Zte ZXHN H2640 Programming manual

ZXHN H2640
Home Gateway
Maintenance Management Guide
Version: V10
ZTECORPORATION
No. 55, Hi-tech Road South, ShenZhen, P.R.China
Postcode: 518057
Tel: [phone]
URL: http://support.zte.com.cn
E-mail: [e-mail]

LEGALINFORMATION
Copyright 2020 ZTECORPORATION.
Thecontents ofthis documentareprotectedbycopyrightlawsandinternational treaties.Anyreproduction
or distribution of this document or any portion of this document, in any form by any means, without the
prior written consent of ZTE CORPORATION is prohibited. Additionally, the contents of this document
are protected by contractual confidentiality obligations.
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of ZTE CORPORATION or of their respectiveowners.
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conditions are disclaimed, including without limitation any implied warranty of merchantability, fitness for
a particular purpose, title or non-infringement. ZTE CORPORATION and its licensors shall not be liable
for damages resulting from the use of or reliance on the information containedherein.
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applications covering the subject matter of this document. Except as expressly provided in any written
license between ZTE CORPORATION and its licensee, the user of this document shall not acquire any
license to the subject matter herein.
ZTE CORPORATION reserves the right to upgrade or make technical change to this product without
further notice.
Users may visit the ZTE technical support website http://support.zte.com.cn to inquire for related
information.
The ultimate right to interpret this product resides in ZTECORPORATION.
Statement on the Use of Third-Party Embedded Software:
If third-party embedded software such as Oracle, Sybase/SAP, Veritas, Microsoft, Vmware, and Redhatis
delivered together with this product of ZTE, the embedded software must be used as only a component of
this product. If this product is discarded, the licenses for the embedded software must be void either and
must not be transferred. ZTE will provide technical support for the embedded software of this product.
Revision History
Revision No.
Revision Date
Revision Reason
R1.0
2020-07-27
First edition
Serial Number: SJ-20200714160642-002
Publishing Date: 2020-07-27(R1.0)

I
Contents
1 Safety Precautions ............................................................................................1-1
2 Product Overview.............................................................................................. 2-1
2.1 Product Specifications....................................................................................................2-1
2.2 Hardware Description.....................................................................................................2-2
2.3 Hardware Connection.....................................................................................................2-5
3 Configuration Preparation...............................................................................3-1
3.1 Configure TCP/IP............................................................................................................3-1
3.2 Login..................................................................................................................................3-2
4 Configure the Internet......................................................................................4-1
4.1 Status................................................................................................................................4-1
4.1.1 Check the DSL Status.....................................................................................4-1
4.1.2 Check the Ethernet Status..............................................................................4-3
4.1.3 Check the 3G Status .......................................................................................4-5
4.2 Configure the WAN.............................................................................................................4-6
4.2.1 Configure the DSL Connection......................................................................4-6
4.2.2 Configure the Ethernet Connection.............................................................4-10
4.2.3 Configure the 3G............................................................................................4-13
4.3 Configure the QoS........................................................................................................4-16
4.3.1 Configure the QoS Global Parameters.......................................................4-16
4.3.2 Configure the QoS Classification.................................................................4-17
4.4 Configure the Security.................................................................................................4-19
4.4.1 Configure the Firewall Level.........................................................................4-19
4.4.2 Configure the Filter Criteria...........................................................................4-21
4.4.3 Configure the Local Service Control............................................................4-24
4.4.4 Configure the ALG .........................................................................................4-26
4.4.5 Configure the DMZ.........................................................................................4-27
4.4.6 Configure the Port Forwarding.....................................................................4-28
4.5 Configure the Parental Controls.................................................................................4-29
4.6 Configure the DDNS ....................................................................................................4-30
4.7 Configure the SNTP.....................................................................................................4-31
4.8 Configure the Mulitcast................................................................................................4-33
4.8.1 Configure the IGMP.......................................................................................4-33
4.8.2 Configure the MLD.........................................................................................4-33

