Alcatel-Lucent 8068 User manual

OmniPCX Office
Rich Communication Edition
8068 Premium DeskPhone
8039 Premium DeskPhone
8038 Premium DeskPhone
Attendant set
R100
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Introduction
This guide describes the services offered by the Premium DeskPhone attendant set connected to an
OmniPCX Office Rich Communication Edition system.
8068 Bluetooth® Premium DeskPhone (8068 BT)
8068 Premium DeskPhone
8039 Premium DeskPhone
8038 Premium DeskPhone
This guide covers the specific functions of the Premium DeskPhone attendant set (refer to the set user
manual for a decsription of the other services):
Restricted service.
Reserving a group of outside lines for exclusive operator use.
Diverting operator calls to another number.
Broadcasting background music on the external loudspeaker.
Answering a night call.
Programming.
The operator station receives incoming calls and routes them to the appropriate extensions within the
system.
Depending on the amount of traffic handled, your system can have one or more operator stations:
Grouped: all stations ring simultaneously.
Assigned to specific time periods: only stations currently operational will ring.
This option is set up by your installation technician.
The labels and icons displayed on the phone depend on the type of the set.
Some features are depended on the type of the set.
The labels and icons presented in this document are not contractually binding and may be modified
without prior warning.

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1GETTING TO KNOW YOUR TELEPHONE 5
1.1 8068 BLUETOOTH®/8068 PREMIUM DESKPHONE 5
1.2 8038/8039 PREMIUM DESKPHONE 5
1.3 CONNECTIVITIES 6
1.4 WELCOME SCREENS 7
1.5 NAVIGATION 7
1.6 STATUS ICONS /CALL ICONS 8
1.7 PERMANENT FEATURES KEYS 8
1.8 ALPHABETIC KEYBOARD 9
1.9 ADD-ON MODULE 10
1.10 CALL MANAGEMENT SCREEN 11
1.11 BLUETOOTH®WIRELESS HANDSET 12
2OPERATOR STATION (OS) FUNCTIONS 13
2.1 SETTING RESTRICTED SERVICE 13
2.2RESERVING A GROUP OF LINES 13
2.3 MANUALLY DIVERTING OPERATOR CALLS TO ANOTHER NUMBER 14
2.4 BROADCASTING BACKGROUND MUSIC ON THE EXTERNAL LOUDSPEAKER 14
2.5 ANSWERING A NIGHT CALL 15
2.6 USING A HEADSET 15
2.7 WHEN YOU RETURN,CONSULT YOUR GENERAL VOICE MAILBOX 16
3PROGRAMMING FUNCTIONS 17
3.1 ACCESSING PROGRAMMING 17
3.2 PROGRAMMING SYSTEM DIRECTORY (COMSPD) 17
3.3 PROGRAMMING DATE AND TIME (CLOCK) 17
4SETTING VARIOUS SUBSCRIBER TELEPHONE PARAMETERS 18
4.1 ACCESSING THE SUBSCRIBER FUNCTION 18
4.2 SUBSCRIBER NAME (NAME) 18
4.3 RESETTING A SUBSCRIBER PASSWORD (RESCOD) 19
4.4 SUBSCRIBER DISPLAY LANGUAGE (LANG) 19
4.5 SUBSCRIBER PERSONAL DIRECTORY (PERSPD) 19
4.6 SUBSCRIBER DISCRIMINATION CRITERIA (BARRNG) 20
4.7 ENABLE THE CLASS SERVICE 20

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5COMPLEMENTARY ‘EXPERT’ FUNCTIONS 21
5.1 ACCESSING THE ‘EXPERT’FUNCTION 21
5.2 TABLE OF BUSINESS CODES (ACCOUN) 21
5.3 DIRECT NUMBERS OF EXTENSIONS (PUBNUM) 22
5.4 GREETING AND HOLDING MESSAGES (MOH) 22
5.5 DECT CORDLESS TELEPHONES 24
5.6 CHANGING THE OPERATOR PASSWORD (PASSWD) 24
5.7 RESETTING THE SYSTEM (RSTSYS) 25
5.8 VOICE MESSAGE SERVICE 25
5.9 SOFTWARE LICENSE AGREEMENTS 28
6GUARANTEE AND CLAUSES 29
6.1 SAFETY INSTRUCTIONS 29
6.2 REGULATORY STATEMENTS 30

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1Getting to know your telephone
1.1 8068 Bluetooth® / 8068 Premium DeskPhone
1.2 8038/8039 Premium DeskPhone
Bluetooth®
wireless handset
(8068BT)
Wired handset
3.5 mm headset jack
Alphabetic keyboard
Loudspeaker
Color screen
10 dedicated functions keys
Permanent feature keys: quick
access to the phone’s main
features
Navigation
LED
Flashing blue: incoming call Arrival of a new call
Flashing orange: alarm
An adjustable and stable foot
Handset
3.5 mm headset jack
Alphabetic keyboard
Monochrome screen
10 dedicated functions keys
Permanent feature keys: quick
access to the phone’s main
features
Navigation
LED
Flashing blue: incoming call Arrival of a new call
Flashing orange: alarm
An adjustable and stable foot
Loudspeaker

