AT&T Merlin Legend BIS22D User manual

System Speed Dial
— — — —
—
Account Codes
List Most Often Used Codes List Most Often Used Codes
Name
Code
Name
Code
1.
1.
2.2.
3.
3.
4.4.
5.5.
6.6.
7.7.
8.
9.
8.
9.
10.
11.
10.
11.
12. 12.
13. 13.
14. 14.
15.15.
16. 16.
17. 17.
Posted Messages
1. Do Not Disturb 6.11. 16.
2.7.12. 17.
3.8.13. 18.
4.9.14. 19.
5.10. 15. 20.
AT&T CIC# 555-620-133
Issue 1 – October 1992

TELEPHONE
Line Buttons
Telephones with SA Buttons
SA RingUse to make/receive
ringing calls.
SA Voice Use to make/receive
outside calls, receive
inside ringing and
voice-announced
calls, and make inside
voice-announced
calls. (Co-workers
hear your voice over
the speakerphone.)
SA Originate Use only to make
Only calls.
555-XXXX Use to make/receive
outside calls only.
Dedicated Feature
Buttons
Conference Press to add
another person to a
call.
Drop Press to disconnect
a person from a
conference call.
HFAI (Hands Free Answer
on Intercom) Press
to answer voice-
announced calls.
Hold Press to put a call
on hold.
Message Press to read your
messages.
Microphone
Press to turn
speakerphone’s
microphone on and
off .
Telephones with ICOM Buttons
Use to make inside
calls and receive
inside ringing and
voice-announced
calls.
Use to make inside
ICOM Ring
ICOM Voice
Recall
Press to disconnect
without hanging up.
Speakerphone Press to turn
Speaker speakerphone on or
off .
voice -announced
and receive inside
ringing and voice-
Transfer Press to send a call
to another phone. announced calls.
Timekeeping Used to display
Buttons timekeeping
(BIS-22D functions.
BIS-34D)
ICOM
Originate
Only
Use only to make
inside calls.
555-XXXX Use to make/receive
outside calls only.
Additional buttons on MERLIN II System Display Console:
Shift Buttons Shift buttons 1,2, and 3 used with DSS buttons
to handle calls for up to 120 extensions:
Reaches the first number on each DSS button,
ranging from 10-49.
Reaches the second number on each DSS
button, ranging from 50-89.
Reaches the third number on each DSS
button, ranging from 90-129. Press shift
buttons 1,2, or 3, then associated DSS
buttons to reach extension numbers assigned
on your DSS.
Press Message Status then shift button to see
Message light status for associated extension.
Press to set alarm, timer, date, and time.
Shift 1
Shift 2
Shift 3
Message
status
Clock
Functions

CALL HANDLING
Rings
Display
Call
You hear
You see shows Type
2 rings
Green flashing (screen
outside
light beside blank)
line button
or FX-NYC
5.
6.
7.
1 ring
Green flashing 23 Ext-R inside
light beside SA or 23 Wayne
or lCOM/fast
flashing light
beside DSS
Caller’s
Green steady
423 Ext-V inside
voice light next to SA or Wayne
or ICOM and
-Ext V
steady light
beside DSS
3 rings
Green flashing Tfr-Ret ext. return
light beside
line button/slow
flashing light
beside DSS
during transfer
Line Button Lights
Light
Meaning
Steady red Automatically connected to
this line when you lift the
handset,
Steady green Line is in use, or the feature
on this button is in use.
Steady red You are using this line.
and green
Flashing green Call on this line is incoming,
Fast flashing
Call on this line is on hold,
green
1.
2.
3.
4.
5.
6.
7.
8.
DSS Button Lights
Light
Meaning
Off
This co-worker is not on the
phone and is not using Do Not
Disturb.
Steady This co-worker is on the phone
or is using Do Not Disturb.
Fast flashing This co-worker is calling you.
Slow flashing A call you transferred to this
extension is returning to vou.
