Elo TouchSystems 2401LM Touchmonitor User manual

USER MANUAL
Elo Touch Solutions
2401LM Touchmonitor
SW200127 Rev A

© 2013 Elo Touch Solutions, Inc. All rights reserved. User Manual 2401LM
SW200127 Rev A - Page 2 of 32
Copyright © 2013 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language or computer language, in any form or by any means, including, but not limited to, electronic,
magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and itsAffiliates
(collectively "Elo") makes no representations or warranties with respect to the contents herein, and specifically
disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to
revise this publication and to make changes from time to time in the content hereof without obligation of Elo to
notify any person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, CarrollTouch, Elo, Elo (logo), Elo Touch, Elo Touch Solutions, Elo TouchSystems, IntelliTouch, iTouch,
SecureTouch, TouchTools and VuPoint are trademarks of Elo and its Affiliates. Windows is a trademark of Microsoft
Corporation.

© 2013 Elo Touch Solutions, Inc. All rights reserved. User Manual 2401LM
SW200127 Rev A - Page 3 of 32
Warnings and Cautions
Warning
• Danger - Explosion hazard. Do not use in the presence of flammable anesthetics, and
other flammable materials.
• To prevent fire or shock hazards, do not immerse the unit in water or expose it to rain
or moisture.
• Do not use the unit with an extension cord receptacle or other outlets unless the
prongs of the power cord can be fully inserted.
• RISK OF ELECTRICAL SHOCK - DO NOT OPEN. To reduce the risk of electrical
shock, DO NOT remove the back of the equipment or open the enclosure. No
user-serviceable parts are inside. Refer servicing to qualified field service engineers
only.
• Uninsulated voltage within the unit may have sufficient magnitude to cause electrical
shock.
• Avoid contact with any part inside the unit.
• This device complies with the electromagnetic emission and immunity standards and
is limited to the standards that are listed on pages 6 and 26. Other devices which are
not designed to withstand emission levels as specified in the medical device
standards may be susceptible to interference from this device. Subjecting the device
to conditions beyond the rated performance capabilities may result in emissions in
excess of the standard. If it is determined that this device produces electromagnetic or
other interference it must be disconnected from power until the cause of the problem
has been determined and resolved. If it is determined that this device is functioning
improperly due to electromagnetic and other interference it must be disconnected
from power until the cause of the problem has been determined and resolved.
• Elo Touch Solutions recommends that after its useful life (or after sustaining
unrepairable damage), customers dispose of the Touchmonitor and its power supply
in an environmentally sound manner. Acceptable methods include the reuse of parts
or whole products and the recycling of products, components, and materials. Please
consult and obey national state, and local laws and ordinances governing the safe
disposal of electronic equipment.
• To avoid risk of electric shock, this equipment must only be connected to supply mains
with protective earth.
This product consists of devices that may contain mercury, which must be recycled or
disposed of in accordance with local, state, or federal laws.

© 2013 Elo Touch Solutions, Inc. All rights reserved. User Manual 2401LM
SW200127 Rev A - Page 4 of 32
Caution
Power cord is used as a disconnection device. To de-energize equipment, disconnect
the power cord.
This unit must follow the national requirement and local state laws to dispose unit.
Before connecting the cables to your Elo Touchmonitor, make sure all components
are powered OFF.
Only approved components complying with IEC60601-1 series can be connected to
2401LM touch monitor for Healthcare Applications in Patient Environment. The use of
ACCESSORY equipment not complying with the equivalent safety requirements of this
equipment may lead to a reduced safety of the resulting system. Consideration relating
to the choices of accessory equipment should include: Use of accessory in the patient
environment.· Evidence that the safety certification of the accessory has been
performed in accordance to the appropriate IEC 60601-1 and/or IEC 60601-1-1
harmonized national standard.
For continued safety
- This unit only complies to the above standards if used with a medical grade power
cord.
- A medical grade power supply, such as the one specified, is required for use in a
medical application.
Please do not touch the patient and the Touchmonitor output connecter at the same
time.
Note:
This symbol alerts the user to important information concerning the operation and
maintenance of this unit, which should be read carefully to avoid problems.
This symbol means DC Current.
This symbol means ON/OFF stand-by switch.
Medical and Healthcare Application Disclaimer:
It is the sole responsibility of any person intending to commercialize, market or use any of Elo
Touch Solutions, Inc. or its family of companies ("Elo") products for medical or healthcare
applications to ensure that such product is adequate and appropriate for the person's
intended use and complies with all applicable laws, regulations, codes and standards
including but not limited to the European Union Medical Device Directive, United States
Federal Food, Drug, and Cosmetic Act, regulations of the United States Food and Drug
Administration (FDA), and for obtaining and maintaining any required regulatory approvals
including but not limited to any required market clearances. Elo has not sought nor received
any rulings from the FDA or any other federal, state, or local government agency or notified
body as to the safety, effectiveness or appropriateness of its product for such applications.
Persons intending to evaluate or use Elo's product for medical or healthcare purposes must
rely on their own medical and legal judgment without any representation on the part of Elo.

