Goldmedal 2191 User manual

© 2020 Gold Medal Products Co.
Part No. 38043
Instruction Manual
10700 Medallion Drive, Cincinnati, Ohio 45241-4807 USA
Condiment Warmers
Model No. 2191, 2191EX, 2195, 2195EX, 2196,
2200, 2200EX, 2205, 2205EX

Model No. 2191, 2191EX, 2195, 2195EX,
Condiment Warmers 2196, 2200, 2200EX, 2205, 2205EX
Page 2
gmpopcorn.com
Table of Contents
SAFETY PRECAUTIONS ...................................................................................................................................3
INSTALLATION INSTRUCTIONS ...................................................................................................................5
Inspection of Shipment .......................................................................................................................................5
Manual.......................................................................................................................................................................5
Setup...........................................................................................................................................................................5
Electrical Requirements .....................................................................................................................................6
Before You Plug In Machine ..............................................................................................................................6
OPERATING INSTRUCTIONS .........................................................................................................................7
Controls and Their Functions...........................................................................................................................7
Operating Instructions ........................................................................................................................................7
Care and Cleaning .......................................................................................................................................8
Clean and Sanitize the Pump Assembly (if equipped) ............................................................................8
Cleaning the Unit ...................................................................................................................................................8
Pump Assembly............................................................................................................................................9
MAINTENANCE INSTRUCTIONS ................................................................................................................ 11
ORDERING SPARE PARTS............................................................................................................................ 12
Cabinet Exterior –Parts Breakdown ..........................................................................................................13
Cabinet Exterior –Parts List ..........................................................................................................................14
Cabinet Exterior and Bottom View..............................................................................................................15
Pump –Dipper –Inserts –Replacement Parts .......................................................................................16
Pump Assembly 38037 ....................................................................................................................................17
Wiring Diagram ........................................................................................................................................18
WARRANTY...................................................................................................................................................... 19

Model No. 2191, 2191EX, 2195, 2195EX,
Condiment Warmers 2196, 2200, 2200EX, 2205, 2205EX
Page 3
gmpopcorn.com
SAFETY PRECAUTIONS
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
Failure to do so could result in serious injury, or death.
DO NOT immerse any part of this equipment in water.
DO NOT use excessive water when cleaning.
Keep cord and plug off the ground and away from moisture.
Always unplug the equipment before cleaning or servicing.
Make sure all machine switches are in the OFF position before plugging the
equipment into the receptacle.
008_051514
DANGER
Improper installation, adjustment, alteration, service, or maintenance can
cause property damage, injury, or death. Any alterations to this equipment
will void the warranty and may cause a dangerous condition. This appliance
is not intended to be operated by means of an external timer or separate
remote-control system. NEVER make alterations to this equipment. Read the
Installation, Operating, and Maintenance Instructions thoroughly before
installing, servicing, or operating this equipment.
014_020416
WARNING
To avoid burns, DO NOT touch heated surfaces.
DO NOT place or leave objects in contact with heated surfaces.
009_092414
WARNING
ALWAYS wear safety glasses when servicing this equipment.
010_010914
WARNING
No user serviceable parts inside. Refer servicing to qualified service
personnel.
011_051514
WARNING
Read and understand operator’s manual and all other safety instructions
before using this equipment. To order copies of the operator’s manual go to
gmpopcorn.com or write to Gold Medal Products Co., 10700 Medallion Drive,
Cincinnati, OH 45241 USA 1-(800)-543-0862
022_060215

Model No. 2191, 2191EX, 2195, 2195EX,
Condiment Warmers 2196, 2200, 2200EX, 2205, 2205EX
Page 4
gmpopcorn.com
WARNING
DO NOT allow direct contact of this equipment by the public when used in
food service locations. Only personnel trained and experienced in the
equipment operation may operate this equipment.
Carefully read all instructions before operation.
012_010914
WARNING
This machine is NOT to be operated by minors.
007_010914
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction concerning use of the appliance by a person
responsible for their safety.
Note: Improvements are always being made to Gold Medal’s equipment. This information
may not be the latest available for your purposes. It is critical that you call Gold Medal’s
Technical Service Department at 1-800-543-0862 for any questions about your
machine operations, replacement parts, or any service questions. (Gold Medal
Products Co. does not assume any liability for injury due to careless handling and/or
reckless operation of this equipment.) General images may be used in manual for
reference only.

