Alcatel-Lucent ENTERPRISE 4018 Instruction manual

4018 I.P. QUICK USER GUIDE
TO ANSWER A CALL-Lift receiver
TO HANG UP A CALL-Replace the receiver or press the release key
TO TRANSFER A CALL-While caller is on the line, (do not hold call) Dial he extension
number, and wait for reply, and han up.
TO CANCEL A TRANSFERRED CALL- Call on line, (do not hold call) Dial extension
number, if you et no reply, cancel the transferred call by pressin the release key
, Then press the line key (flashin reen) to return to the caller.
TO HOLD A CALL-Press the hold key, to retrieve a held call- Press the line key
(flashin reen).
TO PICK UP A CALL AT ANOTHER EXTENTION- Lift the handset and press the Pick Up
key.
TONE KEY- this key allows you to use touch-tone keys, e. .; if an Auto Attendant
answers you, Press the TONE key to allow you use touch-tone.
AUTOMATIC CALL BACK-Upon receipt of a busy tone, Press # key.
CONFRENCE CALLS ( 3 way calls)- Dial first number, when answered, Dial second
number, when answered Dial 50.
TO PARK A CALL- while caller is on the line, Press 12 and han up receiver. To
retrieve Parked call, Lift receiver and Dial 12 followed by extension number where
call was ori inally parked.

MASTER DIVERT
TO DIVERT TO AN EXTENTION NUMBER- Press the Mdivert key followed by the
extension number and release key .
TO DIVERT TO YOUR VOICEMAIL- Press the Mdivert key followed by your mail key
, and your release key.
TO DIVERT TO A MOBILE EXTERNAL NUMBER- Press the MDivert key followed by 9
and the external number followed by the MDivert key a ain and then Release.
TO CANCEL ANY DIVERT- Dial 60 and release key.
PERSONAL SPEED DIALS
Speed dials save under codes 0-9
TO PROGRAM A SPEED DIAL- Press the directory key followed by the
information key , type in the first code (0). Type in the name ( 6 characters)
shown on your screen, press the ok key , then type in 9 and the number and
press ok key a ain.To pro ram the next number press the information key a ain ,
followed by the next code (1), the name, number and so on as above. When you
have finished pro rammin your numbers, press the release key.
TO DIAL OUT A SPEED DIAL- Press the directory key followed by the relevant
code. (0-9).
DIAL BY NAME
Your directory will list all internal and all saved external numbers.
To find names and numbers, Press and hold the directory key for 2 seconds.
Type in the1st letter of the person’s FIRST name and use your navi ator key to
scroll throu h the names. Note; e. . if you are lookin for a name be innin with L
Press 5 on your keypad and be in scrollin from J you can not press 5 three times as
on a mobile phone. When the correct name is found press the ok key to dial.

VOICEMAIL
Your phone will automatically divert to voicemail after 4 rin s.
TO SET UP YOUR VOICEMAIL FOR THE FIRST TIME
Press the flashin mail key
And listen to the prompts.
You will be asked to enter a 4 di it password and press # to confirm.
You will be asked to record your name and press # to confirm, once this is done you
may han up. If you wish to record your own voice messa e follow the prompts in
800.
TO RETRIEVE A VOICEMAIL OR TEXT MESSAGE
Text means a missed call (caller ID) it will show the number of a missed call)
When your mail key is flashin , press it and enter your 4 di it personal
password. Your Voice and text will appear on your screen e. .; Voice 1 / Text 0
To listen to your voice messa e press 1
To check your text press 3
To delete voice or text press 2
TO DIAL INTO YOUR MAILBOX FROM OUTSIDE THE OFFICE
Dial
TO MODIFY YOUR PHONE
DIAL 800
You will hear the followin options
Opt 1 – Mailbox – 1 to record your reetin
2 to listen to your reetin
4 to record your name
5 to modify notify mode
Opt 2 – Assistant- 1 is collea ue
2 is external no
3 is mobile no
4 is operator # to confirm
Opt 3 – Confi ure- 1 is to chan e rin tone
2 is screen bri htness
3 is headset
Opt 4 – Personal Options
1- to chan e password
2- to chan e lan ua e