Elo TouchSystems 15D1 User manual

15D1 Touchcomputer User Guide
15D1 15-inch LCD Multifunction Touchcomputer
[Model 15D1]

Elo TouchSystems
15D1 Touchcomputer User Guide
15-inch LCD Multifunction Touchcomputer
15D1
Revision A
P/N E674343
Elo TouchSystems
1-800-ELOTOUCH (1-800-356-8682)
www.elotouch.com

iii
Copyright ©2008 Tyco Electronics. All Rights Reserved.
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chemical, manual, or otherwise without prior written permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no representations or
warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness
for a particular purpose. References in this publication to Elo TouchSystems products or services do not imply that Elo
TouchSystems intends to make them available in all countries in which Elo TouchSystems operates. Elo TouchSystems
reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation
of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
Elo TouchSystems, IntelliTouch, SecureTouch, AccuTouch, MonitorMouse, TE logo, and Tyco Electronics are trademarks.
Other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Tyco
Electronics claims no interest in trademarks other than its own.

TOUCHCOMPUTER 15D1 USER GUIDE iv
Table of Contents
Chapter 1: Setup 1
Unpacking Your Touchcomputer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Adjusting the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Setting Up the Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Selecting the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Selecting the Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Testing Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Calibrating the Touchscreen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Securing the Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Advertising Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Chapter 2: Operation 9
On-Screen Display (OSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
OSD Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
OSD and Power Button Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
LED Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Base Power Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Head Power Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Touch Power Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
HDD Activity LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Using the I/O Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Chapter 3: Options and Upgrades 16
Adding Optional Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Magnetic Stripe Reader (MSR). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Customer Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Fingerprint Reader (FPR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Barcode Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Wireless Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Third-Party Peripherals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Printer Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Cash Drawer Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Additional Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Elo POS Demo Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Chapter 4: Safety and Maintenance 27
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

TOUCHCOMPUTER 15D1 USER GUIDE v
Care and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Warning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
WEEE Directive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Recovering the Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Chapter 5: Technical Specifications 30
Touchcomputer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Connector Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Cash Drawer Port Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Display Screen Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Chapter 6: Technical Support 37
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Using the Touchcomputer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Using the Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Using the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Regulatory Information 39
Warranty 42
Index 44

TOUCHCOMPUTER 15D1 USER GUIDE 1
C H A P T E R
1
Setup
This chapter discusses how to set up and test your touchcomputer. For information on
peripheral options, refer to Chapter 3, “Options and Upgrades.”
Unpacking Your Touchcomputer
Check that the following items are present and in good condition:
Touchcomputer
Power cable US/Canada Power cable Europe
Recovery DVD and
Quick Install Guide
←AND →
Ad clips Optional
security screw

ADJUSTING THE DISPLAY
TOUCHCOMPUTER 15D1 USER GUIDE 2
Adjusting the Display
The display screen can be adjusted from 0 to 60 degrees, as shown below.
C AUTION : To protect the LCD, be sure to hold the base when adjusting the display, and
take care to not touch the screen.
Setting Up the Operating System
The initial setup of the operating system takes approximately 5-10 minutes. Additional
time might be needed depending on touchcomputer hardware configuration and
connected devices.
To set up the Windows OS for the touchcomputer, turn on the touchcomputer and follow
the instructions on the screen.
Selecting the Language
Windows uses English as the default language in menus and dialog boxes. You can
change this language to suit your preferences. Follow these steps.
1. In the Control Panel, select Regional and Language Options.
60°

SETTING UPTHE OPERATING SYSTEM
TOUCHCOMPUTER 15D1 USER GUIDE 3
2. Click Customize. The Regional and Language Options window appears. Select the
Languages tab.
3. If required, check the boxes for “Install files for complex script and right-to-left
languages” and “Install files for East Asian languages.”
4. Select the Regional Options tab.
5. Select your preferred language from the drop-down list in the Standards and formats
pane.

SETTING UPTHE OPERATING SYSTEM
TOUCHCOMPUTER 15D1 USER GUIDE 4
6. Click Apply.
7. Select your location from the drop-down list in the Locations pane.
8. Click OK.

