Zte ZXHN H1600 Programming manual

ZTE H1600
Home Gateway
Maintenance Management Guide
Version:V1.1
ZTE CORPORATION
ZTE Plaza, Keji Road South, Hi-Tech Industrial Park,
Nanshan District, Shenzhen, P.R.China
Postcode: 518057
Tel: [phone]
URL: http://support.zte.com.cn
E-mail: [e-mail]

LEGAL INFORMATION
Copyright 2022 ZTE CORPORATION.
The contents ofthisdocumentareprotectedbycopyrightlawsandinternational treaties. Anyreproduction
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tions covering the subject matter of this document. Except as expressly provided in any written license
between ZTE CORPORATION and its licensee, the user of this document shall not acquire any license
to the subject matter herein.
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further notice.
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mation.
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Statement on the Use of Third-Party Embedded Software:
If third-party embedded software such as Oracle, Sybase/SAP, Veritas, Microsoft, VMware, and Redhat
is delivered together with this product of ZTE, the embedded software must be used as only a component
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Revision History
Revision No.
Revision Date
Revision Reason
R1.3
2022-09-01
Updated the LED indicator description.
R1.2
2022-07-20
Updated the page screenshot.
R1.1
2022-01-25
Updated the productoverview.

Revision No. Revision Date
Revision Reason
R1.0 2021-10-29
First edition
Serial Number:SJ-20210621164956-008
Publishing Date: 2022-09-01(R1.3)

I
Contents
1 Safety Precautions................................................................................................ 1
2 Product Overview.................................................................................................. 5
2.1 Package Check...................................................................................................................6
2.2 Product Specifications .......................................................................................................6
2.3 Hardware Description.........................................................................................................7
2.4 Hardware Connection..................................................................................................... 12
3 Preparation Work................................................................................................14
3.1 Configure TCP/IP............................................................................................................. 14
3.2 Login.................................................................................................................................. 15
4 Configure the Internet........................................................................................17
4.1 Check the Status............................................................................................................. 17
4.1.1 Check the DSL Link Status............................................................................. 17
4.1.2 Check the Ethernet Information...................................................................... 19
4.1.3 Check the Mobile Status.................................................................................. 20
4.1.4 Check the MAPE Status.................................................................................. 21
4.2 Configure the WAN...............................................................................................................22
4.2.1 Configure the DSL Connection....................................................................... 22
4.2.2 Configure the Ethernet Connection................................................................ 26
4.2.3 Configure the LTE............................................................................................................ 29
4.2.4 Configure the Uplink Mode.............................................................................. 31
4.3 Configure the QoS Global Parameters........................................................................ 32
4.4 Configure the Security.................................................................................................... 32
4.4.1 Configure the Filter Criteria............................................................................. 32
4.4.2 Configure the Local Service Control.............................................................. 36
4.4.3 Configure the DMZ............................................................................................ 39
4.4.4 Configure the Port Forwarding........................................................................ 40
4.5 Configure the Parental Controls.................................................................................... 41
4.6 Configure the DDNS....................................................................................................... 42
4.7 Configure the SNTP........................................................................................................ 43
4.8 Configure the Port Binding ............................................................................................ 45
5 Configure the Local Network...........................................................................46
5.1 Check the Local Network Status.................................................................................. 46
5.2 Configure the WiFi .......................................................................................................... 50

I
5.2.1 Configure the WiFi Basic Settings.................................................................. 50
5.2.2 Configure the Advanced Parameters of the WiFi......................................... 54
5.2.3 Configure the Band Steering........................................................................... 56
5.2.4 Configure the SSID Isolation........................................................................... 56
5.3 Configure the LAN(IPv4)................................................................................................ 57
5.4 Configure the Route........................................................................................................ 60
5.4.1 Configure the Routing(IPv4)............................................................................ 60
5.4.2 Configure the Routing(IPv6)............................................................................ 62
5.5 Configure the FTP........................................................................................................... 65
5.6 Configure the UPnP........................................................................................................ 65
6 Configure the VoIP......................................................................................................67
6.1 Check the Status of VoIP....................................................................................................67
6.2 Configure the SIP Accounts.......................................................................................... 68
6.3 Configure the VoIP Service........................................................................................... 68
7 Configure the Management and Diagnosis .................................................70
7.1 Check the Device information....................................................................................... 70
7.2 Configure the Account Management............................................................................ 70
7.3 Configure the Idle Timeout............................................................................................ 71
7.4 Configure the System Management............................................................................. 72
7.4.1 Configure the Device Management................................................................ 72
7.4.2 Upgrade Software ............................................................................................. 73
7.4.3 Manage the User Configuration...................................................................... 73
7.5 Diagnosis........................................................................................................................... 74
8 Troubleshooting ..................................................................................................78
Glossary..................................................................................................................... 80

