D-Link DPH-128MS - VoiceCenter VoIP Phone User manual

For Your Business or Home Office Needs
The DPH-128MS is a full-featured IP phone. Featuring a
full duplex speakerphone, a 3.2” grayscale graphical LCD
provides features such as date and time, calling party
name and number, digits dialed, presence information,
and four navigational keys to guide you through all the call
features and functions, twelve programmable functional
keys for Line, One-Touch Dial, and Call Park, and three soft
keys for MWI, Call History, Conference and Internet Radio.
In addition, the phone also supports IEEE 802.3af Power
over Ethernet (PoE), supplying power through the Ethernet
cable eliminating the need for a power adapter.
What Is VoiceCenter™
D-Link®VoiceCenter™, a Microsoft®Response Point™
phone system, is designed for small to medium-sized
businesses with support for up to 50 users. VoiceCenter
is an IP-based phone system that provides numerous
advantages over traditional PSTN (analog) phone
systems while retaining the reliability of PSTN phone
lines for accepting inbound and making outbound calls.
Unlike previous generations of complicated, hard-to-use
IP-based products, VoiceCenter is easy to install, manage,
and maintain. Rather than taking days, it takes less than
an hour to set up the entire phone system. VoiceCenter is
also portable - businesses that need to relocate offices
can take the phone system along. In addition, VoiceCenter
provides state-of-the-art features such as Voice-activated
Dialing and Voicemail Access, Automated Attendant for
routing calls, Call Logs for managing phone usage, and
Automatic Phone and Gateway Discovery allowing for a
simplified setup process.
Additional VoiceCenter features include 2-way intercom
or 1-way pages using the intercom system, VPN access
enabling people to use the phone system remotely, and
automatic parked-call return. You can even schedule
an Automated Receptionist to handle calls after-hours,
holidays, or even during business closures.
Add More Phones As You Go
The VoiceCenter phone system is a scalable solution that
supports up to 50 DPH-128MS IP Phones to a network.
There are no fees or licenses required for adding more
phones to the system. Thus, as your company grows and
hires new employees, you only need to purchase more
DPH-128MS IP Phones.
State-of-the-Art Features
The DPH-128MS IP Phone includes many features not
found in analog phones as well as standard features that
you are used to having. The One-touch Voice-activated
Dialing feature allows users to reach anyone in the
company directory or their Microsoft Outlook address
book by simply saying their name. Users can also transfer,
park, and retrieve calls the same way. Voicemail to e-mail
forwarding is another convenient feature. You can also
easily view incoming and outgoing phone calls made
by using the Call History function. In addition, standard
features such as Mute, Hold, Transfer, Speakerphone, and
3-Way Conference functions are included.
Easy To Install And Use
Because the entire VoiceCenter phone system is designed
with simplicity in mind, you can set up a phone and user
from start to finish in minutes. To minimize time and
hassle with Ethernet cabling, the IP Phone provides a
pass-through Ethernet port for connecting another device
such as a computer to a network. Additionally, since the
DPH-128MS supports PoE, it can be powered through
the Ethernet cable if your network is connected to a PoE
switch. This eliminates the need to use the included power
adapter, frees up your power outlet for other devices,
allows for installation in places where a traditional outlet
is not available, and reduces cable clutter on your desk.
Once the hardware connection is made, you can use the
Phone Setup Wizard provided by the Microsoft Response
Point software to assign extensions and names that only
takes a couple of steps.
The D-Link DPH-128MS IP Phone, which is a part of the
VoiceCenter phone system, is ideal for today’s productivity
and efficiency-minded small to medium-sized business by
providing state-of-the-art and standard telephony features
that is easy to install and convenient use.
VoiceCenter™Multiline IP Phone
DPH-128MS
FEATURES & BENEFITS
+ Large Grayscale Graphical LCD
+ Supports IEEE 802.3af Power over
Ethernet (PoE)
+ Twelve Programmable Functional
Keys - Line, One-Touch Dial, Park
+ Three Soft Keys – MWI, Call History,
Conference & Internet Radio
+ Easily Add More IP Phones to a
VoiceCenter Phone System – Up to 50
+ Multi-user Support for Up to 4 SIP
Accounts
+ Designed with Simplicity in Mind:
Easy to Install and Use
+ No Fees or Licenses Required for
Adding More Phones
+ After-Hours Receptionist Setting
+ One-touch Voice-activated Dialing
and Voicemail Access
+ Voicemail to E-mail Forwarding
+ 3-way Call-conferencing
+ Intercom and Paging
+ Full Duplex Speakerphone
+ Mute, Hold, Transfer
+ View Call History on the LCD Display
+ Connect a Phone and Computer Using
a Single Ethernet Connection From a
Network
+ VPN Access
+ Auto Phone Discovery Feature Makes
Installing Hardware Quick and Easy

