ZKTeco RevFace15 User manual

Product Name and Model Number User Manual
Page | 1 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Thank you for choosing our product. Please read the instructions carefully
before operation. Follow these instructions to ensure that the product is
functioning properly. The images shown in this manual are for illustrative
purposes only.
For further details, please visit our Company’s website
www.zkteco.com.
User Manual
RevFace15
Date: January 2023
Doc Version: 1.1
English

RevFace15 User Manual
Page | 1 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Copyright © 2023 ZKTECO CO., LTD. All rights reserved.
Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any
way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or
"ZKTeco").
Trademark
is a registered trademark of ZKTeco. Other trademarks involved in this manual are owned by
their respective owners.
Disclaimer
This manual contains information on the operation and maintenance of the ZKTeco equipment. The
copyright in all the documents, drawings, etc. in relation to the ZKTeco supplied equipment vests in and is
the property of ZKTeco. The contents hereof should not be used or shared by the receiver with any third
party without express written permission of ZKTeco.
The contents of this manual must be read as a whole before starting the operation and maintenance of the
supplied equipment. If any of the content(s) of the manual seems unclear or incomplete, please contact
ZKTeco before starting the operation and maintenance of the said equipment.
It is an essential pre-requisite for the satisfactory operation and maintenance that the operating and
maintenance personnel are fully familiar with the design and that the said personnel have received
thorough training in operating and maintaining the machine/unit/equipment. It is further essential for the
safe operation of the machine/unit/equipment that personnel have read, understood and followed the
safety instructions contained in the manual.
In case of any conflict between terms and conditions of this manual and the contract specifications,
drawings, instruction sheets or any other contract-related documents, the contract conditions/documents
shall prevail. The contract specific conditions/documents shall apply in priority.
ZKTeco offers no warranty, guarantee or representation regarding the completeness of any information
contained in this manual or any of the amendments made thereto. ZKTeco does not extend the warranty
of any kind, including, without limitation, any warranty of design, merchantability or fitness for a particular
purpose.
ZKTeco does not assume responsibility for any errors or omissions in the information or documents which
are referenced by or linked to this manual. The entire risk as to the results and performance obtained from
using the information is assumed by the user.
ZKTeco in no event shall be liable to the user or any third party for any incidental, consequential, indirect,
special, or exemplary damages, including, without limitation, loss of business, loss of profits, business
interruption, loss of business information or any pecuniary loss, arising out of, in connection with, or

RevFace15 User Manual
Page | 2 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been
advised of the possibility of such damages.
This manual and the information contained therein may include technical, other inaccuracies or
typographical errors. ZKTeco periodically changes the information herein which will be incorporated into
new additions/amendments to the manual. ZKTeco reserves the right to add, delete, amend or modify the
information contained in the manual from time to time in the form of circulars, letters, notes, etc. for better
operation and safety of the machine/unit/equipment. The said additions or amendments are meant for
improvement /better operations of the machine/unit/equipment and such amendments shall not give any
right to claim any compensation or damages under any circumstances.
ZKTeco shall in no way be responsible (i) in case the machine/unit/equipment malfunctions due to any
non-compliance of the instructions contained in this manual (ii) in case of operation of the
machine/unit/equipment beyond the rate limits (iii) in case of operation of the machine and equipment in
conditions different from the prescribed conditions of the manual.
The product will be updated from time to time without prior notice. The latest operation procedures and
relevant documents are available on http://www.zkteco.com.
If there is any issue related to the product, please contact us.
ZKTeco Headquarters
Address ZKTeco Industrial Park, No. 32, Industrial Road,
Tangxia Town, Dongguan, China.
Phone +86 769 - 82109991
Fax +86 755 - 89602394
For business related queries, please write to us at: [e-mail].
To know more about our global branches, visit www.zkteco.com.

