AT&T 7406BIS User manual

AT&T
DEFINITY®Communications
System Generic 1
7406BIS Voice Terminal
User's Guide

NOTICE
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was complete and accurate at the time of printing, AT&T can assume no responsibility
for any errors. Changes or corrections to the information contained in this document
may be incorporated into future issues.
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Document No. 555-204-737
Issue 1, March 1990
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HEARING AID COMPATIBILITY
This equipment is compatible with the inductively coupled hearing aids prescribed by
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Prepared by
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© 1990 AT&T
All Rights Reserved
Printed in USA

Your 7406BIS Voice Terminal
The 7406 Built-In-Speakerphone (BIS) voice terminal is available in two models: one
with a display and one without. The display offers some added functionality, but both
models are comprehensively equipped so that you can conveniently use the many
features of the AT&T DEFINITY Communications System Generic 1.
This voice terminal also offers you the many conveniences of a high-quality built-in
speakerphone. You can use the speakerphone for placing and answering calls or for
using voice features without lifting your handset, and for allowing others to participate
in your telephone conversations.
Note: For best sound quality, place your voice terminal flat on your desk or other
working area.
Figure 1 below depicts the display-equipped model. Both this model and the 7406BIS
without a display have the same button layout. Familiarize yourself with your voice
terminal, shown here and explained on the following page.
Figure 1. 7406BIS Voice Terminal (With Display)
1

Starting with the upper left corner of Figure 1 and continuing clockwise:
Handset
For placing and answering calls (also known as the
receiver).
Call appearances/ At least 3 of these 5 buttons are devoted to handling
feature buttons incoming and outgoing calls (call appearances) and are
labeled with an extension number; the remainder
access features (feature buttons) and are labeled with a
feature name. Each button has a red light to tell you
the line is being used or that this is the line that you
will get when you lift your handset. The green light
next to each call appearance and feature button tells
you the line or feature is being used.
Display A built-in 2-line, 48-character display. (Each line allows
24 characters.)
Select Ring/ For accessing the Select Ring feature when [ Shift ] is
feature button activated, or the bottom-labeled feature when it is not.
Shift button For accessing the top-labeled features on shiftable
buttons.
Display viewing A thumbwheel for adjusting the viewing angle of the
adjustment display.
Speaker button
For accessing the speaker or the built-in speakerphone
and microphone combination. Note: Your voice
terminal can be set for either the Speaker (listen-only)
feature or the Speakerphone (listen and talk) feature.
Check with your System Manager to see how your
Speaker button is to be used.
Mute button
Feature button
Transfer button
Hold button
Shiftable feature
buttons
Speaker Volume
control button
For turning off the microphone of the built-in
speakerphone or the handset so the other person
cannot hear you. Note: If your voice terminal is set
for the Speaker (listen-only) feature, pressing the Mute
button will affect only the handset.
This button, equipped with a green light, accesses a
feature and is labeled with a feature name.
For transferring a call to another voice terminal.
For putting a call on hold.
Each of these 7 buttons accesses 2 features, one printed
on the top half of the label and one printed on the
bottom half of the label. Features on the top are
accessed when [ Shift ] is activated.
For adjusting the volume of the built-in speakerphone
or speaker.
2

Dial pad
The standard 12-button pad for dialing the telephone
numbers and accessing features.
Ringer volume control A sliding switch to control the volume for the tone
(under voice terminal)
ringer.
Drop button For disconnecting from a call and dropping the last
party added on a conference call.
Conference button For setting up conference calls.
Message light A red light which goes on steadily when a message has
been left for you.
3

