alfen Eve Double Pro-line FR User manual

Eve Double Pro-line FR
–
Manual / Manuel
Pro-line FR

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OUTSIDE / EXTÉRIEUR
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7
5
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5
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3
INSIDE / INTÉRIEUR
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Step-by-step Eve Double
Pro-line FR installation and
commissioning
–
ENGLISH
5
Congratulations on your purchase of an Alfen charging
station for electric vehicles!
To ensure safe installation, and full utilisation, of all advanced features of your charging
station, we recommend that you read this manual carefully and save it for future reference.
While we have done our utmost to provide you with a complete and comprehensive manual,
it may occasionally be subject to updates and content improvement. The latest version will
always be available for download at www.alfen.com.

6Eve Double Pro FR manual |Version 2.0 |March 2020
ENGLISH
TABLE OF CONTENTS
DECLARATION OF CONFORMITY
1 Safety and usage instructions 7
1.1 Purpose and intended audience 7
1.2 General safety 7
1.3 Disclaimer 7
1.4 Copyright 7
2 Product 8
2.1 The charging station 8
2.2 User interface 9
2.2.1 Status indications on the display 9
2.2.2 Status indicator symbols 9
2.3 Operation 10
2.4 Optional E-socket 11
2.5 Access control for local authorisation 12
2.5.1 Installing the master key 12
2.5.2 Adding and removing passes in the local
database 12
2.5.3 Removing the Master Key 12
2.6.1 Eve Double Pro-line FR model overview 13
2.6.4 Communication and protocols 14
2.6.5 Communications security 14
2.6.6 Available memory 14
2.6.7 User circumstaces 15
2.6.8 Casing 15
2.6.9 Input / power supply 16
2.6.10 External protection according to
EV/ZE-Ready 16
2.7 Optional factory settings 17
2.8 Accessories 17
3 Installing and connecting 18
3.1 Installing and connecting 18
3.2 Mounting and installation requirements 19
3.3 Mechanical installation 19
3.4 Electrical installation 20
4 Commissioning the charging station 22
4.1 Safety instructions prior to usage 22
4.2 Commissioning Eve Single Pro-line FR 22
Installer (application) 22
4.3.2 Using the Service installer application 23
4.3.3 Changing language settings 23
4.4 Activate functionality with the Service
Installer application 23
5 Connectivity 24
5.1 Management systems 24
5.2 Setting up a connection 24
5.2.1 Wireless connection 24
5.2.2 UTP (Ethernet) connection 24
Manufacturer information:
Alfen ICU B.V.
1332 AP Almere
The Netherlands
Declares the conformity of the product:
Charging stations of the type Alfen Eve
Pursuant to European directives:
Low Voltage Directive 2014/35/EU
EMC Directive 2014/30/EU
Applied (harmonised standards)
• NEN-EN-IEC 61851-1
• NEN-EN-IEC 61851-22
• NF-EN-IEC 61851-1
• NF-EN-IEC 61851-22
• DIN EN 61851-1
• DIN EN 61851-22
• BS EN 61851-1
• BS EN 61851-22
• CEI EN 61851-1
• CEI EN 61851-22
All mentioned products are labelled with the CE mark.
Almere, The Netherlands, 3 juli 2017
M. Roeleveld, Msc.
5.3 Registering your ICU EZ account 25
5.4 Managing settings 25
5.5 Register your charging station to your own
management system 25
Appendices
Appendix A: Error codes and problem solving 26
factory settings 28
Waste Electrical and electronic equipment (WEEE) 33