VoiceCenter™Multiline IP Phone
DPH-128MS
Software Specifications
Phone Features + Multi-user (up to 4 SIP accounts) + One-Touch Dialing (up to 11 entries)
+ Speed Dialing (up to 10 entries) + Phone Book (up to 200 contact names and phone numbers)
+ Full Duplex Speaker Phone + Pre-dialing before sending
+ Ringer, speaker, handset and headset volume settings + Caller ID
+ Day/Time display + Call timer display
+ 9 Selective Ring tones + Incoming call Indicator
+ Password control for Configuration + MP3 Ringer
+ Internet Radio
Call Features + Call Hold/Resume + Call Mute
+ Call Transfer (Blind, Attend & Early Attended Transfer) + Call Forward (Busy, No answer, Unconditional)
+ Call Waiting & Indication + Three Way Conferences
+ Anonymous Call / Rejection + Message Waiting Indication
+ Do Not Disturb + Redial / Last Number Redial
+ Auto Answer + Call Park/Retrieve
+ Call Pickup
Voice Codec + G.711a/u (64kbps) + G.729a/b (8kbps)
Advance Voice Quality Feature + Silence Suppression + Acoustic Echo Cancellation (G.167)
+ Voice Activation Detection (VAD) + Comfort Noise Generation
+ Jitter Buffer + DTMF Transmitter (SIP info, Transparent, RTP 2833 relay)
+ Packet Lost Concealment (PLC)
Signal, Media & Network Protocols + SIP RFC 3261 + SDP RFC 3266
+ RTP RFC 1889 + IP assignment: DHCP, Static IP
+ STUN, UPnP & static port mapping (for NAT traversal) + SNTP
+ DNS & DNS SRV + TFTP/FTP/HTTP for Auto Provision
+ IP/TCP/UDP/ARP/ICMP
Network Capability + QoS: IEEE 802.1Q & IEEE 802.1p Compliant + DiffServ (DSCP)/ToS
+ Full range VLAN ID Support + Class of Service Support by VLAN Tag
User Interface and Network
Management
+ LCD/Keypad UI + HTTP (WEB) UI
+ FTP/TFTP/HTTP for Firmware remote update + APS auto-provisioning for firmware and profile upgrade
+Emergency upgrade if firmware is corrupted

DPH-128MS
Technical Specifications
Physical + Item Dimension: 7.9” x 8.6” x 3.9” (200mm x 220mm x 100mm)
+ Item Weight: 1.8 lbs (840g)
+ Packaging Dimension: 11.9” x 8.2” x 3.5” (302mm x 209mm x 89mm)
+ Packaging Weight: 3.1lbs (1.4Kg)
Power Adapter + Input: 100~120 VAC + Output: DC 5V / 2000mA
+ Maximum Watt: 10 Watts
Power over Ethernet (PoE) IEEE 802.3af PoE through WAN interface
Power Consumption + Typical: 2.8 Watt (Standby) + Max.: 4.1 Watt (Talking)
Temperature + Operating: 32°F to 104°F (0°C to 40°C) + Storage: -4°F to 140°F (-20°C to 60°C)
Related Humidity + Operating: 10% ~ 90 % (Non-condensing) + Storage: 10% ~ 95% (Non-condensing)
Warranty 1-Year Limited1
Ordering Information
Part Number Description
DPH-128MS VoiceCenter Multiline IP Phone for Response Point
DPH-125MS VoiceCenter IP Phone for Response Point
DVX-2000MS VoiceCenter IP Phone System Base Unit for Response Point
DVX-2000MS-5 VoiceCenter IP Phone System, 5-Phone Kit for Response Point
DVX-2000MS-10 VoiceCenter IP Phone System, 10-Phone Kit for Response Point
DVG-3104MS VoiceCenter 4-Port PSTN Gateway for Response Point
11-Year Limited Warranty available only in the USA and Canada.
2Latest software and documentation are available at http://support.dlink.com
Product specifications, size, and shape are subject to change without notice, and actual product appearance may differ from that depicted herein.
©2008-2009 D-Link Corporation/D-Link Systems, Inc. All rights reserved. D-Link, the D-Link logo, and the VoiceCenter logo are registered trademarks of D-Link Corporation or its
subsidiaries in the United States and/or other countries. Microsoft Response Point is either a registered trademark or trademark of Microsoft Corporation in the United States and/or
other countries. Trademarks or registered trademarks are the property of their respective owners.
VoiceCenter™Multiline IP Phone
MINIMUM SYSTEM REQUIREMENTS
+ DVX-2000MS (VoiceCenter Phone System) and
DVG-3104MS (VoiceCenter 4-Port PSTN Gateway
for Response Point)
PACKAGE CONTENTS
+ VoiceCenter Multiline IP Phone
+ CD-ROM² with Product Documentation
+ CAT5 Ethernet Cable
+ Power Adapter
+ Quick Install Guide
+ Wall Mount Kit