What the Features Do
Here are brief descriptions of 30 features, including what each one does and how you
might want to use it. The first 24 are voice features and the final 6 are display features.
Voice Features
Abbreviated Dialing (AD) Allows you to store selected telephone numbers for
quicker and easier dialing. Each number can be a complete or partial telephone
number, an extension number, or a trunk or feature code. There are 4 possible types of
lists—personal, group, system, and enhanced—and you can have a total of 3 out of
the 4 lists. Numbers on a personal list are programmable by you; numbers on all other
lists are programmable only by the System Manager. Use as a timesaver for dialing
frequently called, lengthy, or emergency numbers.
Automatic Callback Sends you a special 3-burst ring tone indicating that a
previously busy or unanswered extension is now available. Use to avoid constant
redialing when you wish to speak to someone who is frequently busy on the telephone
or in and out of the office. Note: Can be used only for extensions, not outside
numbers.
Bridging Permits you to answer or join in calls to someone else's extension by
pressing a bridged appearance button on your voice terminal. This button can be any
call appearance button labeled with another user's primary extension number, as
assigned to you by your System Manager. Use to assist in handling calls for a
designated co-worker.
Call Coverage Provides automatic redirection of certain calls to your voice terminal
for answering. (Your System Manager determines which calls will be sent to you.) Use
to answer calls for other extensions for whom you provide coverage. Note: If you
have Go to Cover, you (the calling party) can send internal calls directly to coverage
any time during the call attempt (the person you call must be in a call coverage group).
Call Forwarding All Calls Temporarily forwards all your calls to another extension
or to an outside number. Use when you will be away from your voice terminal and you
want your calls to be forwarded to a telephone number of your choice.
Call Park Puts a call on hold at your voice terminal, for retrieval at any extension.
Use when you need to go elsewhere to get information during a call, or whenever you
wish to complete a call from a different location. Also, if the call received is for
someone else, use it to hold the call until the called party can answer it from the
nearest available voice terminal.
Call Pickup Lets you answer a call at your voice terminal for another extension in
your pickup group. Use when you wish to handle a call for a group member who is
absent or otherwise unable to answer. Note: You can only use this feature if you and
the called party have been assigned to the same pickup group by your System
Manager.
Conference Allows you to add parties to a call, so that you can conduct a 6-way
conversation. (If you wish to conference more than 6 parties, call your attendant for
assistance.) Use to set up time-saving conferences, or to spontaneously include a party
important to a discussion.
4

Drop Disconnects from a call without requiring you to hang up the handset or press
the switchhook. Can also be used with the Conference feature to disconnect the last
party added. Use whenever you are using the built-in speaker instead of the handset,
or whenever you are using the handset and want to continue using it for another action
after ending a call.
Hold Puts a call on hold until you can return to it. While a call is on hold, you can
place another call, activate another feature, answer a waiting call, or leave your voice
terminal to do another task. Use when you have a call that you don't wish to drop, but
which you have to interrupt briefly to do something else.
Intercom (Automatic/Dial) Gives you quick access to specified extensions. With
Automatic Intercom, you can call a predetermined partner by pressing a single feature
button. With Dial Intercom, you can call any member of a predetermined group of
users by pressing a feature button and then dialing the group member's 2- or 3-digit
code. Use to rapidly dial frequently called numbers.
Last Number Dialed Automatically redials the last number you dialed, either an
extension or an outside number. Use to save time in redialing a busy or unanswered
number.
Leave Word Calling (LWC) Leaves a message for another extension to call you back.
The called party will be able to dial Message Center, AUDIX, or a covering user to
retrieve a short, standard message which gives your name and extension, the date and
time you called, and the number of times you called. Use any time you wish to have
someone call you back; it will help cut down on repeated call attempts.
Message Your Message light goes on to let you know that a caller has left a message
for you. You can then follow your System Manager's local message retrieval procedures
to get your message. Note: If you have a display, see Message Retrieval under the
Display Features heading that follows.
Mute Turns off the microphone of the built-in speakerphone or the handset. Use
when you want to confer with someone in the room with you, but you do not want the
other party on the call to hear your conversation.
Priority Calling Allows you to call another extension with a distinctive 3-burst ring
to indicate that your call requires immediate attention. Use when you have important
or timely information for someone.
Select Ring Allows you to select your own personalized ring from among 8 available
ringing patterns. Use to distinguish your ring from that of other nearby voice terminals.
Self-Test Activates the lights and ringer of your voice terminal. Use when you want
to test their operation.
Shift Accesses the top-labeled feature on split-labeled, shiftable buttons, including
Select Ring. Use whenever you need to access one of these features.
Send All Calls Temporarily sends all your calls to the extension of a person
designated to answer them when you cannot (perhaps a secretary or receptionist), Use
when you will be away from your desk for awhile, or when you do not wish to be
interrupted by telephone calls.
5

