Alcatel-Lucent 8068 User manual

OmniPCX Enterprise
8068 Premium DeskPhone
Attendant set
R100
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Introduction
This guide describes the services offered by the Premium DeskPhone attendant set connected to an
OmniPCX Enterprise system:
8068 Bluetooth® Premium DeskPhone (8068 BT)
8068 Premium DeskPhone
This guide covers the specific functions of the Premium DeskPhone attendant set (consult the set user
manual for a description of the other services):
Handling calls (calling and answering calls, consultation calls, transferring calls, conferencing,
…),
Additional features (Routing, Network/Network Transfer, Transfer with privilege, …), Reserving
a group of outside lines for exclusive operator use,
Management from the Attendant Set (Selecting answer and transfer operating modes, selecting
the attendant group status, ).
The purpose of the attendant sets (organized in groups) is to ensure efficient routing of external calls
and, where appropriate, to call external numbers on request.
One or more attendants share the workload (up to 80 attendant stations may be operational in the
same system). Each attendant set must belong to an attendant group.
The keys appearing on the 8068 Premium DeskPhone set offer all the features required for efficient
management of incoming and outgoing calls.
Some system features can be accessed from the attendant set.
They include (depending on system settings):
- Attendant status change (e.g. switchover from day to night status). This results in differences in call
routing and the features that can be accessed on the set
- External line reservation for exclusive use
- System operation monitoring
- The programming of services such as date and time, speed dialing numbers, etc.

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1BASIC FEATURES 5
1.1 8068 BLUETOOTH®/8068 PREMIUM DESKPHONE 5
1.2 CONNECTIVITIES 5
1.3 WELCOME SCREENS 6
1.4 NAVIGATION 6
1.5 STATUS ICONS /CALL ICONS 7
1.6 PERMANENT FEATURES KEYS 7
1.7 ALPHABETIC KEYBOARD 8
1.8 ADD-ON MODULE 9
1.9 CALL MANAGEMENT SCREEN 10
1.10 BLUETOOTH®WIRELESS HANDSET 11
2OPERATOR STATION (OS) BASIC FEATURES 12
2.1 PUTTING THE ATTENDANT SET IN SERVICE 12
2.2 METHODS FOR CALLING A NUMBER 12
2.3 CALLING AN INTERNAL USER 13
2.4 CALLING AN EXTERNAL USER 16
2.5 ANSWERING CALLS 16
2.6 PUTTING A CALL ON HOLD 18
2.7 CONSULTATION CALL 18
2.8 CALL TRANSFER (ROUTING) 20
2.9 ROUTING PARTICIPANTS TO A MEET-ME CONFERENCE 21
3ADDITIONAL FEATURES 22
3.1 ROUTING WITH CHAINED EXTEND 22
3.2 ROUTING WITH EXTEND AND CAMPED-ON RELEASE 22
3.3 SENDING A CALIBRATED CUT-OFF OR FLASH 23
3.4 TEMPORARY HOLD OF AUTOMATIC TRANSFER 23
3.5 DIRECTORY NUMBER SUPERVISION 23
3.6 INDIVIDUAL CALL ROUTING 24
3.7 NETWORK/NETWORK TRANSFER 25
3.8 TRUNK GROUP SUPERVISION 26
3.9 O/S TRUNK SUPERVISION 26
3.10 INDIVIDUAL HOLD 26
3.11 APPOINTMENT REMINDER 27
3.12 CALL PRESENTATION 28
3.13 TRANSFER WITH PRIVILEGE 29

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4MANAGEMENT FROM THE ATTENDANT SET 30
4.1 SELECTING ANSWER AND TRANSFER OPERATING MODES 30
4.2 SELECTING THE ATTENDANT GROUP STATUS 30
4.3 SELECTING THE ENTITY STATUS 31
4.4 SIGN OFF/SIGN ON31
4.5 INFORMATION 31
5GUARANTEE AND CLAUSES 32
5.1 SAFETY INSTRUCTIONS 32
5.2 REGULATORY STATEMENTS 33

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1Basic Features
1.1 8068 Bluetooth® / 8068 Premium DeskPhone
1.2 Connectivities
Description of the connectors
RJ 11 connector for external ringer and audio active
envelop indicator.
Add-on module connector (SATA type).
RJ 9 connector for alphanumerical keyboard.
10/100/1000 Gigabit Ethernet connector (PC).
10/100/1000 Gigabit Ethernet connector (LAN).
DC power jack for an external power adaptor.
RJ9 connector for a corded handset.
Bluetooth®
wireless handset
(8068BT).
Wired handset.
3.5 mm headset
jack
Alphabetic
keyboard
Loudspeaker
Color screen
10 dedicated functions keys
Permanent feature keys: quick
access to the phone’s main features
Navigation
LED
Flashing blue: incoming call. Arrival of a new call.
Flashing orange: alarm.
An adjustable and stable foot