© 2013 Elo Touch Solutions, Inc. All rights reserved. User Manual 2401LM
SW200127 Rev A - Page 5 of 32
Classification
Withrespecttoelectricalshock,fireinaccordancewithANSI/AAMI ES60601-1:2005 and
CAN/CSAC22.2No. 60601-1-08
This Touchmonitor is a Class I (GROUNDED) DEVICE.
These Touchmonitors are classified NO APPLIED PARTS EQUIPMENT.
Protection against harmful ingress of water:
INGRESSPROTECTION(IPX1)
This Touchmonitor shall be classified as ORDINARY EQUIPMENT, not intended or evaluated
for use in the presence of flammable anesthetic mixture with air, oxygen, or nitrous oxide.
Mode of Operation: CONTINUOUS OPERATION.
Environmental conditions for transport and storage
Temp. Operating 0°Cto 40°C
Storage/Transportation -20°Cto 65°C
Humidity (non-condensing)
Operating
20% to 80%
Storage / Transportation 10% to 90%
Altitude Operating 0to3,000m
Storage / Transportation 0to12,192m
2401LM Touchmonitor for Healthcare Applications is intended for general use in hospital environment for data
collection and display for reference. It shall not be used with life-supporting system.

© 2013 Elo Touch Solutions, Inc. All rights reserved. User Manual 2401LM
SW200127 Rev A - Page 6 of 32
European Standards and Classifications
Standards: EN 60601-1-2: 2007
The EMC limits and test methods are referred to the following standards:
Emission: Immunity
CISPR11:2009+A1:2010 ED. 5.1(Grp I, Class B) IEC61000-4-2:2008 ED.2.0
AS/NZS CISPR 11: 2011, Grp. 1, Class B IEC61000-4-3:2006+A1:2007 +A2:2010ED.3.2
IEC 61000-4-4: 2012 ED.3.0
EN 61000-3-2: 2006 +A1: 2008+A2: 2009, Class D IEC 61000-4-5: 2005 ED.2.0
IEC 61000-3-3: 2008 IEC 610004-6: 2008 ED.3.0
IEC 61000-4-8: 2009 ED.2.0
IEC 61000-4-11: 2004 ED.2.0

© 2013 Elo Touch Solutions, Inc. All rights reserved. User Manual 2401LM
SW200127 Rev A - Page 7 of 32
Guidance and manufacturer’s declaration-electromagnetic immunity for all
EQUIPMENT AND SYSTEMS
Guidance and manufacturer’s declaration-electromagnetic emissions
The 2401LM Touchmonitor for Healthcare Applications is intended for use in the electromagnetic environment
specified below. The customer or the user of the 2401LM Touchmonitor for Healthcare Applications should
assure that it is used in such an environment.
Emissions test Compliance Electromagnetic environment-guidelines
RF emissions
CISPR 11 Group 1 The 2401LM Touchmonitor for Healthcare Applications uses RF energy only for its internal function. Therefore, its RF emissions
are very low and are not likely to cause any interference in nearby
electronic equipment.
RF emissions
CISPR 11 Class A The 2401LM Touchmonitor for Healthcare Applications is suitable for use in all establishments other than domestic and those directly
connected to a low voltage power supply network which supplies
buildings used for domestic purposes.
Harmonics
emissions
IEC 61000-3-2
Class D
Voltage
fluctuations/flicker
emissions
IEC 61000-3-3
Complies