RevFace15 User Manual
Page | 3 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
About the Company
ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein)
readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition
Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and
Consumer products including battery-operated fingerprint and face-reader Door Locks. Our security
solutions are multi-lingual and localized in over 18 different languages. At the ZKTeco state-of-the-art
700,000 square foot ISO9001-certified manufacturing facility, we control manufacturing, product design,
component assembly, and logistics/shipping, all under one roof.
The founders of ZKTeco have been determined for independent research and development of biometric
verification procedures and the productization of biometric verification SDK, which was initially widely
applied in PC security and identity authentication fields. With the continuous enhancement of the
development and plenty of market applications, the team has gradually constructed an identity
authentication ecosystem and smart security ecosystem, which are based on biometric verification
techniques. With years of experience in the industrialization of biometric verifications, ZKTeco was
officially established in 2007 and now has been one of the globally leading enterprises in the biometric
verification industry owning various patents and being selected as the National High-tech Enterprise for 6
consecutive years. Its products are protected by intellectual property rights.
About the Manual
This manual introduces the operations of RevFace15.
All figures displayed are for illustration purposes only. Figures in this manual may not be exactly consistent
with the actual products.

RevFace15 User Manual
Page | 4 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Document Conventions
Conventions used in this manual are listed below:
GUI Conventions
For Software
Convention Description
Bold font Used to identify software interface names e.g., OK, Confirm, Cancel.
>Multi-level menus are separated by these brackets. For example, File > Create >
Folder.
For Device
Convention Description
< > Button or key names for devices. For example, press <OK>.
[ ] Window names, menu items, data table, and field names are inside square
brackets. For example, pop up the [New User] window.
/Multi-
level menus are separated by forwarding slashes. For example,
[File/Create/Folder].
Symbols
Convention Description
This represents a note that needs to pay more attention to.
The general information which helps in performing the operations faster.
The information which is significant.
Care taken to avoid danger or mistakes.
The statement or event that warns of something or that serves as a cautionary
example.

RevFace15 User Manual
Page | 5 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Table of Contents
1SAFETY MEASURES ......................................................................................................................... 7
2OVERVIEW...................................................................................................................................... 10
3INSTRUCTION FOR USE ................................................................................................................. 11
STANDING POSITION,POSTURE AND FACIAL EXPRESSION ...............................................................................................................113.1
FACE REGISTRATION.............................................................................................................................................................................123.2
STANDBY INTERFACE............................................................................................................................................................................133.3
VIRTUAL KEYBOARD .............................................................................................................................................................................143.4
VERIFICATION MODE............................................................................................................................................................................153.5
3.5.1 FACIAL VERIFICATION ................................................................................................................................................................................ 15
3.5.2 MULTI-FACE VERIFICATION ...................................................................................................................................................................... 18
3.5.3 CARD VERIFICATION ................................................................................................................................................................................... 21
3.5.4 PASSWORD VERIFICATION........................................................................................................................................................................ 23
4MAIN MENU ................................................................................................................................... 26
5USER MANAGEMENT..................................................................................................................... 27
USER REGISTRATION.............................................................................................................................................................................275.1
5.1.1 USER ID AND NAME .................................................................................................................................................................................... 27
5.1.2 USER ROLE ..................................................................................................................................................................................................... 28
5.1.3 FACE................................................................................................................................................................................................................. 28
5.1.4 PASSWORD.................................................................................................................................................................................................... 29
5.1.5 PROFILE PHOTO ........................................................................................................................................................................................... 30
5.1.6 ACCESS CONTROL ROLE ............................................................................................................................................................................ 30
SEARCH USER........................................................................................................................................................................................315.2
EDIT USER .............................................................................................................................................................................................325.3
DELETE USER ........................................................................................................................................................................................325.4
DISPLAY STYLE .....................................................................................................................................................................................335.5
6USER ROLE ..................................................................................................................................... 34
7COMMUNICATION SETTINGS ....................................................................................................... 36
NETWORK SETTINGS.............................................................................................................................................................................367.1
SERIAL COMM.......................................................................................................................................................................................377.2
PC CONNECTION..................................................................................................................................................................................387.3
WIRELESS NETWORK ............................................................................................................................................................................387.4
CLOUD SERVER SETTINGS....................................................................................................................................................................417.5
WIEGAND SETUP ..................................................................................................................................................................................417.6
7.6.1 WIEGAND INPUT .......................................................................................................................................................................................... 42
7.6.2 WIEGAND OUTPUT...................................................................................................................................................................................... 44
NETWORK DIAGNOSIS..........................................................................................................................................................................457.7
8SYSTEM SETTINGS......................................................................................................................... 46
DATE AND TIME....................................................................................................................................................................................478.1

