Elo TouchSystems 17" B?Series Rev?B All?in?One Touchcomputer User manual
USERMANUAL
EloTouchSolutions
15”B‐SeriesRev‐BAll‐in‐OneTouchcomputer
17”B‐SeriesRev‐BAll‐in‐OneTouchcomputer
SW602032RevC
Copyright©2014EloTouchSolutions,Inc.AllRightsReserved.
Nopartofthispublicationmaybereproduced,transmitted,transcribed,storedinaretrievalsystem,or
translatedintoanylanguageorcomputerlanguage,inanyformorbyanymeans,including,butnot
limitedto,electronic,magnetic,optical,chemical,manual,orotherwisewithoutpriorwrittenpermission
ofEloTouchSolutions,Inc.
Disclaimer
Theinformationinthisdocumentissubjecttochangewithoutnotice.EloTouchSolutions,Inc.andits
Affiliates(collectively"Elo")makesnorepresentationsorwarrantieswithrespecttothecontentsherein,
andspecificallydisclaimsanyimpliedwarrantiesofmerchantabilityorfitnessforaparticularpurpose.Elo
reservestherighttorevisethispublicationandtomakechangesfromtimetotimeinthecontenthereof
withoutobligationofElotonotifyanypersonofsuchrevisionsorchanges.
TrademarkAcknowledgments
AccuTouch,CarrollTouch,Elo,Elo(logo),EloTouch,EloTouchSolutions,EloTouchSystems,IntelliTouch,
iTouch,SecureTouch,TouchToolsandVuPointaretrademarksofEloanditsAffiliates.Windowsisa
trademarkofMicrosoftCorporation.
TableofContents
Introduction .....................................................................................................................................5
Chapter 1: Setup .............................................................................6
UnpackingYourTouchcomputer .....................................................................................................6
AdjustingtheDisplay .......................................................................................................................7
CalibratingtheTouchscreen ............................................................................................................7
SecuringtheBase.............................................................................................................................8
Chapter 2: Operation.......................................................................9
ControlButtons..............................................................................................................................10
L.E.D.Functionality ........................................................................................................................10
UsingtheInput/OutputPanel........................................................................................................11
SettingUptheOperatingSystem ..................................................................................................12
RecoveringtheOperatingSystem .................................................................................................21
Chapter 3: OptionsandUpgrades...................................................28
AddingOptionalPeripherals/Upgrades.........................................................................................28
MagneticStripeReader(MSR).......................................................................................................28
CustomerDisplay(2x20VFD) ........................................................................................................30
CustomerDisplay(0700L7”LCDMonitor)....................................................................................31
FingerprintReader(FPR)................................................................................................................32
WirelessAdapter............................................................................................................................33
SecondHardDiskDrive..................................................................................................................34
SecondMemoryUpgrade ..............................................................................................................34
EloPOSDemoSoftware.................................................................................................................34
Chapter 4: SafetyandMaintenance................................................36
Safety .............................................................................................................................................36
CareandHandling..........................................................................................................................37
Chapter 5: TechnicalSupport .........................................................39
TechnicalAssistance ......................................................................................................................39
Chapter 6: REGULATORYINFORMATION.........................................40
I.ElectricalSafetyInformation .........................................................................................40
II.EmissionsandImmunityInformation............................................................................40
III.AgencyCertifications .....................................................................................................42
IV.ChinaRoHS.....................................................................................................................42
V.ForUSA‐CaliforniaOnly .................................................................................................44
Chapter 7: WARRANTYINFORMATION ...........................................45
User Guide – B-Series Rev-B AiO Touchcomputer
SW602032 Rev C, Page 5of 47
Introduction
Your touchcomputer is ENERGY STAR®qualified. Elo is a partner in the
Environmental Protection Agency’s (EPA) ENERGY STAR®Program and has
designed the computer to meet the latest ENERGY STAR®guidelines for
energy efficiency.
Your touchcomputer ships with the power management options preset to a configuration
that will provide the most stable operating environment and optimum system performance.
To conserve energy, your computer is set to dim the display after 5 minutes of inactivity,
and enter the low-power Sleep mode which shuts down the system after 30 minutes of
inactivity. We recommend that you leave this and other energy saving features active, so
that your touchcomputer will operate at its maximum energy efficiency. You can wake the
touchcomputer from Sleep mode by pressing the power button.
When considering additions to your business, purchase products that have earned the
ENERGY STAR®for all your equipment needs, which can save your money, save energy,
and help protect the climate.
Visit http://www.energystar.gov or http://www.energystar.gov/powermanagement for
more information regarding the ENERGY STAR®Program.