© 2013 Elo Touch Solutions, Inc. All rights reserved. User Manual 2401LM
SW200127 Rev A - Page 8 of 32
Guidance and manufacturer’s declaration-electromagnetic immunity for all EQUIPMENT AND
SYSTEMS
Guidance and manufacturer’s declaration-electromagnetic immunity
The 2401LM Touchmonitor for Healthcare Applications is intended for use in the electromagnetic
environment specified below. The customer, or the user of the 2401LM Touchmonitor for Healthcare
Applications, should assure that it is used in such an environment.
Immunity Test
Level IEC 60601 Compliance Level Electromagnetic Environment - Guidelines
Electrostatic
Discharge (ESD)
IEC 61000-4-2
± 6 kV contact
± 8 kV air ± 6 kV contact ± 8 kV air Floors should be wood, concrete or ceramic tile. If floors are covered with synthetic
material, the relative humidity should be at
least 30%.
Electrical Fast
Transient/Burst
IEC 61000-4-4
±2 kV for power
supply lines
± 1 kV for
input/output lines
±2 kV for power
supply lines
± 1 kV for input/output
Lines
Mains power quality should be that of a
typical commercial or hospital environment.
Surge
IEC 61000-4-5 ±1kV line(s) to
line(s)
±2kV line(s) to
earth
± 1 kV line(s) to
line(s)
± 2 kV line(s) to earth
Mains power quality should be that of a
typical commercial or hospital environment.
Voltage Dips, Short
Interruption and
Voltage Variations
on Power Supply
Input Lines
IEC 61000-4-11
<5% UT
(>95% dipin UT)
for 0.5 cycle
40% UT
(60% dip in UT)
for 5 cycles
70% UT
(30% dipin UT)
for 25 cycles
<5% UT
(>95% dipin UT)
for 250 cycles
<5% UT
(>95% dipin UT)
for 0.5 cycle
40% UT
(60 %dip in UT)
for 5 cycles
70% UT
(30% dipin UT)
for 25 cycles
<5% UT
(>95% dipin UT)
for 250 cycles
Mains power quality should be that of a
typical commercial or hospital environment.
If the user of the 2401LM Touchmonitor
for Healthcare Applications requires
continued operation during power mains
interruptions, It is recommended that the
2401LM Touchmonitor for Healthcare
Applications be powered from an
uninterruptible power supply or a battery.
Power Frequency
(50/60 Hz)
Magnetic Field
IEC61000-4-8
3A/m 3 A/m Power frequency magnetic fields should be
at levels characteristic of a typical location in
a typical commercial or hospital
environment.
NOTE UT is the A.C. mains voltage prior to application of the test level.