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1. SAFETY AND USAGE INSTRUCTIONS
1.1 Purpose and intended audience
The Alfen Charge Point (the “Product”) is intended
exclusively for charging electric vehicles and, when installed
correctly, may be used by untrained individuals.
Installation, commissioning and maintenance of this
•
regarding safety and incident prevention
• Comprehensive knowledge of applicable electrical
regulations.
• The ability to identify risks and avoid potential hazards.
• Received and read these installation and operation
instructions
1.2 General safety
DANGER!
These safety instructions are important to ensure safe
operation. Failure to comply with them in accordance with
general electrical safety regulations could result in a risk of
Using this product is expressly prohibited in the following
situations:
•
substances.
• If the product is located in or close to water.
• If the product or its individual components are damaged.
• Usage by children or individuals not able to properly
assess the risks associated with using this product.
Alfen ICU B.V. (“Alfen”) shall not be liable in any way, for any
kind of damage, and all warranties on both the product and
accessories shall become void where:
• The ambient temperature is below -25°C or above 40°C.
• the Products have been subject to misuse, faulty
installation or maintenance; or
•
repaired; or
• the manuals, operation and maintenance instructions
which are applicable for (parts) of the Products or have
been provided by Alfen are not complied with; or
• the Products are used in the vicinity of explosive or
• in case of normal wear and tear; or
• there is a failure of the distribution network; or
• there is a force majeure situation, or the defect is
otherwise caused from the outside.
More extensive safety information is available in the
relevant sections of this document.
1.3 Disclaimer
version 4.4.0 or higher.
This document has been subjected to rigorous technical
review before being published. It is revised at regular
included in the subsequent issues. The content of this
document has been compiled for information purposes only.
document as precise and up-to-date as possible, Alfen shall
not assume any liability for defects and damage which
results from the use of the information contained herein.
In no event will Alfen B.V. be liable for direct, indirect,
resulting from any errors or omissions in this manual. All
obligations of Alfen are stated in the relevant contractual
agreements. Alfen reserves the right to revise this
document from time to time.
Any deviation to the Products including, but not limited
colours), hereafter referred to as ‘Customisation’, can alter
quality and/or product lifespan. Alfen is not liable for any
damage to, or caused by, the product (including applied
Customisation) if this damage is caused by this applied
Customisation. Contact your dealer for more information on
Customisation versus the default product.
1.4 Copyright
Copyright © Alfen N.V. 2019. All rights reserved. The
disclosure, duplication, distribution and editing of this
document, or utilization and communication of the content
are not permitted, unless authorized in writing. All rights,
including rights created by patent grant or registration of a
utility model or a design, are reserved.

8Eve Double Pro FR manual |Version 2.0 |March 2020
The charging station
Outside
1
2Colour display
3RFID card reader and authorisation indicator
4Type 2 plug connection
Cable gland(s) for power cable(s), entry
Grommets for E-socket cable(s)
Port for Service Installer/UTP cable
Inside
9Threaded holes for wall mounting
10 SIM card holder (ref. image 9 fot detailed location)
11 RJ11 connector port for Active Load Balancing
Bottom
12 UTP (Ethernet) connection
13 Connector for display
14
ENGLISH
2. PRODUCT
2.1 The charging station
8
• Model, production date and serial number.
•
• Article number and maximum charging current.
When contacting Alfen, always have your serial number available to facilitate quick support.
5
6
7
8

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2.2.1 Status indications on the display
General information on charging station
1
the reseller or maintainer of the central management
system. You can, for example, use this ID to convey to
a helpdesk for which charging point you need support.
2Date and time: these are set through a maintenance
system (automatically) or during installation, using the
Service Installer application. If
the product does not
Status and information screen
The charging station informs the user of its current status
and provides the user with a response to the actions
performed. The following information is available:
3Status information.
4Maximum charging capacity of the outlet.
6Current charging capacity to the connected
vehicle.
7Energy picked up during the current transaction.
8Duration of the current transaction.
9Progress bar displays the progress of the charging
process in which user is involved. A full progress bar
indicates the necessary steps are completed and
charging will start.
Usage instructions will be displayed in this location.
Where an error occurs, an error code and instruction will
be shown (see Appendix A for more information).
Displayed when the auxiliary E-socket is in use.
5
2. PRODUCT
2.2 User interface
The Eve Double Pro-line FR has a colour display which informs the user on the progress of the charging by using status
indications.
Charge card accepted,
cable connected Communicating with vehicle
or charging complete
code
Charging transaction
active, with charging speed
indication
--kW
--kW
--.--kWh
--.--h
2.2.2 Status indicator symbols
error code
E-socket in use
22/01/2019 12:30
Hold the charge card in front
of the reader to stop
Your vehicle is being charged...
22kW
01:23h
18.1kW 22.67kWh
21
3
4
6
5
7
89
Figure 1: Display of Eve Double Pro-line FR during charging
Hold the charge card in front
of the reader to start
10
22/01/2019 12:30
Hold the charge card in front
of the reader to stop
Your vehicle is being charged...
22kW
01:23h
18.1kW 22.67kWh
Figure 2: Display of Eve Double Pro-line FR during charging
with Type 2 socket and E-socket simultaneously
Hold the charge card in front
of the reader to start
Your vehicle is being charged...
3.7kW
01:23h
2.8kW 0.75kWh
3
4
6
5
7
8
11
ALFEN
10
11
ALFEN 21
3
4
6
5
7
89
10
9
10