Speaker Allows you to place calls or access other voice features without lifting the
handset. However, in order to speak to the other party, you must use the handset. Use
with feature activities that require listening only, such as on-hook dialing monitoring
calls on hold, and group listening situations. Note: Your voice terminal has either the
Speaker (listen-only) or the Speakerphone function. Check with the System Manager to
see how your voice terminal is set.
Speakerphone Allows you to place and answer calls or access other voice features
without lifting the handset. Use any time you prefer hands-free communication, both
speaking and listening, or for group conference situations. Note: Your voice terminal
may be set for the Speaker (listen only) feature. Check with the System Manager.
Transfer Transfers a call from your voice terminal to another extension or outside
number. Use when your caller needs to speak further with someone else. Note: Calls
from an outside number to your voice terminal can be transferred only to an extension,
not to another outside number.
Voice Message Retrieval Gives you messages (via computerized voice) left for you
through Leave Word Calling or as entered by a covering user. If authorized by your
System Manager, you may also retrieve messages for one or more of your co-workers.
Use to hear all messages received while you were away.
Display Features
Note: These features can be used only with a 7406D05A voice terminal, the 7406BIS
voice terminal with a display.
Inspect Shows you call-related information for an incoming call when you are
already active on a call. Use to identify and screen new calls.
Integrated Directory Searches for the extension of another user by allowing you to
key in the user's name with the dial pad. Use as a handy quick reference source for
extension number information.
Message Retrieval Allows you to retrieve messages left for you that have turned on
your Message light. Will also let you retrieve messages for other voice terminals not
equipped with a display (if you are authorized as a systemwide message retriever by
your System Manager). Use to quickly and conveniently check messages, even when
you are already on a call.
Normal Identifies current call appearance, calling/called party, and calling/called
number. Use to see who is calling you and, when placing a call, to verify the number
you have dialed.
Stored Number Allows you to check the number stored on an Abbreviated Dialing
button or as an item on an Abbreviated Dialing list. Also lets you see what number you
last dialed (via Last Number Dialed feature). Use to verify Abbreviated Dialing list
items before placing a call or reprogramming a number, and to make sure that Last
Number Dialed is appropriate to use.
Time Shows you the date and time, and also allows you to measure elapsed time.
Use as a handy calendar and clock, and to keep track of time spent on a call or task.
6

How to Use the Features
The procedures which follow give short, step-by-step instructions for using each of the
voice and display features. For your convenience, features in each category are listed
alphabetically.
Special Instructions
The first time you use these procedures, you will need to customize them for yourself
by following the directions. Your System Manager can supply the information required.
●
●
To the right of each feature name is a box. For each feature that you have, mark a
[ ✔] in the blank box as a reminder. (Voice features Conference, Drop, Hold,
Message, Mute, Select Ring, Self-Test, Shift, and Transfer and display feature
Normal are already marked for you.) Ask your System Manager if your voice
terminal is set for the Speaker (listen only) or the Speakerphone (speak and listen)
feature, and then place a check in the box beside that feature also.
You can activate and cancel most of the voice features by dialing 2- or 3 -digit codes
(if they are not already assigned to a button). In the blanks provided within the
procedures, write in the feature code numbers.
Note: Remember to press [ Shift ] before attempting to use any of the top-labeled
features on shiftable buttons. Also, if you receive an intercept tone (high-pitched,
alternating high and low tone) while attempting to operate any feature, you have taken
too much time to complete a procedural step or have made a dialing error. Hang up,
get dial tone, and begin again at Step 1.
Conventions
The following conventions are used in the procedures:
Gray Type Procedural steps in gray type are steps that you should
follow if you do not have a button assigned for the
feature.
This box represents a call appearance button which is
[ xxxxx] used exclusively for placing, or receiving calls. The
button has a red light and a green light and is labeled
with an extension number (shown as [ xxxxx ]).
[ Feature] and Each of these boxes represents a button that has a
feature assigned to it. The button is labeled with the
[ Feature xxxxx ] feature name, sometimes followed by an extension
number or a person's name (shown as [ xxxxx ]).
[ DISPLAY INFORMATION ]
A white box containing fully capitalized words
represents information shown on the display. 7