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ACCESS LOGS SETTING AND ATTENDANCE........................................................................................................................................488.2
FACE PARAMETERS...............................................................................................................................................................................508.3
DETECTION MANAGEMENT .................................................................................................................................................................548.4
DEVICE TYPE SETTINGS ........................................................................................................................................................................558.5
SECURITY SETTINGS ..............................................................................................................................................................................568.6
FACTORY RESET....................................................................................................................................................................................568.7
9PERSONALIZE SETTINGS............................................................................................................... 58
INTERFACE SETTINGS............................................................................................................................................................................589.1
VOICE SETTINGS....................................................................................................................................................................................599.2
BELL SCHEDULES..................................................................................................................................................................................609.3
PUNCH STATES OPTIONS.....................................................................................................................................................................619.4
SHORTCUT KEY MAPPINGS..................................................................................................................................................................629.5
10 DATA MANAGEMENT.................................................................................................................... 64
DELETE DATA .......................................................................................................................................................................................6410.1
11 ACCESS CONTROL ......................................................................................................................... 67
ACCESS CONTROL OPTIONS................................................................................................................................................................6811.1
TIME RULE SETTING AND TIME SCHEDULE .........................................................................................................................................7111.2
HOLIDAYS .............................................................................................................................................................................................7311.3
ACCESS GROUPS ..................................................................................................................................................................................7411.4
COMBINED VERIFICATION ....................................................................................................................................................................7511.5
ANTI-PASSBACK SETUP........................................................................................................................................................................7611.6
DURESS OPTIONS .................................................................................................................................................................................7711.7
12 ATTENDANCE SEARCH.................................................................................................................. 79
13 PRINT SETTINGS ............................................................................................................................ 81
PRINT DATA FIELD SETTINGS...............................................................................................................................................................8113.1
PRINT OPTIONS SETTINGS....................................................................................................................................................................8213.2
14 AUTOTEST...................................................................................................................................... 83
15 SYSTEM INFORMATION ................................................................................................................ 84
16 CONNECT TO ZKBIOACCESS IVS SOFTWARE............................................................................... 85
SET THE COMMUNICATION ADDRESS .................................................................................................................................................8516.1
ADD DEVICE ON THE SOFTWARE.........................................................................................................................................................8616.2
ADD PERSONNEL ON THE SOFTWARE .................................................................................................................................................8716.3
APPENDIX 1 ............................................................................................................................................... 88
REQUIREMENTS OF LIVE COLLECTION AND REGISTRATION OF VISIBLE LIGHT FACE IMAGES...................................................................88
REQUIREMENTS FOR VISIBLE LIGHT DIGITAL FACE IMAGE DATA...............................................................................................................89
APPENDIX 2 ............................................................................................................................................... 90
PRIVACY POLICY ............................................................................................................................................................................................90
ECO-FRIENDLY OPERATION...........................................................................................................................................................................92

RevFace15 User Manual
Page | 7 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
1Safety Measures
The below instructions intend to ensure that the user can use the product correctly to avoid danger or
property loss. The following precautions are to keep users safe and prevent any damage. Please read
carefully before installation.
Noncompliance with instructions could lead to product damage or physical injury (may even cause
death).
1. Read, follow, and retain instructions - All safety and operational instructions must be properly
read and followed before bringing the device into service.
2. Do not ignore warnings - Adhere to all warnings on the unit and in the operating instructions.
3. Accessories - Use only manufacturer-recommended or product-sold accessories. Please do not use
any other components other than manufacturer suggested materials.
4. Precautions for the installation – Do not place this device on an unstable stand or frame. It may
fall and cause serious injury to persons and damage to the device.
5. Service - Do not try to service this unit yourself. Opening or removing covers may expose you to
hazardous voltages or other hazards.
6. Damage requiring service - Disconnect the system from the Mains AC or DC power source and
refer service personnel under the following conditions:
When cord or connection control is affected.
When the liquid spilled, or an item dropped into the system.
If exposed to water or due to inclement weather (rain, snow, and more).
If exposed to water or due to inclement weather (rain, snow, and more).
Just change controls defined in operating instructions. Improper adjustment of the controls may
result in damage and involve a qualified technician to return the device to normal operation.
And do not connect multiple devices to one power adapter as adapter overload can cause over-heat
or fire hazard.
7. Replacement parts - When replacement parts are needed, service technicians must only use
replacement parts provided by the supplier. Unauthorized substitutes can result in a burn, shock, or
other hazards.
8. Safety check - On completion of service or repair work on the unit, ask the service technician to
perform safety checks to ensure proper operation of the device.
9. Power sources - Operate the system only from the label's power source form. If the sort of AC
adapter to use is unclear, call your dealer.