Answering/Making
Calls
To answer a call:
◆Use the headset, lift handset,
or press Speakerphone or
Speaker.
◆For voice-announced only on
BIS phones:
— Press the Microphone
button to talk over your
speakerphone.
— Use HFAI. HFAI must be
on before the call comes
in to talk directly into
speakerphone.
To make a call:
1.Press ICOM or SA button.
2.Lift handset, press Speaker
or Speakerphone, or use the
headset.
3.Press DSS, or Auto Dial for
the extension, or dial
extension.
To make outside calls for co-
workers:
Press an available line button.
Lift handset, press Speaker
or Speakerphone, or use the
headset,
Dial phone number or press
programmed outside Auto
Dial button.
Announce the call.
Press Transfer.
Press DSS or Auto Dial
button for co-worker’s
extension, or dial extension.
Announce the call,
Hang up.
Conference
Conference can have up to three
inside participants, including
yourself, and up to two outside
participants.
Dial the first number or
extension.
Press Conference.
Select line button, if not
selected.
Dial next number or
extension.
Conference cont’d
Announce call and press
Conference.
Repeat Steps 2-5 for each
outside participant, if any.
To end conference, hang Up or
press Speaker or Speaker-
phone.
— Press Drop and line button
to drop last participant
added.
— Press Hold to temporarily
leave conference.
— Press any participant’s line
button to rejoin conference.
Transfer
For inside transfer:
1.
One-touch transfer:
◆With automatic completion:
— Press DSS or Auto Dial
button.
◆With manual completion:
1.
2.
3.
Press DSS or Auto Dial
button.
Announce the call.
Hang up or press
Speaker or Speaker-
phone.
2. Without one-touch transfer:
1. Press Transfer.
2. Press extension, DSS, or
Auto Dial button.
3. Hang up or press Speaker
or Speakerphone.
If co-worker unavailable:
◆
l Consider Barge-In, Camp-
On, Paging, or Park.
◆
l Use Send/Remove
Message.
For outside transfer:
1.
2.
3.
4.
1.
2.
3.
4.
Press Transfer.
Press line or SA button,
Dial dial-out code and
number.
Hang up or press Speaker
or Speakerphone.

OFTEN USED FEATURES
Reminder
Headset Features
1.
2.
3.
4.
5.
6.
1.
2.
3.
4.
Use the Reminder service to automatically place ringing
calls to phones in the system at preset times.
To program a reminder service button:
See Programming Buttons.
To set a reminder:
Press Reminder Set button or press programmed
Feature button and dial 81.
Press DSS or Auto Dial button for the extension.
Dial a four-digit time from 1200 to 1159.
Dial 2 (A) for a.m. or 7 (P) for p.m.
Repeat Steps 2 – 4 for each additional phone.
Hang up.
To read reminder messages on a display:
Press Reminder Set button or press Feature and
dial 81.
Press DSS or Auto Dial button for the extension or
dial the extension.
Displays appear as follows:
◆Answered reminder call:
extension: A time AM/PM
◆Missed reminder call
extension: X time AM/PM
◆Reminder set:
extension: time AM/PM
Hang up.
To cancel, set and answered reminders:
Press Reminder Cancel button or press Feature
and dial *81.
Press DSS or Auto Dial button for the extension or
dial the extension.
To clear a missed reminder:
Press Missed Reminder button.
Press programmed Reminder Cancel button, or
press Feature and dial *81.
To see next missed reminder, press Feature and
dial *28.
Repeat Steps 2 and 3, if necessary.
Press Missed Reminder button.
You must program an Auto Answer All button to
automatically send calls to the headset. You must have
a General Purpose Adapter (GPA) to connect the
headset to the console.
To program:
See Programming Buttons.
To use:
1.
Verify that the switch on the GPA is on Auto.
2. Toggle programmed Auto Answer All button
to turn headset on/off.
Calendar
To set time, day, and date:
◆ For BIS-22D and BIS-34D Consoles:
1.
