Zte ZXHN H268A User manual

ZXHNH268A
HomeGateway
MaintenanceManagementManual(EXETEL)
VersionV1.0
ZTECORPORATION
No.55,Hi-techRoadSouth,ShenZhen,P .R.China
Postcode:518057
Tel:[phone]
Fax:[phone]
URL:http://support.zte.com.cn
E-mail:[email protected]

LEGALINFORMATION
Copyright©2017ZTECORPORATION.
Thecontentsofthisdocumentareprotectedbycopyrightlawsandinternationaltreaties.Anyreproductionor
distributionofthisdocumentoranyportionofthisdocument,inanyformbyanymeans,withoutthepriorwritten
consentofZTECORPORATIONisprohibited.Additionally,thecontentsofthisdocumentareprotectedby
contractualcondentialityobligations.
Allcompany,brandandproductnamesaretradeorservicemarks,orregisteredtradeorservicemarks,ofZTE
CORPORATIONoroftheirrespectiveowners.
Thisdocumentisprovided“asis”,andallexpress,implied,orstatutorywarranties,representationsorconditions
aredisclaimed,includingwithoutlimitationanyimpliedwarrantyofmerchantability,tnessforaparticularpurpose,
titleornon-infringement.ZTECORPORATIONanditslicensorsshallnotbeliablefordamagesresultingfromthe
useoforrelianceontheinformationcontainedherein.
ZTECORPORATIONoritslicensorsmayhavecurrentorpendingintellectualpropertyrightsorapplications
coveringthesubjectmatterofthisdocument.ExceptasexpresslyprovidedinanywrittenlicensebetweenZTE
CORPORATIONanditslicensee,theuserofthisdocumentshallnotacquireanylicensetothesubjectmatter
herein.
ZTECORPORATIONreservestherighttoupgradeormaketechnicalchangetothisproductwithoutfurthernotice.
UsersmayvisittheZTEtechnicalsupportwebsitehttp://support.zte.com.cntoinquireforrelatedinformation.
TheultimaterighttointerpretthisproductresidesinZTECORPORATION.
RevisionHistory
RevisionNo.RevisionDateRevisionReason
R1.02016-12-11Firstedition
SerialNumber:SJ-20150916162339-007
PublishingDate:2017-02-16(R1.0)
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Contents
Chapter1SafetyPrecautions....................................................................1-1
Chapter2ProductOverview.....................................................................2-1
2.1Overview...........................................................................................................2-1
2.1.1Features..................................................................................................2-1
2.1.2ProductSpecications..............................................................................2-1
2.1.3PackageCheck........................................................................................2-1
2.2InstallationPreparation.......................................................................................2-2
2.2.1HardwareDescription...............................................................................2-2
2.2.2HardwareConnection...............................................................................2-4
Chapter3PreparatoryWork......................................................................3-1
Chapter4ConguretheInternet..............................................................4-1
4.1ConguretheWAN.............................................................................................4-1
4.1.1ChecktheInternetStatus..........................................................................4-1
4.1.2ConguretheDSLConnection..................................................................4-2
4.1.3ConguretheEthernetConnection............................................................4-8
4.2QoS..................................................................................................................4-8
4.2.1ConguretheQoSGlobalParameters......................................................4-8
4.2.2ConguretheQoSClassication..............................................................4-8
4.3ConguretheSecurity......................................................................................4-10
4.3.1ConguretheFirewallLevel....................................................................4-10
4.3.2ConguretheFilterCriteria......................................................................4-11
4.3.3ConguretheALG..................................................................................4-14
4.3.4ConguretheDMZ................................................................................4-15
4.3.5CongurethePortForwarding................................................................4-16
4.4ConguretheDDNS.........................................................................................4-17
4.5ConguretheSNTP.........................................................................................4-18
4.6ConguretheMulitcast.....................................................................................4-19
4.6.1ConguretheIGMP................................................................................4-19
4.6.2ConguretheMLD.................................................................................4-20
Chapter5ConguretheLocalNetwork...................................................5-1
5.1ConguretheWLAN...........................................................................................5-1
5.1.1ChecktheWLANStatus...........................................................................5-1
5.1.2ConguretheWLANBasicSettings..........................................................5-2
I
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5.1.3ConguretheWLANAdvancedParameters...............................................5-5
5.2ConguretheLAN..............................................................................................5-6
5.2.1ChecktheLANStatus..............................................................................5-6
5.2.2ConguretheLAN(IPv4)...........................................................................5-7
5.2.3ConguretheLAN(IPv6)..........................................................................5-9
5.3ConguretheRoute.........................................................................................5-13
5.3.1ConguretheRouting(IPv4)....................................................................5-13
5.3.2ConguretheRouting(IPv6)....................................................................5-14
5.4ConguretheUPnP.........................................................................................5-16
5.5ConguretheDNS...........................................................................................5-16
Chapter6ConguretheVoIP....................................................................6-1
6.1ChecktheStatusofVoIP....................................................................................6-1
6.2ConguretheSIPAccounts................................................................................6-1
6.3ConguretheAdvancedParametersofVoIP........................................................6-2
6.4ConguretheVoIPService.................................................................................6-4
6.5ConguretheSIPProtocol..................................................................................6-4
6.6ConguretheMedia..........................................................................................6-6
6.7ConguretheFax..............................................................................................6-6
Chapter7Management&Diagnosis..........................................................7-1
7.1AccountManagement.........................................................................................7-1
7.2LoginTimeout....................................................................................................7-2
7.3SystemManagement..........................................................................................7-3
7.3.1ConguretheDeviceManagement............................................................7-3
7.3.2UpgradeFirmware....................................................................................7-4
7.3.3ManagetheUserConguration.................................................................7-5
7.4ConguretheMirror...........................................................................................7-6
7.5ConguretheTR-069.........................................................................................7-7
7.6Diagnosis........................................................................................................7-10
7.7ConguretheIPv6Switch.................................................................................7-12
AppendixATroubleshooting...................................................................A-1
Figures.............................................................................................................I
Table...............................................................................................................V
Glossary.......................................................................................................VII
II
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Chapter1
SafetyPrecautions
Beforeusingthedevice,readthefollowingsafetyprecautions.ZTEbearsnoliabilityto
opentheconsequencesincurredbyviolationofthesafetyinstructions.