3
About This Manual
This manual describes the features, configuration preparations, and configuration steps
of the ZTE H1600.
This manual is intended for:
⚫ Network planning engineer
⚫ Debugging engineer
⚫ Maintenance engineers
⚫ End users
This manual contains the following chapters:
Chapter 1, Safety Precautions
Describes the environmental requirements, cleaning requirements,
and precautions of the ZTE H1600.
Chapter 2, Product Overview
Describes the technical features, appearance, indicators and inter-
faces of ZTE H1600.
Chapter 3, Preparation Work
Describes how to access the Web management system of the ZTE
H1600.
Chapter 4, Configure the Inter-
net
Describes how to configure the Internet access function.
Chapter 5, Configure the Local
Network
Describes wireless configuration, user-side LAN interface address
configuration, etc.
Chapter 6, Configure the VoIP
Describes the voice registration and configuration.
Chapter 7, Configure the Man-
agement and Diagnosis
Describes the device management and diagnosis.
Chapter 8, Troubleshooting
Describes the countermeasures and steps for common product
problems.
Purpose
Intended Audience
What Is in This Manual

4
This manual uses the following conventions.
Danger: indicates an imminently hazardous situation. Failure to comply will result in
death or serious personal injury.
Warning: indicates a potentially hazardous situation. Failure to comply can result in
death or serious personal injury.
Caution: indicates a potentially hazardous situation. Failure to comply can result in
moderate or minor personal injury.
Notice: indicates equipment or environment safety information. Failure to comply can
result in equipment damage, data loss, equipment performance degradation, environ-
mental contamination, or other unpredictable results.
Note: provides additional information about a topic.
Conventions

Chapter 1
Safety Precautions
Note
Before using the device, read the following safety precautions. ZTE bears no liabilityto
the consequences incurred by violation of the safetyinstructions.
This document defines all needed cautions for a correct use of this product.Themanu-
facturer declines each responsibility for any incident resulting from the violation ofthe
cautions.
Product Type
Home Gateway
Model
ZTE H1600
⚫ Use only the accessories included in the package (such as power supply adapter).
⚫ Do not extend the power cord, otherwise the device will not work.
⚫ The power supply voltage must meet the requirements of the device inputvoltage
(The voltage fluctuation range is less than 10%).
⚫ Keep the power plug clean and dry to prevent any risk of electric shock or otherdan-
gers.
⚫ Disconnect all the cables during a lightning storm to prevent the device from dam-
age.
⚫ Power off and unplug the power plug when the device is not in use for a longtime.
⚫ Do not attempt to open the covers of the device. It is dangerous to do so whenthe
device is powered on.
⚫ Power off and stop using the device under the conditions such as, abnormalsound,
smoke, and strange smell. Contact the service provider for maintenance if thedevice
is faulty.
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Safety Security
Product Specification
Usage Cautions

