6
PROBLEM POSSIBLE CAUSE SOLUTION
Faucet leaks underneath
handle.
Bonnet has come loose or o-ring on
cartridge is dirty or twisted.
1. Move the handle to the OFF position. Unscrew the
handle screw and remove the handle.
2. Tighten the bonnet by turning it clockwise. Move the
cartridge stem to the ON position. The leak should stop
draining out from around the cartridge stem.
3. If the leak does not stop, shut off the water supply.
Remove the bonnet by turning it counterclockwise. Lift
out the cartridge valve. Inspect the larger o-ring on the
cartridge bonnet and the smaller o-ring on the cartridge
stem. Remove any debris from the o-rings. If either
o-ring is twisted, straighten it. If either o-ring is damaged,
replace the cartridge by calling customer service.
4. Position the cartridge back into the faucet body. Make
sure the ridges on the two sides of the cartridge bonnet
t into the grooves on the two sides of the faucet body.
Tightly screw the bonnet onto the faucet body.
5. Reinstall the handle.
Water does not completely
shut off.
Rubber valve seat is dirty, stuck,
or broken.
1. Shut off the water supply.
2. Remove the handle from the faucet body. Loosen
the bonnet by turning it counterclockwise. Lift out the
cartridge assembly.
3. Inspect the rubber valve seat in the faucet body. If there
is debris or brass scrap on the surface of the seat,
remove it. If the rubber seat is stuck tightly in the water
inlet hole, push it gently with a ngertip so it moves up
and down smoothly. The spring (smaller end up) must
be placed back underneath the valve seat. If the rubber
valve seat is worn out or broken, replace the cartridge by
calling customer service.
4. Position the cartridge back into the faucet body. Make
sure the ridges on the two sides of the cartridge bonnet
t into the grooves on the two sides of the faucet body.
Tightly screw the bonnet onto the faucet body.
5. Reinstall the handle.
Faucet leaks around
aerator.
The aerator is incorrectly tted, dirty,
or small parts inside the aerator are
improperly installed.
1. Remove the aerator from the spout on the faucet body.
Inspect the black rubber gasket inside the aerator. The
rubber gasket should be at.
2. Reinstall the aerator on the spout.
Faucet has an improper
water pattern.
The aerator is dirty or small parts inside
the aerator are improperly installed.
1. Remove the aerator from the spout on the faucet body.
2. Gently ush the small parts inside the aerator to clear
away any debris.
3. Reinstall the aerator on the spout.
TROUBLESHOOTING
OPERATING INSTRUCTIONS
The lever handles control the ow of hot and cold water to the faucet. Moving the handle forward opens
the cartridge and causes water to ow from the spout. Rotate the handle on the right side of the faucet
forward for cold water. Rotate the handle on the left side of the faucet forward for hot water. The degree of
handle opening determines the volume of water ow. Returning the handle to the original position away
from the spout on the faucet body stops the ow of water.
CARE AND CLEANING
Clean periodically with a soft cloth. Avoid abrasive cleaners, steel wool, and harsh chemicals as these will
dull the nish and void your warranty.
