AT&T MERLIN LEGEND Release 2.0 Single-Line... User manual

System Speed Dial
Account Codes
List Most Often Used Codes List Most Often Used Codes
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AT& T CIC# 555-620-127 Issue 1- October 1992

TELEPHONE
Feature Card
Your phone is one of several kinds of single-line telephones
that can be used with your communications system. Two of the
most commonly used single-line telephones are illustrated
here.
AT&T
7102
2500 YMGK Model
7102 Model
ABC DEF
1 2 3
GHI JKL MNO
4 5 6
PRS TUV WXY
7 8 9
Oper
★ 0 #
Recall
Message
Button
Switchhook and Recall Button
You can use the switchhook to activate system
features. To use the switchhook, press and quickly
release it, holding it down for only about a half
second. This is called a switchhook flash.
If your telephone has a Recall button, you can use
it in place of the switchhook. However, if your
telephone uses the switchhook to send a timed
disconnect, you must use the Recall button for
features that require a switchhook flash such as
conference or transfer. If your telephone does not
have timed disconnect, the Recall button acts the
same as switchhook flash. Ask your system
manager for details.

CALL HANDLING MESSAGING
Rings
Ring Meaning
One ring An inside call
Two rings
An outside call
Three rings An outside call being
transferred to you, or a priority
call, such as a transferred call
returning to your telephone
Tones
Tone Meaning
Dial tone You can make a call.
(steady tone)
Busy (slow The telephone you called
repeating tone)
is busy.
Conference
Use conference to add a third
participant to a call or for a
three-way conference you
originate.
1. Press switchhook flash
or Recall button.
2.
Dial the number or
extension.
3.
Announce conference.
4. Press switchhook flash
or the Recall button.
To end the conference, hang
up.
To drop the last participant
added, press the switch hook
or Recall button.
Fast busy (fast
No lines are free
repeating tone)
Transfer
Alternating high
You dialed a number incorrectly
and low tones
or misused a feature.
Recall or
switchhook
dial tone
(multiple
breaks in dial
tone, then a
steady tone)
You pressed and released the
Recall button or switchhook,
and now you can use a feature.
You also hear this tone when
you lift the handset if you have
voice mail or a fax, or if the
system operator has a
message for you.
Confirmation You used a feature properly.
tone (three
breaks in dial
tone, then
silence)
Callback tone
The outside line or inside
(five short extension is busy and your
beeps) telephone is programmed for
automatic callback.
Call Waiting
You have an inside call (one
tone (one or
beep) or an outside call (two
two beeps
beeps) waiting.
while you are
on another
call)
1.
Press switchhook flash
or Recall button.
2. Dial extension or
number.
3. If desired, announce the
call.
4. Hang up.
Hold
To put a call on hold or return
to a call on hold:
1. Press and release the
switchhook or press the
Recall button.
2. Do not hang up.
If you hang up, dial # ✼ ✼ to
return immediately to the call on
hold. Otherwise, the call rings
back in 30 seconds (This time is
a centrally programmed feature).
When you have a message from
the system operator, a voice-mail
message, or a fax, you hear a
message-waiting tone which is
multiple breaks in dial tone followed
by a steady tone. Also, your
message light goes on.
Leave Messages
To leave a message on a
busy or unanswered display phone:
1.
Lift handset.
2. Dial number.
3. Dial #25 within
after dialing the
15 seconds
number.
To send a message to a display
phone without calling:
1. Lift handset.
2.
Dial #53 and extension.
Turn Off Message Light
1. Lift handset.
2. Dial #54 .
Cancel Messages
You can cancel messages you
left on a display phone; you cannot
cancel voice-mail messages.
1. Lift handset.
2. Dial # ✼ 53 and extension.

USING FEATURES
Accessing Features
Most features are used by dialing a # sign followed by a feature code (a 2- or 3-digit number). Other
features, such as Hold, Transfer, and Conference, do not have feature codes and are activated by pressing
the switchhook flash or the Recall button. Feature codes can only be used with touch-tone telephones.
If you are not on a call:
1. Lift handset.
2. Dial # followed by a feature code.
3. Dial any additional information required
for the feature (for example, extension
number). You may hear a confirmation
tone.
4. Hang up after double break in dial tone.
If you are on a call:
1.
2.
3.
4.
Put call on hold, press the switchhook
flash or press the Recall button.
Dial
# followed by a feature code.
Dial any additional information required
for the feature (for example, extension
number). You may hear a confirmation
tone.
Press switchhook flash or Recall button
again to return to call.
Feature Code
Account Code Entry # 82 + code + #
Callback
selective callback # 55
cancel selective callback
# ✲ 55
Call Waiting
pick up # 87
Follow Me # 34 + extension
Forward
inside # 33 + extension
outside # 33 + number + #
Forward/Follow Me
cancel from all extensions
# ✼ 34 ✼
cancel from one extension # ✼ 34 + extension
cancel from your telephone # 33 + your extension
Last Number Dial # 84
Messaging
cancel message # ✼ 53 + extension
leave message without calling
# 53 + extension
leave message
# 25
turn message light off # 54
Paging
loudspeaker # 9 + line number + zone
Park
return to a parked call
# ✼✼
Personal Speed Dial
# + code (01-24)
Pickup
group pickup # 88
inside (extension)
# 9 + extension
outside (line) # 9 + line number
Privacy
turn privacy off
# ✲ 31
turn privacy on # 31
Reminder Service
cancel reminder
# ✲ 81
set reminder # 81 + time + A or P
System Speed Dial # + code (600-739)