© 2013 Elo Touch Solutions, Inc. All rights reserved. User Manual 2401LM
SW200127 Rev A - Page 9 of 32
Guidance and manufacturer’s declaration-electromagnetic immunity for all EQUIPMENT AND
SYSTEMS that are not LIFE-SUPPORTING
Guidance and manufacturer’s declaration-electromagnetic immunity
The 2401LM Touchmonitor for Healthcare Applications is intended for use in the electromagnetic
environment specified below. The user of the 2401LM Touchmonitor for Healthcare Applications
should assure that it is used in such an environment.
Immunity Test IEC 60601 Test
Level Compliance Level Electromagnetic Environment-Guidelines
Conducted RF
Radiated RF
IEC 61000-4-3
3Vrms
3V/m
80 MHz to 2.5
GHz
3Vrms
3Vrms
Portable and mobile RF communications equipment
should be used no closer to any part of the 2401LM
Touchmonitor for Healthcare Applications and should
assure that it is used in such an environment,
including cables, than the recommended separation
distance calculated from the equation applicable to the
frequency of the transmitter. Recommended
separation distance
80MHz to 800 MHz
800 MHz to 2.5GHz
where P is the maximum output power rating of the
transmitter in watts (W) according to the transmitter
manufacturer and d is the recommended separation
distance in metres(m)
Field strengths from fixed RF transmitters, as
determined by an electromagnetic site survey1,
should be less than the compliance level in each
frequency range2.
Interference may occur in the vicinity of equipment
marked with the following symbol:
NOTE 1: At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and
reflection from structures, objects and people.
3. Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile
radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy. To
assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey should be
considered. If the measured field strength in the location in which the 2401LM Touchmonitor for Healthcare Applications
is used exceeds the applicable RF compliance level above, the 2401LM Touchmonitor for Healthcare Applications should
be observed to verify normal operation. If abnormal performance is observed, additional measures may be necessary,
such as reorienting or relocating the 2401LM Touchmonitor for Healthcare Applications.
4. Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 3 Vrms.

© 2013 Elo Touch Solutions, Inc. All rights reserved. User Manual 2401LM
SW200127 Rev A - Page 10 of 32
Recommended separation distances between portable and mobile RF communications equipment
and the 2401LM Touchmonitor for Healthcare Applications for all EQUIPTMENT AND SYSTEMS that are
not LIFE-SUPPORTING
The2401LM Touchmonitor for Healthcare Applications isintendedforuseinanelectromagnetic
environmentinwhichradiatedRFdisturbances are controlled. The customer or the user of the 2401LM
Touchmonitor for Healthcare Applications canhelp prevent electromagnetic interference by maintaininga
minimumdistancebetweenportableandmobileRFcommunications(equipment)andthe2401LM
Touchmonitor for Healthcare Applications as recommended below according to the maximum output
power of the communications equipment.
Rated Maximum
Output Power of
Transmitter
(W)
Separation Distance According to Frequency of Transmitter
m
150 kHz to 80 MHz
80MHz to 800 MHz
800 MHz to 2.5 GHz
0.01 0.12 0.12 0.23
0.1 0.37 0.37 0.74
1 1.2 1.2 2.3
10 3.7 3.7 7.4
100 12 12 23
Fortransmittersratedatamaximumoutputpowernotlistedabove,therecommendedseparation
distanced in metres (m)canbeestimatedusingtheequationapplicabletothefrequencyofthe
transmitter,wherePisthe maximum output power rating of the transmitter in watts (W) according to the
transmitter manufacturer.
NOTE 1: At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
NOTE 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by
absorption and reflection from structures, objects and people.

© 2013 Elo Touch Solutions, Inc. All rights reserved. User Manual 2401LM
SW200127 Rev A - Page 11 of 32
Table of Contents
Chapter 1: Introduction................................................................................12
Chapter 2: Installation..................................................................................13
Chapter 3: Mounting ....................................................................................17
Chapter 4: Operation....................................................................................19
Chapter 5: Technical Support.....................................................................23
Chapter 6: Safety & Maintenance ...............................................................24
Chapter 7: Regulatory Information.............................................................26
Chapter 8: Warranty Information................................................................30
Index..............................................................................................................31

© 2013 Elo Touch Solutions, Inc. All rights reserved. User Manual 2401LM
SW200127 Rev A - Page 12 of 32
Chapter 1: Introduction
Product Description
Your new touch monitor combines Elo Touch Solutions’ reliable performance with the latest
developments in touch technology and display design. This combination of features creates a natural
flow of information between a user and the Touchmonitor.
This Touchmonitor incorporates a 8-bit color, active matrix thin-film-transistor LCD panel to provide
high quality display performance. Its Full HD resolution of 1920x1080 is suitable for displaying
graphics and images. Its LED backlight significantly reduces power consumption and eliminates
mercury (compared to CCFL-backlit panels). Other features that enhance this LCD monitor’s
performance are Plug & Play compatibility, built-in speakers and headphone output capability,
on-screen display (OSD) controls, and a family of peripherals including webcam and magnetic stripe
reader.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to maximize
the life of your unit and prevent risks to user safety. See the Safety & Maintenance chapter for more
information.
This manual contains information that is important for the proper setup and maintenance of the unit.
Before setting up and powering on your new touch monitor, read through this manual, especially the
Installation, Mounting, and Operation chapters.