[handset tone] The tone that appears in brackets after a step indicates
what you should hear from your handset after
successfully performing that step. For a list of tones and
their meanings, see the section titled Tones and Their
Meanings.
For a list of glossary terms, see the section titled Key Words to Know.
Quick Reference Lists
Following the procedures is a set of quick reference lists. Use them to record your
feature and trunk codes, Abbreviated Dialing personal list items, and frequently called
miscellaneous extensions. Once you have completed it, remove the page from the
booklet (tear along the perforation), and keep the lists near your voice terminal.
8

Voice Features
Handset and Speaker
When placing calls or using the voice features, you have the option of doing so
off-hook (by lifting the handset) or on-hook (by pressing [ Speaker ]). If your voice
terminal is set for the Speakerphone feature, pressing [ Speaker ] simultaneously
activates the built-in microphone so that you can place and answer calls without lifting
the handset.
Abbreviated Dialing (AD)
To program/reprogram
1
AD button
Note: AD buttons must
first be assigned by
System Manager.
2
3
4
On a separate sheet of paper, jot down the outside
numbers, extensions, and/or feature codes you want
to program
Note: Each AD button will hold one complete
telephone number or feature code.
Pick up handset
Press call appearance button
[dial tone]
Press [ Program ]
or Dial AD Program code
[dial tone]
5Press [ AD xxxxx ] to be programmed
[dial tone]
●Press [ Shift ] first if the [ AD xxxxx ] is top-labeled
on a shiftable key
6Dial outside number, extension, or feature code you
want to store (up to 24 digits)
Note: If you are programming an outside number,
be sure to include a trunk code, if applicable.
7Press [ #]
[confirmation tone]
●
Number is stored
●
Repeat Steps 5-7 to program additional buttons
8Hang up or press [ Drop ] to end programming
To place an AD call 1Press selected [ AD xxxxx ] [ringback tone]
●Press [ Shift ] first if the [ AD xxxxx ] is top-labeled
on a shiftable key
●
Call is dialed (silently)
9

To program/reprogram an
outside number,
extension, or feature code
into a personal list
1
2
3
4
5
6
7
On a separate sheet of paper, jot down the outside
numbers, extensions, and/or feature codes you want
to program as items on your personal list(s) (see
example to the left)
Note: Each telephone number or feature code is
stored as a separate item.
Press [ Program ]
or Dial AD Program code
[dial tone]
Dial Personal List number (1, 2, or 3)
[dial tone]
Dial list item (1, 2, 3,..)
[dial tone]
Dial number you want to store (up to 24 digits)
Note: If you are programming an outside number,
be sure to include a trunk code, if applicable.
Press [ # ] [confirmation tone]
●Repeat Steps 4-6 if you want to program
additional items on the same list; press [ Drop ]
and begin again at Step 1 if you want to program
items on another list
Hang up or press [ Drop ] to end programming
Note: Record your personal list items on the
Abbreviated Dialing list in the back of this booklet;
group, system, and enhanced lists can be obtained
from your System Manager.
To place a call using an
AD list button or code 1Press [ Pers List ] or [ Grp List ] or [ Sys List ]
2
or Dial appropriate AD List code:
●List 1
●List 2
[dial tone]
●List 3
Note: An [ Enhcd List ] may also be available; see
you System Manager.
Dial desired list item (1, 2, 3...)
●
Call is dialed
10