OFTEN USED FEATURES
Callback
Use Callback to be notified when a busy extension
or outside line is free. Choose selective callback
by using a feature code. If programmed by
your company, automatic callback may be available
to you for inside and outside calls.
You cannot turn automatic callback off from your
phone; selective callback is unavailable when
automatic callback is on. You can use Callback on
only one call at a time.
To use selective callback for busy extension:
1. Dial # 55 when you hear busy signal.
2.
Hang up after five short beeps.
3.
Lift handset after priority ring, listen for
three short beeps.
To use selective callback for busy outside lines:
1.
Dial # 55 when you hear fast busy signal.
2.
Hang up after five short beeps.
3.
Lift handset after priority ring, listen for
three short beeps.
To use automatic callback:
1. When you hear five short beeps after you
reach a busy extension or outside line,
hang up.
2.
Lift handset after priority ring, listen for
three short beeps.
To cancel a callback request:
1. Lift handset.
2.
Dial # ✼ 55.
3.
Hang up.
Forward and Follow Me
Forward is selected at your phone. Follow Me is
selected from another extension. Both can be
canceled at either phone.
To forward calls to an extension:
1. Dial # 33 at your extension.
2. Dial another extension.
3.
Hang up after double break in dial tone.
To select follow me from another extension:
1.
Dial # 34 at this extension.
2.
Dial your extension.
3.
Hang up after double break in dial tone.
To cancel:
1.
From your telephone:
a. Dial # 33 .
b. Dial your extension
Sending calls from one extension:
a. Dial # ✼ 34 .
b. Dial extension calls are sent from.
Sending calls from all extensions:
a. Dial # ✼ 34 ✼ .
2.
Hang up after double break in dial tone.
Last Number Dial
1. Lift handset.
2.
Dial # 84.

OFTEN USED FEATURES
Personal Speed Dial
Use this feature to program 2-digit codes with
numbers you dial most often.
To program pefsonal speed dial codes:
1. Lift handset.
2. Dial # 00.
3. Dial # and 2-digit code from 01 to 24.
4. Dial ✼ 21.
5. Dial phone number.
6. Repeat Steps 3-5 to program additional
numbers.
7. Hang up.
To use personal speed dial codes:
1. Lift handset.
2. Dial # and 2-digit code (01-24).
System Speed Dial
Use company-programmed 3-digit codes
to dial phone numbers. Ask your system
manager for these codes.
1. Lift handset.
2. Dial # and System Speed Dial code.
Paging
To use speakerphone paging:
1. Lift handset.
2. Dial company-provided Group Page or Page
All number.
3. Make announcement after beep.
To use loudspeaker paging:
1. Lift handset.
2. Dial # 9 , then loudspeaker page line number
provided by your company.
3. Dial code for zone, if necessary.
4. Make announcement.
Copyright © 1992 AT&T
MERLIN LEGEND is a trademark of AT&T
Park
To park a call:
1. Press switchhook or Recall button to put the call
on hold.
2. Dial your extension.
3. When you hear a busy signal, hang up.
To return to a call you parked:
1. Lift handset.
2. Dial # ✼✼ .
To use park and speakerphone paging:
1. Press switchhook or Recall button to put the call
on hold.
2. Dial your extension.
3. When you hear a busy signal, hang up.
4. Lift handset, then dial Group Page line.
5. Announce call and give your extension.
You can pick up a parked call at your extension without
waiting for it to ring back by dialing # ✼✼
Pickup
To use:
1. Lift handset.
2. Dial # 9 and the extension or number where the
call is ringing or parked.
To use group pickup:
1. Lift handset.
2. Dial # 88.
Call Waiting
You hear one beep for inside calls; two beeps for outside
calls.
To complete a call and answer a waiting call:
1. When you hear the call waiting tone, hang up the handset.
2. Lift handset.
To put a call on hold and pickup a waiting call:
1. Press switchhook or Recall button to put current
call on hold.
2. Dial # 87 to connect to the waiting call.
To return to the held call, press the switchhook or Recall
button. (If you hang up, the held call will ring back at your
phone.)