Release 80, Guide Version 80.80........................................................................................vii
Changes for Release 80, Guide Version 80.60........................................................................................vii
Changes for Release 80, Guide Version 80.20........................................................................................vii
Changes for Release 80, Guide Version 80.10........................................................................................vii
Changes for Release 73, Guide Version 73.16.......................................................................................viii
Changes for Release 72, Guide Version 72.2 .........................................................................................viii
Changes for Release 72, Guide Version 72.1 .........................................................................................viii
Changes for Release 71, Guide Version 71.180 ....................................................................................viii
Changes for Release 71, Guide Version 71.150 ......................................................................................ix
Table of Contents..........................................................................xi
Overview .........................................................................................1
Hardware Component Instructions ..................................................................................................................1
Icon Instructions.......................................................................................................................................................3
Feature Status Icons............................................................................................................................................3
Line Key Icons........................................................................................................................................................4
Other Icons.............................................................................................................................................................8
LED Instructions........................................................................................................................................................9
User Interfaces ....................................................................................................................................................... 11
Phone User Interface....................................................................................................................................... 12
Web User Interface........................................................................................................................................... 12
Documentations.................................................................................................................................................... 15
Getting Started.............................................................................17
Packaging Contents ............................................................................................................................................. 17
Optional Accessories....................................................................................................................................... 18
Phone Installation ................................................................................................................................................. 20
Network Connection............................................................................................................................................ 23
Connecting to the Wired Network............................................................................................................. 24

User Guide for the SIP-T46G IP Phone
xii
Connecting to the Wireless Network........................................................................................................ 24
Phone Initialization............................................................................................................................................... 24
Phone Status........................................................................................................................................................... 25
Basic Network Settings....................................................................................................................................... 26
Wireless Network Settings ................................................................................................................................ 28
Activating the Wi-Fi Mode............................................................................................................................ 29
Connecting to the Wireless Network........................................................................................................ 29
Viewing the Wireless Network Information ........................................................................................... 32
Managing the Saved Wireless Network................................................................................................... 33
Disconnecting the Wireless Network Connection ............................................................................... 34
Deactivating the Wi-Fi Mode....................................................................................................................... 34
Registration ............................................................................................................................................................. 34
Idle Screen ............................................................................................................................................................... 35
Entering Data and Editing Fields..................................................................................................................... 36
Customizing Your Phone.............................................................39
General Settings .................................................................................................................................................... 39
Wallpaper............................................................................................................................................................. 39
Screen Saver........................................................................................................................................................ 41
Power Saving...................................................................................................................................................... 44
Backlight............................................................................................................................................................... 47
Contrast ................................................................................................................................................................ 48
Language.............................................................................................................................................................. 48
Time & Date........................................................................................................................................................ 49
Administrator Password................................................................................................................................. 51
Key As Send ........................................................................................................................................................ 52
Phone Lock.......................................................................................................................................................... 53
Audio Settings........................................................................................................................................................ 56
Volume.................................................................................................................................................................. 56
Ring Tones........................................................................................................................................................... 57
Key Tone............................................................................................................................................................... 59
BLF Ring Type..................................................................................................................................................... 60
Contact Management ......................................................................................................................................... 61
Directory............................................................................................................................................................... 61
Local Directory ................................................................................................................................................... 62
Blacklist ................................................................................................................................................................. 75
Remote Phone Book........................................................................................................................................ 76
Call History Management.................................................................................................................................. 78
Viewing History Records................................................................................................................................ 78
Placing a Call from History Records .......................................................................................................... 79
Adding a Contact to the Local Directory/Blacklist............................................................................... 79
Deleting History Records............................................................................................................................... 79
Disabling History Record ............................................................................................................................... 80
Search Source List in Dialing ............................................................................................................................ 80

Table of Contents
xiii
System Customizations....................................................................................................................................... 82
Headset Use........................................................................................................................................................ 82
Bluetooth Headset............................................................................................................................................ 84
DSS Keys............................................................................................................................................................... 89
Account Management ..................................................................................................................................103
Dial Plan..............................................................................................................................................................106
Emergency Number.......................................................................................................................................112
Live Dialpad.......................................................................................................................................................113
Hotline.................................................................................................................................................................113
Basic Call Features......................................................................115
Placing Calls ..........................................................................................................................................................115
Answering Calls....................................................................................................................................................118
Ending Calls...........................................................................................................................................................119
Redialing Numbers.............................................................................................................................................119
Recent Call In Dialing ........................................................................................................................................119
Auto Answer..........................................................................................................................................................121
Auto Redial............................................................................................................................................................122
Call Completion...................................................................................................................................................123
ReCall.......................................................................................................................................................................125
Call Mute ................................................................................................................................................................125
Mute a Call ........................................................................................................................................................126
Mute While Dialing ........................................................................................................................................126
Keep Mute .........................................................................................................................................................126
Call Hold/Resume ...............................................................................................................................................127
Do Not Disturb (DND).......................................................................................................................................128
Call Forward ..........................................................................................................................................................133
Static Forwarding............................................................................................................................................133
Dynamic Forwarding .....................................................................................................................................141
Call Transfer...........................................................................................................................................................141
Blind Transfer....................................................................................................................................................141
Semi-attended Transfer................................................................................................................................143
Attended Transfer...........................................................................................................................................143
Call Waiting ...........................................................................................................................................................144
Conference ............................................................................................................................................................145
Local Conference ............................................................................................................................................145
Network Conference......................................................................................................................................146
Call Park..................................................................................................................................................................148
FAC Mode ..........................................................................................................................................................148
Transfer Mode..................................................................................................................................................151
Call Pickup .............................................................................................................................................................152
Directed Call Pickup.......................................................................................................................................153
Group Call Pickup ...........................................................................................................................................155