Automatic Callback
To automatically place 1Press [ AutoCallBk ] during call attempt
another call to an [confirmation tone]
extension that was busy,
did not answer, or
returned a call waiting
ringback tone
●Green light goes on steadily until callback is
completed or canceled
Note: If you send your calls to coverage after
activating Automatic Callback, your callback calls
will still ring at your extension and will not be
redirected to coverage.
2
Hang up
●You get a 3-burst priority ring when both you
and the called extension are idle; when you
answer, regular ringing is sent to the called party
Note: Automatic Callback is automatically
canceled after 30 minutes.
To cancel Automatic
Callback
1Press [ AutoCallBk ] again
[dial tone]
●Green light goes off
Bridging
To answer a bridged call 1Press [ xxxxx ] of bridged call
Note: If your terminal has Ringing Appearance
Preference, this step is not necessary; you will
automatically be connected to the call when you lift
the handset.
To use Manual Exclusion 1Press [ Excl xxxxx ] while connected to the call
to prevent other bridged
terminals from entering a Note: Pressing [ Excl xxxxx ] again reactivates
call (on a per call basis)
bridging.
11

Call Coverage
To answer a call for a 1Press [ xxxxx ] of incoming call when ring begins or
co-worker for whom you green light flashes
are a coverage point Note: The call is not at your terminal until the
green light is flashing.
To leave a message for a 1Press [ Cvr CallBk ] while connected to the call
co-worker to call the
[confirmation tone]
original caller's extension Note: To leave a message for a co-worker to call
you, activate Leave Word Calling instead.
To talk privately with 1Press [ Transfer ]
[dial tone]
co-worker after answering ●Call is put on hold
a redirected call
2Press [ Consult ]
[priority ring to co-worker]
or Dial co-worker's extension
Note: You can privately discuss call; if co-worker
is not available, press the fluttering [ xxxxx ] to
reconnect to call.
3Press [ Transfer ] again to send call to co-worker or
press [ Conference ] make it a 3-party call
Call Forwarding All Calls
To temporarily redirect all 1Press [ Call Fwd ] (while on-hook or off-hook)
calls to an extension or or Dial Call Forward code
[dial tone]
outside number of your
choice
Note: If you have console permission, next, dial
the extension number whose calls are to be
forwarded; receive dial tone.
2Dial extension or number where calls will be sent
[confirmation tone]
Note: Some voice terminals have restrictions on
where calls can be forwarded (see your System
Manager).
3
Hang up
Note: You may hear ring-ping tone from your
voice terminal as each call is forwarded.
To cancel Call Forwarding 1Press [ Call Fwd ] again (while on-hook)
or Dial Call Forward Cancel code
[confirmation tone]
●Your calls will now ring at your own voice
terminal
12

Call Park
To park a call at your Note: If a [ Call Park ] button has been assigned to
extension (for retrieval at your voice terminal, simply press [ Call Park ] and hang
any extension)
up; otherwise, follow the instructions below.
1Press [ Transfer ]
[dial tone]
2
Dial Call Park code [confirmation tone]
3Press [ Tranfer ] again
●
Call is parked
4
Hang up
To retrieve parked call 1
Dial Answer Back code
[dial tone]
from any extension 2Dial extension where call is parked
[confirmation tone]
●If returning to call parked at your voice terminal,
dial your own extension
Note: If you receive intercept tone, parked call
has been answered or disconnected or retrieved by
someone else.
Call Pickup
To answer a call placed to 1Press [ CallPickup ]
a member of your pickup or Dial Call Pickup code
group when your voice
terminal is idle
●You are connected to ringing call
13

Conference ✔
To add another party to a
call (for a total of up to 6
parties)
1Press [ Conference ]
[dial tone]
●Present call put on hold and you are given a new
call appearance; all other parties remain
connected to each other
2Dial number of new party and wait for answer
Note: You can privately discuss the call with the
new party at this time; if no answer or busy, press
fluttering [ xxxxx ] to return to the held call.
3Press [ Conference ] again
●All parties now connected
●Repeat Steps 1-3 for additional conference
connections
To add a call you've put
on hold to another call
you're connected to
1Press [ Conference ]
[dial tone]
●Held call light continues to flutter; current call
light also flutters
●You are given a new call appearance
2Press [ xxxxx ] of call on hold (first call)
3
Press [ Conference ] again
●All parties are now connected
To drop the last party 1Press [ Drop ]
added to a conference call ●Last party you added is dropped
●You remain connected to other parties
Note: Parties other than the last one must
disconnect to be released from the conference call.
14