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10. Lightning - Can install external lightning conductors to protect against electrical storms. It stops
power-ups from destroying the system.
Recommended installing the devices in areas with limited access.
Electrical Safety
Before connecting an external cable to the device, complete grounding properly, and set up
surge protection; otherwise, static electricity will damage the mainboard.
Make sure that the power has been disconnected before you wire, install, or dismantle the
device.
Ensure that the signal connected to the device is a weak-current (switch) signal; otherwise,
components of the device will get damaged.
Ensure that the standard voltage applicable in your country or region is applied. If you are not
sure about the endorsed standard voltage, please consult your local electric power company.
Power mismatch may cause a short circuit or device damage.
In the case of power supply damage, return the device to the professional technical personnel
or your dealer for handling.
To avoid interference, keep the device far from high electromagnetic radiation devices, such as
generators (including electric generators), radios, televisions, (especially CRT) monitors, or
speakers.
Operation Safety
If smoke, odour, or noise rise from the device, turn off the power at once and unplug the power
cable, and then please contact the service centre.
Transportation and other unpredictable causes may damage the device’s hardware. Check
whether the device has any intense damage before installation.
If the device has major defects that you cannot solve, contact your dealer as soon as possible.
Dust, moisture, and abrupt temperature changes can affect the device's service life. You are
advised not to keep the device under such conditions.
Do not keep the device in a place that vibrates. Handle the device with care. Do not place heavy
objects on top of the device.
Do not apply rosin, alcohol, benzene, pesticides, and other volatile substances that may
damage the device enclosure. Clean the device accessories with a piece of soft cloth or a small
amount of cleaning agent.
If you have any technical questions regarding usage, contact certified or experienced technical
personnel.

RevFace15 User Manual
Page | 9 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Note
Make sure whether the positive polarity and negative polarity of the DC 12V AC adapter is
connected correctly. A reverse connection may damage the device. It is not advisable to connect
the AC 24V AC adapter to the DC 12V input port.
Make sure to connect the wires following the positive polarity and negative polarity shown on the
device's nameplate.
The warranty service does not cover accidental damage, damage caused by mis-operation, and
damage due to independent installation or repair of the product by the user.

RevFace15 User Manual
Page | 10 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
2Overview
RevFace15 uses the latest Computer Vision Technology. It supports facial verification with large capacity
and quick recognition and also improves security performance in all aspects.
It accepts touchless recognition technology and new functions namely Masked Individual Identification
which eliminates hygiene concerns effectively. It is also equipped with the ultimate Anti-Spoofing
algorithm for facial recognition against almost all types of fake photos and videos attack.
The terminal with mask detection is a perfect device to help reduce the spread of germs and help prevent
infections at each access point of any premises and public areas such as hospitals, factories, schools,
commercial buildings, stations during the recent global public health issue with its fast and accurate
masked individual identification functions during facial verification.
Features





Visible Light Facial Recognition.
Better hygiene with touchless biometric authentication and masked individual identification.
Anti-spoofing algorithm against printed photo attack (laser, color and B/W photos), videos attack
and 3D mask attack.
Multiple Verification Methods: Password / Face / Card.
Multi-face Verification.
Other Specifications
Mask detection.

