Zte ZXHN H1600 User manual

ZXHN H1600
Home Gateway
User Manual

ZXHN H1600
Home Gateway
User Manual
Manual No: SJ-20200218145027-007
Edition Time: 2021-11-09(R1.0)
LEGAL INFORMATION
Copyright ©2021 ZTE CORPORATION.
The contents of this document are protected by copyright laws and in-
ternational treaties. Any reproduction or distribution of this document or
any portion of this document, in any form by any means, without the prior
written consent of ZTE CORPORATION is prohibited. Additionally, the con-
tents of this document are protected by contractual condentiality obligati-
ons.
All company, brand and product names are trade or service marks, or
registered trade or service marks, of ZTE CORPORATION or of their respe-
ctive owners.
This document is provided “as is”, and all express, implied, or statutory
warranties, representations or conditions are disclaimed, including without
limitation any implied warranty of merchantability, tness for a particular
purpose, title or non-infringement. ZTE CORPORATION and its licensors sh-
all not be liable for damages resulting from the use of or reliance on the in-
formation contained herein.
ZTE CORPORATION or its licensors may have current or pending intellec-
tual property rights or applications covering the subject matter of this
document. Except as expressly provided in any written license between
ZTE CORPORATION and its licensee, the user of this document shall not
acquire any license to the subject matter herein.
ZTE CORPORATION reserves the right to upgrade or make technical
change to this product without further notice.
Users may visit ZTE technical support website http://support.zte.com.cn
to inquire related information.
The ultimate right to interpret this product resides in ZTE CORPORATION.

1 Safety Precautions
Note
The users should read the usage cautions above carefully and will be responsible
for any incident resulting from the violation of the above cautions.
Usage Cautions
Read all the safety cautions carefully before using the device.
Only use the accessories included in the package, such as power supply
adapter.
Do not extend the power cord, otherwise the device will not work.
The power supply voltage must meet the re uirements of the device input
voltage (The voltage fluctuation range is less than 10%).
Keep the power plug clean and dry to prevent any risk of electric shock or oth-
er dangers.
Disconnect all the cables during a lightning storm to prevent the device from
damage.
Power off and unplug the power plug when the device is not in use for a long
time.
Do not attempt to open the covers of the device. It is dangerous to do so when
the device is powered on.
Power off and stop using the device under the conditions such as, abnormal
sound, smoke, and strange smell. Contact the service provider for maintenance
if the device is faulty.
Environment Requirements
Ensure proper ventilation to the device. Place the device away from direct sun-
light.
Keep the device ventilated and dry. Never spill any li uid on the device.
Do not place any object on the device to prevent any deformation or damage
to the device.
Do not place the device near any source of heat or water.

Keep the device away from any household appliances with strong magnetic or
electric fields, such as microwave oven and refrigerator.
Cleaning Requirements
Before cleaning, power off the device, and unplug all the cables connected to
the device, such as power cable, optical fiber, and Ethernet cable.
Do not use any li uid or spray to clean the device. Use a soft dry cloth.
Environment Protection
Do not dispose the device or battery improperly.
Observe the local regulations about the e uipment disposal or treatment.
Restrictions in the 5 GHz Band
According to Article 10(10) of Directive 2014/53/EU, the packaging shows that this
radio e uipment will be subject to some restrictions when placed on the market in
Belgium(BE), Bulgaria(BG), the Czech Republic(CZ), Denmark(DK), Germany(DE), Es-
tonia(EE), Ireland(IE), Greece(EL),Spain(ES), France(FR), Croatia(HR), Italy(IT),Cyprus(
CY), Latvia(LV), Lithuania(LT), Luxembourg(LU), Hungary(HU), Malta(MT), Nether-
lands(NL), Austria(AT), Poland(PL), Portugal(PT), Romania(RO), Slovenia(SI), Slo-
vakia(SK), Finland(FI), Sweden(SE), Turkey(TR), Norway(NO), Switzerland(CH), Ice-
land(IS), and Liechtenstein(LI).
The WLAN function for this device is restricted to indoor use only when operating
in the 5150 to 5350 MHz fre uency range.
RF Exposure Information
The Maximum Permissible Exposure (MPE) level is calculated based on a distance
of d=20 cm between the device and the human body. To maintain compliance
with the RF exposure re uirement, a separation distance of 20 cm between the de-
vice and the human should be maintained.
EU Declaration of Conformity
Hereby, ZTE Corporation declares that the radio e uipment type ZXHN H1600 is
in compliance with Directive 2014/53/EU, The full text of the EU declaration of con-
formity is available at the following Internet address:
http://support.zte.com.cn/support/cer/EU