TESTING PERIPHERALS
TOUCHCOMPUTER 15D1 USER GUIDE 5
Selecting the Time Zone
When the following window appears, you can change the time zone, date, and time of
the touchcomputer.
After making any changes, click Next to finish. Windows Setup completes the
installation of the touchcomputer.
Testing Peripherals
The touchcomputer can be configured with several different optional peripherals, such
as a MSR or cash drawer. To test an optional peripheral that is installed on the
touchcomputer, refer to the instructions in Chapter 3, “Options and Upgrades.”
N OTE : Testing icons are located on the desktop. Testing a particular peripheral can only
be done after the device is properly installed.
Calibrating the Touchscreen
The touchscreen is pre-calibrated for accurate touch response.
If for any reason the touchscreen needs to be recalibrated, right-click the Elo icon in the
Task bar and then click “Properties.” The following window opens.
N OTE : Calibration not applicable to APR models.

CALIBRATING THE TOUCHSCREEN
TOUCHCOMPUTER 15D1 USER GUIDE 6
Click the Align button. This launches the calibration program. The window shown
below opens. Follow the instructions to calibrate the touchscreen.

SECURING THE BASE
TOUCHCOMPUTER 15D1 USER GUIDE 7
Securing the Base
There are two mounting options for the 15D1 touchcomputer. In both cases, the base
must be mounted on a horizontal surface.
◆Option 1: Secure from below. Use the four pretapped holes to secure the four m6
screws from below the mounting surface.
◆Option 2: Secure from top. Use the two through holes to secure the base to the
surface.
N OTE : Mounting screws are not provided with the shipment.
Refer to the figure below for the location of the holes. All dimensions are in millimeters.
Advertising Brackets
Advertising brackets are provided to allow the user to display ads on the back of the
15D1 touchcomputer. These brackets are included separately in the accessory box. The
maximum size of the advertising material is 220mm X 320mm (8.6” X 12.6”).
To install these brackets, simply push them onto the back door of the 15D1
touchcomputer, as shown in the figure below.
Option 2 through holes
Option 1 Pretapped holes

ADVERTISING BRACKETS
TOUCHCOMPUTER 15D1 USER GUIDE 8
Then insert the advertising material as shown below.

TOUCHCOMPUTER 15D1 USER GUIDE 9
C H A P T E R
2
Operation
This chapter describes how to control the On-Screen Display (OSD), power buttons, and
I/O panel.
All adjustments made to the OSD and power controls are automatically saved. User
settings remain unchanged after powering off/on or in the case of a power failure.
1. HDD status LED
2. Computer power LED
3. Head power LED
4. Touch power LED
5. Menu button
6. Left button
7. Right button
8. Select button
9. Power ON/OFF button
56789
1
2
34

ON-SCREEN DISPLAY (OSD)
TOUCHCOMPUTER 15D1 USER GUIDE 10
On-Screen Display (OSD)
OSD Menu
1. To display the OSD Menu, press the Menu button.
Press the RIGHT button or LEFT button to toggle and the SELECT button to select
from the different OSD sub-menus and functions.
2. When the function you want to change is shown, press the SELECT button.
To adjust the value of the function:
1. Pressing the RIGHT button increases the value of the selected OSD control option.
2. Pressing the LEFT button decreases the value of the selected OSD control option.
The OSD provides the following settings.
Feature Description
Auto adjust Automatically adjusts system clock.
Brightness Adjust brightness and contrast.
Brightness: Adjusts the backlight of the monitor.
Contrast: Adjusts the maximum luminance level of the monitor.
Image setting Adjusts H position, V position, clock, and phase.
H position: Moves the screen horizontally right and left (1 pixel
pitch increment).
V position: Moves the screen vertically up and down (1 line
increment).
Clock: Adjusts the ratio of dividing frequency of the dot clock.
Phase: Adjusts the phase of the dot clock.
Color Sets color temperature (9300K, 7500K, 6500K, 5500K, or User
Preset).
OSD Adjusts H position, V position, and OSD timeout.
H position: Adjusts the OSD menu screen position left or right.
V position: Adjusts the OSD menu screen position up or down.
Timeout: Adjusts the amount of time that the OSD menu is
displayed.
Language Changes language to English, French, Italian, German, Spanish,
Japanese, Simplified Chinese, or Traditional Chinese.
Recall Sets color recall and recall defaults. Restores original factory
settings.

