Circontrol Wallbox eNext User manual

Wallbox
eNext
User Manual

Wallbox eNext User Manual
Wallbox eNext
User Manual
COPYRIGHT INFORMATION
This document is copyrighted, 2019 by Circontrol, S.A. All rights are reserved.
Circontrol, S.A. reserves the right to make improvements to the products
described in this manual at any time without notice.
No part of this manual can be reproduced, copied, translated or transmitted in
any form or by any means without the prior written permission of the original
manufacturer. Information provided in this manual is intended to be accurate and
reliable. However, the original manufacturer assumes no responsibility for its
use, or for any infringements upon the rights of third parties at hat may result
from its use.
All other product names or trademarks are properties of their respective owners.

01
Here’s your
guide to use and
configure eNext.
1 — So, Hello! 04
2 — Features 06
3 — First Steps 08
A - Download 'HiCharger' App 08
B- QRSCAN 10
C - Manual 10
4 — How to use it? - Plug&Charge 12
A - Standby 12
B - Start charging 12
C - Charging 12
D - Charge stopped 12
E - EV fully charged 13
F - Stop charging 13

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Wallbox eNext User Manual
5 — How to use it? - Presence recognition 14
A - Standby 14
B - User identification 15
C - Start charging 15
D - Charging 16
E - Charge stopped 16
F - EV fully charged 16
G - Stop charging 17
6 — 'HiCharger' App - List 18
A - Overview 18
B - Status 19
7 — 'HiCharger' App - Dashboard 20
A - Overview 20
B - Status 21
C - Error information 22
D - Managament options 22
8 — 'HiCharger' App - Charger Options 24
A - Overview 24
B - Identification method 25
C - Time schedule 25

03
D - Diagnostic 26
E - Firmware 28
F - Advanced Settings 29
9 — 'HiCharger' App - Settings 32
A - Overview 32
B - About 33
C - General 34
10 — Factory reset 36
11 — LED beacon notications - Legend 38
A - Blinking red errors 40
B - Blinking yellow status 41
12 — Technical data 42
13 — Need Help? 44

04
Wallbox eNext User Manual
1
This manual provides information about the usability and configuration of
the Wallbox eNext, which has been designed and tested to allow electric
vehicle charging, according to IEC 61851.
This manual contains all the necessary information for a safe use and
step-by-step configuration instructions.
ATTENTION!
Indicates that damage to property can occur if appropriate
precautions are not taken.
THE FOLLOWING SYMBOLS ARE USED FOR IMPORTANT
SAFETY INFORMATION IN THIS DOCUMENT
• Complies with IEC 61851-1, Electric vehicle conductive
charging system (IEC 61851-1:2017)
• Complies with IEC 62196, Plugs, socket-outlets, vehicle
couplers and vehicle inlets (IEC 62196-1 and IEC 62196-2).
• Standards: 2014/35/UE, LVD;2014/30/UE, EMC.
iINFORMATION
Informs about useful information to take on account

05
So, Hello!
The Charge Point may not include electrical protection elements.
• Read all the instructions before using
and configuring this product.
• Do not use this unit for anything other
than electric vehicle charging.
• Do not modify this unit. If modified,
CIRCONTROLwillrejectallresponsibility
and the warranty will be void.
• Comply strictly with electrical safety
regulations according to your country.
• Do not repair or manipulate the unit
when energised.
• Use only CIRCONTROL supplied spare
parts.
• Only trained and qualified personnel
shall have access to electrical parts
inside the device.
• Check the installation annually by a
qualified technician.
• Remove from service any item that has
a fault and that can be dangerous for
users (broken plugs, caps that don’t
close...).
• Do not use this product if the enclosure
or the EV connector is broken, cracked,
open, or shows any other indication of
damage.
• Do not use any adaptors or conversion
adapters, except those approved by the
EV manufacturer
• Cord extensions set are not allowed to
be user
IMPORTANT SAFETY INFORMATION
Read carefully all the instructions before manip-
ulating the unit.

