Goldmedal 2197NS User manual

© 2018 Gold Medal Products Co. Part No. 38298
10700 Medallion Drive, Cincinnati, Ohio 45241-4807 USA
Cheese Warmer with Pump
Model No. 2197NS
Instruction Manual

Cheese Warmer with Pump Model No. 2197NS
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gmpopcorn.com
Table of Contents
SAFETY PRECAUTIONS ............................................................................................................................. 3
INSTALLATION INSTRUCTIONS .............................................................................................................. 5
Inspection of Shipment ..............................................................................................................................................5
Manual ................................................................................................................................................................................5
Model Description ........................................................................................................................................................5
Items Included with this Unit..................................................................................................................................5
Setup ...................................................................................................................................................................................5
Electrical Requirements ............................................................................................................................................6
Before You lug In Machine .....................................................................................................................................6
OPERATING INSTRUCTIONS .................................................................................................................... 7
Controls and Their Functions .................................................................................................................................7
Adjusting ump Serving Size...................................................................................................................................7
Operating Instructions ...............................................................................................................................................7
Cheese Pump Assembly ....................................................................................................................... 9
Ca e and Cleaning ............................................................................................................................... 10
Clean and Sanitize the ump Assembly .......................................................................................................... 10
Cleaning the Unit ........................................................................................................................................................ 11
MAINTENANCE INSTRUCTIONS ............................................................................................................ 12
ORDERING SPARE PARTS....................................................................................................................... 13
Cabinet Exterior – Front and Rear View ......................................................................................................... 14
Cabinet Bottom View ............................................................................................................................................... 15
Cabinet Interior .......................................................................................................................................................... 16
Cheese ump Assembly ( art No. 106039) – arts Breakdown......................................................... 17
Accessories.................................................................................................................................................................... 18
Wi ing Diag am ................................................................................................................................... 19
WARRANTY................................................................................................................................................ 20

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SAFETY PRECAUTIONS
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
Failure to do so could result in serious injury, or death.
DO NOT immerse any part of this equipment in water.
DO NOT use excessive water when cleaning.
Keep cord and plug off the ground and away from moisture.
Always unplug the equipment before cleaning or servicing.
Make sure all machine switches are in the OFF position before plugging the
equipment into the receptacle.
008_051514
DANGER
Improper installation, adjustment, alteration, service, or maintenance can
cause property damage, injury, or death. Any alterations to this equipment
will void the warranty and may cause a dangerous condition. This appliance
is not intended to be operated by means of an external timer or separate
remote-control system. NEVER make alterations to this equipment. Read the
Installation, Operating, and Maintenance Instructions thoroughly before
installing, servicing, or operating this equipment.
014_020416
WARNING
To avoid burns, DO NOT touch heated surfaces.
DO NOT place or leave objects in contact with heated surfaces.
009_092414
WARNING
ALWAYS wear safety glasses when servicing this equipment.
010_010914
WARNING
No user serviceable parts inside. Refer servicing to qualified service
personnel.
011_051514
WARNING
Read and understand operator’s manual and all other safety instructions
before using this equipment. To order copies of the operator’s manual go to
gmpopcorn.com or write to Gold Medal Products Co., 10700 Medallion Drive,
Cincinnati, OH 45241 USA 1-(800)-543-0862
022_060215

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WARNING
DO NOT allow direct contact of this equipment by the public when used in
food service locations. Only personnel trained and experienced in the
equipment operation may operate this equipment.
Carefully read all instructions before operation.
012_010914
WARNING
This machine is NOT to be operated by minors.
007_010914
Note: Improvements are always being made to Gold Medal’s equipment. This information
may not be the latest available for your purposes. It is critical that you call Gold Medal’s
Technical Service Department at 1-800-543-0862 for any questions about your
machine operations, replacement parts, or any service questions. (Gold Medal
roducts Co. does not assume any liability for injury due to careless handling and/or
reckless operation of this equipment.) General images may be used in manual for
reference only.