© 2013 Elo Touch Solutions, Inc. All rights reserved. User Manual 2401LM
SW200127 Rev A - Page 13 of 32
Chapter 2: Installation
Unpacking the Touch monitor
Open the carton and verify the following items are present:
•Touchmonitor with protective sheet for its face
•Elo TouchTools CD
•Quick Install Guide
•DVI cable
•VGA cable
•USB cable
•AC-DC power adapter
•AC Power Cable
•Audio Cable
•Serial Cable
Connector Panel & Interfaces
Remove the cable cover on the back of the unit to access the Touchmonitor’s connector panel.

© 2013 Elo Touch Solutions, Inc. All rights reserved. User Manual 2401LM
SW200127 Rev A - Page 14 of 32
Touchmonitor Connections
1. Connect the DVI or VGA video cables between the monitor’s DVI/VGAinput connectors and
your DVI/VGA video source, respectively. Tighten the video cable’s screws for best
performance.
2. Connect the USB touch cable between the monitor’s USB connector and your PC’s USB port.
3. Connect the audio cable between the monitor’sAudio In jack and your audio source.
4. Select the correct power cable for your region. Connect the cable between theAC power
source and the power adapter’s input connector. Connect the power adapter’s DC output
connector to the monitor’s input power jack.
5. Be sure to reinstall the cable cover and secure with appropriate screws. Cables can be
routed inside the stand – remove and replace the stand cable cover for access and routing.
6. The Touchmonitor ships in an OFF state. Press the power button to turn it on.

© 2013 Elo Touch Solutions, Inc. All rights reserved. User Manual 2401LM
SW200127 Rev A - Page 15 of 32
Installing the Touch Technology Software Drivers
Some software installation is required for your Touchmonitor to work with your computer.
The drivers for the Windows 7, XP, Vista, WePOS, and 32-bit Server 2003 operating systems are
provided with your Touchmonitor on a CD.
Visit the Elo Touch Solutions website www.elotouch.com for:
•The most up-to-date touch driver versions
•Additional touch driver information
•Detailed touch driver installation guides
•Touch drivers for other operating systems
Download the appropriate driver for your application and follow the onscreen prompts.
For Windows XP, Vista, Server 2003, Server 2008, and WEPOS installations, install the “USB
Touchscreen Drivers” when prompted.
If you do not have the internet available, insert the Elo TouchTools CD into your computer’s
CD-ROM drive. The CD should automatically run the Elo TouchTools application. Select “Install
Driver for This computer”:

© 2013 Elo Touch Solutions, Inc. All rights reserved. User Manual 2401LM
SW200127 Rev A - Page 16 of 32
For Windows 7 installations, check the “Install driver” box under “Elo USB Interfaces – Other
Touchscreens”
After accepting the end-user license agreement, the drivers will finish installing.
Reboot your computer after the install is complete.

© 2013 Elo Touch Solutions, Inc. All rights reserved. User Manual 2401LM
SW200127 Rev A - Page 17 of 32
Chapter 3: Mounting
General Mounting Information
The OSD text can be rotated through the OSD menu to better suit your mounting orientation.
The holes located on the top and bottom of the Touchmonitor case are for ventilation. Do not block,
cover, or insert anything inside the ventilation slots.
Rear VESA Mount
A four-hole 100x100mm mounting pattern for M4 screws is provided on the rear of the monitor.
Remove the stand using a Phillips screwdriver to access this mounting interface. The VESA
FDMI-compliant mounting is coded: VESA MIS-D, 100, C