06
Wallbox eNext User Manual
2
1 — LED beacon
2 — Cable glands
3 — Plugs*
4 — Wall support holes
5 — Closing box holes
(*) Plugs may vary depending on the model
1
2
3
5
2
4
4
4
5

07
Features
Charge Point may not include electrical protection elements.
• ABS plastic housing: Robust
Plastic material to resist severe
environmental conditions including
UV rays and mechanical stress.
• Connector Lock: Type 2 connector
has a locking system to avoid an EV
unduly disconnection.
• LED Beacon: Colour LED system that
indicates the status of the Charge
Point.
• Bluetooth: Bluetooth v4.2 + BLE
wireless communications for remote
charge activation and Charge Point
configuration.
• App: Easy software interface to set
up the language configuration, user
authentication, Wallbox diagnosis
and firmware upgrades, among
others.
MAIN FEATURES OF THE UNIT

08
Wallbox eNext User Manual
2. Enable Bluetooth in your smartphone.
3. Launch the mobile App: ‘HiCharger’.
1. Download the app ‘HiCharger’,
3
Compatible with Android version 4.4.2 or later and iOS
version 9 or later
ADownload ‘HiCharger’ App

09
6. Select the mode.
• QRSCAN: This option allows to perform the pairing
automatically, by scanning the QR code. For further
information please refer to section “B - QRSCAN” of
this chapter.
• Manual: This option allows to perform the pairing by
choosing manually the Charge Point from a list and
entering its password. For further information please
refer to section “C - Manual” of this chapter.
5. Tap the “Add” button in order to pair a new Charge Point.
4. Select your language.
First steps

10
Wallbox eNext User Manual
Scan the QR code provided.
There are two identification labels
containing the same unique QR code
for each Charge Point. One of them
is attached to the Installation Manual
and the other one is patched inside the
Charge Point as shown:
BQRSCAN
Select the Charge Point and introduce the password.
The MAC to identify the Charge Point and the
password can be found on the two identification
labels as shown in the picture beside. One of them
is attached to the installation manual and the other
one is patched inside the Charge Point.
801F12B2XXXX;2;YYYY
MAC: 80:1F:12:B2:XX:XX
PASSWORD: YYYY
Press to refresh the devices detected through the smartphone’s Bluetooth
CManual

11
8. Once the Charge Point is paired, its conectivity status is visible on the ‘List’ screen.
From now on, the Charge Point can be managed following the instructions of this
manual.
The password is required after selecting the Charge Point.
7. The Charge Point name can be customized.
Make sure you save the QR label or the Charge Point
password in a save place, as you might require them in
the future.
i
The Password of the Charge Pint can be changed in the “Advanced settings” menu of
the App. For further information about how to change the password, please refer to
“F - Advanced settings” in section “8 - Charger Options”

12
Wallbox eNext User Manual
4
AStandby
When the Charge Point LED beacon is green in a fade-in/fade-
out effect, it means that the unit is available and ready to start
a charge transaction.
BStart charging
To start the charge transaction, connect the vehicle to the Charge Point.
C
D
Charging
Charge stopped
Once the charge transaction has started, the LED beacon will
turn blue in a fade-in/fade-out effect.
In some cases the charge transaction can be stopped due to
different causes such as:
Plug&Charge identification method is set by factory default and enables the user to
start a charging transaction without an identification. This configuration could be
adequate for equipment placed in private areas where identification is not required.

