AT&T TL96457 User manual

Complete user’s manual
TL96457/TL96547
DECT 6.0 cordless telephone/
answering system with
BLUETOOTH® wireless technology

Congratulations
on purchasing your new AT&T product. Before using this AT&T product, please read
the Important safety information section on pages 193-195 of this manual.
Please thoroughly read this Complete user’s manual for all the feature operations
and troubleshooting information necessary to install and operate your new AT&T
product. You can also visit our website at telephones.att.com or call
1 [phone]. In Canada, dial 1 [phone].
This telephone meets the California Energy Commission regulations for energy
consumption. Your telephone is set up to comply with the energy–conserving
standards right out of the box. No further action is necessary.
This telephone system is compatible with certain AT&T DECT 6.0 cordless headsets
and speakerphones. Visit telephones.att.com/accessories for a list of
compatible cordless headsets and speakerphones.
Model number: TL96457 (four handsets)
  
Type: DECT 6.0 cordless telephone/answering system with
BLUETOOTH® wireless technology
Serial number: __________________________________________________________
Purchase date: __________________________________________________________
Place of purchase: _______________________________________________________
Both the model and serial numbers of your AT&T product can be found on the
bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary to
return your telephone for warranty service.

used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083
Compliant Logo is a trademark of the Telecommunications Industry Association.
Used under license.
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the
use of products that save energy and help protect our environment. We are proud to
mark this product with the ENERGY STAR® label indicating it meets the latest energy

The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks
by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech
Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those
of their respective owners.
©2017 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
T
Compatible with
Hearing
Ai
d T-Coil
TIA-1083

Parts checklist
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
Telephone line cordPower adapter for
telephone base
Telephone base
Charger for cordless
handset with power adapter
installed
(3 for TL96457)
(4 for TL96547)
Battery for cordless handset
(4 for TL96457)
(5 for TL96547)
Battery compartment cover
(4 for TL96457)
(5 for TL96547)
Cordless handset
(4 for TL96457)
(5 for TL96547)
Abridged user’s manual Quick start guide
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery Pack / Bloc-piles : BT183342/BT283342 (2.4V 400mAh Ni-MH) WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES. NE PAS INCINÉRER OU PERCER LES PILES. Made in China / Fabriqué en chine CR1349
Wall-mount bracket
Abridged user’s manual
TL96457/TL96547
DECT 6.0 cordless telephone/
answering system with
BLUETOOTH® wireless technology

Complete user’s manual
TL96457/TL96547
DECT 6.0 cordless telephone/
answering system with
BLUETOOTH® wireless technology
Table of contents
Getting started
Installation .......................................................... 1
Quick reference guide - telephone
base .........................................................................2
Quick reference guide - handset.........7
Telephone base and charger
installation ........................................................ 11
Telephone base installation............ 11
Charger installation..............................12
Battery installation and charging .....13
Battery backup mode ...............................16
To activate the mode..........................16
Operation ....................................................16
Installation options.....................................17
Tabletop to wall-mount
installation..................................................17
Wall-mount to tabletop
installation................................................. 18
Bluetooth
Introducing Bluetooth ..............................19
Connect to CellTM application ........21
Glossary of terms........................................ 22
Bluetooth setup ........................................... 23
Add a cell phone .................................... 23
Add a headset ......................................... 25
Auto connection....................................26
Bluetooth connection from idle
mode..............................................................26
Device list and connection ............. 27
Review the device list......................... 27
Connect/disconnect an active
device............................................................ 27
Remove a device ...................................28
Replace an active device..................29
Download directory.............................30
Interruption to directory
download.................................................... 32
View the directory download
information ............................................... 32
Change PIN................................................ 33
Cell ringer ................................................... 33
Remote voice control...............................34
Activate remote voice control..... 35
Telephone settings
Handset and telephone base
settings .............................................................. 37
Ringer volume.........................................38
Ringer tone................................................39
LCD language...........................................40
Set date and time..................................41
Caller ID announce...............................42
Set speed dial voicemail
number.........................................................43
Voicemail (visual message
waiting) indicator..................................44
Clear voicemail indicator/
indication....................................................44
Key tone......................................................45

