DEFA eRange IQ User manual

eRange®IQ Get started!

Welcome!
Congratulations on your new eRange®IQ!
In this booklet you can learn more about your new charging
station, get instructions on how to connect it to the
CloudCharge app and nd useful information about the benets
of eRange® IQ and the CloudCharge Community .
Table of contents:
Page 3: Welcome to DEFA!
Page 4: Get to know your eRange®IQ
Page 7: Get started with CloudCharge
Page 9: Connect to your home charge point
Page 11: Share your home charge point
Page 13: Claiming allowances for charging
Page 15: Find charge points suited for your car
Page 17: Find charge points
Page 19: Useful information regarding eRange IQ
If you have any questions, please
contact us by calling:[phone]
or by emailing us at: c[email protected]
3

Get to know your eRange®IQ
Your new eRange®IQ is the complete package. Full dynamic load
balancing provides you with the maximum amount of power
for charging and the built in MID approved energy meter
gives your full control over your consumption. If your IQ is online,
you can connect it to the CloudCharge app and get even more
benets. Read more on the next few pages.
Light indicator symbols:
OFF/ON: Green pulsing light when the charging
station is on.
Battery: Blue light when a car is connected and
charging. Different combinations of pulsating light
may appear. Read more in the user manual.
Warning triangle: Error. Read more in the user
manual.
RFID scanner: Where to hold your RFID-tag/card
to gain access to use the charging station
Cable outlet
QR code
Scan to connect
with the
CloudCharge
app
Cable storage
Lock to open the front
cover (Key is included).
RFID-scanner
Indicates where you
should hold your
RFID-tag/card to gain access
Light indicators
Front cover
5
Energy meter
display information
about power
consumption
Full dynamic load balancing
Get the maximum
amount of power for
charging

Get started with CloudCharge
The CloudCharge app allows you to connect to your new charging
station and gives you access to the fastest growing network of
destination chargers in the Nordics.
What you’ll get:
The ability to control who has access to your charging station,
and to share it with family and friends
An easy way to document work-related charging expenses
Find the charge points best suited to your car
Find chargers at your destination, wherever you’re going
How to proceed:
1) Download the app
CloudCharge is available at the App Store and
at Google Play
2) Create your user prole
Enter your phone number and follow the instructions.
7

Connect to your home charge point
Once you’ve downloaded the CloudCharge app, you can easily
connect it to your home charge point. The only requirement is that
your charging station has been connected to the internet by your
installer.
1) Scan the QR code
Go to “Your chargers” in the app. Press “Add new charger” and scan the QR
code located at the side of the charging station. You may also enter the serial
number manually.
2) Enter the PIN code
The PIN code 1234. This is entered after having scanned the QR code.
3) Register your charging station
Choose a name for your charging station and set a kWh price if you want to
document costs.
You can also register the name and contact information for your
installer.
4) Start charging
You’re now ready to start using your new charging station with the CloudCharge
app. This allows you to stay on top of your consumption, share your charger, start
and stop charging and gain access to all your charge points. Register the included
RFID-card and all your other RFID-tags/-cards, - or gain access with any creditcard
with this symbol: 9

Share your home charge point
Invite your family, friends and
neighbours to use your home charge
point. The CloudCharge app makes
it easy to administer access and
to maintain full control of
power consumption for each
session.
Share your charge point for 24
hours or grant permanent
access to anyone you want.
You can withdraw access to your
charge point at any time.
11

The CloudCharge app makes it easy
to document and claim allowances
for work-related charging expenses.
Your cars and charging sessions can
easily be categorized as work or
private, and all necessary
documentation will be stored in you
prole.
If you want, you can also have all
work related receipts sent to your
inbox at the end of each month.
12
Claiming allowances for charging

Register the make and model of your
car and the app automatically
recommend the available charge
points that are best suited for you.
Recommendations are based on
estimated charging effect, charging
duration and costs.
You can also register your most used
charge points as favourites, making
them easier to nd and use.
15
Find charge points suited for your car

Planning is important. With the
CloudCharge app, you’ll have
access to our entire network of
destination chargers. This network
currently covers over 10.000 charge
points and is the fastest growing
of its kind in the Nordics.
Find the best route to where
you’re going and locate available
charge points along the way.
We’ll show you a full overview of
available charge points and you
can pay quickly and easily through
the app.
Find charge points
17

Your eRange IQ should be connected to the internet via your
home network by your local installer. This is done either via a LAN
cable, WiFi or 4G (optional). We recommend connecting via cable,
as this provides the most stable and secure connection.
If you want to connect via WiFi, or need to reconnect after having
changed your WiFi-pasword, you can nd detailed instructions here:
www.defa.com/connect-erange-iq-to-cloudcharge/
Thank you for choosing eRange IQ!
Useful information regarding eRange®IQ
If you have any questions regarding your installation,
please contact your installer. You can get in touch with
us by calling:[phone] or by sending an email to:
[email protected]
19

www.defa.com // [email protected]
Download the CloudCharge app to get started!