13
How to use it? -
Plug&Charge
When the EV is fully charged, the LED beacon shows a fixed
blue light.
EEV fully charged
To finish the charge transaction, stop the charge through the ‘HiCharger’ App (see
Section “D - Management options” in Chapter 7) or stop the charge through the Vehicle.
Once the charge transaction has been stopped, the user will be able to un-plug the
connector.
FStop charging
Once the connector is un-plugged, the LED beacon bar turns
back to green in a fade-in/fade-out effect.
In this status, the Charge Point is available to start a new charge
The behaviour described is for a Charge Point set with
Plug&Charge identification method. The work flow could
be different depending on the Charge Point settings.
• The EV batteries are too warm to continue the charge transaction.
• A “Stop Charging” was programmed through the Time Schedule in ‘HiCharger’ App.
• There is not enough power available in the installation managed by the BeON.
• The Remote Control is not enabling the charge transaction.
• The user has requested to stop the charge transaction through ‘HiCharger’ App.
i

14
Wallbox eNext User Manual
Presence recognition allows the user to perform the same actions as described in
the previous chapter by means of smartphone proximity as identification method.
The presence recognition by smartphone proximity is achieved when the Charge Point
detects the ‘HiCharger’ app paired via Bluetooth. The Charge Point allows the start of
charge transaction. This configuration could be adequate for equipment placed in non
private areas where unauthorised users could access the Charge Point.
5
Users must enable the Presence recognition Identification method
through the ‘HiCharger’ App to use this functionality. See Section “B
- Identification method” in Chapter 8 for further information about
configuration.
AStandby
When LED beacon is fixed green, it means that the unit is
available and ready to start a charge transaction.
i

15
How to use it? -
Presence recognition
CStart charging
To start the charge transaction, connect the Vechicle to the Charge Point. The LED
beacon will turn blue in a fade-in/fade-out effect when the charge transaction has
started. If the blue LED beacon remains fixed, means that the Charge Point is waiting
for Presence recognition to start the charge transaction.
BUser identification
User identification takes place when the presence recognition is performed. Being the
Charge Point and the smartphone paired, the Charge Point will notify the smartphone
presence with three purple light blinks. Afterwards, LED beacon will turn green in a
fade-in/fade-out effect notifying that the charge transaction is available.

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Wallbox eNext User Manual
When the EV is fully charged, the LED beacon shows a fixed
blue light.
FEV fully charged
Presence recognition needs ‘HiCharger’ App running on
the smartphone (at least in the background) and Bluetooth
activated.
ECharge stopped
In some cases the charge transaction can be stopped due to
different causes such as:
• The EV batteries are too warm to continue the charge transaction.
• A “Stop Charging” was programmed through the Time Schedule in ‘HiCharger’
App.
• There is not enough power available in the installation managed by the BeON
device.
• The Remote Control is not enabling the charge transaction.
• The user has requested to stop the charge transaction through ‘HiCharger’ App.
DCharging
When the charge transaction starts, the LED beacon turns
blue in a fade-in/fade-out effect.
i

17
To finish the charge transaction, stop the charge through the ‘HiCharger’ App (see
Section “D - Management options” in Chapter 7) or stop the charge through the Vehicle.
Once the charge transaction is stopped, the user will be able to un-plug the connector.
GStop charging
Once the connector is un-plugged, the LED beacon turns
back to green in a fade-in/fade-out effect, indicating that
Presence recognition is being detected and that a new charge
transaction can be started.
If the Charge Point is available but it is not detecting Presence
recognition, the LED beacon will be fixed green.
The behaviour described is for a Charge Point set with
Presence Recognition identification method. This work
flow could be different depending on the Charge Point
settings.
i

18
Wallbox eNext User Manual
‘List’ view is an overview screen that shows
the Charge Points that have been paired with
the smartphone trough ‘HiCharger’ App. The
connection status between the Charge Points
and the smartphone is also shown and updated
every 15 seconds.
This view allows to:
• Add a new Charge Point to manage.
6
AOverview
• See the Charge Points that have been
paired with the smartphone and their
current status connection.
• Select the Charge Point that the user
desires to manage.
• Reorganize the order of the Charge Points
in the list and remove them from the list.
A menu can be opened by swiping the
Charge Point’s name to the left. That
menu allows to remove, edit Charge
Point name and share its pairing data to
other users through a QR code.
Connect or disconnect the Charge Point
to/from the smartphone by taping on the
desired Charge Point.