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1.3 Connectivities
Description of the connectors
8039
8068 / 8038
Add-on module connector (SATA type).
1 RJ 11 connector for external ringer and
audio active envelop indicator.
1 RJ 11 connector for external ringer
and audio active envelop indicator.
Add-on module connector (SATA type).
1 RJ 9 connector for alphanumerical
keyboard.
1 RJ 9 connector for alphanumerical
keyboard.
One RJ9 connector for a corded
handset .
One 10/100/1000 Gigabit Ethernet
connector (PC).
One 10/100/1000 Gigabit Ethernet
connector (LAN).
DC power jack for an external power
adaptor.
One RJ9 connector for a corded handset.
Cable path for line connection (8029/8039 Premium DeskPhone)
Make sure you position the cable correctly in the compartment intended for that purpose:
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1.4 Welcome screens
You can access all of your phone's features from these screens. The default display has three pages
that you can access by pressing the page tabs at the top of the screen. The selected page is
highlighted.
oMenu
oPerso
oInfo
Menu page:
Contains all features and applications accessible by pressing the label of the desired feature or
application From this page, it is possible to adjust the ringer volume, program the time of an
appointment, lock the terminal, define the default page displayed, configure voice mail, and
access telephone functions such as calling back one of the last numbers or intercepting calls.
Perso page:
Contains call line keys (allowing supervision of calls) and programmable call keys.
Info page:
Contains information on the telephone and the status of its functions: name, telephone
number, number of messages (including call log events, instant messages and voice messages),
activation of transfer function, appointment reminder, etc.
/ Transfer icon: Pressing the key next to this icon allows you to program or change the
transfer function.
1.5 Navigation
OK key: Used to validate your choices and options while programming or configuring.
Left-right navigator: Used to move from one page to another and display information
about current calls (call in progress, calls on hold, incoming call).
Up-down navigator: Used to scroll through the content of a page.
Back/Exit key Use this key to go back to the previous step. Use this key to go back to the
homepage (long press).
8068
8038/8039

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1.6 Status icons / Call icons
Icons giving information about some specific configurations of the phone or about call status are
displayed in the top bar of the screen.
Headset connected
Telephone locked
Appointment programmed
Incoming call icon
Call in progress icon
Call holding icon
1.7 Permanent features keys
They are located just above the loudspeaker.
Mute and intercom key.
During a call, press this key to stop your contact from hearing you. When idle, press
this key to switch the phone to intercom mode. When you receive a call, the phone
hooks off automatically and you go straight into handsfree mode. When activated, this
is key blue.
Turn down the volume Lower the contrast.
Turn up the volume Increase the contrast.
Pressing this key answers an incoming call in handsfree mode (the key is blue). When a
call is in progress, pressing this key switches from handsfree mode to headset or
handset mode.
Programmable keys (F1 and F2 keys).Lit when the function associated with the key is
activated. A service or a direct call can be associated to these keys.
Redial key: to access the 'Redial' feature:
Last number redial (short press).
Call back on the last 10 number dialed (long press).
Guide key: Used to obtain information on functions of the ‘menu’ page and to program
key of the ‘perso’page.
Messaging key to access the messaging portal (call log, voice messages and instant
messages).
This key flashes blue when there is a new event such as a new voice message, a new
instant message or a new event in the call log.

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1.8 Alphabetic keyboard
Your set is provided with an alphabetic keyboard
depending on your country and language:
Country variants:
oAZERTY
oQWERTZ
oQWERTY (international)
oQWERTY (nordic)
Use the keyboard to enter names while configuring the phone. Directly access the dial by name
feature by entering the name of your caller on the keyboard.
Below is a list of the function keys that allow you to access all the symbols.
Cursor moving keys (left, right, up and down): allows you to navigate edit boxes. Press the
Alt key to access the left and up directions.
Caps lock: to write text in capital letters.
Alt key: to access specific and punctuation characters.
Enter key: to validate edited text.
Backspace key: to delete one character in an edit box.

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1.9 Add-on module
Flashing blue: incoming call
Installation
Premium Add-on 10 keys modules
1. Remove the protection of the dedicated compartment behind the set.
2. Insert the add-on correctly in the compartment.
3. Plug the provided cord into the dedicated socket behind your set.
4. Fix the add-on with the provided screw.
Premium Add-on 40 keys / Premium Smart Display 14 keys:
Plug the provided cord into the dedicated socket behind your phone.
If you wish, fix the feet (set and add-on) with the the add-on clip available as an option in pack
(x4).
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