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2. PRODUCT
2.3 Operation
FR products will show a green status. The light blue (cyan) colour will only be displayed if and when a connection between
the vehicle and charging station is established.
--kW
--kW
--.--kWh
--.--h
Pro-line
Pro-line
21 3
21 3
Operation Plug & Charge – Authorisation without a charge pass
Stop
Start
Pro-line
Pro-line
2 41 3
2 41 3
RFID - Charging station with user authorisation (only for Pro-line)
Stop
Start
--kW
--kW
--.--kWh
--.--h

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2. PRODUCT
2.4 Optional E-socket
The E-socket is an optional accessory on the Eve Double Pro-line FR charging points for vehicles that need to be charged
via a domestic plug. Pay attention! Countries may have restrictions on the load capacity of the E-socket. Check and follow
Type 2 socket:
Max 22 kW
Type E-socket:
Max 3.7 kW
REMARK
- The type 2 socket and type E-socket connector outlets on one side (left or right) cannot be used simultaneously.
- Switching between outlets is not possible for a single transaction.
- Smart charging: When both sockets are in use simultaneously type 2 sockets for EV charging will always get priority over
type E-sockets because E-sockets can not be controlled dynamically.
Type 2 socket:
Max 22 kW
Type E-socket:
Max 3.7 kW
Figure 3: Eve double Pro-line FR with E-sockets

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2. PRODUCT
2.5.1. Installing the Master Key
A Master Key can be easily installed using the following steps:
1
2Hold the RFID card in front of the card reader for 10 seconds. Initially the charging station does not recognise the pass
3After 10 seconds, the RFID card will be registered as the Master key. The following icon appears on the screen:
The charging station will only recognise one RFID card as the Master Key.
2.5.2 Adding and removing passes in the local database
Once the Master Key is registered, it can be used to add or remove charging passes from the local database. For every pass
held in front of the charging station, the station will give a sound signal. Follow the on-screen instructions to manage
access control:
If you add or remove a charge pass by mistake, you can immediately hold it in front of the card reader to undo the action.
To close the database, hold the Master Key in front of the card reader once more.
Hold the Master Key in front
of the card reader
Hold the charge pass that you
want to add in front of the card
reader
Hold the charge pass that you
want to remove in front of the
card reader
Display
Supporting text
on display
Master Key held in front of
reader
Add or remove charge passes
Card added Card removed
NOTICE!
The Master Key cannot be used for charging. It is only used
for access control of the charging station.
REMARK
To prevent the local database from being 'open' to access control, the menu will close automatically if no card has been
added or removed after 10 seconds. The symbol will disappear from the display.
2.5 Access control for local authorisation (RFID)
To control local user access to an Alfen Eve Double Pro-line FR charging station, you need to install an RFID card as the
'Master key'. With this Master Key, you can determine who can use your charging station.
REMARK
functionality is automatically ON. If the charging station is delivered with a pre-programmed management system, this
functionality will be OFF.
2.5.3 Removing the Master Key
A Master Key can only be removed using the Service Installer application. If necessary, you can ask for help from one of our
technicians. This might, however, incur costs. Therefore, always keep the Master Key in a safe location. More information on
the use of the Service Installer application can be found in paragraph 4.3.2