2.
3.
4.
5.
◆ For MERLIN II System Display Consoles:
Press Set until item flashes.
Press Fwd or Rev to change item.
Press Set.
Repeat Steps 1-3 if necessary.
Press Exit.
1.
Press Clock Functions button.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Select Set.
Select Day.
1.
2.
Press button below display to select
current day.
Select Time.
Press Hour and Min arrow keys.
Select Date.
Press Month and Date arrow keys.
Select Exit twice.
1.
2.
3.
4.
5.
Press Clock Functions button.
Copyright © 1992 AT&T
MERLIN LEGEND is a trademark of AT&T

OFTEN USED FEATURES
PagingPark
Alarm Clock
1.
2.
3.
4.
5.
To program speakerphone paging
button:
1.
2.
3.
4.
5.
Label a button as Group Page
(name) or Page All.
Slide T/P switch to P.
Press labeled button.
Dial *22 and Group Page or
Page All extension.
Slide T/P switch to center.
1.
2.
3.
4.
5.
6.
7.
8.
To use speakerphone paging:
1.
2.
3.
4.
Press any ICOM Ring or SA
Ring button.
Lift handset or use headset,
1.
Press programmed button or
dial company-provided Group
Page or Page All number.
Announce call after beep.
To use loudspeaker paging:
1.
2.
3.
4.
Lift handset or use headset.
Press programmed button, or
press Feature and dial 9 and
Loudspeaker Page line
number.
Dial code for zone to be
paged.
Announce call.
To program button:
See Programming Buttons.
To program a park button for a
specific Park Zone:
Label button Park (zone).
Slide T/P switch to P.
Press labeled button.
Dial *22 and Park Zone
extension.
Slide T/P switch to center.
To use park and paging:
Park the call.
At your extension:
◆Press programmed Park
button.
◆Press Transfer, dial your
extension, and press
Transfer again.
At a park zone:
◆Press programmed Park
(zone) button.
◆Press Transfer, dial Park
Zone extension, and press
Transfer again.
Setup page.
For Speakerphone Page:
◆Press programmed Group
Page - (name) or Page All
button.
◆Dial Group Page or Page
All number.
For Loudspeaker Page:
◆Press programmed
Loudspeaker Page button.
◆Press Feature and dial 9
and line number (801-880)
and code for the Page
Zone, if necessary.
Announce call and extension
where call is parked.
1.
2.
3.
4.
5.
6.
7.
8.
To set alarm clock:
◆For BIS-22D and BIS-34D
Consoles:
Press Set until alarm
appears on display.
Press Fwd to set On.
Press Set.
Press Fwd or Rev to set the
hour.
Press Set.
Press Fwd or Rev to set the
minutes.
Press Set
Press Exit.
◆For MERLIN II System Display
Consoles:
Press Clock Functions
button.
Select Alarm.
Select Alrm Set.
Press Hour and Min
arrow keys.
Select Exit.
Select Alrm On.
Select Exit.
Press Clock Functions
button.
To cancel alarm clock:
◆For BIS-22D and BIS-34D
Consoles:
Press Set.
Press Fwd.
Press Exit.
◆For MERLIN II System Display
Consoles:
Press Clock Functions
button.
Select Alrm Off.
Select Exit.
Press Clock Functions.
2.
1.
2.
3.
1.
2.
3.
4.
3.

FEATURES & PROGRAMMING
Programming Buttons
To program a Feature button:
1.
2.
3.
4.
5.
Label a line button with
Feature.
Slide T/P switch to P.
Press labeled button.
Dial *20.
Slide T/P switch to center.
To program features onto buttons:
1.
2.
3.
4.
5.
Label a line button
appropriately.
Slide T/P switch to P.
Press labeled button.
To set these features:
Dial programming code.
Slide T/P switch to center.
Programming Features
Some features set up how your works and
are not programmed onto a button. The*
in the Programming Codes table flags
these features.
1.