Use caller ID to automatically
set date and time..................................46
Home area code .................................... 47
Cell area code ..........................................48
Dial mode ...................................................49
QUIET mode..............................................50
No line alert................................................51
Cell alert ......................................................51
Telephone operation
Telephone operation ................................ 52
Make, answer or end a home
call ................................................................... 52
Make, answer or end a cell call.....54
Silence the ringer.................................. 55
Call waiting on the home line ....... 55
Cell phone voicemail...........................56
Answer an incoming cell call
while on a home call............................56
Call waiting on the cell line.............56
Answer an incoming home call
while on a cell call.................................. 57
Conference calls...........................................58
Conference home and cell
calls.................................................................58
Options while on calls ..............................60
Handset speakerphone ....................60
Volume control.......................................60
Mute................................................................61
Temporary tone dialing .....................61
Hold ................................................................62
Equalizer..................................................62
Chain dialing .............................................63
Redial ...................................................................65
Last number redial...............................65
Dial a redial entry ..................................65
Insert the area code to the
redial number ..........................................66
Save a redial entry to the
directory......................................................67
Delete a redial entry............................68
Handset locator............................................69
Multiple handset use
Join a call in progress ...............................70
Intercom.............................................................71
Initiate an intercom call.....................71
Answer an intercom call................... 73
End an intercom call............................ 73
Answer an incoming call during
an intercom call...................................... 74
Call transfer using intercom................ 75
Push-to-talk (PTT)......................................78
Turn PTT incoming signal on
 ..............................................................78
PTT call to a single device ............... 79
PTT call to multiple devices ............81
Answer a PTT call ..................................83
Change a one-to-one PTT call
to an intercom call ...............................84
Answer an incoming call during
PTT ..................................................................84
Make an outgoing call during
PTT ..................................................................85
End or leave a PTT call.......................85
Directory
About the directory...................................86
Create and review entries..................... 87
Create a new entry in the home
directory...................................................... 87
Add a predialed telephone
number to the directory ..................90
Review the directory.........................91
Search by name .....................................92
Dial a directory entry..........................92
Edit or delete entries................................93
Edit a directory entry .........................93
Edit the label of a directory
entry...............................................................95
Delete a directory entry...................95
Remove a downloaded
directory......................................................95

Caller ID
About caller ID...............................................96
Information about caller ID with
call waiting.................................................96
Caller ID operation...................................... 97
How the caller ID log works ........... 97
Missed (new) call indicator............. 97
Memory match.....................................97
Review the caller ID log..................98
View dialing options............................99
Dial a caller ID log entry....................99
Save a caller ID log entry to the
directory................................................... 100
Delete caller ID log entries ........105
Reasons for missing caller ID
information ...................................................106
Smart call blocker
About Smart call blocker*...................107
Call categories ..................................... 108
Call controls............................................109
Call block settings......................................111
 ...... 111
Control calls without numbers...111
Allow list .................................................... 118
Star name list.........................................122
Screening announcements..........125
Voice guide to set Smart call
blocker........................................................128
Allowed calls .................................................129
Allow calls without numbers.......129
Allow uncategorized calls..............130
Blocked calls ..................................................131
Block calls without numbers........131
Blocked calls .................................................132
Block uncategorized calls.............. 132
Screen calls without numbers.......... 133
Answer call once..................................134
Send call to answering system.. 135
End call ....................................................... 135
Screen uncategorized calls ................136
Allow call once.......................................138
Always allow ...........................................138
Block call ...................................................139
Send call to answering
system........................................................139
Option while on a call ............................ 140
Answering system
Answering system settings................ 141
Announcement..................................... 141
 .......................................143
Voice guide to set up answering
system....................................................... 144
Call screening.........................................145
Number of rings.................................. 146
Remote access code.........................147
Message alert tone........................... 148
Message recording time ............... 149
About the answering system............150
Answering system and
voicemail...................................................150
Use the answering system and
voicemail together.............................150
Message capacity ................................151
Voice prompts........................................151
Call screening.........................................152
Call intercept..........................................153

message alert tone............................153
Message playback.....................................154
Options during playback................155
Delete all old messages.................. 157
Record and play memos.......................158
Record a memo....................................158
Playback a memo................................158
Remote access............................................159
To remotely access the
answering system...............................159

Appendix
Add and register handsets/
headsets/speakerphones ................... 161
Register a handset to your
telephone base..................................... 161
Deregister handsets................................163
Deregister all handsets from
the telephone base............................163
Screen icons................................................. 164
Handset screen icons...................... 164
Telephone base screen icons......165
Alert tones .....................................................166
Handset alert tones ..........................166
Telephone base alert tones.........167
Lights.................................................................168
Handset indicator lights.................168
Telephone base indicator
lights ............................................................168
Screen messages ......................................169
Troubleshooting......................................... 175
Maintenance.................................................192
Important safety information..........193
Safety information.............................193
Especially about cordless
telephones.............................................. 194
Precautions for users of
implanted cardiac
pacemakers ............................................195
ECO mode ................................................195
Especially about telephone
answering systems ............................195
FCC Part 68 and ACTA............................196
FCC Part 15 ..................................................... 197
California Energy Commission
battery charging testing
instructions ...................................................198
Limited warranty .......................................199
........................201
DECT 6.0 digital technology.........201
Telephone operating range.........201

and clarity.................................................201
HD audio....................................................201
Simulated full-duplex handset
and base speakerphones ..............201
Index
Index.................................................................. 202