LED FUNCTIONALITY
TOUCHCOMPUTER 15D1 USER GUIDE 11
OSD and Power Button Control
The OSD menu and power button are enabled by default.
To enable or disable the OSD function:
1. Simultaneously press Menu/Exit and the Left (<-) key for two seconds. A window
appears displaying OSD ENABLE or OSD DISABLE.
2. When the OSD is disabled, the OSD menu is not visible.
To enable or disable the power button lock function:
1. Simultaneously press Menu/Exit and the Right (->) key for two seconds. A window
appears displaying PWR ENABLE or PWR DISABLE.
2. When the power button lock feature is activated, the power button is disabled.
LED Functionality
Base Power Status LED
The 15D1 base has two LEDs that indicate the power status and hard drive status. See
the figure on page 9, item 1 for the location of this LED. The light can be green, flashing
green, red, or off. The table below shows LED state and corresponding color.
Head Power Status LED
The head power status is indicated by a different LED, which is located at the lower edge
of the head (#3 in figure on page 9).
Miscellaneous Adjusts sharpness, enables/disables DDCCI function.
Sharpness: Adjusts sharpness of video.
Exit Exits the OSD.
Feature Description
LED Color to Observer State
Off No input power — Off mode
Red Input power present, power switch off — Off mode
Flashes green Input power present — Sleep mode
Green Input power present — On mode

LED FUNCTIONALITY
TOUCHCOMPUTER 15D1 USER GUIDE 12
Touch Power Status LED
The touch power status is indicated by a separate LED located at the lower edge of the
head and to the right of the Head Power Status LED (#4 in figure on page 9). This
feature is available for AT and APR 7010.
HDD Activity LED
Hard disk drive activity is indicated by a flashing LED on the base, just under the
computer power LED (#2 in the figure on page 9). Reading from and writing to the disk
causes the LED to flash.
LED Color to Observer State
Off No input power to head — Off mode
Red Input power present, power switch off — Off mode
Amber Input power present — Sleep mode
Green Input power present — On mode
LED Color to Observer State
Off No input power — Off mode
Red Input power present, power switch off — Off mode
Amber Input power present — Sleep mode
Green Input power present — On mode
LED Color to Observer State
Off No activity
Flashes green Activity

USING THE I/O PANEL
TOUCHCOMPUTER 15D1 USER GUIDE 13
Using the I/O Panel
To access the I/O ports, open the cable cover door on the left side of the unit, as shown
below.
The touchcomputer provides a number of I/O interfaces for connecting a wide variety
of compliant devices as shown in the following figure.
Optional security
screw
Opening for
cables

USING THE I/O PANEL
TOUCHCOMPUTER 15D1 USER GUIDE 14
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

USING THE I/O PANEL
TOUCHCOMPUTER 15D1 USER GUIDE 15
N OTE : The Customer display, fingerprint reader and barcode scanner are designed to
connect to the USB 2.0 ports on the I/O panel. If all three peripherals were
connected, there would be four USB 2.0 ports remaining.
Number Port Description
1 Audio Audio in (left), out (center), mic (right)
Audio In
Audio Out: One 3.5mm stereo audio output jack for
connecting headphones or external powered
speakers
Microphone Input: One 3.5mm microphone input jack
for connecting an external microphone
2 Ethernet One RJ45 Ethernet port providing LAN capabilities
3, 8, 9 USB Seven USB 2.0 type A ports
4 VGA One D-SUB VGA output port for connecting the display
head
5 Parallel Standard 25-pin connector port
6 Serial Three standard serial ports
7 PS/2 universal Mouse (left) and keyboard (right)
8 Customer display Customer display / USB 2.0; the max loading on this port
is 5VDC @ 1.5A
10 Printer power One 24V DC printer power port
11 Compact flash Standard CF port
12 Speaker power Power switch for internal speakers
13 Cash drawer RJ11, 6 position (12V/24V default)
14 Powered serial Two powered serial ports, 5V default/12V
15 Main power AC power