User Guide for the SIP-T46G IP Phone
xiv
Anonymous Call ..................................................................................................................................................157
Anonymous Call Rejection ..............................................................................................................................158
Advanced Phone Features.........................................................161
Busy Lamp Field (BLF)........................................................................................................................................161
Configuring the BLF Feature on the IP Phone.....................................................................................161
Using BLF Feature on the IP Phone .........................................................................................................166
BLF List ....................................................................................................................................................................167
Call Recording ......................................................................................................................................................169
Recording Using a USB Flash Drive .........................................................................................................170
Recording Using a Record Key..................................................................................................................176
Hot Desking ..........................................................................................................................................................178
Intercom .................................................................................................................................................................179
Configuring the Intercom Feature on the IP Phone..........................................................................180
Using Intercom ................................................................................................................................................182
Multicast Paging..................................................................................................................................................183
Sending RTP Stream......................................................................................................................................183
Receiving RTP Stream ...................................................................................................................................187
Using Multicast Paging.................................................................................................................................188
Music on Hold (MoH)........................................................................................................................................189
Automatic Call Distribution (ACD) ...............................................................................................................190
Shared Call Appearance (SCA).......................................................................................................................192
Configuring SCA Feature on the IP Phone ...........................................................................................193
Using SCA Feature on the IP Phone........................................................................................................199
Bridged Lines Appearance (BLA)...................................................................................................................205
Configuring BLA Feature on the IP Phone............................................................................................206
Using BLA Feature on the IP Phone.........................................................................................................209
Messages................................................................................................................................................................211
Short Message Service (SMS).....................................................................................................................211
Voice Mail ..........................................................................................................................................................213
Message Waiting Indicator (MWI) ...........................................................................................................215
Regulatory Notices ....................................................................219
Service Agreements ...........................................................................................................................................219
Limitations of Liability .......................................................................................................................................219
Safety Instructions ..............................................................................................................................................219
Appendix.....................................................................................221
Appendix A –Time Zones................................................................................................................................221
Appendix B –Menu Structure........................................................................................................................223
Index ...........................................................................................225

Table of Contents
xv

Overview
1
Overview
This chapter provides the overview of the SIP-T46G IP phone. Topics include:
Hardware Component Instructions
Icon Instructions
LED Instructions
User Interfaces
Documentations
If you require additional information or assistance with your new phone, contact your system
administrator.
Hardware Component Instructions
The main hardware components of the SIP-T46G IP phone are the LCD screen and the keypad.

User Guide for the SIP-T46G IP Phone
2
Hardware component instructions of the SIP-T46G IP phone are:
Item
Description
①
LCD Screen
Shows information about calls, messages, soft keys, time, date
and other relevant data:
• Default account
• Call information—caller ID, call duration
• Icons (for example, )
• Missed call text or second incoming caller information
• Prompt text (for example, "Saving config file!")
• Time and date
②
Power Indicator LED
Indicates phone power and some feature statuses.
• Receives an incoming call—Fast flashing
• Receives a voice mail or text message—Slowly flashing
③
Line Keys
Use these keys to activate up to sixteen accounts and assign
various features.
④
HEADSET Key
Toggles and indicates the headset mode.
MUTE Key
Toggles and indicates mute feature.
⑤
MESSAGE Key
Accesses voice messages.
HOLD Key
Places a call on hold or resumes a held call.
REDIAL Key
Redials a previously dialed number.
TRANSFER Key
Transfers a call to another party.
⑥
Speakerphone Key
Toggles and indicates the hands-free speakerphone mode.
⑦
Volume Key
Adjusts the volume of the handset, headset, speaker, ringer or
media.
⑧
Keypad
Provides the digits, letters and special characters in
context-sensitive applications.
⑨
Scroll through the displayed information.
Confirms actions or answers incoming calls.
Cancels actions or rejects incoming calls.
⑩
Soft Keys
Label automatically to identify their context-sensitive features.
⑪
Speaker
Provides hands-free (speakerphone) audio output.
⑫
Hookswitch Tab
Secures the handset in the handset cradle when the IP phone
is mounted vertically. For more information on how to adjust
the hookswitch tab, refer to Yealink Wall Mount Quick
Installation Guide for Yealink IP Phones .
⑬
Hookswitch
Picking up the handset from the handset cradle, the
hookswitch bounces and the phone connects to the line,

Overview
3
Item
Description
laying the handset down on the handset cradle, the phone
disconnects from the line.
Icon Instructions
Feature Status Icons
Icons appearing on the status bar are described in the following table:
Icons
Description
Network is unavailable
Hands-free speakerphone mode
Handset mode
Headset mode
Voice Mail
Text Message
Auto Answer
Do Not Disturb (DND)
Keep Mute
Ringer volume is 0
Phone Lock
Missed Calls
Call Forward
Recording starts successfully (Using a USB flash drive)
Recording is paused (Using a USB flash drive)

User Guide for the SIP-T46G IP Phone
4
Icons
Description
Bluetooth mode is on
Bluetooth headset is both paired and connected
Wi-Fi connection is successful
Wi-Fi connection failed
Line Key Icons
Icon indicator (associated with line key features)
Icons
Description
Hold
Private Hold
DND
Voice Mail
SMS
Direct Pickup
Group Pickup
DTMF
Prefix
Local Group
XML Group
LDAP
XML Browser
Conference
Forward
Transfer
ReCall