Environmental Information
The e uipment you purchased has re uired the extraction and use of natural re-
sources for its production. It may contain substances that are hazardous to peo-
ple’s health and to the environment. To avoid putting such substances into our en-
vironment and to reduce pressure on our natural resources, we ask that you reuse
or recycle your end-of-life e uipment by using an accredited electronics take-back
system.
The symbols below indicate that this product should be reused or recycled and not
simply discarded. Please locate and use an appropriate reuse and recycling site.
If you need more information on collection, reuse and recycling systems, contact
your local or regional waste administration. You may also contact your e uipment
provider for more information on the environmental performances of these prod-
ucts.
2 Package Check
Please ensure the ZXHN H1600 package contains the following items.
Name Quantity
ZXHN H1600 1
Power Adapter 1
RJ-45 Ethernet Cable 1
RJ-11 Telephone Cable 2
User Manual 1
Note
The list is only for reference. The actual contents may vary from the list.

If any of the items included in the package is incorrect, lost or damaged, please
contact your service provider. If you need to replace the product, please keep the
package and all the items in good condition.
3 Product Specifications
Table 3-1 describes the product specification of the ZXHN H1600.
Table 3-1 Product Specification
Technical Specifications
Dimensions 226 mm (H) × 32 mm (D) × 156 mm (W)
Power adapter Input: AC 100 V – 240 V, 50 Hz/60 Hz
Output: DC 12.0 V, 2.0 A
Environment Requirements
Operation temperature 0 °C to 40 °C (32 °F to 104 °F)
Storage temperature –40 ℃ to 70 ℃ (–40 °F to 158 °F )
Operation humidity/
Storage humidity
5% – 95% (non-condensing)
Wi-Fi Radio Specifications
Radio Fre uencies Maximum Output Power
Wi-Fi 2.4 GHz band:
2400 MHz–2483.5 MHz
EIRP: 20 dBm
Wi-Fi 5 GHz band:
5150 MHz–5250 MHz
EIRP: 23 dBm
Wi-Fi 5 GHz band:
5250 MHz–5350 MHz
EIRP: 23 dBm
Wi-Fi 5 GHz band:
5470 MHz–5725 MHz
EIRP: 30 dBm

4 Hardware Description
Front Panel
Figure 4-1 shows the indicators on the front panel of the ZXHN H1600.
Figure 4-1 The Front Panel
Table 4-1 describes the indicators on the front panel of the ZXHN H1600 unit.

Table 4-1 Descriptions of Indicators
LED Indicator Status Description
Off The device is powered off.
Solid green The device is powered on properly.
Power
Solid red The device is performing self-detection or the
self-detection fails.
Off The DSL connection has not been established.
Solid green DSL synchronization is normal and the link Con-
nection is normal.
Flashing slowly
green
Physical link exists, however carrier wave has
not been detected.
Broadband
(DSL)
Flashing fast
green
The device is in the handshaking process to es-
tablish the link connection.
Off The e uipment is not powered on or the WAN
port is disabled.
Broadband
(WAN)
Solid green The Ethernet connection has been established.
Off The gateway is switched off.
Solid green
The WAN connection is online. The device has
a WAN IP address from IPCP, DHCP or statically
configured. LED remains green in the case of
disconnection due to idle timeout when PPP
dial-on-demand is enabled. Green LED indicates
that the routing connection state is up.
Internet
Solid red
The WAN connection is dialing up or fails to
get online. Device attempted to become IP con-
nected and failed (no DHCP response, no PPPoE
response, PPP authentication failed, no IP ad-
dress from IPCP, etc).

LED Indicator Status Description
Flashing green The Internet connection has been established
and the data is being transmitted or received.
Off WLAN RF switch is off.
Solid green WLAN RF switch is on.
2.4G
Flashing green
WLAN RF switch is on and the data is being
transmitted or received, and the flashing fre-
uency indicates Wi-Fi network traffic.
Off WLAN RF switch is off.
Solid green WLAN RF switch is on.
5G
Flashing green
WLAN RF switch is on and the data is being
transmitted or received, and the flashing fre-
uency indicates Wi-Fi network traffic.
Off No WPS access or the WPS access of the termi-
nal exceeds 5 minutes.
Solid green WPS access is successful. This solid-on light will
be automatically off after 5 minutes.
Flashing slowly
green WLAN terminal is in WPS accessing process.
WPS
Flashing fast
green
The WPS accessing of the WLAN terminal is
faulty.
Off The device is powered off or the USB interface
is not connected.
Solid green The USB interface is connected with USB device.USB
Flashing green Data is being transmitted or received via the
USB interface.