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INSTALLATION INSTRUCTIONS
Inspection of Shipment
After unpacking, check thoroughly for any damage which may have occurred in transit. Claims
should be filed immediately with the transportation company. The warranty does not cover
damage that occurs in transit, or damage caused by abuse, or consequential damage due to the
operation of this machine, since it is beyond our control (reference warranty in back of manual).
Manual
Read and understand the operator’s manual and all other safety instructions before using this
equipment. To order copies of the operator’s manual go to gmpopcorn.com or write to Gold
Medal roducts Co., 10700 Medallion Drive, Cincinnati, OH 45241 USA 1-(800)-543-0862.
Model Description
2197NS: Cheese Warmer with ump
Items Included with this Unit
Setup
1. Remove all packaging and tape prior to operation.
2. lace unit on a sturdy, level base for use.
3. The unit is designed to use a standard No. 10 tin that your product came in as the
insert Bowl. An optional stainless steel insert bowl is available, Gold Medal art No.
2238 (sold separately).
4. After setup, the unit should be cleaned prior to use (see Care and Cleaning section).
Bowl Platfo m
1-1/16 in.
( N 38120)
1/2 oz. Se ving Colla
( N 38304; collar is 1
inch long)
3/4 oz. Se ving Colla
( N 38305; collar is
.75 inch long)
Tube B ush ( N 38299)
5/8 Inch Platfo m
( N 38290; for use with
insert bowl Item No.
2238 (sold separately)

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Electrical Requirements
The following power supply must be provided (reference unit Data late):
120 V~, 60 Hz
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
Failure to do so could result in serious injury, or death.
DO NOT immerse any part of this equipment in water.
DO NOT use excessive water when cleaning.
Keep cord and plug off the ground and away from moisture.
Always unplug the equipment before cleaning or servicing.
Make sure all machine switches are in the OFF position before plugging the
equipment into the receptacle.
008_051514
A certified electrician must furnish sufficient power for proper machine operation and install any
supplied receptacle. We recommend this equipment be on a dedicated and protected circuit.
Failure to wire properly will void the warranty and may result in damage to the machine. It is Gold
Medal roducts Co.’s recommendation that this machine be plugged directly into a wall outlet. The
use of extension cords is not recommended due to safety concerns, and may cause sacrificed
and/or reduced performance. Make sure cord is located to prevent a trip hazard or unit upset.
Before You Plug In Machine
1. Make sure all machine switches are OFF before plugging equipment into receptacle.
2. Make sure wall outlet can accept the grounded plugs (where applicable) on the power
supply cord.
3. The wall outlet must have the proper polarity. If in doubt, have a competent
electrician inspect the outlet and correct if necessary.
4. DO NOT use a grounded to un-grounded receptacle adapter (where applicable).
5. Install unit in a level position.
CAUTION
If the supply cord is damaged, it must be replaced by Gold Medal Products Co.,
its service agent or similarly qualified persons in order to avoid a hazard.
039_080614

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OPERATING INSTRUCTIONS
Controls and Their Functions
POWER SWITCH
Two position rocker switch - supplies power to the well and spout heat elements, and to
the lighted sign.
HEAT CONTROL KNOB
The Heat Control adjusts the temperature of the well heat element.
Adjusting Pump Serving Size
This pump is designed to serve approximately 1 ounce (30 ml) of cheese per pump stroke. To adjust
the serving size of each pump stroke, install one of the serving collars shipped with the unit.
1. To install a serving collar, unscrew the pump knob and slide on the appropriate
serving collar, then replace the knob (be sure knob is fastened tight).
2. To serve approximately 1/2 ounce (15 ml) of cheese per pump stroke, install the
longer collar (1 inch long/25,4 mm).
3. To serve approximately 3/4 ounce (22 ml) of cheese per pump stroke, install the shorter
collar (.75 inch long/19 mm).
Operating Instructions
This cheese warmer should NOT be operated without water in the well. rior to operating this
unit, completely wash all interior parts and pump (see Care and Cleaning Section of this manual).
1. lug the unit into the proper receptacle (see Electrical Requirements Section of this
manual).
2. lace platform ring in well. Use 1-1/16 inch platform for heating #10 can, or use 5/8
inch platform for heating insert bowl (Item No. 2238, sold separately).
Powe Switch
Heat Cont ol

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3. Fill water well with 5 cups (1,18 L) of water (starting with hot water helps shorten
warming time). DO NOT ope ate the wa me without wate in the well.
4. Turn the ower Switch ON.
5. If pre-heating the water is desired, set the Heat Control Knob to HI (“D” setting) for
15 minutes.
Note: With the warmer set on HI, water will completely evaporate in approximately
two hours.
6. Carefully insert a can or bowl of cheese into the well and lower pump assembly with
lid into the cheese.
7. Set the Heat Control on HI (“D” setting). Once cheese is hot, reduce the heat. Keep the
Heat Control setting at least 150°F (66°C) to hold a safe cheese product temperature.
For specific product safe food holding temperature, reference your local code and/or
instructions from food product manufacturer.
Caution: rolonged heating on HI could result in overcooking.
8. Let the cheese heat for 1 to 1-1/2 hours (stirring every 15 minutes) before serving.
The pump works best when the cheese is hot.
9. Turn the ower Switch OFF when the unit is not in use.