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2. PRODUCT
2.6 Technical specications
2.6.1 Eve Double Pro-line FR model overview
Models
Model name Article no. OCPP chargePointModel
1-fase, Display, 2x socket Type 2S (shutters), max.
1x32A input current 904461215 NG920-61215
1-fase, Display, 2x socket Type 2S (shutters), max.
2x32A input current 904461216 NG920-61216
3-fase, Display, 2x socket Type 2S (shutters), max.
1x32A input current 904461205 NG920-61205
3-fase, Display, 2x socket Type 2S (shutters), max.
2x32A input current 904461206 NG920-61206
2.6.2 Eve Double Pro-line FR specications
Operation
Plug & Charge authorisation
RFID authorisation
Central system
Third-party apps
Display 7" TFT colour display, 800 x 480 pixels
Status indication integrated on display
RFID card reader RFID (NFC) ISO/IEC 14443A/B, MiFare Classic 13.56 MHz, DESFire
Maximum length: 7 bytes
Mobile network possibilities GPRS
Energy meter
Status indication Integrated in the display
Access Locations with restricted access
Locations with non-restricted access
2.6.3 General product specications
Number of outlets • 2
• Optional two E-socket outlets available
Types of outlets • Socket Type 2 shutters, conform IEC62196-2 ed. 2
• Support for accessory (803873065-ICU) : E-socket,
conform IEC 60884-1, CEE7/5, NF C 61-314
Supported power systems TN-C, TN-C-S, TT, IT*
* Caution: not all vehicles support the IT system. In that case ,or with 3-phase
charging, an isolation transformer is required.
Nominal output voltage (+/- 10%) • 230VAC, 1-phase products
• 400VAC (3x230VAC), 3-phase products
• Optional E-socket, 230VAC, 1-phase
Maximum design current • 32A per phase
• Optional E-socket, Max. 16A
Maximum design power 7.4kW, 1-phase products
22kW, 3-phase products
3.7 kW, 1-phase for optional E-socket
Connection clamps Cable gland, clamping range for 17-25.5mm cable thickness.
Cable clamps range:
• Max 16mm
2per wire
Cable clamps for optional E-socket 2.5mmper wire (multi-core VDS), 7-core

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2. PRODUCT
Main switch 4-pole pin, 80A, 400 VAC (904461205, 904461215, 904461216)
8-pole pin, 40A 400 VAC (904461206)
Activation relay Integrated, simultaneous activation
Extra safety relay in series
Overcurrent protection
Residual current protection Type B 30 mA, per outlet
Available in- and outputs RJ45 (Ethernet/LAN)
RJ11 (active load balancing)
Load balancing Optional
Mandatory for charging current greater than 16A per phase (904461215,
904461205)
2.6.5 Communications security
SIM card Mini SIM card
APN username and password
Central System authentication
EVSE authentication HTTP Basic authentication, with or without TLS
Remote console access (SSH, telnet) Not supported
Diagnostic les Encryption: AES 128 bit
Firmware update les Encrypted and digitally signed
Encryption: SHA256 hash (pkcs1/PSS padding with 2048 RSA key) Signature:
RSA public key 2048 bit
EVSE Interal Flash AES 128 bit (erased when read)
Root certicate
2.6.4 Communication and protocols
Controller Central unit for charging currents and communication
Vehicle communication Mode 3 in accordance with IEC 61851-1 ed. 3 (2017)
Internet/networking possibilities Mobile network communication, Ethernet/LAN
Communication protocol Central
System OCPP 1.5 (JSON), OCPP 1.6 (JSON)
Supported RJ45 protocols OCPP
TCP/IP
Supported RJ11 protocols DSMR 4.0-4.2 and SMR5.0 (P1 port)
I/O for supporting external relay
Modbus (Master) TCP/IP
2.6.6 Available memory
Charge passes Local list: approx. 800 charge passes (via the Backend)
White list: approx. 1,200 charge passes (local)
Transaction database Approx. 1,500 transactions (of 4h with 15min Wh-metering values)
Logging for diagnostics Approx. 45,000 lines
For more information on the implementation of information security in Alfen Charging Equipment, you can contact

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2. PRODUCT
2.6.8 Casing
Type Wall-mounted unit
Mounting options Wall mounting or mounting post (accessory)
Material (cover) Fibre-reinforced polyester (Sheet Moulding Compound - SMC)
Colour (cover)
Material (rear) Fibre-reinforced polyester (Sheet Moulding Compound - SMC)
Colour (rear)
Locking Anti-theft screws
Dimensions (H x W x D)
Casing
Product packaging 590 x 338 x 230 mm
740 x 350 x 250 mm
Weight
Casing
Complete, incl. packaging
Complete, incl. packaging and pallet
Approx. 20 kg
Approx. 21,5 kg
Approx. 25 kg
2.6.7 Use conditions
Operating temperature -25°C - 40°C
Relative atmospheric humidity
Electrical safety class I
Degree of protection (casing) IP54
IK protection
(mechanical impact)
IK10
Stand-by use Ca. 9-12 W
Environmental conditions Indoor use
Outdoor use
NOTICE!
The operating temperature assumes the ambient temperature of a product delivered in the default casing colour 'RAL9016'.
NOTICE!
Where products are exposed to the elements, the case can be subject to gradual aging of the material, which can result in
product discolouration over time. Therefore, wherever possible, place the product in a sheltered place to optimise the life
of the materials.
The ambient temperatures in the table above refer to a
product in its default casing, colour RAL9016. Other
If the product is exposed to lower or higher temperatures,
continuous operation cannot be guaranteed. If
temperatures exceed the maximum values, the charging
station will automatically decrease the charging current
to decrease the internal temperature.
This stabilises the internal temperature and makes it less
likely that a transaction will be unexpectedly paused.
If the product is directly exposed to sunlight, the
automated temperature management may automatically
start below the maximum ambient temperature.