User Guide – B-Series Rev-B AiO Touchcomputer
SW602032 Rev C, Page 6of 47
CHAPTER
1
SETUP
Thischapterdiscusseshowtosetupandtestyourtouchcomputer.For
informationonperipheraloptions,refertoChapter3,“OptionsandUpgrades.”
UnpackingYourTouchcomputer
Checkthatthefollowingitemsarepresentandingoodcondition:
Touchcomputer Power cable US/Canada Power cable Europe
Quick Install Guide
Drivers and User
Manuals DVD Power Adapter Cable Cover
Locking Screw
Base Plate
User Guide – B-Series Rev-B AiO Touchcomputer
SW602032 Rev C, Page 7of 47
AdjustingtheDisplay
Thedisplayscreencanbeadjustedfrom0to70degrees,asshownbelow.
CAUTION: Topreventtippingordropping,besuretoholdthebasewhen
adjustingthedisplay.
CalibratingtheTouchscreen
Thetouchscreenispre‐calibratedforaccuratetouchresponse.
Ifforanyreasonthetouchscreenneedstoberecalibrated,(ForWindowsXP)
right‐clicktheEloiconintheTaskbarandthenclick“Align”(forWindowsXP),or
double‐clicktheEloAlignmentshortcutonthesystemdesktop(forWindows7)
Thislaunchesthecalibrationprogram.Thewindowshownbelowopens.Follow
theinstructionstocalibratethetouchscreen.
0° 70°
User Guide – B-Series Rev-B AiO Touchcomputer
SW602032 Rev C, Page 8of 47
SecuringtheBase
WhenmountingtheB‐Seriestouchcomputer,thebaseplatemustberemoved
andmountedonaflatsurface.Usethefourpre‐tappedholestosecurethe
baseplatefrombelowthemountingsurfacebeforereattachingthe
touchcomputerasshownbelow.TheholesaredesignedtoworkwithISOmetric
M6screws.Mountingscrewsarenotincludedwiththeproduct.Refertothe
figurebelowforthelocationoftheholes.Alldimensionsareinmillimeters.
MountingDiagram
1)
2)
User Guide – B-Series Rev-B AiO Touchcomputer
SW602032 Rev C, Page 9of 47
CHAPTER
2
OPERATION
Thischapterdescribeshowtoutilizethecontrolbuttons,I/Opanel,andother
uniquefeaturesthatEloprovide.
Alladjustmentsmadetothebrightnessandvolumecontrolsareautomatically
saved.Usersettingsremainunchangedafterpoweringoff/onorinthecaseofa
powerfailure.
User Guide – B-Series Rev-B AiO Touchcomputer
SW602032 Rev C, Page 10 of 47
ControlButtons
Thecontrolbuttonsprovidethefollowingfunctions(fromtoptobottom).
FeatureDescription
BrightnessUpIncreasebrightness.
BrightnessDownDecreasebrightness.
VolumeUpIncreasevolumeoftheinternalspeaker
VolumeDownDecreasevolumeoftheinternalspeaker
PowerPoweron/offthesystem
ControlButton
Locking
Press“BrightnessUp”and“BrightnessDown”buttonstogetherfor3
seconds.Tounlock,performthesameprocedureforanother3
seconds
L.E.D.Functionality
TheB‐SeriesbasehasaLEDindicatingthestateofthetouchcomputer.Thetable
belowshowsLEDstateandcorrespondingcolor.
LEDColortoObserverState
OffNoinputpower—Offmode
RedInputpowerpresent—Offmodeorhibernation
OrangeInputpowerpresent—Standby
BlinkGreenInputpowerpresent—PowerOnSuspend
GreenInputpowerpresent—PowerOn
User Guide – B-Series Rev-B AiO Touchcomputer
SW602032 Rev C, Page 11 of 47
UsingtheInput/OutputPanel
Toaccesstheinput/output(I/O)ports,removethecablecoveratthebottomof
theunit.Asecurityscrewisincludedandmaybeusedtosecurethecablecover
tothetouchcomputer.BelowaretheI/Odescriptionsbymodel:
B2/B3Models
Note:TheDB9Serial(COM)portsaredefaulted(fromtoptobottom)COM1andCOM2
Note:Asasafetyprecaution,alwaysleavethecablecoverdoorattachedwhenthesystemis
poweredon.
User Guide – B-Series Rev-B AiO Touchcomputer
SW602032 Rev C, Page 12 of 47
SettingUptheOperatingSystem
Ifconfiguredwithanoperatingsystem,theinitialsetupoftheoperatingsystem
takesapproximately5‐10minutes.Additionaltimemaybeneededdepending
ontouchcomputerhardwareconfigurationsandconnecteddevices.
TosetuptheMicrosoft®Windows®OperatingSystemforthetouchcomputer,
turnonthetouchcomputerbypressingthepowerbutton,andthenfollowthe
on‐screeninstructions.