2.
3.
4.
5.
Slide T/P to P.
Press ICOM or SA button.
Dial programming code flagged
with a ‡.
Repeat Steps 2 and 3 for
additional phone set up features.
Slide T/P to center.
PROGRAMMING CODES
Feature Code Feature Code
Account Code Entry *82 + code Notify
Auto Dial notify receive
*758 + extension
inside ◆
*22 + extension
notify send
*757 + extension
outside ◆
*21 + number Paging
Callback group paging *22 + group ext.
automatic callback off‡ **12
Park
*86
automatic callback on‡ *12 park zone
*22 + zone
selective callback
*55 Personalized Ring‡
*32 + ring (18)
Call Waiting Personal Speed Dial
# +(01-24) + *21
off ‡
**11
+ number
on‡
*11
Pickup
Camp-On
*57
general
*9
Coverage group
*88
coverage vms off ◆
*46 inside‡
*9 + extension
group coverage ◆ *42 + group
outside‡
*9 + line number
inside and outside‡ *48 Privacy
*31
off‡ *49
Recall
*775
outside only **48
Reminder Service
primary individual coverage ◆ *40 + extension cancel reminder
**81
secondary Individual coverage ◆ *41 + extension
missed reminder
*752
Do Not Disturb ◆ *47 set reminder
*81
Extension Status Off (Operator) *760 Ringing Options
Extension Status 1 (Operator)
*761 abbreviated off‡
*342
Extension Status 1 *45
Abbreviated on‡
*341
Extension Status 2 (Operator) *762 delayed all Iines‡
*346
Extension Status 2 *44 delayed one line‡
*36
Forward
*33
immediate all Iines‡
*347
Headset Features immediate one Iine‡
*37
Headset Auto Answer ◆ *780 no ring all ines‡
*345
Headset/Handset Mute ◆
*783
no ring one Iine‡
*35
Headset Status
*782
Saved Number Dial u *85
Last Number Dial
*84 Signaling u *23 + extension
Messaging System Speed Dial
*24 + code
leave message
*25 Voice Announce
posted message *751 off‡
**10
Send/Remove message *38
on‡
*10
Night Service ◆
*39
No diamond means the feature
‡ Denotes features that setup how ◆ Feature must be programmed on line
can also accessed from a feature your phone works; a programmed button.
code.
button is not needed to use them.

MESSAGING
Accessing Features
Some features are accessed by dialing a feature
code, others are accessed via a programmed button.
To access features:
◆ Dial a feature code:
1.
Press Feature or dial #. (To use # sign, you
must Iift headset.)
2. Dial feature code.
◆ Press a button programmed with a feature.
FEATURE CODES
Feature
Code
Account Code Entry
Callback-Selective
Call Waiting-pickup†
Camp-On
Extension Status Off (Operator)
Extension Status 1
Extension Status 1 (Operator)
Extension Status 2
Extension Status 2 (Operator)
Follow Me
Forward
Forward and Follow Me
cancel all extensions†
cancel one extension†
cancel from your phone
Last Number Dial
Language††
English
French
Spanish
Messaging
cancel message
delete message
leave message
next message
send/remove message
Paging
loudspeaker paging
Personal Speed Dial
Pickup
group
inside
outside
Privacy
off
on
Reminder Service
cancel reminder
set reminder
System Speed Dial
82 + code
55
87
57
760 + extension
45
761
+ extension
44
762 + extension
34 + extension
33 + extension or
phone number
*34*
*34 + extension
33 + your extension
84
790
791
792
*53 + extension
26
25
28
38 + extension
9 + line + zone
code (01 -24)
88
9 + extension
9 + line
*31
31
*81 + extension
81 + ext. + time +
A or P
code (600-729)
† Feature
must be activated with a feature code.
†† For time functions, English operates on 12-hour clock
(A or P). French and Spanish operate on 24-hour clock.
