AudioCodes 320HD Use and care manual
AudioCodes 300HD Series of High Definition IP Phones
HD VoIP 320HD IP Phone
Administrator’s Manual
320HD IP Phone
Version 1.4.1
Administrator's Manual Contents
Version 1.4.1 3 February 2011
Table of Contents
1Introduction ...............................................................................................................11
2LCD-based Management...........................................................................................13
2.1Accessing the Administration Menu.................................................................................13
2.2Defining LAN Network .....................................................................................................14
2.3Defining SIP Accounts
.....................................................................................................16
2.4Viewing Network Status
...................................................................................................18
2.5Viewing Software Version
................................................................................................19
2.6Restoring Factory Defaults ..............................................................................................20
2.7Restarting Phone
.............................................................................................................21
3Web-based Management ..........................................................................................23
3.1Accessing Web Interface .................................................................................................23
3.2Getting Started with the Web
...........................................................................................24
3.3Quick Setup .....................................................................................................................25
3.4Personal Settings.............................................................................................................26
3.4.1Changing LCD Display Language .....................................................................................26
3.4.2Adding Contacts to the Phone Directory............................................................................27
3.4.3Configuring Speed Dials ....................................................................................................28
3.4.4Configuring Tones..............................................................................................................29
3.4.4.1Selecting Region for Call Progress Tones .........................................................29
3.4.4.2Loading Ring Tones ...........................................................................................30
3.5Configuring LAN Interface ...............................................................................................31
3.6VoIP Settings
...................................................................................................................32
3.6.1Configuring SIP..................................................................................................................33
3.6.2Configuring Dialing.............................................................................................................36
3.6.3Configuring Media Streaming ............................................................................................37
3.6.4Configuring Voice...............................................................................................................39
3.6.5Configuring Lines ...............................................................................................................40
3.6.6Configuring Supplementary Services ................................................................................41
3.6.7Configuring Volume Levels................................................................................................43
3.7Configuring Date and Time..............................................................................................45
3.8Firmware and Configuration Management ......................................................................47
3.8.1Configuring Automatic Update of Firmware and Configuration File ..................................47
3.8.2Updating (Manually) Configuration File .............................................................................49
3.8.3Recovering Firmware.........................................................................................................50
3.9Changing Login Username and Password ......................................................................51
3.10Restoring Phone Defaults
................................................................................................52
3.11Restarting Phone
.............................................................................................................52
3.12Configuring TR-069 Management ...................................................................................53
3.13Enabling Telnet Access ...................................................................................................54
3.14Viewing Status Information
..............................................................................................55
3.14.1Viewing LAN Information ...................................................................................................55
3.14.2Viewing Call History...........................................................................................................55
3.14.3Viewing Phone’s Version Number .....................................................................................56
3.15Diagnostics ......................................................................................................................57
320HD IP Phone
Administrator's Manual 4 Document #: LTRT-08108
3.15.1Configuring System Logging..............................................................................................57
3.15.2Configuring Packet Recording ...........................................................................................58
4Configuration File-based Management ...................................................................59
4.1Overview..........................................................................................................................59
4.1.1File Syntax .........................................................................................................................59
4.1.2Linking Additional Files using "Include" .............................................................................59
4.2Configuration File Parameters .........................................................................................61
4.2.1System Parameters ...........................................................................................................61
4.2.1.1General Parameters ...........................................................................................61
4.2.1.2Username and Password Parameters ...............................................................61
4.2.1.3System Logging (Syslog) Parameters................................................................62
4.2.1.4Daylight Saving Time Parameters......................................................................63
4.2.1.5Network Time Protocol (NTP) Server.................................................................64
4.2.2LAN Parameters ................................................................................................................65
4.2.3Provisioning Parameters....................................................................................................68
4.2.4TR-069 Management Parameters .....................................................................................72
4.2.5Telnet Parameters .............................................................................................................73
4.2.6VoIP Parameters................................................................................................................73
4.2.6.1Line Parameters .................................................................................................73
4.2.6.2Gain Parameters ................................................................................................74
4.2.6.2.1General Parameters .........................................................................74
4.2.6.2.2Hands-Free Gain Parameters ..........................................................74
4.2.6.2.3Handset Gain Parameters................................................................75
4.2.6.2.4Headset Gain Parameters................................................................76
4.2.6.2.5Automatic Gain Control (AGC) Parameters .....................................77
4.2.6.3Codec Parameters..............................................................................................78
4.2.6.4SRTP Parameters ..............................................................................................79
4.2.6.5Media Streaming Parameters.............................................................................79
4.2.6.6SIP Signaling Parameters ..................................................................................80
4.2.6.6.1General Parameters .........................................................................80
4.2.6.6.2SIP Proxy and Registrar Parameters ...............................................83
4.2.6.6.3SIP Timers Parameters ....................................................................86
4.2.6.6.4SIP QoS Parameters ........................................................................86
4.2.6.7Dialing Parameters.............................................................................................87
4.2.6.8Voice Parameters ...............................................................................................88
4.2.6.9Supplementary Services Parameters.................................................................89
4.2.6.9.1General Parameters .........................................................................89
4.2.6.9.2Call Waiting Parameters...................................................................90
4.2.6.9.3Call Forward Parameters..................................................................90
4.2.6.9.4Do Not Disturb Parameters ..............................................................91
4.2.6.9.5Call Pickup Parameters....................................................................91
4.2.6.9.6Message Waiting Indication Parameters..........................................92
4.2.6.9.7Busy Lamp Field (BLF) Parameters .................................................93
4.2.7Regional Settings and Call Progress Tones Parameters ..................................................94
4.2.8Packet Recording (Debugging) Parameters......................................................................96
4.2.9LCD Display Parameters ...................................................................................................97
4.3Creating a Corporate Directory File .................................................................................98
4.4Creating a Speed Dial File
...............................................................................................98
5Application Server-Specific Configurations ...........................................................99
5.1Configuring BLF for BroadWorksTM..................................................................................99
5.2Configuring BLF for Asterisk, Coral and Metaswitch .....................................................101
6Built-in Test Plan .....................................................................................................103
6.1Test Preparation ............................................................................................................103
Administrator's Manual Contents
Version 1.4.1 5 February 2011
6.2Keypad and Off-Hook/On-Hook Test.............................................................................104
6.3Green-Color LEDs Test .................................................................................................105
6.4Red-Color LEDs Test.....................................................................................................106
6.5Handset Test .................................................................................................................106
6.6Headset Test .................................................................................................................108
6.7Speaker Test .................................................................................................................110
6.8MAC Address and Serial Number Verification Test.......................................................112
7Specifications ..........................................................................................................113
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