lReadtheusermanualsbeforeusingthedevice.
lPayattentiontoallthecautionsintheusermanualsandontheproduct.
lToavoidreorproductdamage,donotuseaccessoriesthatarenotrelatedtothis
product.
lUsethepoweradapterdeliveredwiththedevice.
lDonotplacethedeviceunderthedirectsunlight.
lKeepdistancefromthesurroundingitemsforheatdissipation.
lDonotputanythingonthedevice.
lKeepthedevicedry,clean,andwell-ventilated.
lInthunderdays,disconnectthedevicefromthepowersupplytoavoidthunderattack.
lUsesoftanddryclothtocleanthedevice.Donotuseliquidorspraytocleanthe
device.Beforecleaningthedevice,disconnectthepowersupply.
lKeeptheairventclean.Anythingthatdroppingdownintoopenthedevicethrough
theairventmaycauseshortcircuitandleadtodevicedamageorre.
lKeepanyliquidawayfromthedevicesurface.
lDonotopentheshellofthedevice,especiallywhenthedeviceispoweredON.
EnvironmentalInformation
Theequipmentyoupurchasedhasrequiredtheextractionanduseofnaturalresources
foritsproduction.Itmaycontainsubstancesthatarehazardoustopeople’shealthand
toopentheenvironment.Toavoidputtingsuchsubstancesintoourenvironmentandto
reducepressureonournaturalresources,weaskthatyoureuseorrecycleyourend-of-life
equipmentbyusinganaccreditedelectronicstake-backsystem.
Thesymbolsbelowindicatethatthisproductshouldbereusedorrecycledandnotsimply
discarded.Pleaselocateanduseanappropriatereuseandrecyclingsite.
Ifyouneedmoreinformationoncollection,reuseandrecyclingsystems,contactyourlocal
orregionalwasteadministration.Youmayalsocontactyourequipmentproviderformore
informationontheenvironmentalperformancesoftheseproducts.
1-1
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Chapter2
ProductOverview
TableofContents
Overview....................................................................................................................2-1
InstallationPreparation...............................................................................................2-2
2.1Overview
2.1.1Features
ZXHNH268Aisanadvancedhomegateway.Itprovideshighspeedinternet,IPTVand
voiceoverIPservicesthroughtheDSLorGEuplink.Itsupportsthefollowingfeatures:
lItprovides4GigabitEthernetLANinterfaces.
lItsupportsDual-BandconcurrentWi-Fiupto300Mbps(compatiblewithIEEE
802.11n,2.4GHzcompliantequipment)and1.3Gbps(compatiblewithIEEE
802.11ac,5GHzcompliantequipment).
lItprovidesmultiplelinesviatheFXSphoneports.
lItsupportsIPv4/IPv6dualstackmechanismforIPv6networkmigration.
lItsupportsTR-069,includingTR-098datamodelandTR-104voiceprovisioning.
2.1.2ProductSpecifications
ItemSpecication
Dimensions221mm×180mm×33mm
(Length×Width×Height)
Operationtemperature0°C~40°C(32°F~104°F)
Storagetemperature-40℃~70℃(-40°F~158°F)
Operationhumidity/
Storagehumidity5%～95%(non-condensing)
Input:AC100V~240V,50Hz/60Hz
PoweradapterOutput:DC12V,2A
2.1.3PackageCheck
AfterunpackingtheZXHNH268Aproduct,checkthatthefollowingitemsarecomplete.