LED Indicator Status Description
Off The device has not been registered to the VOIP
network.
Solid green The device has registered to the VOIP network.
Phone1
Phone2
Flashing green The associated telephone is off-hook.
Off The LAN connection has not been established.
Solid green The LAN connection has been established.LAN1\LAN2\
LAN3\LAN4
Flashing green Data transmission is in processing, The indicator
flashes according to the LAN traffic.
*The LAN1\LAN2\LAN3\LAN4 status indicator is on the LAN1\LAN2\LAN3\LAN4
port of the ZXHN H1600.
Top Panel
Figure 4-2 shows the buttons on the top panel of the ZXHN H1600.
Figure 4-2 The Top Panel
Table 4-2 describes the buttons on the top panel of the ZXHN H1600.
Table 4-2 Descriptions of the Top Panel
Button Function
LED
LED control button. Press the button to turn off all the indica-
tors on the panel. To turn on the indicators, press the button
again.

Button Function
Reset
Reset push button. During power on period, press this button
for more than 5 seconds to reset the current settings to the fac-
tory default.
WPS WPS Push Button, press this button to enable or disable the
WPS function.
WiFi WiFi dual-interfaces on/off button.
Side Panel
Figure 4-3 shows the buttons on the side panel of the ZXHN H1600.
Figure 4-3 The Side Panel
Table 4-3 describes the interfaces and buttons on the side panel of the ZXHN
H1600.

Table 4-3 Descriptions of the Side Panel
Interface/Button Function
DSL RJ-11 port. This port is used to connect the modem to the in-
ternet network wall socket via RJ11 cable.
WAN RJ-45 port. It is used to connect to the uplink Ethernet access
network.
LAN1\LAN2\
LAN3\LAN4
RJ-45 port. It is used to connect the modem to computer, STBs
or other network devices.
USB Standard USB 2.0 interface, connected to a USB storage device,
printer or 3G Dongle connection.
Phone1
Phone2
RJ-11 port. It is used to connect to the phone through the tele-
phone line.
Power Power supply port. It is connected to the power adapter.
On/Off Power switch. Power on or power off the device.
5 Hardware Connection
Figure 5-1 shows the devices that are connected to interfaces of the ZXHN H1600

Figure 5-1 Cable Connection
After the devices are connected to the ZXHN H1600 device, press the power but-
ton. When the corresponding indicators on the front panel are On, you can enjoy
various services provided by the service provider.
The factors affecting the wireless network coverage range include the location of
the product, distance between the product and a wireless terminal, number of ob-
stacles, obstacle material and density, and interference source. It is recommend-
ed that you place the product in accordance with the following principles to maxi-
mize the strength of wireless signals.
The product should be far away from the objects affecting wireless signal prop-
agation, for example, an object with a high reflectivity such as a metallic object
or a mirror.
The product should be far away from an electrical appliance with a strong mag-
netic or electric field, for example, a microwave oven, a refrigerator, a wireless
router, a cordless phone, or a Bluetooth product.
The product should be installed on the same floor as the applied area.

Do not put other objects on the product. Try to reduce the number of obstacles
between the product and a wireless terminal.
Horizontally place the product in the middle of the applied area and do not put
it in a corner.
Do not place the product at a high position while it is placed horizontally. The
recommended height is 1.2 to 1.5 meters.
6 Troubleshooting
The Power indicator on the front panel is off after the power button is
pressed.
Power switch does not turn on.
The power adapter is not correctly connected to the device. Be sure to use the
power adapter supplied with the device.
The LAN indicator on the front panel is off after the device is powered
on.
The corresponding LAN link is not established.
The Ethernet cable is not correctly connected to the LAN interface.
The network device connected to the LAN interface is not powered on.
The WAN indicator on the front panel is off after the device is powered
on.
The WAN link is not established.
The Ethernet cable is not correctly connected to the WAN interface.
Please contact the service provider for help.
Unable to connect to the network.
Check that the Ethernet cable is correctly connected to the WAN interface and
the Ethernet cable is correctly connected to the LAN interface.
Check that the WAN indicator on the front panel is on and the Internet indica-
tor on the front panel is solid green or flashing green.
Restore the factory default settings.
After the power is on, use a needle to press the button for over 5 seconds to re-
store the default factory settings.