Model No. 2191, 2191EX, 2195, 2195EX,
Condiment Warmers 2196, 2200, 2200EX, 2205, 2205EX
Page 5
gmpopcorn.com
INSTALLATION INSTRUCTIONS
Inspection of Shipment
After unpacking, check thoroughly for any damage which may have occurred in transit. Claims
should be filed immediately with the transportation company. The warranty does not cover
damage that occurs in transit, or damage caused by abuse, or consequential damage due to the
operation of this machine, since it is beyond our control (reference warranty in back of manual).
Manual
Read and understand the operator’s manual and all other safety instructions before using this
equipment. To order copies of the operator’s manual go to gmpopcorn.com or write to Gold
Medal Products Co., 10700 Medallion Drive, Cincinnati, OH 45241 USA 1-(800)-543-0862.
Setup
Remove all packing material and tape before starting operation. This warmer is designed to use a
standard No. 10 tin that your product came in as the insert Bowl. An optional stainless steel
insert bowl is available, Gold Medal Part No. 2194.
1. Remove all packaging and tape prior to operation.
2. Place unit on a sturdy, level base for use.
3. After setup, the unit should be cleaned prior to use (see Care and Cleaning section of
this manual).

Model No. 2191, 2191EX, 2195, 2195EX,
Condiment Warmers 2196, 2200, 2200EX, 2205, 2205EX
Page 6
gmpopcorn.com
Electrical Requirements
The following power supply must be provided (reference unit Data Plate for Wattage requirement):
Domestic Series (2191, 2195, 2196, 2200, 2205): 120 V~, 60 Hz
Export Series (2191EX, 2195EX, 2196EX, 2200EX, 2205EX): 220-230 V~, 50/60 Hz
Potential Electrical Variations: 220 V~, 60 Hz
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
Failure to do so could result in serious injury, or death.
DO NOT immerse any part of this equipment in water.
DO NOT use excessive water when cleaning.
Keep cord and plug off the ground and away from moisture.
Always unplug the equipment before cleaning or servicing.
Make sure all machine switches are in the OFF position before plugging the
equipment into the receptacle.
008_051514
A certified electrician must furnish sufficient power for proper machine operation and install any
supplied receptacle (reference unit Data Plate for model specific Volts AC, Hertz, and Wattage
requirements). We recommend this equipment be on a dedicated and protected circuit. Failure
to wire properly will void the warranty and may result in damage to the machine. It is Gold Medal
Products Co.’s recommendation that this machine be plugged directly into a wall outlet. The use of
extension cords is not recommended due to safety concerns, and may cause sacrificed and/or
reduced performance. Make sure cord is located to prevent a trip hazard or unit upset. Units with
an IEC Power Cord - make sure the IEC cord is properly seated into the IEC receptacle before
powering up the machine.
Before You Plug In Machine
1. Make sure all machine switches are OFF before plugging equipment into receptacle.
2. Make sure wall outlet can accept the grounded plugs (where applicable) on the power
supply cord.
3. The wall outlet must have the proper polarity. If in doubt, have a competent
electrician inspect the outlet and correct if necessary.
4. DO NOT use a grounded to un-grounded receptacle adapter (where applicable).
5. Install unit in a level position.
CAUTION
If the supply cord is damaged, it must be replaced by Gold Medal Products Co.,
its service agent or similarly qualified persons in order to avoid a hazard.
039_080614

Model No. 2191, 2191EX, 2195, 2195EX,
Condiment Warmers 2196, 2200, 2200EX, 2205, 2205EX
Page 7
gmpopcorn.com
OPERATING INSTRUCTIONS
Controls and Their Functions
POWER SWITCH
ON/OFF Power Switch –supplies power to the unit.
HEAT CONTROL KNOB
Controls the heat element for the warmer.
Operating Instructions
1. Place platform (can holder/bowl spring, if provided) in water tank.
2. Fill water well with 5 cups of water (starting with hot water helps shorten warming time).
DO NOT operate the warmer without water in the well.
3. Carefully place No. 10 Tin or insert bowl of product into the unit (platform/bowl spring
should be centered under the container).
Note: On pump models, contents must be preheated before inserting. The pump will not
function if contents are too thick.
4. Place lock ring or pump over container, press down and turn until it locks into unit.
5. Turn the power switch ON.
6. Set the Heat Control on HI (“D” setting). Once product is heated, reduce the heat (stir as
needed depending on product).
Caution: Prolonged heating on HI could result in overcooking.
For cheese product, keep the Heat Control setting at least 150°F to hold a safe cheese
product temperature. Let the cheese heat for 1 to 1½ hours (stirring every 15 minutes)
before serving. The pump works best when the cheese is hot.
7. Turn the Power Switch OFF when the unit is not in use.
Heat Control Knob
Power Switch

