Zte H3140 User manual

ZXHN H3140
Home Gateway
User Manual

ZXHN H3140
Home Gateway
User Manual
Manual No: SJ-20210621164956-007
Edition Time: 2021-09-22(R1.0)
LEGAL INFORMATION
Copyright © 2021 ZTE CORPORATION.
The contents of this document are protected by copyright laws and
international treaties. Any reproduction or distribution of this document
or any portion of this document, in any form by any means, without
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All company, brand and product names are trade or service marks, or
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spective owners.
This document is provided “as is”, and all express, implied, or statutory
warranties, representations or conditions are disclaimed, including
without limitation any implied warranty of merchantability tness, for
a particular purpose, title or non-infringement. ZTE CORPORATION and
its licensors shall not be liable for damages resulting from the use of or
reliance on the information contained herein.
ZTE CORPORATION or its licensors may have current or pending int-
ellectual property rights or applications covering the subject matter
of this document. Except as expressly provided in any written license
between ZTE CORPORATION and its licensee, the user of this do-
cument shall not acquire any license to the subject matter herein.
ZTE CORPORATION reserves the right to upgrade or make technical
change to this product without further notice.
Users may visit ZTE technical support website
http://support.zte.com.cn to inquire related information.
The ultimate right to interpret this product resides in ZTE CORPORA-
TION.

1 Safety Precautions
Note
Before using the device, read the following safety precautions. ZTE bears no liabil-
ity to the consequences incurred by violation of the safety instructions.
Usage Cautions
Read all the safety cautions carefully before using the device.
Only use the accessories included in the package, such as power supply
adapter.
Do not extend the power cord, otherwise the device will not work.
The power supply voltage must meet the requirements of the device input
voltage (The voltage fluctuation range is less than 10%).
Keep the power plug clean and dry to prevent any risk of electric shock or oth-
er dangers.
Disconnect all the cables during a lightning storm to prevent the device from
damage.
Power off and unplug the power plug when the device is not in use for a long
time.
Do not attempt to open the covers of the device. It is dangerous to do so
when the device is powered ON.
Power off and stop using the device under the conditions such as, abnormal
sound, smoke, and strange smell. Contact the service provider for mainte-
nance if the device is faulty.
Environment Requirements
Ensure proper ventilation to the device. Place the device away from direct
sunlight.
Keep the device ventilated and dry. Never spill any liquid on the device.
Do not place any object on the device to prevent any deformation or damage
to the device.
Do not place the device near any source of heat or water.
Keep the device away from any household appliances with strong magnetic
or electric fields, such as microwave oven and refrigerator.
Cleaning Requirements
Before cleaning, power off the device, and unplug all the cables connected to
the device, such as power cable, optical fiber, and Ethernet cable.
Do not use any liquid or spray to clean the device. Use a soft dry cloth.

Environment Protection
Do not dispose the device or battery improperly.
Observe the local regulations about the equipment disposal or treatment.
Restrictions in the 5 GHz Band
According to Article 10(10) of Directive 2014/53/EU, the packaging shows that
this radio equipment will be subject to some restrictions when placed on the
market in Belgium(BE), Bulgaria(BG), the Czech Republic(CZ), Denmark(DK), Ger-
many(DE), Estonia(EE), Ireland(IE), Greece(EL),Spain(ES), France(FR), Croatia(HR),
Italy(IT),Cyprus(CY), Latvia(LV), Lithuania(LT), Luxembourg(LU), Hungary(HU),
Malta(MT), Netherlands(NL), Austria(AT), Poland(PL), Portugal(PT), Romania(RO),
Slovenia(SI), Slovakia(SK), Finland(FI), Sweden(SE), Turkey(TR), Norway(NO),
Switzerland(CH), Iceland(IS), and Liechtenstein(LI).
The WLAN function for this device is restricted to indoor use only when operating
in the 5150 to 5350 MHz frequency range.
RF Exposure Information
The Maximum Permissible Exposure (MPE) level is calculated based on a distance
of d=20 cm between the device and the human body. To maintain compliance
with the RF exposure requirement, a separation distance of 20 cm between the
device and the human should be maintained.
EU Declaration of Conformity
Hereby, ZTE Corporation declares that the radio equipment type ZXHN H3140 is
in compliance with Directive 2014/53/EU, The full text of the EU declaration of
conformity is available at the following Internet address:
http://support.zte.com.cn/support/cer/EU
Environmental Information
The equipment you purchased has required the extraction and use of natural re-
sources for its production. It may contain substances that are hazardous to peo-
ple’s health and to the environment. To avoid putting such substances into our
environment and to reduce pressure on our natural resources, we ask that you
reuse or recycle your end-of-life equipment by using an accredited electronics
take-back system.
The symbols below indicate that this product should be reused or recycled and
not simply discarded. Please locate and use an appropriate reuse and recycling
site.
If you need more information on collection, reuse and recycling systems, contact
your local or regional waste administration. You may also contact your equip-
ment provider for more information on the environmental performances of these
products.

D.Lgs. 03.09.20 n.116.
Raccolta differenziata famiglia di materiale PLASTICA.
Verifica le disposizioni del tuo comune.
2 Package Check
After unpacking the ZXHN H3140 product, check that the following items are
complete.
Name Quantity
ZXHN H3140 1
Power adapter 1
RJ-45 Ethernet cable 1
User manual 1
Note
The list is only for reference. The actual contents may vary from the list.
If any item is found to be wrong, missing, or damaged, contact your service
provider. Keep the package and all the items in good condition if you want to re-
place the product.
3 Product Specifications
The ZXHN H3140 product is a new generation home gateway device with 802.11
AX Wi-Fi (2.4GHz, 5GHz), which provides High Speed Internet, IPTV and Voice over
IP services through the GE or Fiber(SFP) uplink. Those services are delivered by
the gateway on your home network to the PCs, STBs, phones, gaming devices and
so on via the integrated interfaces: Ethernet, Wi-Fi, phone ports.