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ZTE H1600 Maintenance Management Guide
⚫ Operating Temperature: 0°C~40°C (32°F~104°F).
⚫ Don’t use the device outside ,and make sure all the connections are indoors.
⚫ Ensure proper ventilation to the device. Place the device away from directsunlight
and never spill any liquid on the device.
⚫ Do not place any object on the device to prevent any deformation or damage tothe
device.
⚫ Do not place the device near any source of heat or water.
⚫ Keep the device ventilated and dry.Never spill any liquid on the device.
⚫ Do not place any object on the device to prevent any deformation or damage tothe
device.
⚫ Do not place the device near any source of heat or water.
⚫ Keep the device away from any household appliances with strong magnetic orelec-
tric fields, such as microwave oven and refrigerator.
⚫ Before cleaning, power off the device, and unplug all the cables connected to thede-
vice, such as power cable, optical fiber, and Ethernetcable.
⚫ Do not use any liquid or spray to clean the device. Use a soft drycloth.
⚫ Do not dispose the device or battery improperly.
⚫ Observe the local regulations about the equipment disposal or treatment.
According to Article 10(10) of Directive 2014/53/EU, the packaging shows that
this radio equipment will be subject to some restrictions when placed on themar-
ket in Belgium(BE), Bulgaria(BG), the Czech Republic(CZ), Denmark(DK),Ger-
many(DE), Estonia(EE), Ireland(IE), Greece(EL),Spain(ES), France(FR), Croatia(HR),
Italy(IT),Cyprus(CY), Latvia(LV), Lithuania(LT), Luxembourg(LU), Hungary(HU), Mal-
ta(MT), Netherlands(NL), Austria(AT), Poland(PL), Portugal(PT), Romania(RO), Slove-
nia(SI), Slovakia(SK), Finland(FI), Sweden(SE), Turkey(TR), Norway(NO), Switzer-
land(CH), Iceland(IS), and Liechtenstein(LI).
The WLAN function for this device is restricted to indoor use only when operating inthe
5150 to 5350 MHz frequency range.
Environment Requirements
Cleaning Requirements
Environment Protection
Restrictions in the 5 GHz Band

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3
1 Safety Precautions
The Maximum Permissible Exposure (MPE) level is calculated based on a distance of
d=20 cm between the device and the human body. Tomaintain compliance with the RF
exposure requirement, a separation distance of 20 cm between the device and thehu-
man should be maintained.
RF frequency bands:
Frequency band
Maximum Output Power
2.4GHz Band: 2414--2472 MHz
EIRP < 20 dBm
5GHz Band: 5150--5350 MHz
EIRP < 23 dBm
5GHz Band: 5450--5725 MHz
EIRP < 30 dBm
Hereby, ZTE Corporation declares that the radio equipment type ZTE H1600 is incom-
pliance with Directive 2014/53/EU, The full text of the EU declaration of conformityis
available at the following Internet address:
http://support.zte.com.cn/support/cer/EU
The equipment you purchased has required the extraction and use of natural resources
for its production.The equipment and its electrical components comply with restrictions
on the use of some hazardous substances in electrical and electronic equipment inac-
cordance with RoHS and REACH when the device is imported into the EU. Toavoid
putting such substances into our environment and to reduce pressure on our naturalre-
sources, we ask that you reuse or recycle your end-of-life equipment by using anac-
credited electronics take-back system.
The symbols below indicate that this product should be reused or recycled and notsim-
ply discarded. Please locate and use an appropriate reuse and recyclingsite.
If you need more information on collection, reuse and recycling systems, contact yourlo-
cal or regional waste administration. You may also contact your equipment provider for
more information on the environmental performances of theseproducts.
RF Exposure Information
EU Declaration of Conformity
Environmental Information

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ZTE H1600 Maintenance Management Guide
Information of power
adapter
SHENZHEN RUIDE ELECTRONICAL INDUSTRIALCO.,LTD
RD 1202000-C55-154OG Input:AC100-240V~50/60HZ Output:12.0 V DC 2.0
A, 24W
Average active efficiency: ≥ 86.8% (measured at I/P:115V AC 60Hz/230V AC
50Hz)
Efficiency at low load (10 %): ≥76.8% (measured at I/P:115V AC 60Hz/230V
AC 50Hz)
No-load power consumption:≤ 0.075 W(measured at I/P:115V AC 60Hz/230V
AC 50Hz)
XIAMEN CASTEC ELECTRONIC INDUSTRYCO.,LTD
MN024F-E 120200 Input:AC100-240V~50/60HZ Output:12.0 V DC 2.0 A,
24W
Average active efficiency: ≥ 86.8% (measured at I/P:115V AC 60Hz/230V AC
50Hz)
Efficiency at low load (10 %): ≥76.8% (measured at I/P:115V AC 60Hz/230V
AC 50Hz)
No-load power consumption:≤ 0.075 W(measured at I/P:115V AC 60Hz/230V
AC 50Hz)