Receive Messages
When your message light is on, press
the Message button to read the
message on your display. On non-
display consoles, only another
operator can notify you of a message
by turning on your Message light.
Send/Remove Messages
To program:
See Programming Buttons.
To use:
Use Send/Remove Message to turn
on a message light for co-workers
with nondisplay phones. On display
phones, it leaves a message as well.
If the message light is already on,
using the Send/Remove Message
button turns off the light (and cancels
the operator message left on a
display phone).
To turn message lights on/off using
Auto Dial button:
1.Check the red light next to the
Auto Dial button for the
extension.
2. To turn message light on or off,
press Send/Remove Message
button, or press Feature and
dial 38.
To use Send/Remove Message
without Auto Dial:
1.Press Send/Remove Message
button, or press Feature and
dial 38.
From Display
I
Alarm Clock‡
Calendar‡
‡ For BIS consoles, use the
timekeeping buttons.

OFTEN USED FEATURES
Messaging Cont'd
Camp On
Auto Dial
To turn message light on/off on
MERLIN II System Display
Console:
On MERLIN II System Display
consoles, you can use a Message
Status button to check the status
of a co-worker’s message light. If
your DSS has additional
extensions on each DSS, you must
use the appropriate shift button to
see message status for these
extensions.
1. Press Message Status
button.
2.
Check green light next to
DSS button for the extension
(use shift button, if
necessary).
◆To leave message light
unaffected, press
Message Status button.
◆To turn message light on
or off, press Send/
Remove Message
button, or press Feature
and dial 38 and press
DSS button for the
extension. Press
Message Status to
return to call handling.
Post Messages
To program:
See Programming Buttons.
To post:
1. Press programmed button.
2. Dial posted message code
(01-20).
To cancel:
1. Press programmed button.
2. Dial 00.
To program:
See Programming Buttons,
To use camp on:
1. If you have camp on with
◆ manual dial:
a. Press Transfer.
b. Dial extension.
◆ one-touch transfer with
manual completion:
- While active on a call,
press DSS or Auto Dial
button.
2. Press programmed button or
press Feature and dial 57.
3. Hang up, press Speaker or
Speakerphone
headset.
Night Service
To program:
of use
See Programming Buttons.
To use:
1. Press programmed button.
2. Dial password, if necessary.
You have 60 seconds to enter
the password.
System Speed Dial
Use company-programmed 3-digit
codes to dial phone numbers. Ask
your system manager for a list of
numbers and their associated codes.
To program:
1. Label button.
2. Slide T/P switch to P.
3. Press labeled button.
4. Dial *24.
5. Dial 3-digit company-supplied
speed dial code.
6. Slide T/P switch to center.
To use:
1.Lift handset, Speaker or
Speakerphone or use
headset.
2.Press programmed button, or
press Feature and dial 3-digit
company-supplied speed dial
code.
To program:
1.
2.
3.
4.
5.
6.
7.
Label a button.
Slide T/P switch to P.
Press labeled button.
Dial *22 for inside numbers
or *21 for outside numbers.
Dial extension or outside
number, (Include entire
dialing sequence, including
dial-out codes. See Special
Characters Table.)
Repeat Steps 3-5 to program
additional buttons.
Slide T/P switch to center.
To use outside Auto Dial button:
◆ Press programmed Auto Dial
button.
To use inside Auto Dial button:
1. Press appropriate ICOM or
SA button.
2. Press programmed Auto Dial
button.
Special
Characters Table
Features that dial numbers automatically
may need special characters to allow for
correct dialing or system response.
Press...
See... Means...
Drop s
Stop. Halts dialing
sequence to allow for
system response.
Hold
P
Pause. Inserts 1.5 sec.
pause in auto dialing.
More than one consecutive
pause allowed.
Conference f
Flash, Sends
switchhook flash.
## #
Extension Programming
only: End of Dialing.
Completes dialing
sequence or use to
separate grouped
digits.
# #
End of Dialing.
Completes dialing
sequence or use to
separate grouped digits.