16 Eve Double Pro FR manual |Version 2.0 |March 2020
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2. PRODUCT
2.6.9 input / power supply
NOTICE!
Your installation must comply with the standards and regulations of the location (country) where it is located. The tables
below are advisory and based on proper practical functioning of the charging stations; provided that all prerequisites are
Printing errors expressly reserved
Input: minimum
advised cable
diameters
(based on assumed
max. 50m cable
length)
1-phase 904461215 16A: 3 x 4 mm32A: 3 x 6 mm
1-phase 904461216 16A: 3 x 4 mmper wire 32A: 3 x 6 mmper wire
3-phase 904461205 16A: 5 x 4 mm32A: 5 x 6 mm
3-phase 904461206 16A: 5 x 4 mmper wire 32A: 5 x 6 mmper wire
Short circuit
protection With breaker circuits: With fuses:
Single power supply, 1-phase: 1 x 40 A max 1P, kar. B or C 1 x 35A max, gG
Dubble power supply, 1-phase: 2 x 40 A max, 1P, kar. B or C 2 x 35A max, gG
Single power supply, 3-phase: 1 x 40 A max, 3P kar. B or C 3 x 35A max, gG
Double power supply, 3-phase: 2 x 40 A max, 3P kar. B or C 6 x 35A max, gG
If you have opted for a capacity less than or equal to 16A (3.7 kW or 11 kW charging),
Residual current
protection
(possibly in
combination with
breaker circuits)
Residual current breaker (optional): min 100mA (S) Selective, 4P, tupe A EV, of B,
Single power supply: 1x40 A
Double power supply: 2x40 A
Nominal voltage • VL1-N
• VL2-N
• VL3-N
• VL1-L2
• VL1-L3
• VL2-L3
• VPE-N
Nominal frequency 50 Hz / 60Hz
Grounding TN system: PE wire )
TT system: Independently installed ground electrode <100 0hm spreading resistance
IT system: connected to a shared reference (common earth) with other metal parts
Connection method Permanently connected
2.6.10 External protection according to EV/ZE-Ready
IEC 61000-4-16 or IEC 61543
Level 3 Level 4
Frequency range Cont. test Vrms (V) Current (mA) Cont. test Vrms (V) Current (mA)
1 kHz - 1.5 kHz 1 6.6 3 20
1,5 kHz - 15 kHz 1 - 10 6.6 - 66 3 - 30 2 - 200
15 kHz - 150 kHz 10 66 30 200

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2. PRODUCT
2.8 Accessoires
Mounting post FR Art. 934459002
Dimensions (H x W x D) 1,430 x 180 x 80 mm
Material Aluminium with powder coating
Colour
Packaging (H x W x D) 1,460 x 360 x 280 mm
Weight 11 kg
Cable cover E-socket Art. 803873064-ICU*
*Mounting post spare part
Concrete base Art. 833829300-ICU
Dimensions (H x B x D) 570 x 350 x 220 mm
Weight 42 kg
Metal base Art. 803828601-ICU
Dimensions (H x B x D) 598 x 204 x 300
Weight 7.8 kg
Packaging (H x W x D) 50 x 295 x 620
Additional RFID card Art. 203120010-ICU
E-socket Art. 803873061-ICU
Wall-mounting bracket
E -Socket
Art. 803873062-ICU*
*E-socket spare part
2.7 Optional factory settings
Description Options
Authorisation Plug & Charge
RFID*
Maximum charging current 16A
32A*
Smart Charge options
(see Appendix B)
Standard load balancing*
Active load balancing (P1)*
Smart Charging Network*
Own logo in display (only Pro-line)
On (your own logo)*
Languages supported English, Dutch, German, French, Spanish, Portuguese, Italian, Norwegian,
Swedish, Finnish
User availability if temporarily
oine
Accept all RFID passes
Only valid passes in database
Not available
Action if plug is released on vehicle
side
Stop transactions and release the plug
Pause charging until cable plugged back in
Choice of management system Stand alone
ICU Connect*
other options*
Communication through * GPRS
UTP/LAN
Auto detect
* Settings may incur additional costs.