Installation
Install the telephone base close to a telephone jack and a power outlet not

or vertically mounted on the wall (page 17). For optimum range and better
reception, place the telephone base in a central and open location.
You may hear interference if your cellular phone is too close to the telephone
base during a CELLULAR call. Make sure that your Bluetooth enabled cellular
phone is within 15 feet of the telephone base in order to maintain a clear and
consistent connection between your Bluetooth cell phone, telephone base and
cell tower.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)

telephone line cord and the telephone wall jack (page 11
noise and caller ID problems caused by DSL interference. Please contact your

Your product may be shipped with a protective sticker covering the handset or
telephone base display - remove it before use.
For customer service or product information, visit our website at
telephones.att.com or call 1 [phone]. In Canada, dial
1 [phone].
Avoid placing the telephone base and charger too close to:
fCommunication devices such as television sets, VCRs, or other
cordless telephones.
fExcessive heat sources.
f

fExcessive dust sources such as a workshop or garage.
fExcessive moisture.
fExtremely low temperature.
fMechanical vibration or shock, such as on top of washing machine or
workbench.
You must install and charge
the battery before using the
cordless handset.
See pages 13-15 for easy
instructions.
1
Getting started

2
Getting started
Quick reference guide - telephone base
Sokeys (2)
fPress to select the menu item
displayed above the key.
fWhile in a menu, press to select an
item, save an entry or setting, cancel an
operation, or back up to the previous
menu.
CID
fPress to scroll down while in a menu.
fPress to review the caller ID log when
the telephone is not in use (page 98).
fWhile entering names or numbers,

CANCEL
fWhile in a menu, press to exit without
making changes or press and hold to
return to idle mode.
fPress and hold while the telephone
is not in use to erase the displayed
message (XX missed calls, page 97).
fWhile the telephone base is ringing,
press to silence the ringer temporarily
(page 55).
DIR
fPress to scroll up while in a menu.
fPress to show directory entries when
the telephone is not in use (page 91).
fWhile entering names or numbers,
press to move the cursor to the right.
CELL 1/CELL 2/HEADSET light
fOn when the telephone base is paired
and connected with a Bluetooth device.
fFlash alternately while pairing a
Bluetooth device.
/FIND HS
fPress the button to page all system
handsets (page 69).

3
Getting started
Quick reference guide - telephone base
MIC
fMicrophone.
PTT/FLASH
fPress to display the PTT menu to begin
a PTT call.
fPress and hold to begin a one-to-group
broadcast when the telephone base is
not in use (page 81).
fDuring a call, press to answer an
incoming home call when you receive a
call waiting alert (page 55).
REDIAL/PAUSE
fPress repeatedly to view the last 10
numbers dialed (page 65).
fWhile entering numbers, press and hold
to insert a dialing pause (page 101).
/VOLUME/
fPress to adjust the volume during
message playback (page 155).
CELL 1
fPress to make, answer or end a cell call
on CELL 1 line (page 54).
fDuring a call, press to answer an
incoming call on CELL 1 line when you
hear a call waiting alert (page 56).
fFlashes quickly when there is an
incoming cell call.
CELL 2
fPress to make, answer or end a cell call
on CELL 2 line (page 54).
fDuring a call, press to answer an
incoming call on CELL 2 line when you
hear a call waiting alert (page 56).
fFlashes quickly when there is an
incoming cell call.
fPress to adjust the listening volume
during a call (page 60).
fWhen the phone is not in use, press
to adjust the telephone base ringer
volume for all lines (page 38).