SelectingtheLanguage(ForWindowsXPOnly)
MicrosoftWindows®usesEnglishasthedefaultlanguageinmenusanddialog
boxes.Youcanchangethislanguagetosuityourpreferenceswhenyoureach
thescreenbelow.
Note:Ifyouchoosetochangethelanguageafterinitialsetup,youcanfollow
steps1‐2toarriveatthesamescreenbelow:
1. Fromthedesktop,clickStart>ControlPanel
2. IntheControlPanelscreen,selectRegionalandLanguageOptions.
3. ClickCustomize.TheRegionalandLanguageOptionswindowappears.
SelecttheLanguagestab.
User Guide – B-Series Rev-B AiO Touchcomputer
SW602032 Rev C, Page 13 of 47
4. Ifrequired,checktheboxesfor“Installfilesforcomplexscriptand
right‐to‐leftlanguages”and“InstallfilesforEastAsianlanguages.”
5. SelecttheRegionalOptionstab.
6. Selectyourpreferredlanguagefromthedrop‐downlistintheStandards
andformatspane.
User Guide – B-Series Rev-B AiO Touchcomputer
SW602032 Rev C, Page 14 of 47
7. ClickApply.
8. Selectyourlocationfromthedrop‐downlistintheLocationspane.
9. ClickOK.
User Guide – B-Series Rev-B AiO Touchcomputer
SW602032 Rev C, Page 15 of 47
SelectingtheTimeZone(ForWindowsXPOnly)
Whenthefollowingwindowappears,youcanchangethetimezone,date,and
timeofthetouchcomputer.
Aftermakinganychanges,clickNexttofinish.WindowsSetupwillthen
completetheoperatingsysteminstallationonthetouchcomputer.
InjectingtheLanguages(ForWindows7Only)
Windows7Professionalonlyallowstheuseofonlyonelanguageatonetime.
ButyoucanusetheEloTouchSolutionslanguageinjectionfeaturetoupdate
yourlanguagepreference,shouldyouneedtochangeit.Englishissetasthe
defaultlanguage,butyoucanchangethislanguagetosuityourpreferences.
1. Poweroffyoursystemcompletely.
2. Poweronyoursystem.
3. AftertheElosplashscreen(shownbelow),pressF8repeatedlytoenter
WindowsBootManager.
User Guide – B-Series Rev-B AiO Touchcomputer
SW602032 Rev C, Page 16 of 47
4. SelectRepairYourComputer
5. ThefollowingUserInterface(UI)willbepresented:
6. SelectInjectLanguage,andthefollowingUIwillbepresented.
User Guide – B-Series Rev-B AiO Touchcomputer
SW602032 Rev C, Page 17 of 47
6. Clickthedrop‐downlistandselectthepreferencelanguage.
7. ClickInjectSelectedLanguage
8. Whiletheinjectingprocessisperforming,DONOTuseyourkeyboardor
mouseduringthistime.Itmaycauseanerrorinthelanguageinjection
process.
9. Afterthelanguagepackageisinstalledcorrectly,pressanykeytoexitthis
window.
User Guide – B-Series Rev-B AiO Touchcomputer
SW602032 Rev C, Page 18 of 47
10. Youshouldseeyourlanguagepreferenceinboth“SelectedLanguage”and
“InjectedLanguage”.
11. ClickCancelExit.ThesystemwillrebootandnewlanguageUIshouldbe
presentedwhenyoulogintotheWindows7operatingsystem.
SelectingtheRegion(ForWindows7Only)
Whenthefollowingwindowappears,youcanchangethecountry,timeand
currency,andkeyboardlayoutofthetouchcomputer.
Aftermakinganychanges,clickNexttocontinue.
ChoosingtheComputerName(ForWindows7Only)
Whenthefollowingwindowappears,youcanchooseacomputernameforthe
touchcomputer.
User Guide – B-Series Rev-B AiO Touchcomputer
SW602032 Rev C, Page 19 of 47
Aftermakinganychanges,clickNexttocontinue.
SelectingtheUpdateOptions(ForWindows7Only)
Whenthefollowingwindowappears,youcanselectoneoftheupdateoptions
ofthetouchcomputer.Ingeneral,chooseUserecommendedsettingsasyour
defaultoption.
Aftermakinganychanges,clickNexttocontinue.
ReviewingtheTimeandDateSettings(ForWindows7Only)
Whenthefollowingwindowappears,youcansetupthetimeanddateofthe
touchcomputer.
User Guide – B-Series Rev-B AiO Touchcomputer
SW602032 Rev C, Page 20 of 47
Aftermakinganychanges,clickNexttofinish.WindowsSetupwillthen
completetheinstallationoftheoperatingsystemonyourtouchcomputer.
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