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Chapter 2
Product Overview
Table of Contents
Package Check.............................................................................................................................6
Product Specifications.................................................................................................................6
Hardware Description..................................................................................................................7
Hardware Connection............................................................................................................... 12
The ZTE H1600 is an advanced home gateway that supports Dual-bandconcurrent
11ax Wi-Fi. It provides High Speed Internet through the GE uplink. Those services are
delivered by the gateway on your home network to the PCs, STBs, gaming devicesand
so on via the integrated interfaces: Ethernet,Wi-Fi.
It supports the following features:
⚫ Gigabit Ethernet WAN Uplink
The ZTE H1600 can provide Internet access through Gigabit Ethernet WANconnec-
tion. So it is possible for ZTE H1600 to provide Internet access choices to suitvari-
ous broadband access network.
⚫ Gigabit Ethernet LAN Ports
The ZTE H1600 is equipped with 4 Gigabit Ethernet LAN interfaces whichprovides
higher bandwidth and speed for networking and makes the device morefuture-proof.
⚫ Dual Band Concurrent Wi-Fi
The ZTE H1600 supports Dual-Band concurrent Wi-Fi up to600Mbps(802.11b/g/n/
ax 2x2 @ 2.4GHz) and 1200Mbps(802.11a/n/ac/ax 2x2 @5GHz). Wi-Fi is a keyfea-
ture for the end users to build up a home network without any cabling in the houseor
in the office.
⚫ IPv4 / IPv6 Dual Stack
The ZTE H1600 supports IPv4 / IPv6 dual stack mechanism for IPv6 networkmigra-
tion.
⚫ Remote management
The ZTE H1600 supports TR-069, including TR-098 data model. It is convenientfor
operators to facilitate the large-scale deployment and maintenance by zero-touch
Provisioning.

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ZTE H1600 Maintenance Management Guide
2.1 Package Check
Please ensure the ZTE H1600 package contains the following items.
Name
Quantity
ZTE H1600
1
Power Adapter
1
RJ-45 Ethernet Cable
1
RJ-11 Telephone Cable
3
Telephone Splitter
1
Filter
1
User Manual
1
Note
The list is only for reference. The actual contents may vary from thelist.
If any of the items included in the package is incorrect, lost or damaged, pleasecontact
your service provider. If you need to replace the product, please keep the packageand
all the items in good condition.
2.2 Product Specifications
Table 2-1 describes the product specification of the ZTE H1600.
Table 2-1 Product Specification
Technical Specifications
Dimensions
226 mm (H) × 32 mm (D) × 156 mm (W)
Power adapter
Input: AC 100 V –240 V,50 Hz/60 Hz
Output: DC 12.0 V,2.0 A
Environment Requirements
Operation temperature
0 °C to 40 °C (32 °F to 104 °F)
Storage temperature
–40 °C to 70 °C (–40 °F to 158 °F )
Operation humidity/
Storage humidity
5% –95% (non-condensing)
Wi-Fi Radio Specifications
Radio Frequencies
Maximum Output Power
Wi-Fi 2.4 GHz band:
EIRP: 20 dBm

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2 Product Overview
2400 MHz–2483.5 MHz
Wi-Fi 5 GHz band:
5150 MHz–5250 MHz
EIRP: 23 dBm
Wi-Fi 5 GHz band:
5250 MHz–5350 MHz
EIRP: 23 dBm
Wi-Fi 5 GHz band:
5470 MHz–5725 MHz
EIRP: 30 dBm
2.3 Hardware Description
Figure 2-1 shows the indicators on the front panel of the ZTEH1600.
Figure 2-1 The Front Panel
Front Panel