4
5 Configure the Local Network .........................................................................5-1
5.1 Check the Local Network Status..................................................................................5-1
5.2 Configure the WLAN......................................................................................................5-2
5.2.1 Configure the Basic Parameters of the WLAN............................................5-2
5.2.2 Configure the Advanced Parameters of the WLAN.....................................5-5
5.2.3 Configure the BSS Steering............................................................................5-7
5.2.4 Configure the Wi-Fi Scheduler.......................................................................5-7
5.3 Configure the LAN..........................................................................................................5-8
5.3.1 Configure the LAN(IPv4).................................................................................5-8
5.3.2 Configure the LAN(IPv6)...............................................................................5-11
5.3.3 Configure the eDNS0.....................................................................................5-15
5.4 Configure the Route.....................................................................................................5-16
5.4.1 Configure the Routing(IPv4) .........................................................................5-16
5.4.2 Configure the Routing(IPv6) .........................................................................5-19
5.5 Configure the FTP Server Feature............................................................................5-21
5.6 Configure the UPnP.....................................................................................................5-22
5.7 Configure the DMS.......................................................................................................5-23
5.8 Configure the DNS.......................................................................................................5-25
6 Configure the VoIP.................................................................................................... 6-1
6.1 Check the Status of VoIP..................................................................................................6-1
6.2 Configure the SIP Accounts..........................................................................................6-1
6.3 Configure the Advanced Parameters of VoIP...............................................................6-3
6.4 Configure the SIP Protocol...........................................................................................6-5
6.5 Configure the Media.......................................................................................................6-6
6.6 Configure the Fax...........................................................................................................6-7
6.7 Configure the Digit Map.................................................................................................6-8
6.8 Configure the POS.........................................................................................................6-9
7 Configure the Management and Diagnosis................................................ 7-1
7.1 Check the Device Status...............................................................................................7-1
7.2 Configure the Account Management...........................................................................7-2
7.3 Configure the Login Timeout........................................................................................7-3
7.4 Configure the System Management............................................................................7-3
7.4.1 Configure the Device Management...............................................................7-3
7.4.2 Upgrade Software.............................................................................................7-4
7.4.3 Configure the User Configuration Management..........................................7-5
7.5 Configure the Mirror function........................................................................................7-6
7.6 Configure the TR069 function.......................................................................................7-7

I

6
7.7 Manage the Log..............................................................................................................7-9
7.8 Network Diagnosis........................................................................................................7-12
7.9 Check the ARP Table............................................................................................................7-15
7.10 Check the MAC Table.........................................................................................................7-16
7.11 Configure the IPv6 Switch.........................................................................................7-16
7.12 Configure the Ethernet WAN........................................................................................7-17
8 Troubleshooting................................................................................................. 8-1

III

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Chapter 1
Safety Precautions
Note
Before using the device, read the following safety precautions. ZTE bears no liabilityto
the consequences incurred by violation of the safetyinstructions.
 Read all the safety cautions carefully before using the device.
 Only use the accessories included in the package, such as power supply adapter
andbattery.
 Do not extend the power cord, otherwise the device will not work.
 The power supply voltage must meet the requirements of the device input voltage(
The voltage fluctuation range is less than 10%).
 Keep the power plug clean and dry to prevent any risk of electric shock orother
dangers.
 Disconnect all the cables during a lightning storm to prevent the device from
damage.
 Power off and unplug the power plug when the device is not in use for a longtime.
 Do not attempt to open the covers of the device. It is dangerous to do so whenthe
device is powered on.
 Power off and stop using the device under the conditions such as, abnormalsound,
smoke, and strange smell. Contact the service provider for maintenance if the device
is faulty.
 Ensure proper ventilation to the device. Place the device away from directsunlight.
 Keep the device ventilated and dry.Never spill any liquid on the device.
 Do not place any object on the device to prevent any deformation or damage tothe
device.
Environment Requirements
Usage Cautions