4
Getting started
Quick reference guide - telephone base
HOME (Speakerphone)
fPress to make or answer a home call
using the speakerphone (page 52).
fFlashes quickly when there is an
incoming home call.
fFlashes slowly when a home call is on
hold.
CALL BLOCK
fPress to block the incoming call when
the telephone is ringing (page 107) or
during the call (page 140).
fWhen the phone is not in use, press
to show the Smart call blocker menu
(page 111).
MUTE
fDuring a call, press to mute the
microphone (page 61).
fWhile the telephone base is ringing,
press to silence the ringer temporarily
(page 55).
X/DELETE
fPress to delete the message currently
playing (page 155).
fWhen the phone is not in use, press
twice to delete all previously reviewed
messages (page 155).
fWhile reviewing the redial list, directory,
caller ID log, allow list, block list, or star
name list, press to delete an individual
entry (pages 68, 95, 105, 121,
117 and 124).
fWhile entering names or numbers,
press to delete a digit or a character.
fWhile entering numbers, press and hold
to delete all digits or characters.
fWhile predialing, press to delete
a digit.
/REPEAT
fDuring message playback, press to
repeat a message or press twice to play
the previous message (page 155).

5
Getting started
Quick reference guide - telephone base
8
8
/SKIP
fDuring message playback, press to skip
to the next message (page 155).
/PLAY/STOP
fPress to play messages (page 155).
fPress to stop message playback (page
155).
VOICE
fPress to activate the voice-controlled
application of connected cell phone
(page 34).
ANS ON/OFF
fPress to turn the answering system on
143).
1
fWhile reviewing a caller ID log entry,
press repeatedly to add or remove 1 in
front of the telephone number before
dialing or saving it in the directory.
fPress and hold to set (page 43) or to
dial your voicemail number.
TONE /a>A
fPress to switch to tone dialing
temporarily during a call if you have
pulse service (page 146).
fWhile entering names, press to change
the next letter to upper or lower case.
QUIET# (pound key)
fPress repeatedly to display other
dialing options when reviewing a caller
ID log entry (page 99).
fPress and hold to enter the QUIET
mode setting screen, or to deactivate
QUIET mode (page 50).

6
Getting started
Quick reference guide - telephone base
Feature menu
fAnswering sys (page 141)
fSmart call blk (page 107)
fDirectory (page 86)
fCaller ID log (page 96)
fIntercom (page 71)
fBluetooth (page 19)
fRingers (page 38)
fSet date/time (page 41)
fCaller ID annc (page 42)
fSettings (page 40)
Main menu
The selected menu
item is highlighted.
Using menus:
1. Press MENU in idle mode (when the telephone is not in use) to enter the
main menu.
2. Press CID or DIR to scroll through menu items.
3. Press SELECT to select or save the highlighted item.
-OR-
Press BACK or CANCEL to cancel an operation, back up to the previous
menu, or exit the menu display.
Menu

7
Getting started
Quick reference guide - handset
CHARGE light
fOn when the handset is charging in the
telephone base or charger.
VOICE
fPress to activate the voice-controlled
application of connected cell phone
(page 34).
PUSH TO TALK
fPress to initiate a one-to-one (page 79)
or one-to-group (page 81) broadcast.
fPress and hold to broadcast to a group of
system devices (page 81).
CELL 1/ CELL 2
fPress to make or answer a cell call
(page 54).
fDuring a call, press to answer an
incoming CELL 1/2 call when you hear a
call waiting alert (page 56).
DIR/VOLUME
fPress to show directory entries when
the telephone is not in use (page 91).
fPress to scroll up while in a menu.
fPress to increase the listening volume
when on a call (page 60), or increase
the message playback volume (page
155).
fWhile entering names or numbers,
press to move the cursor to the right.
Sokeys (2)
fPress to select the menu item displayed
above the key (page 10).
fWhile in a menu, press to select an
item, save an entry or setting, cancel an
operation, or back up to the previous
menu.

8
Getting started
Quick reference guide - handset
CID/VOLUME
fPress to review the caller ID log when
the telephone is not in use (page 98).
fPress to scroll down while in a menu.
fPress to decrease the listening volume
when on a call (page 60), or decrease
the message playback volume (page
155).
fWhile entering names or numbers,

HOME/FLASH
fPress to make or answer a home call
(page 52).
fDuring a call, press to answer an
incoming home call when you receive a
call waiting alert (page 55).
fDuring message playback, press to call
back the caller if the caller’s number is
available (page 155).
OFF/CANCEL
fDuring a call, press to hang up (page
52 or page 54).
fWhile in a menu, press to cancel an
operation, back up to the previous
menu, or exit the menu display; or
press and hold this button to exit to idle
mode.
fWhen the handset is ringing, press to
mute the ringer temporarily (page
55).
fPress and hold while the telephone
is not in use to erase the displayed
message (XX missed calls, page 97).
1
fWhile reviewing a caller ID log entry,
press repeatedly to add or remove 1 in
front of the telephone number before
dialing or saving it in the directory
(page 99).
fPress and hold to set (page 43) or to
dial your voicemail number.