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ZTE H1600 Maintenance Management Guide
Table 2-2 describes the indicators on the front panel of the ZTE H1600unit.
Table 2-2 Descriptions of Indicators
LED Indicator
Status
Description
Power
Off
The power supply is not connected or isfaulty.
Solid green
The device is powered on properly.
Solid red
The device is performing self-detection or the self-detec-
tion fails.
Broadband
(DSL)
Off
The DSL connection has not been established.
Solid green
DSL synchronization is normal and the link connection
is normal.
Flashing slowly green
Physical link exists, however carrier wave has not been
detected.
Flashing fast green
The device is in the handshaking process to establish
the link connection.
Broadband
(WAN)
Off
The device is not powered on or the WAN port is dis-
abled.
Solid green
The link is activated.
Internet
Off
The device is switched off.
Solid green
The WAN connection is online. The device has a WAN
IP address from IPCP,DHCP or statically configured.
LED remains green in the case of disconnection due
to idle timeout when PPP dial-on-demand is enabled.
Green LED indicates that the routing connection state is
up.
Solid red
The WAN connection is dialing up or fails to get online.
Device attempted to become IP connected and failed
(no DHCP response, no PPPoE response, PPP authen-
tication failed, no IP address from IPCP,etc).
2.4GHz
Off
2.4GHz WLAN RF switch is off.
Solid green
2.4GHz WLAN RF switch is on.
5GHz
Off
5GHz WLAN RF switch is off.
Solid green
5GHz WLAN RF switch is on.
WPS
Off
No WPS access or the WPS access of the terminal ex-
ceeds 2 minutes.

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2 Product Overview
LED Indicator
Status
Description
Solid green
WPS access is successful. This solid-on light will be au-
tomatically off after 10 seconds.
Flashing slowly green
WLAN terminal is in WPS accessing process.
Flashing fast green
The WPS accessing of the WLAN terminal isfaulty.
USB
Off
The device is powered off or the USB interface isnot
connected.
Solid green
The USB interface is connected with USB device.
Phone
Off
The device has not been registered to the VoIPnetwork.
Solid green
The device has registered to the VoIPnetwork.
Flashing green
The incoming VoIP call set-up is in progress.
Service
Off
No action related to reset factory default or upgradation.
Flashing yellow
The device is FW upgrading or the configuration file is
upgrading.
*LAN1\LAN2\
LAN3\LAN4
Off
The LAN connection has not been established.
Solid green
The LAN connection has been established.
Flashing green
Data transmission is in processing, The indicator flashes
according to the LAN traffic.
⚫
The LAN1\LAN2\LAN3\LAN4 status indicator is on the LAN1\LAN2\LAN3\LAN4 port of theZTE
H1600.
Figure 2-2 shows the buttons on the top panel of the ZTEH1600.
Figure 2-2 The Top Panel
Table 2-3 describes the buttons on the top panel of the ZTEH1600.
Top Panel

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ZTE H1600 Maintenance Management Guide
Table 2-3 Descriptions of the Top Panel
Button
Function
Reset
Reset push button. During power on period, press this button for more than 5 sec-
onds to reset the current settings to the factory default.
LED
LED control button, press this button to turn off all the indicators on the panel.To
turn on the indicators, press the button again.
WPS
WPS Push Button, press this button to enable or disable the WPS function.
WiFi
Wi-Fi dual-interfaces on/off button.
Figure 2-3 shows the buttons on the side panel of the ZTEH1600.
Side Panel

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2 Product Overview
Figure 2-3 The The The Side Panel
Table 2-4 describes the interfaces and buttons on the side panel of the ZTEH1600.
Table 2-4 Descriptions of the Side Panel
Interface/Button
Function
DSL
RJ-11 port. It is used to connect to the xDSL uplink access network.
WAN
RJ-45 port. It is used to connect to the uplink Ethernet access network.
LAN1\LAN2\
LAN3\LAN4
RJ-45 port. It is used to connect the modem to computer, STBs or othernetwork
devices.

ZTE H1600 Maintenance Management Guide
Interface/Button
Function
USB
Standard USB 2.0 interface, connected to a USB storage device, printer or4G
Dongle connection.
Phone1
Phone2
RJ-11 port. It is used to connect to the phone through the telephone line.
Power
Power supply port. It is connected to the poweradapter.
On/Off
Power switch. Power on or power off the device.
2.4 Hardware Connection
Figure 2-4 shows the devices that are connected to interfaces of the ZTEH1600.
Figure 2-4 Cable Connection
After the devices are connected to the ZTE H1600 device, press the powerbutton.
When the corresponding indicators on the front panel are On, you can enjoy variousser-
vices provided by the serviceprovider.
The factors affecting the wireless network coverage range include the location ofthe
product, distance between the product and a wireless terminal, number of obstacles,ob-
stacle material and density, and interference source. It is recommended that you place
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