Drop✔
To disconnect from a 1Press [ Drop ]
normal call and obtain
dial tone without hanging Note: If you press [ Drop ] during a conference
up the handset call, the last party added will be dropped, and you
will remain connected to the other parties.
Hold ✔
To keep a call waiting
while you answer another
call, make a call, or
perform some other task
1Press [ Hold ]
●Green light flutters
Note: If you put a conference call on hold, the
other parties remain connected.
To answer a new call 1Press [ Hold ]
while active on another ●Green light flutters
2Press [ xxxxx ] of incoming call
●You are connected to incoming call
To return to held call 1Press [ xxxxx ] of held call
●You are connected to held call
Note: If you are active on a call and you press the
[ xxxxx ] of the held call, the active call will be
dropped.
15

Intercom (Automatic/Dial)
To make a call to your 1Press [ IcomAutoxx ]
[ringback tone]
predetermined Automatic
Intercom partner
●Special intercom ring is sent
Note: If call is unanswered, press [ Go to Cvr ]
while call is ringing if you want to redirect it to
coverage.
To dial a call to a member 1Press [ IcomDialxx ]
of your Dial Intercom ●Green light goes on steadily
group
2Dial group member's 1- or 2-digit code
●Special intercom ring is sent
[dial tone]
[ringback tone]
Note: If call is unanswered, press [ Go to Cvr ]
while call is ringing if you want to redirect it to
coverage.
To answer any intercom 1
Pick up handset
call
●You are connected to call
Note: If you are active on another call, first press
[ Hold ], then press flashing [ xxxxx ].
Last Number Dialed
To automatically redial
1Press [ LastDialed ]
the last number you or Dial Last Number Dialed code
dialed (extension, outside
(up to 24 digits)
number, or trunk/feature
code)
16

Leave Word Calling (LWC)
To leave a message after 1Press [ LWC ] before hanging up your handset
dialing an extension [confirmation tone]
(when call is not Message light goes on called voice terminal
answered, or you hear a ●
coverage or busy tone, or Note: If reorder tone is heard, message is not
you have been put on
hold)
stored; try again.
Note: To do this, you
must have a [ LWC ]
button.
To leave a message 1Press [ LWC ]
without ringing extension
or Dial Leave Word Calling code
[dial tone]
2
Dial the extension [confirmation tone]
●Message light comes on called voice terminal
To cancel a LWC message 1Press [ Cancel LWC ]
Note: You cannot cancel
messages for an AUDIX
or Dial Leave Word Calling Cancel code
[dial tone]
subscriber.
2
Dial the extension [confirmation tone]
Note: If reorder tone is heard, message is not
canceled; try again.
Message ✔
To retrieve a message 1If your voice terminal has a display, see the Message
when your Message light Retrieval procedures under the Display Features
is on heading. Otherwise, see your System Manager for
instructions regarding your local message retrieval
procedures
17

Mute ✔
Note: Use the Mute button in one of the following ways.
●If your voice terminal has the Speakerphone feature, use the Mute button to turn off
the microphone associated with the built-in speakerphone or the handset.
●If your voice terminal has the Speaker (listen-only) function, the Mute button affects
only the handset.
This feature has no effect on an external speakerphone.
To prevent the other party
from hearing you
1Press [ Mute ]
●Red light goes on and other party cannot hear
you
2When you are ready to resume conversation with
the other party, press [ Mute ] again
●Red light goes off and other party can hear you
again
Note: The Mute feature turns off automatically
when you hang up, or switch from the
speakerphone to the handset or from the handset to
the speakerphone.
Priority Calling
To place a priority call 1Press [ Priority ]
(3-burst ring)
or Dial Priority Calling code
[dial tone]
2Dial the extension
Note: If your call is not answered and you wish to
redirect it to coverage, press [ Go to Cvr ] while call
is ringing.
To change a regular call 1Press [ Priority ]
into a priority call (when 2Wait for called party to answer
you hear a call waiting
ringback tone)
Note: If you still receive a call waiting ringback
tone, wait a few minutes and try again.
18