Cisco EX60 User manual

1
Cisco Telepresence System EX60 User guide
D14779.04 User guide EX60, TC4.2, July 2011
All contents are Copyright © 2010–2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
Cisco TelePresence System EX60
Software version TC4.2
J u l y 2 011

2
Cisco Telepresence System EX60 User guide
D14779.04 User guide EX60, TC4.2, July 2011
All contents are Copyright © 2010–2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
TA - ToC - Hidden
text anchor
The top menu bar and the entries in the
Table of Contents are all hyperlinks. Just
click on them to go to the topic.
We recommend that you visit the Cisco
web site regularly for updated versions of
this guide. Go to: http://www.cisco.com
Introduction
Disclaimers and notices......................................... 4
Copyright notice .................................................... 4
Connecting the EX60
Rear sockets access.............................................. 6
The EX60 parts ..................................................... 6
Connecting ........................................................... 6
Connecting a PC to the unit................................... 7
Use as PC screen .................................................. 7
Setting the screen resolution................................. 7
Using the EX60
Camera adjustments.............................................. 9
Use as document camera...................................... 9
Touch controller—initial view................................. 10
Initial settings—before you begin.......................... 11
Calling someone by entering URI or number....... 12
Searching for an entry in any of the lists ............. 13
Calling an entry in any of the lists ........................ 14
Two calls at the same time (but only one at a time).
15
Transferring calls.................................................. 16
Adding participants to an ongoing call (Multiway) 17
History.................................................................. 18
Searching............................................................. 18
Directory .............................................................. 18
Favorites .............................................................. 18
Do not disturb ...................................................... 19
Using Touch Tones (DTMF).................................. 19
Far end camera control........................................ 19
Sharing contents—conducting presentations ....... 20
The settings—using the Cisco Telepresence
Touch
Setting the EX60 in standby ................................ 22
Shutting down the EX60 ...................................... 22
Reverting to factory default settings.................... 22
Gaining access to the Settings ............................23
System Information.............................................. 24
Call Status............................................................ 25
Camera Control and Settings .............................. 26
Display Settings ................................................... 27
Ringtone & Sound Settings.................................. 28
Background.......................................................... 29
Administrator Settings—Date, Time & Location ....30
Administrator Settings—Call Settings ................... 31
Administrator settings—IP settings ....................... 32
Administrator Settings—H.323 Settings ............... 33
Administrator Settings—SIP Settings....................34
Administrator Settings—Provisioning....................35
Administrator Settings—Multiway Settings ........... 36
Administrator Settings—EMC Resilience Mode .... 37
Administrator Settings—Factory Reset .................38
The web interface
Entering the web interface................................... 40
What’s in this
guide?

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Cisco Telepresence System EX60 User guide
D14779.04 User guide EX60, TC4.2, July 2011
All contents are Copyright © 2010–2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
www.cisco.com
Chapter 1
Introduction

4
Cisco Telepresence System EX60 User guide
D14779.04 User guide EX60, TC4.2, July 2011
All contents are Copyright © 2010–2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
Disclaimers and notices
The objective of this documentation is to provide the
reader with assistance in using and conguring the
product. The capabilities of Cisco products and other
manufacturers’ products change over time and so the
required conguration may be dierent from that indicated
here. If you have any suggestions for changes to this
document, please feed them back to Cisco through your
Cisco Authorized Service Representative.
If you need technical support, please contact your Cisco
Authorized Service Representative.
The specications for the product and the information
in this Guide are subject to change at any time, without
notice, by Cisco. Every eort has been made to supply
complete and accurate information in this Guide however,
Cisco assumes no responsibility or liability for any errors or
inaccuracies that may appear in this document.
TANDBERG®is a registered trademark belonging to
Tandberg ASA. Other trademarks used in this document
are the property of their respective holders.
This Guide may be reproduced in its entirety, including
all copyright and intellectual property notices, in limited
quantities in connection with the use of this product.
Except for the limited exception set forth in the previous
sentence, no part of this Guide may be reproduced, stored
in a retrieval system, or transmitted, in any form, or by any
means, electronically, mechanically, by photocopying, or
otherwise, without the prior written permission of Cisco.
www.cisco.com
TANDBERG is now part of Cisco.
© 2010 Cisco Systems, Inc.
Copyright notice
This unit makes use of photos provided by Fotolia.
These photos are copyright © Fotolia. The following
photographers have contributed:
Anette Linnea Rasmussen
Alex Bramwell
Stephen Coburn
Eric Gevaert
Stephen Coburn
Stocksnapper
Yurok Aleksandrovich
ordus
Sven Taubert
Bas Meelker
Paylessimages
Vilnis