Technical Specifications
Dimension 274 mm (H) × 212 mm (W) × 35 mm (D)
Certification CE Certification and Wi-Fi Certification
Power adapter Input: AC 100 V – 240 V, 50 Hz/60 Hz
Output: DC 12.0 V, 2.5 A
Environment Requirements
Operation temperature 0 °C – 40 °C (32 °F – 104 °F)
Operation humidity 5% – 95% (non-condensing)
Wi-Fi Radio Specifications
Radio Frequencies Maximum Output Power
Wi-Fi 2.4 GHz band:
(2400 – 2483.5) MHz
EIRP < 20 dBm
Wi-Fi 5 GHz band:
(5150 – 5350) MHz
EIRP < 23 dBm
Wi-Fi 5 GHz band:
(5470 – 5725) MHz
EIRP < 30 dBm
Note
Please use the power adapter provided by the manufacturer.
4 Hardware Description
Front panel
Figure 4-1 shows the front panel of the ZXHN H3140, and Figure 4-2 shows the
indicators.

Figure 4-1 The Front Panel
Figure 4-2 The indicators
Indicator Status Description
Fixed green All services are available. At lease one wire-
less radio is enabled.
Power
Fixed red One or more subscription services are cur-
rently unavailable.

Indicator Status Description
Green flashing Operator is configuring the modem remote-
ly.
Fixed orange Bootloader in progress.
Flashing orange The device is upgraded remotely or locally.
Off The device is powered off.
Fixed green Connected to the WAN device.Linea (
LAN4/SFP)
Off Not connected to the WAN device.
Fixed green Internet connection succeed.
Flashing green Connected to the Internet, when sending /
receiving data.
Web
Off No internet connection.
Fixed green At lease one wireless interface is enabled, no
wireless activity.
Flashing green At lease one wireless interface is enabled,
wireless activity in progress.
WiFi
Off Both 2.4G and 5G wireless interfaces are dis-
abled.
Fixed green Client registered correctly via WPS.
Fast Flashing
green
Process error or session overlap is detected.
WPS
Slow flashing
green
WPS registration in progress.

Indicator Status Description
Fixed green At least one active network device is con-
nected to the Ethernet switch.
Flashing green At least one active network device is con-
nected to the Ethernet switch and is in the
process of sending / receiving data.
LAN
Off There are no active Ethernet devices con-
nected to the Ethernet switch.
Fixed green The VoIP telephone service is active.
Flashing green The VoIP telephone service is active and
there are activities in progress.
Voce
Off The VoIP telephone service is not active or is
not included in your subscription.
Side panel
Figure 4-3 shows the interfaces on the side panel of the ZXHN H3140.

Figure 4-3 The Side Panel
Interface Function
USB1 USB 3.0 host port, it is used to connect to the USB storage de-
vice.
Rear panel
Figure 4-4 shows the interfaces and buttons on the rear panel of the ZXHN H3140.

Figure 4-4 The Rear Panel
Interface/Button Function
WiFi WLAN switch , it is used to turn on / off the WLAN.
WPS WPS Push Button.
Reset During power ON period, hold on this button for more
than 5 seconds to reset the current settings to the fac-
tory default setting, and then the system restarts auto-
matically.
On/Off Power switch, to power on or power off the device.
Power Power supply port, It is connected to the power
adapter.

Interface/Button Function
Tel1
Tel2
RJ-11 port, it is used to connect to the analog tele-
phone.
USB2 USB 2.0 host port, it is used to connect to USB storage
device.
LAN1-LAN3 RJ-45 port, it is used to connect the modem to comput-
er , STB or other network devices.
LAN4/WAN RJ-45 port, it is used to connect to the uplink Ethernet
access network
Fibra Optical port, it is used to connect to the uplink PON
network.
5 Hardware Connection
Figure 5-1 shows the devices that are connected to interfaces of the ZXHN H3140.

Figure 5-1 Cable Connection
After the devices are connected to the ZXHN H3140 device, press the power but-
ton. When the corresponding indicators on the front panel are On, you can enjoy
various services provided by the service provider.
The factors affecting the wireless network coverage range include the location
of the product, distance between the product and a wireless terminal, number
of obstacles, obstacle material and density, and interference source. It is recom-
mended that you place the product in accordance with the following principles
to maximize the strength of wireless signals.
The product should be far away from the objects affecting wireless signal
propagation, for example, an object with a high reflectivity such as a metallic
object or a mirror.
The product should be far away from an electrical appliance with a strong
magnetic or electric field, for example, a microwave oven, a refrigerator, a
wireless router, a cordless phone, or a Bluetooth product.

The product should be installed on the same floor as the applied area.
Do not put other objects on the product. Try to reduce the number of obsta-
cles between the product and a wireless terminal.
Horizontally place the product in the middle of the applied area and do not
put it in a corner.
Do not place the product at a high position while it is placed horizontally. The
recommended height is 1.2 to 1.5 meters.
6 Troubleshooting
The Power indicator on the front panel is off after the power button is
pressed.
The power adapter is not correctly connected to the device. Be sure to use the
power adapter supplied with the device.
The Linea indicator on the front panel is off after the device is powered
on.
The WAN link is not established.
The device is not registered.
Please contact the service provider for help.
The LAN indicator on the front panel is off after the device is powered
on.
The corresponding LAN link is not established.
The Ethernet cable is not correctly connected to the LAN interface.
The network device connected to the LAN interface is not powered on.
The Voce indicator on the front panel is off after the device is powered
on.
The telephone function is abnormal. Please contact the service provider for help.