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ZXHN H2640 Maintenance Management Guide(TIM)
 Do not place the device near any source of heat orwater.
 Keep the device away from any household appliances with strong magnetic or
electric fields, such as microwave oven andrefrigerator.
 Before cleaning, power off the device, and unplug all the cables connected tothe
device, such as power cable, optical fiber, and Ethernetcable.
 Do not use any liquid or spray to clean the device. Use a soft drycloth.
 Do not dispose the device or batteryimproperly.
 Observe the local regulations about the equipment disposal or treatment.
According to Article 10(10) of Directive 2014/53/EU, the packaging shows that this radio
equipment will be subject to some restrictions when placed on the market inBelgium(
BE), Bulgaria(BG), the Czech Republic(CZ), Denmark(DK), Germany(DE), Estonia(
EE), Ireland(IE), Greece(EL), Spain(ES), France(FR), Croatia(HR), Italy(IT), Cyprus(
CY), Latvia(LV), Lithuania(LT), Luxembourg(LU), Hungary(HU), Malta(MT),Netherlands(
NL), Austria(AT), Poland(PL), Portugal(PT), Romania(RO), Slovenia(SI),Slovakia(
SK), Finland(FI), Sweden(SE), the United Kingdom(UK), Turkey(TR),Norway(NO),
Switzerland(CH), Iceland(IS), and Liechtenstein(LI).
The WLAN function for this device is restricted to indoor use only when operating inthe
5150 to 5350 MHz frequency range.
The Maximum Permissible Exposure (MPE) level is calculated based on a distance of
d=20 cm between the device and the human body. Tomaintain compliance with the
RF exposure requirement, a separation distance of 20 cm between the device andthe
human should be maintained.
Hereby, ZTE Corporation declares that the radio equipment type ZXHN H2640 is in
compliance with Directive 2014/53/EU, The full text of the EU declaration ofconformity
is available at the following Internet address:
http://support.zte.com.cn/support/cer/EU
EU Declaration of Conformity
RF Exposure Information
Restrictions in the 5 GHz Band
Environment Protection
Cleaning Requirements

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The equipment you purchased has required the extraction and use of natural resources
for its production. It may contain substances that are hazardous to people'shealth
and to the environment. Toavoid putting such substances into our environment and to
reduce pressure on our natural resources, we ask that you reuse or recycle yourend-of-
life equipment by using an accredited electronics take-backsystem.
The symbols below indicate that this product should be reused or recycled and not
simply discarded. Please locate and use an appropriate reuse and recycling site.
If you need more information on collection, reuse and recycling systems, contactyour
local or regional waste administration. Youmay also contact your equipment provider for
more information on the environmental performances of these products.
Environmental Information
1 Safety Precautions

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Chapter 2
Product Overview
Table of Contents
Product Specifications .............................................................................................................2-1
Hardware Description...............................................................................................................2-2
Hardware Connection..............................................................................................................2-5
The ZXHN H2640 is a new generation VDSL 35b + SFP home gateway devicewith
802.11ax Wi-Fi(2.4GHz, 5GHz), which provides High Speed Internet, IPTV andVoice
over IP services through the ADSL/VDSL, GE or Fiber(SFP) uplink. Those services are
delivered by the gateway on your home network to the PCs, STBs, phones, gaming
devices and so on via the integrated interfaces: Ethernet, Wi-Fi, phoneports.
2.1 Product Specifications
TechnicalSpecifications
Dimension
275 mm × 80 mm × 212 mm( L x W x H, not excludingthe
base)
Certification
CE Certification and Wi-Fi Certification
Power adapter
Input: AC 100 V –240 V,50 Hz/60 Hz
Output: DC 12.0 V,2.5 A
Environment Requirements
Operation temperature
0 °C –40 °C (32 °F –104 °F)
Operation humidity
5% –95% (non-condensing)
Wi-Fi Radio Specifications
Radio Frequencies
Maximum Output Power
Wi-Fi 2.4 GHz band: 2400 MHz –
2483.5 MHz
EIRP < 20 dBm
Wi-Fi 5 GHz band: 5150 MHz –
5350 MHz
EIRP < 23 dBm
Wi-Fi 5 GHz band 5470 MHz –
5725 MHz
EIRP < 30 dBm