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Cisco Telepresence System EX60 User guide
D14779.04 User guide EX60, TC4.2, July 2011
All contents are Copyright © 2010–2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
Chapter 2
Connecting the EX60

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Cisco Telepresence System EX60 User guide
D14779.04 User guide EX60, TC4.2, July 2011
All contents are Copyright © 2010–2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
Connecting the EX60
Connect the cables as shown. Sockets are located behind the rear cover. If you
have one LAN connection only—and need that for your PC—the EX60 has a built in
Gigabit ethernet switch that enables you to connect your PC to the EX60 to access
the LAN through the EX60.
Connecting
The EX60 parts
Rear sockets access














Connect power here.
Connect your PC here if you need to share a single LAN connection with the
EX60.
Connect your EX60 to the LAN.
Connect the touch screen controller.
DVI socket to use the EX60 as a PC screen.
Mini-jack socket for PC audio.
For service and maintenance.
The Cisco
Telepresence Touch
controller
Camera with built-in privacy shutter.
Remove cover to get access to the connector sockets.
Sockets
Connect headphones
and external
microphone here.
Bend gently
upwards where
the arrows
indicate and then
pull out the lid.

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Cisco Telepresence System EX60 User guide
D14779.04 User guide EX60, TC4.2, July 2011
All contents are Copyright © 2010–2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
Calling another (optional feature) Calling another (optional feature)
Your EX60 has an HD display, which also may serve as your PC screen. Connect
your PC to the DVI and Mini-jack sockets on the rear panel as shown below.
DVI-D to DVI-I cable is recommended to get a high resolution image.
A resolution of 1920 × 1200 is recommended. However, other resolutions may
also be used as shown in the below tables.
Connecting a PC to the unit Setting the screen resolution
1920 × 1200 (recommended)
1920 × 1080
1776× 1000 (not full screen)
1680 × 1050
1600 × 1200 (not full screen)
1440 × 900
1400 × 1050 (not full screen)
1280 × 1024 (not full screen)
1280 × 960 (not full screen)
1280 × 800
1280 × 768 (not full screen)
1280 × 720 (not full screen)
1152 × 648 (not full screen)
1024× 768 (not full screen)
960 × 600 (not full screen)
800 × 600 (not full screen)
Digital input via DVI
1920 ×1200 (recommended)
1680 × 1050
1600 × 1200 (not full screen)
1440 × 900
1280 × 1024 (not full screen)
1024× 768 (not full screen)
800 × 600 (not full screen)
Analog input via DVI
If you choose to use your EX60 as your PC screen, connect your PC to the
sockets on the rear panel as shown above.
Your EX60 will then serve as your PC screen outside calls. In a call tap View
desktop to see the desktop.
Your desktop is not exposed to the other side.
Use as PC screen
Screen resolution must be set via the web interface, using the Video Output
HDMI [1] Resolution setting. For details on this, see the EX60 Administrator Guide,
which is available separately for download.



DVI socket to use the EX60 as a PC screen.
Mini-jack socket for PC audio.

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Cisco Telepresence System EX60 User guide
D14779.04 User guide EX60, TC4.2, July 2011
All contents are Copyright © 2010–2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
www.cisco.com
Chapter 3
Using the EX60

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Cisco Telepresence System EX60 User guide
D14779.04 User guide EX60, TC4.2, July 2011
All contents are Copyright © 2010–2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
Camera adjustments Use as document camera
The camera can be
tilted mechanically in
vertical direction.
Turn the
circumference to
activate the privacy
shutter.
Tilt the camera as shown to use it as a document camera. Image is
automatically turned upside down, so that both parties will see the document
correctly.