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3. INSTALLING AND CONNECTING
3.1 Installing and connecting
Carefully read these instructions prior to installing the
charging station. Alfen ICU B.V. is not liable for any
consequential damage caused by usage of this manual.
REMARK
professional who has read this manual and works in
compliance with IEC 60364 standards. Neglecting this
may lead to severe injuries or hazardous situations while
working with electricity.
DANGER!
The charging station contains electric components that
may still contain electrical charge after being disconnect-
ed. Wait at least 10 seconds after disconnection before
commencing work.
DANGER!
The electric system must be entirely disconnected from
every power source prior to performing installation or
maintenance work!
REMARK
installation requirements.
Package content
1 x 1 x 1 x 2 x
Content of the package of the charging station consists of: Alfen Eve Double Pro-
line FR installation manual, wall mounting block and assembly accessories, RFID
charging pass (depending on the selected options).
WARNING
The adaptors or conversion adaptors are not allowed to be
used.
WARNING
Cord extension sets are not allowed to be used.
DANGER!
Hazard of fatal injury if installed incorrectly!
Non-compliance with the installation and environment
requirements may lead to hazardous situations while
working with electricity.
REMARK
This work may not be carried out during rain or if air
REMARK
A charging station must always be installed on a dedicated
power circuit.
This manual
1 x
Quick Installation
Guide
1 x
Eve Double
Pro-line FR
Wall-mounting
frame
Allen key
REMARK
Protect Alfen products installed in public areas and car park
sites from mechanical impact and/or collisions which can
cause damage to the equipment.
Anti theft
screw M8x20
Hex bolt
M8x50
1 x 4 x 4 x 1 x
Washer Nylon plug
S10x50 Additional swivel for Eve
double Pro-line FR with
double feeder cable

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3. INSTALLING AND CONNECTING
3.2 Mounting and installation requirements
Refer to the table in paragraph 2.6.9 and 2.6.10 to
review the safety features and the required cable
thicknesses to ensure a proper connection.
Ensure that the following requirements for installing the
Alfen Eve have been met:
• The cable trajectory from the main distribution station
up to the Alfen Eve must be protected against short-cir-
cuits and overcurrent using:
- B or C residual current fuses (or otherwise in
compliance with local standards and regulations).
- Type gG fuses (or otherwise in compliance with local
standards and regulations).
• The cable trajectory and the charging station are part
of a TN-S system; the station must be grounded via the
main distributor.
• The cable trajectory must be installed in compliance
with the usual locally applicable professional standards.
REMARK
The system and cables must be installed based on the max-
imum charging rate at the entry or entries of the charging
station. This must be based on a continuous load (all
simultaneous loads). The cable diameters mentioned in this
manual are indicative. The technician remains responsible
for determining the correct cable diameter and compliance
with applicable standards and regulations.
While selecting a location to install the Alfen Eve, the
following criteria must be taken into account:
• Never install in a potentially explosive atmosphere.
•
implementing compensating measures.
• Always fully comply with local technical requirements
and safety regulations.
• The installation site must have a levelled and solid
underground.
•
• Ambient temperature of -25 °C to 40 °C.
•
• The recommended installation height is 70 to 120cm
from the ground to the bottom side of the enclosure.
• Ensure that the charging station is located in such a way
it’s sockets can be reached easily with a charging cable.
The charging cable must not be under tension while
connected to the vehicle.
• Prevent road users from being able to drive over the
cable.
• Prevent pedestrians from being able to trip over cables.
• Ensure that the UTP/Ethernet connection on the bot-
tom side of the charging station is covered to prevent
it from being unintentionally disconnected or used by
unauthorised individuals.
3.3 Mechanical installation
Use the following tools and equipment to install the Eve:
• Spirit level
• Impact drill
• Phillips screwdriver
• Screwdriver for a terminal block
• Pencil and the enclosed drill template
• Torx screwdriver (T25)
• Wire stripper
• Allen wrench
• 4 x M8 x 50mm hex bolts
• 4 x s10 x 50mm nylon plugs
• 4 x washers
Wall mounting: Apply the drill template.
REMARK
Verify the indicated measures with a tape measure.
The distances between the drill holes are 123.8 mm
(top side), 39.6 mm (bottom site) and 434.3 mm (vertical).
1. Cut the drill template from the carton packaging.
2. Place the drill template at the desired location.
3. Use a spirit level to verify that the template is applied
levelled.
4. Use the drill template to mark the drill holes.
5. Drill the holes at the marked points.
6. Verify the drill holes.
Installing the mounting block
1.
2. Attach the mounting block on the wall by using two
M8 hex bolts in the two bottom drill holes.
Mounting post: Install the post with the concrete pedestal
or metal pedestal (accessory):
1. Dig a hole of approx. 50x50cm with a depth of 65cm.
2. Place the concrete or metal pedestal in this hole.
3. Attach the post on the pedestal with four threaded
bolts M10x25 mm and the corresponding rings (ref.
image on the cover or the pedestal’s installation
manual).
4. Attach the mounting block with two screw bolts
M10x25 mm.
5. Attach the charging station on the post with two
screw threads M10x25 mm.
6. Attach the ground wire on the post with M4x12 mm
screws and an M4 washer.
7. Guide the ground wire through the concrete pedestal
and the base to the charging station.
8. Attach the cover plate to the post with the anti-theft
bolt M8 x 15 mm (ref. image 2).
9.
level the surface.
10. Once completed, cover the area with a levelled protec
tion such as tiles.