NameQuantity
ZXHNH268A1
Splitter1
2-1
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ZXHNH268AMaintenanceManagementManual(EXETEL)
NameQuantity
PowerAdapter1
RJ-45Ethernetcable1
RJ-11telephonecable2
UserManual1
Note:
Ifanyitemisfoundtobewrong,missing,ordamaged,contactyourserviceprovider.Keep
thepackageandalltheitemsingoodconditionifyouwanttoreplacetheproduct.
2.2InstallationPreparation
2.2.1HardwareDescription
Frontpanel
Figure2-1showstheindicatorsonthefrontpaneloftheZXHNH268A
Figure2-1TheFrontPanel
Table2-1describestheindicatorsonthefrontpaneloftheZXHNH268Aunit.
Table2-1DescriptionsofIndicators
LEDIndicatorStatusDescription
ZXHNH268Aispoweredon.
ZXHNH268Aself-checkfailed. Power
OffZXHNH268Aispoweredoff.
DSLsynchronizationisnormalandthelinkconnection
isnormal.
FastFlashingGreenZXHNH268Aisinthehandshakingprocessto
establishthelinkconnection.
SlowlyFlashingGreenPhysicallinkexists,howevercarrierwavehasnot
beendetected.
Broadband
(TheDSLlinkis
established.)
OffZXHNH268Aisnotpoweredonorlinkhasnotbeen
established.
Thelinkisactivated.
FlashingGreenDataisbeingtransmitted.
Broadband
(TheWANlinkis
established.)OffTheequipmentisnotpoweredonortheWANport
isdisabled.
2-2
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Chapter2ProductOverview
LEDIndicatorStatusDescription
TheconnectionisestablishedandacorrectIP
addressisobtained.
Internetconnectionfailed.
Internet
FlashingGreenDataisbeingtransmitted.
TheWLANRFswitchison.
FlashingGreenDataisbeingtransmitted.
WLAN
OffZXHNH268AisnotpoweredonortheWLANRF
switchisoff.
WPSaccessissuccessful.Thissolid-onlightwillbe
automaticallyoffafter5minutes.
FastFlashingGreenTheWPSaccessingoftheWLANterminalisFaulty.
SlowlyFlashingGreenWLANterminalisinWPSaccessingprocess.
WPS
OffNoWPSaccessortheWPSaccessoftheterminal
exceeds5minutes
ZXHNH268AhasregisteredontheVoIPnetwork.
FlashingGreenAtleastoneSIPaccountisregistered,andthe
SIP/RTPpacketsistransmitting.
Phone
OffZXHNH268AisnotpoweredonorZXHNH268Ahas
notbeenregisteredontheVoIPnetwork.
TheUSBinterfaceisconnectedandoperatinginhost
mode,butnodataisbeingtransmitted.
FlashingGreenDataisbeingtransmittedontheinterface. USB
OffZXHNH268AisnotpoweredonortheUSBinterface
isnotconnected.
Rearpanel
Figure2-2showsthebuttonsonthesidepaneloftheZXHNH268A.
Figure2-2TheSidePanel
Table2-2describesthebuttonsonthesidepaneloftheZXHNH268A.
2-3
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ZXHNH268AMaintenanceManagementManual(EXETEL)
Table2-2TheSidePanel
ButtonFunction
USBUSB2.0hostinterface.
On/OffPowerswitch.Poweronorpoweroffthedevice.
Figure2-3showstheinterfacesandbuttonsonthebackpaneloftheZXHNH268A.
Figure2-3TheBackPanel
Table2-3describestheinterfacesandbuttonsonthebackpaneloftheZXHNH268A.
Table2-3TheBackPanel
Interface/ButtonFunction
DSLRJ-11port:ItisusedtoconnecttotheDSLuplinkaccessnetwork.
Phone1–Phone2RJ-11port.Itisusedtoconnecttothephonethroughthetelephoneline.
LAN1–LAN4RJ-45port.Itisusedtoconnectthemodemtocomputer,STBsorother
networkdevices.
WANRJ-45port.ItisusedtoconnecttothenetworkprovidedbytheISP .
WPSWLANProtectedSetup
Reset
AfterpowerontheZXHNH268A,holdonthisbuttonformorethan5
secondstoresetthecurrentsettingstothefactorydefaultsetting,andthen
thesystemautomaticallyrestarts.
WLANWLANswitch.TurnonorturnofftheWLAN.
PowerPowersupplyport.Itisconnectedtothepoweradapter.
2.2.2HardwareConnection
Figure2-4showsthedevicesthatareconnectedtointerfacesoftheZXHNH268A
2-4
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Chapter2ProductOverview
Figure2-4CableConnection
AfterthedevicesareconnectedtotheZXHNH268Adevice,pressthepowerbutton.When
thecorrespondingindicatorsonthefrontpanelareOn,youcanenjoyvariousservices
providedbytheserviceprovider.
2-5
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