RevFace15 User Manual
Page | 11 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
3Instruction for Use
Before getting into the device features and functions, it is recommended to be familiar with the below
fundamentals.
Standing Position, Posture and Facial Expression3.1
Recommended Standing Posture and Facial Expression
Note: Please keep your facial expression and standing posture natural while enrolment or
verification.
Standing Posture
Facial Expression

RevFace15 User Manual
Page | 12 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Face Registration3.2
Try to keep the face in the centre of the screen during registration. Please face towards the camera and
stay still during face registration. The screen should look like this:
Correct face registration and authentication method
Recommendation for registering a face
When registering a face, maintain a distance of 40cm to 80cm between the device and the face.
Be careful to keep your facial expression natural and not to change. (smiling, drawn face, wink,
etc.)
If you do not follow the instructions on the screen, the face registration may take a longer time or
may fail.
Be careful not to cover the eyes or eyebrows.
Do not wear hats, masks, sunglasses, or eyeglasses.
Be careful not to display two faces on the screen. Register one person at a time.
It is recommended for a user wearing glasses to register both faces with and without glasses.

RevFace15 User Manual
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Recommendation for authenticating a face
Ensure that the face appears inside the guideline displayed on the screen of the device.
Sometimes, authentication may fail due to the change in the wearing glasses then the one used
while registration. In such a case, you may require authenticating your face with the previously
worn glasses. If your face was registered without glasses, you should authenticate your face
without glasses further.
If a part of the face is covered with a hat, a mask, an eye patch, or sunglasses, authentication may
fail. Do not cover the face, allow the device to recognize both the eyebrows and the face.
Standby Interface3.3
After connecting the AC adapter, the following standby interface is displayed:
Tap to enter the User ID input interface.
When there is no Super Administrator set in the device, tap to go to the menu.
After adding a Super Administrator on the device, it requires the Super Administrator’s verification
before opening the menu functions.
Note: For the security of the device, it is recommended to register a super administrator the first time
you use the device.

RevFace15 User Manual
Page | 14 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Virtual Keyboard3.4
Note:
The device supports the input in Chinese language, English language, numbers, and symbols.
1. Tap [En] to switch to the English keyboard.
2. Press [123] to switch to the numeric and symbolic keyboard.
3. Tap [ABC] to return to the alphabetic keyboard.
4. Tap the input box, a virtual keyboard appears.
5. Tap [ESC] to exit the virtual keyboard.

RevFace15 User Manual
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Verification Mode3.5
3.5.1 Facial Verification
1:N Facial Verification
1. Conventional verification
In this verification mode, the device compares the collected facial images with all face data registered in
the device. The following is the pop-up prompt of a successful comparison result.
2. Enable mask detection
When the user enables the Enable Mask Detection function, the device identifies whether the user is
wearing a mask while verification or not. The following are the popups of the comparison result prompt
interface.

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1:1 Facial Verification
In this verification mode, the device compares the face captured by the camera with the facial template
related to the entered user ID. Press on the main interface and enter the 1:1 facial verification mode
and enter the user ID and tap [OK].

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If the user has registered card and password in addition to the face, and the verification method is set to
Password/Card/Face verification, the following screen will appear. Select the icon to enter the face
verification mode.
After successful verification, the prompt box displays "Successfully verified", as shown below:
If the verification is failed, it prompts "Please adjust your position! ".

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3.5.2 Multi-face Verification
1:N Multi-face Verification
1. Conventional verification
In this verification mode, the device compares the collected multi-person facial images with all the face
data registered in it. The device supports verification of up to 4 people at once. But the number of
verification results to be displayed on the right side can be configured. The following image shows the
pop-up prompt of a successful comparison result.
Tap System > Face > Face Identifying Settings > Identifying Mode > Multi-face Identifying > Count
to Display to set the number of the verification results to be displayed.
Note: The Count to Display can be set between 1 to 4.
2. Enable mask detection
When the user enables the Enable mask detection function, the device identifies whether the user is
wearing a mask while verification or not. The following are the popups of the comparison result prompt
interface.

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Note: Not wearing a mask is displayed as icon.
1:1 Multi-face Verification
In this verification mode, the device compares the face captured by the camera with the facial template
associated to the entered user ID. Press on the main interface and select the 1:1 facial verification
mode and enter the user ID and tap [OK].