© 2013 Elo Touch Solutions, Inc. All rights reserved. User Manual 2401LM
SW200127 Rev A - Page 18 of 32
Stand Mounting
Threaded through-holes are provided on the bottom of the stand base for mounting or securing.
VESA Mounting Options
The following companies provide VESA mounting devices compatible with your touch monitor :
GCX
800-228-2555
707-773-1100
www.gcx.com
Ergotron
800-888-8458
651-681-7600
www.ergotron.com
Innovative Office Products
800-524-2744
610-253-9554
www.innov-office-prod.com
MRI
800-688-2414
www.mediarecovery.com

© 2013 Elo Touch Solutions, Inc. All rights reserved. User Manual 2401LM
SW200127 Rev A - Page 19 of 32
Chapter 4: Operation
Power
To turn the Touchmonitor on or off, press the Touchmonitor power button once.
The Power Status LED on the bottom of the Touchmonitor functions according to the following table:
Touchmonitor/Computer Module status LED status
OFF OFF
SLEEP ORANGE
ON GREEN
The system consumes low power when in SLEEP and OFF modes. For detailed power consumption
specifications, refer to technical specifications on the Elo website http://www.elotouch.com
Touching the screen will bring the attached host PC out of SLEEP mode (similar to moving the mouse
or pressing a keyboard key).
To improve reliability and reduce wasteful power consumption, disconnect the AC power cable from
the power adapter when long periods of disuse are planned.
Touch
Your IntelliTouch Touchmonitor is factory-calibrated and should not need manual calibration (unless
the input video is not fully scaled to the native resolution, or the touch experience needs to be
calibrated to a specific user).
Video
A display’s native resolution is its width and height measured in number of pixels. Generally, for best
performance, an image displayed on this monitor will look best when your computer’s output resolution
matches this monitor’s native resolution of 1920x1080.
For computer output resolutions at non-native resolutions, the monitor will scale the video to its panel’s
native resolution. This involves stretching or compressing the input image as needed in the X- and
Y-dimensions to fit the display’s native resolution. An unavoidable byproduct of the scaling
algorithms is a loss of fidelity when the computer’s output video image is scaled by the monitor to fit
the display. This loss of fidelity is most apparent when viewing feature-rich images at close distances

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(for example images containing small-font text).
Your Touchmonitor will likely not require video adjustments. However, for analog VGA video, variations
in video graphic card outputs may require user adjustments through the OSD to optimize the quality of
the Touchmonitor’s displayed image. These adjustments are “remembered” by the Touchmonitor. Also,
to reduce the need for adjustments for different video mode timings, the monitor correctly scales and
displays some of the video industry’s most common video timing modes. Refer to the technical
specifications for this monitor at http://www.elotouch.com for a list of these Preset Video Modes.
On-Screen Display (OSD)
Four OSD buttons are on the bottom of the monitor. These can be used to adjust various display
parameters.
The buttons and their functionality are:
Button Function when OSD is not displayed: Function when OSD is displayed:
Menu Display OSD main menu Return to previous OSD menu
Display OSD Contrast submenu Increase value of selected parameter /
select next menu item
Display OSD Brightness submenu Decrease value of selected parameter /
select previous menu item
Select Enter“Auto Adjust” feature(VGA mode only) Select submenu to enter
Using the OSD buttons controls an on-screen graphical user interface which displays on top of
your input video, allowing intuitive adjustment of the following display parameters:
Parameter Available Adjustment
Contrast Increase/decrease monitor contrast.
Default: best gray-shade performance
Brightness Increase/decrease monitor brightness.
Default: maximum
V-position Moves the image vertically on the display in single-pixel increments.
Default: centered.
Only applicable for VGA input video
H-position Moves the image horizontally on the display in single-pixel increments.
Default: centered.
Only applicable for VGA input video
Recall
Defaults Selecting “Recall Defaults” restores all factory default settings for OSD-adjustable
parameters (except OSD Language) and for Preset Video Mode timings.