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Cisco Telepresence System EX60 User guide
D14779.04 User guide EX60, TC4.2, July 2011
All contents are Copyright © 2010–2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
Touch controller—initial view
Do not
disturb Microphone mute
(on/o)
Volume
Select between
handset, headset
and speaker
Information bar Selfview on/o
Access to keypad
and directories
Access to
camera control
and settings
Tap the touch
pad to wake up the
system, if needed.
Any messages while
you were away will be
indicated here

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Cisco Telepresence System EX60 User guide
D14779.04 User guide EX60, TC4.2, July 2011
All contents are Copyright © 2010–2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
Initial settings—before you begin
Tap Selfview to see what others will see of you.
Tilt the camera
to obtain the best view.
The best view wil be the view that positions
your face as high up on the screen as
possible without cutting o the top of your
head.
If you need to adjust the focus,
tap Focus camera.
Tap More again (or
anywhere on the screen
outside menus and buttons)
to collapse the menu.

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Cisco Telepresence System EX60 User guide
D14779.04 User guide EX60, TC4.2, July 2011
All contents are Copyright © 2010–2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
Calling someone by entering URI or number
If you need to key in digits
or special characters, press and hold the key
until the character appears.
Tap the CALL button to
place the call.
Terminate the call by tapping END.
... then tap Search or Dial.Tap Call as outlined, if
needed ...

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Cisco Telepresence System EX60 User guide
D14779.04 User guide EX60, TC4.2, July 2011
All contents are Copyright © 2010–2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
... then tap Search or Dial.
... then tap the entry to be called () and
nally tap START () to place the call.
Tap END to
terminate the
call.
Searching for an entry in any of the lists
Tap Call as outlined, if
needed ...
Enter the name, parts
of the URI or parts of the number.
Matches will appear as you write.
Searching will take place within
Favorites, Directory as well as
History (see the next page for more
on these).

Scroll among the matches,
if needed ...

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Cisco Telepresence System EX60 User guide
D14779.04 User guide EX60, TC4.2, July 2011
All contents are Copyright © 2010–2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
... then tap Favorites, Directory, or History.
... then tap the entry to be called () and
nally tap START () to place the call.
Tap END to
terminate the
call.
Calling an entry in any of the lists
Tap Call as outlined, if
needed ...
Scroll among the entries, if
needed ...
Berlin
Favorites. The list of favorites is your own shortlist
of people and places you frequently call or
otherwise want to have easy access to.
Directory. The directory serves as your corporate
phone book. This directory cannot be edited by
you. You may, however, copy entries to your list of
favorites and edit them there.
History lists the received, placed and missed calls
since the last time the list was cleared.
Keypad. Tap the keypad icon to produce the
keypad to enter a number or URI.


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Cisco Telepresence System EX60 User guide
D14779.04 User guide EX60, TC4.2, July 2011
All contents are Copyright © 2010–2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
... then tap Search
or Dial, Favorites,
Directory, or History ...
... then place the call in the usual manner (here
by means of History as an example). See
the previous pages for details on this, if
needed.
Two calls at the same time (but only one at a time)
In a call tap Hold to
put the current call on
hold ...
You will now be in a call with the second
participant, while the rst one is on hold.
In this example, you talk to Berlin Sales
Oce East, while Berlin Sales Oce is
on hold.
Click on the participant
currently on hold (here
Berlin Sales Oce) to
be oered swapping of
the calls or transferring
the call on hold to
someone else.
Click on the
participant you
currently talk to
(here Berlin Sales
Oce East) to
terminate or transfer
that call.
Transfer is available to SIP calls only and the
procedure is shown on the next page.
Presentation button
appears when a
presentation
source is
connected and
active only.

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Cisco Telepresence System EX60 User guide
D14779.04 User guide EX60, TC4.2, July 2011
All contents are Copyright © 2010–2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
... then tap Transfer... Now, tap Contacts to
gain access to the call
lists and dial eld.
Transferring calls
In a SIP call tap the
name along the bottom
line of the screen.
The call will now be transferred. This will work irrespective of
who initiated the call.
Note that you may combine Transfer with the Hold and Swap
features as much as you want.
This means, for example, that in a call you may:
• Put your current call on hold and call a second party.
• Then initiate a transfer of the one on hold to the second
party.
• You may now disengage yourself by tapping END on your
unit.
Call the person to whom the current call
shall be transfered. When you tap the
green call button (not shown), the call will
be transferred.