Model No. 2191, 2191EX, 2195, 2195EX,
Condiment Warmers 2196, 2200, 2200EX, 2205, 2205EX
Page 8
gmpopcorn.com
Care and Cleaning
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
DO NOT immerse in water. DO NOT clean appliance with a water jet.
Always unplug the equipment before cleaning or servicing.
025_111616
WARNING
To avoid burns, DO NOT touch heated surfaces.
DO NOT place or leave objects in contact with heated surfaces.
009_092414
Good sanitation practice demands that all food preparation equipment be cleaned regularly (only
use non-toxic, food grade cleaners). A clean looking, well-kept machine is one of the best ways of
advertising your product.
For surfaces needing further cleaning or degreasing, Watchdog Stainless Cleaner (Item No. 2088)
or Watchdog Concession Equipment Degreaser (Item No. 2580) is available for use accordingly.
For any cleaning products used, follow the manufacturer’s instructions on the product. DO NOT
use oven cleaners or abrasive materials as they will damage parts of machine.
Clean and Sanitize the Pump Assembly (if equipped)
1. Turn machine OFF, unplug the unit and allow it to cool before attempting to clean.
2. Remove pump assembly from can or bowl and take it to the sink to clean.
3. Disassemble lid and pump components (reference instructions in next section).
4. Wash lid and pump parts using warm soapy water—use a tube brush to clean the
pump body and discharge tube interior, then rinse all parts with clean hot water.
5. Sanitize all parts with sanitizing solution—make sure it flows through tubing, Gold
Medal’s Chlor-Tech (Item No. 1109) is recommended, then allow parts to air dry.
6. Reassemble pump and lid for use.
Cleaning the Unit
1. Turn machine OFF, unplug the unit and allow it to cool before attempting to clean.
2. Remove all pans/accessories and take them to the sink to clean with soap and water,
then rinse and dry.
3. Empty the well contents.
4. Wipe unit surfaces using a clean, SLIGHTLY damp cloth (cloth may be SLIGHTLY
dampened with soap and water, then wipe again with clean water to remove any
remaining cleaner).
Ammonia cleaners will damage plastic panels. Only use a non-ammonia cleaner, such
as Gold Medal Watchdog Glass Cleaner (Item No. 2588).

Model No. 2191, 2191EX, 2195, 2195EX,
Condiment Warmers 2196, 2200, 2200EX, 2205, 2205EX
Page 9
gmpopcorn.com
Pump Assembly
Set on edge of counter.
Step 6: Compress support to see threads,
then screw knob onto shaft.
Step 1: Put lid on pump body—screw on lid
bushing to fasten lid.
Step 2: Insert square shaft w/bottom plate—
o-ring MUST be in place on plate.
Step 3: Place assembly on edge of counter for
support.
Step 4: Place spring onto shaft.
Step 5: Place knob support on shaft over spring.
Max. Pump
Min.
Pump
Spring
Knob Support
(with inner cutout)
Knob
Important: Inner cutout of support MUST go
over square shaft or amount
dispensed per pump cannot be
adjusted.
Lid Bushing
Lid
Square Shaft
w/Bottom Plate
Step 7: Set Amount Dispensed per Pump
Amount dispensed is determined by
how far the knob is screwed on.
•Leave maximum threads showing on
shaft for a maximum pump amount.
•Screw knob on fully for a minimum
pump amount.
Pump Assembly (38037)
(Disassemble in reverse order.)
O-Ring

Model No. 2191, 2191EX, 2195, 2195EX,
Condiment Warmers 2196, 2200, 2200EX, 2205, 2205EX
Page 10
gmpopcorn.com
Step 8: Release support—check placement:
A. Check—support must lock into knob
(twist knob slightly if needed).
B. Check height—bottom rib must rest
in bushing.
Step 9: Assemble basin.
A. Put washer in basin.
B. Install basin on pump body.
C. Twist basin to lock it in place.
Step 10:Install plug.
A. Align groove in plug with notch
in dispense tube.
B. Insert plug completely, then twist
plug to lock it in place—o-ring MUST
be on plug.
Insert completely;
twist plug to lock.
About half of
bottom rib goes
into bushing.
Lock support
into holes in
knob.
A
B
Twist basin to lock
it on pump body.
Checking the Assembled Pump
•Support spins—cannot adjust pump amount:
Support cutout not fitted over square shaft (Step 5).
•Knob turns after height is set: Lock knob onto
support (Step 8).
•Knob stays depressed: Shaft bottom plate catches tube
end—knob not screwed on far enough (re-adjust
bottom plate on tube, also see Step 8).
•Support catches on lid bushing –knob not screwed on
enough to hold support in bushing (Step 8).
Align notch
and groove.
O-Ring goes on
top slot of plug.
Washer
Basin
Pump Body
(align tabs with
slots in basin)