9
Getting started
Quick reference guide - handset
TONE /a>A
fPress to switch to tone dialing
temporarily during a call if you have
pulse service (page 146).
fWhile entering names, press to change
the next letter to upper or lower case.
QUIET# (pound key)
fPress repeatedly to display other
dialing options when reviewing a caller
ID log entry (page 99).
fPress and hold to enter the QUIET
mode setting screen, or to deactivate
QUIET mode (page 50).
/SPEAKER
fPress to make or answer a home call
using the speakerphone (page 52).
fPress to answer a cell call using the
speakerphone (page 54).
fPress to switch between the
speakerphone and the handset (page
60).
MUTE/DELETE
fDuring a call, press to mute the microphone
(page 61).
fWhen the handset is ringing, press to mute
the ringer temporarily (page 55).
fWhile reviewing the redial list, directory, caller
ID log, allow list, block list, or the star name
list, press to delete an individual entry (pages
68, 95, 105, 121, 117 and 124).
fWhile predialing, press to delete digits.
fDuring message or announcement playback,
press to delete the playing message or the
recorded announcement.
REDIAL/PAUSE
fPress repeatedly to view the last 10
numbers dialed (page 65).
fWhile entering numbers, press and hold to
insert a dialing pause (page 87).
CALL BLOCK
fPress to block the incoming call when the
telephone is ringing (page 107) or during
the call (page 140).
fWhen the handset is not in use, press to
show the Smart call blocker menu (page
111).

10
Getting started
Quick reference guide - handset
Feature menu
fPlay messages (page 154)
fAnswering sys (page 141)
fSmart call blk (page 107)
fDirectory (page 86)
fCaller ID log (page 96)
fIntercom (page 71)
fRingers (page 38)
fSet date/time (page 41)
fCaller ID annc (page 42)
fSettings (page 40)
Main menu
The selected menu
item is highlighted.
Using menus:
1. Press MENU in idle mode (when the telephone is not in use) to enter the
main menu.
2. Press CID or DIR to scroll through menu items.
3. Press SELECT to select or save the highlighted item.
-OR-
Press BACK or OFF/CANCEL to cancel an operation, back up to the
previous menu, or exit the menu display.
Menu

11
Getting started
Telephone base and charger installation
Install the telephone base and charger, as shown below.
The telephone base is ready for tabletop use. If you want to change to
wall-mounting, see Installation options on page 17 for details.
Telephone base installation
Raise the antenna.
Plug one end of the telephone
line cord into a telephone jack

Plug the small end of the
telephone base power
adapter into the power
adapter jack on the back of
the telephone base.
Plug the large end of the
telephone base power adapter
into a power outlet not
controlled by a wall switch.
Route the power
adapter cord
through this slot.
Plug the other end of the
telephone line cord into the
telephone jack on the back of
the telephone base.
If you have DSL
high-speed Internet

included) is required.
Route the
telephone line cord
through this slot.

12
Getting started
Telephone base and charger installation
Charger installation
IMPORTANT INFORMATION
fUse only the power adapter(s) provided with this product. To obtain a
replacement, visit our website at telephones.att.com or call
1 [phone]. In Canada, dial 1 [phone].
fThe power adapters are intended to be correctly oriented in a vertical or

it is plugged into a ceiling, under-the-table or cabinet outlet.
Plug the power adapter into a
power outlet not controlled by
a wall switch.

13
Getting started
Battery installation and charging
Install the battery, as shown below. Once you have installed the battery, the
screen indicates the battery status (see the following table). If necessary, place
the handset in the telephone base or charger to charge the battery. For best
performance, keep the handset in the telephone base or charger when not in

table on page 201 for battery operating times.
If the screen is blank or shows Place in charger , you need
to charge the handset without interruption for at least 30 minutes to give
the handset enough charge to use the telephone for a short time. When the
battery is low, the handset shows Low battery . If you are on a
call in low battery mode, the handset beeps every minute.
The following table summarizes the battery charge indicators and actions
to take.
Battery indicators Battery status Action
The screen is blank or
shows Place in charger
and 
The battery has no or very
little charge. The handset
cannot be used.
Charge without interruption (at least
30 minutes).
The screen shows
Low battery and

Battery has enough
charge to be used for a
short time.
Charge without interruption (at least
30 minutes).
The screen shows
HANDSET X.
Battery is charged. To keep the battery charged, place it in the
telephone base or charger when not in use.
1. Plug the battery connector securely into the socket inside the handset
battery compartment. Insert the supplied battery with the label
THIS SIDE UP facing up, as indicated.
THIS SIDE UP / CECÔTÉVERS LE HAUT