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2.2 Hardware Description
Figure 2-1 shows the front panel of the ZXHN H2640.
Figure 2-1 The Front Panel
Indicator
Status
Definition
Power
Solid Green
All services are available. At lease one wireless radio is enabled.
Solid Red
One or more subscription services are currently unavailable.
Solid Orange
Bootloader is in progress.
Flashing
Green
Operator is configuring the modemremotely.
Flashing
Orange
The device is upgraded remotely orlocally.
Off
Modem off.
Linea
(DSL)
Solid Green
Synchronized DSL line.
Flashing
Green
Attempt to detect carrier signal or DSL line synchronization in progress.
Off
No DSL line connected.
Front panel

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Indicator
Status
Definition
Linea
(LAN4/SFP)
Solid Green
Connected to the WAN device.
Off
Not connected to the WAN device.
Web
Solid Green
Internet connection succeed.
Flashing
Green
Connected to the Internet, when sending or receiving data.
Off
No internet connection.
LAN
Solid Green
At least one active network device is connected to the Ethernetswitch.
Flashing
Green
At least one active network device is connected to the Ethernet switch
and is in the process of sending / receiving data.
Off
There are no active Ethernet devices connected to the Ethernet switch.
WiFi
Solid Green
At lease one wireless interface is enabled, no wirelessactivity.
Flashing
Green
At lease one wireless interface is enabled, wireless activity in progress.
Off
Both 2.4G and 5G wireless interfaces are disabled.
WPS
Solid Green
Client registered correctly via WPS.
Flashing
Green
Process error or session overlap is detected.
Off
WPS registration in progress.
Voice
Solid Green
The VoIP telephone service is active.
Flashing
Green
The VoIP telephone service is active and there are activities in
progress.
Off
The VoIP telephone service is not active or is not included in your
subscription.
Figure 2-2 shows the interfaces and buttons on the rear panel of the ZXHNH2640.
Rear panel

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Figure 2-2 The Rear Panel
Interface/
Button
Function
WiFi
Wi-Fi dual-interfaces On/Off button.
WPS
WPS Push Button, press this button to enable or disable the WPS function.
Power
Power supply port, it is connected to the poweradapter.
Reset
Reset pinhole, it is used to reset the configuration to factory defaultsettings.
Tel1–Tel2
RJ-11 port, it is used to connect to the analog telephone.
USB2
USB3.0 host port in right panel.
LAN1-LAN3
RJ-45 port, it is used to connect the modem to computer , STB or othernetwork
devices.
LAN4/WAN
RJ-45 port, it is used to connect to the uplink Ethernet access network.
DSL
RJ-14 port, it is used to connect to the uplink ADSL, VDSL or VDSL Bondingaccess
network.
Figure 2-3 shows the interfaces on the side panel of the ZXHNH2640.
Side panel

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Figure 2-3 The Side panel
Interface
Function
USB1
USB2.0 host port in right panel.
PON
PON interface.
2.3 Hardware Connection
Figure 2-4 shows the devices that are connected to interfaces of the ZXHNH2640.

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Figure 2-4 Cable Connection
The factors affecting the wireless network coverage range include the location of the
product, distance between the product and a wireless terminal, number ofobstacles,
obstacle material and density, and interference source. It is recommended thatyou
place the product in accordance with the following principles to maximize the strengthof
wireless signals.
 The product should be far away from the objects affecting wirelesssignal
propagation, for example, an object with a high reflectivity such as a metallicobject
or amirror.
 The product should be far away from an electrical appliance with a strongmagnetic
or electric field, for example, a microwave oven, a refrigerator, a wireless router,a
cordless phone, or a Bluetooth product.
 The product should be installed on the same floor as the applied area.
 Do not put other objects on the product. Try to reduce the number ofobstacles
between the product and a wireless terminal.

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 Horizontally place the product in the middle of the applied area and do not put it ina
corner.
 Do not place the product at a high position while it is placed horizontally.The
recommended height is 1.2 to 1.5 meters.

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