Alcatel-Lucent ENTERPRISE 4018 Instruction manual

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ENTERPRISE 4018 QUICK USER GUIDE
To make an external call
Dial 9 for you outside line followed by the number.
To make an internal call
Dial extension number.
To end a call
Press the release key
To tran fer a call
While the caller is on the line, dial the extension number, wait for a reply, and hang-
up the recei er to transfer.
To cancel a tran ferring call
While transferring, to retrie e the call, press the enquiry key. This will cut of the
extension you were calling and bring you immediately back to the outside caller.
To Hold a call
While on a call, press the Green line key, when this key begins to flash your caller is
on hold.
To retrieve a held call
Press the flashing green line key.
To Pick Up a call ringing at another exten ion
Press the Pick Up key and lift the recei er.
To Park a call
While the caller is on the line, press the Park key and hang up.
To retrie e this call from another phone, press the Park key followed by the
extension number where it was originally parked.
To Divert your phone
Press the Di ert key,
To Di ert directly to oicemail dial 5999
To di ert to another extension dial in the extension number
To Cancel Divert
Press Di ert key and release.

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To make a conference call
Dial First number, when answered scroll down to new call, press ok and dial 2
nd
number. When answered, scroll down to conference and select ok to conference.
Voicemail et-up
Press your flashing mail key, select oicemail, record your name and enter a new 4
digit code. Default password is 0000
To record your per onal greeting
Press your mail key, select oicemail, enter your 4 digit code. Select Personal Options
Select Personal greeting. Record your personal greeting.
To retrieve your voice me age
Press your flashing mail key, select oicemail, enter your 4 digit code, follow
instructions.
1- To listen
7- To erase message
9- To sa e message
0- More Options
To tran fer a caller to voicemail
While caller is on the line, dial 8 followed by the extension number and hang-up
immediately.
To redial
Press the redial key once to dial last caller
Press and hold the redial key until your screen changes to get a list of your last 10
dialled numbers. Scroll through your numbers and press ok to call.
To modify your phone
Scroll down to Settings and press ok. Scroll to phone and press ok. Scroll to ringing
and press ok. Select which option you want. I.e.; Select Int/Ext to select what ring
tone you want etc…

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KEY EXPLANATIONS
Redial
Release
Key
Lines
Scroll
OK
Directory
Mail Key