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Cisco Telepresence System EX60 User guide
D14779.04 User guide EX60, TC4.2, July 2011
All contents are Copyright © 2010–2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
... then select, in the
usual way, whom to
add to the ongoing
call.
Adding participants to an ongoing call (Multiway)
While in a call you may add
participants provided that
your system permits to do
so. Tap Hold to put the
ongoing call on hold...
Once you have made your selection,
tap Start to begin including this
participant in the meeting.
The call will now be transferred to the Multiway
server and handled from there. This may take a
little while...
Tap END to disconnect yourself.
The other participants must do
the same to disconnect from the
Multiway server.
Calling more than one using Multiway is an optional feature that may, or may not, be present on your system. If in doubt, ask your System Administrator.
When everything is
ready the Join button
will appear. Tap this and
the bottom line will change
to read Meeting. This may take a
little while.
Since the calls have been transferred
to the Multiway server you are still in a point-
to-point call, but now with the Multiway server
as the far end. This applies to all the other
participants as well.

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Cisco Telepresence System EX60 User guide
D14779.04 User guide EX60, TC4.2, July 2011
All contents are Copyright © 2010–2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
The Directory serves as your corporate phone book. This
directory cannot be edited by you. You may, however, copy
entries to your list of favorites and edit them there.
Tap Contacts (if needed) and then tap Directory. The
directory is typically organized as folders.
Tap a folder () to show its contents, scroll () if needed
to locate a folder or an entry within a folder.
Once located, tap the entry to call, edit or add to your list of
favorites in the same way as with the history list.
It may happen that an entry copied from the directory to
the list of favorites later is updated in the directory. This
update will not be reected in your list of favorites—you
must then manually update the entry in the list of favorites.
You may search for entries (numbers or URIs). Searches will
be conducted within all the folders, i.e. within the Favorites,
the Directory and the History.
Tap in the Search or Dial eld and key in the name, URI or
number. Matches will appear as you search.
Once located, tap the entry to call, edit or add to Favorites.
Favorites is your own shortlist of contacts you frequently
call or otherwise want to have easy access to.
Adding to Favorites. To add someone to the list of favorites,
locate the entry in Directory or History (as outlined) and tap
it (). This will produce a dialog box which allows you to tap
Add to Favorites ().


You may now edit the entry, if needed—just tap a eld and
the keyboard will be produced. Tap Save to put changes
into eect..
Favorites should be considered as an editable directory
and is used in the same way as History.
Favorites
Directory
Searching
When searching within the corporate Directory, the
search will apply to the current directory folder and its
subfolders only. To go one level up, tap Back. To make the
search apply to the entire corporate directory, do not enter
(tap) any folder before the search is commenced.
History lists the received, placed and missed calls since
the last time the list was cleared.
Tap History to
produce the list...
...then tap
the entry.
You will now be able to:
•Call the entry by tapping Start.
•Add the entry to the list of favorites.
•Edit the entry information and then place the call.
•Change the call rate settings.
•Remove the entry from the list.
History

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Cisco Telepresence System EX60 User guide
D14779.04 User guide EX60, TC4.2, July 2011
All contents are Copyright © 2010–2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
Far end camera control
Do not disturb
If the other end point permits
it, you may control their
camera. This is known as Far
end camera control.
If the other camera cannot
be controlled, nothing
happens.
When set to Do Not Disturb (DND), ringtones are muted
and missed calls you get while having DND active, will be
presented when you exit DND..
You may, however, place calls as much as you like. To
activate this feature, press the icon in the upper left corner.
Press again to deactivate.
You may also hide the Do Not Disturb poster by tapping
Hide.
Using Touch Tones (DTMF)
Sometimes you may be urged to enter touch tones (DTMF)
during a call, typically to reach extensions or to provide a
pin code.
Tap the name, whose camera shall be
controlled, along the bottom line () and
then tap Camera Control ().


Adjust zoom and pan as required
(). Tap Back to exit the menu
().
In a call,
tap Touch Tones.
Use the
touch tone keypad.
Tap anywhere outside
it to exit.



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Cisco Telepresence System EX60 User guide
D14779.04 User guide EX60, TC4.2, July 2011
All contents are Copyright © 2010–2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
Sharing contents—conducting presentations
Note! You must be in a call to be able to share
contents. Your presentation source must be
powered and active as well as connected. Otherwise
the Presentation icon (button)
will fail to appear.
Once you are in
a call—and the
presentation source
is connected, powered
and active—the Presentation
icon (button) will appear.
In a call tap Presentation ...
... then tap PRESENT to start sharing contents.
Tap STOP PRESENTING
to stop sharing
contents.
You may share
contents while in
a call.
If you have two sources connected,
you will be presented with the
possibility to swap between these at
any time.