20 Eve Double Pro FR manual |Version 2.0 |March 2020
ENGLISH
3. INSTALLING AND CONNECTING
Figure 4: Fixing the cable cover
Preparing the charging station
Do not remove the transparent foil from the casing during
installation. This helps to prevent damage such as scratches
on the display. Before installation, the white cover must be
removed from the charging station. This is done as follows:
and is secured with two screws at the top and bottom.
1. Place the device on its back, preferably on a soft under
ground such as the packaging of the Eve.
2. Remove the screws on the bottom with an Allen key.
3. Use a Torx M5 (T25) screwdriver to loosen the two
screws on the side of the backside of the casing (ref.
image 5).
4. Save these screws somewhere safe, they are required
later.
5. Carefully lift the white cover, starting at the bottom in
an upwards direction.
6. Take the entire white part of the unit and put it at a
safe location where it cannot be scratched or damaged
otherwise; for instance in the packaging of the
Eve. Be particularly careful with the display screen.
Figure 5: Location of Torx T25 bolts to release, adjust and fasten
the enclosure
Installing the charging station
1. Place the station onto the already installed mounting
block, in a vertical downward movement.
2. Secure the station on the top side with two hex bolts
(max. diameter 8mm) at the indicated position (ref.
image 4).
Figure 6: Wall mounting
3.4 Electrical installation
WARNING
Carefully read and follow all safety instructions in this
manual!
DANGER!
The electric system must be completely disconnected from
every power supply prior to carrying out installation and
maintenance work!
1. Pull the power cable through the cable inlet,
( 5on page 2).
2. Pull the power cable at least 15 cm into the housing
from the ground or wall.
3. Secure the power cable in the cable inlet by
tightening it so that the power cable cannot be
removed. The cable gland also functions as a strain
relief.
4. The subframe with the type 2 charging sockets must
be detached, refer to images 5 and 6. The subframe is
equipped with a clicking mechanism on all four
connection points. Detaching the subframe is best
followed by the other side.

21
Eve Double Pro FR manual |Version 2.0 |March 2020
ENGLISH
3. INSTALLING AND CONNECTING
Figure 7: Detachable subframe
Figure 8: Subframe clicking mechanism
5. Remove the sheathing from the cables with a wire
stripper to connect the exposed wires in the main
switch ( 13 on page 3).
6. Connect the wires to the main switch.
7. Place the subframe back in position by connecting
the connection points with the back frame.
NOTICE!
Make sure the cables do not become trapped while putting
the subframe back into place!
8. Verify that the residual current devices inside the
charging station are enabled.
9. Put the main switch on the I (ON) position. If
needed, use a special wrench to simplify switching.
10. Push the white part of the housing with the two screw
caps into the openings at the top of the back cover.
11. Use a Torx T25 screwdriver to tighten the two screws
on the top side of the unit (image 3).
12. Properly close the white part of thecover by pres-
sing on it and screwing the M8 x16 antitheft screws in
the backside.
NOTICE!
Absolutely no gaps may be present between individual
parts of the casing. This is detrimental to moisture and dust
cycle of the charging station.
13. Now remove the transparent foil from the casing.
WARNING
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