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Cheese Pump Assembly
Assembled Pump
with Cove Lid
Install Guide Washe with
tape ed edge going DOWN.
This washe does not wo k
with p evious pump models.
Guide Washe
Knob
Knob Fille Washe
Retaine Cup
Retaine
Washe (fo Sp ing)
Plunge Sp ing
Plunge Assembly
O-Rings
Cheese Pump Assembly Steps
Step 1:
Assemble plunger components
in the order shown. See Guide Washer
note for installing in correct
orientation.
Step 2: lace check ball into pump
body then insert retaining pin to keep
it in place.
Step 3: Insert plug assembly and
rotate to lock into place.
Step 4: lace cover lid on pump
assembly.
Step 5: Insert assembled plunger
components; then screw on retainer
cup to fasten lid and plunger assembly
in place.
New Style Pump Body has
fo med co ne s on the weld
assembly as shown he e.
Retaining Pin (holds Check
Ball in lowe tube body)
Check Ball
Pump Body
O-Rings
Plug Assembly (inse t then
otate to lock into place)
Plunge
Components

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Care and Cleaning
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
DO NOT immerse in water. DO NOT clean appliance with a water jet.
Always unplug the equipment before cleaning or servicing.
025_111616
WARNING
To avoid burns, DO NOT touch heated surfaces.
DO NOT place or leave objects in contact with heated surfaces.
009_092414
Good sanitation practice demands that all food preparation equipment be cleaned regularly (only
use non-toxic, food grade cleaners). A clean looking, well-kept machine is one of the best ways of
advertising your product.
Follow the instructions below to clean and sanitize the unit after use.
Clean and Sanitize the Pump Assembly
1. With the machine OFF, unplug the unit and allow it to cool before attempting to clean.
2. Raise the pump assembly and lid out of the can or bowl of cheese; then operate the
pump to remove any remaining cheese.
3. lace the lower end of the pump assembly in a bucket containing a mixture of hot
water and liquid dish detergent.
4. Operate the pump until all cheese product is expelled and water flows from the
discharge tube. DO NOT RECIRCULATE DIRTY WATER INTO BUCKET!
5. Disassemble lid and pump components (see Cheese ump Assembly Section for pump
components breakdown).
6. Wash the lid and all surfaces of the pump using warm soapy water. Use the supplied
tube brush to clean the pump body and discharge tube interior.
NOTE: To avoid losing small parts, wash them separately in a bucket of warm soapy
water, not in a sink.
7. Rinse all parts with clean hot water.
8. Using a bucket, sanitize all parts with sanitizing solution, Gold Medal’s Chlor-Tech
(Item No. 1109) is recommended.
9. Reassemble the pump and place the lower end into sanitizing solution. ump
sanitizing solution through the pump, and out of the container for a minimum of 15 to
20 strokes. DO NOT RECIRCULATE USED SOLUTION INTO THE CONTAINER!

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10. Disassemble pump components and allow them to air dry.
11. Once dry, reassemble the plunger components and apply etro Gel (Gold Medal Item
No. 1110) or a food safe lubricant, to the plunger assembly/o-rings before inserting
into the pump body.
12. Finish reassembling pump and lid for use.
Cleaning the Unit
1. With the machine OFF, unplug the unit and allow it to cool before attempting to clean.
2. Empty the well contents and make sure to clean all pans/accessories in order to
sanitize them before each use.
3. Wipe the outside of the unit with a soft, damp cloth and mild soap, then wipe with a
clean damp cloth.
Wipe the stainless steel parts with a clean cloth and cleaner designed for stainless
steel, such as Gold Medal Watchdog Stainless Cleaner (Item No. 2088).
DO NOT use oven cleaners or abrasive materials as they will damage parts of machine.
4. Clean glass/plastic panels with glass cleaner. Gold Medal Watchdog Glass Cleaner
(Item No. 2588) is recommended.
Ammonia cleaners will damage plastic doors/panels. Use only non-ammonia cleaners,
such as Gold Medal Watchdog Glass Cleaner (Item No. 2588).

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MAINTENANCE INSTRUCTIONS
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
Failure to do so could result in serious injury, or death.
DO NOT immerse any part of this equipment in water.
DO NOT use excessive water when cleaning.
Keep cord and plug off the ground and away from moisture.
Always unplug the equipment before cleaning or servicing.
Make sure all machine switches are in the OFF position before plugging the
equipment into the receptacle.
008_051514
DANGER
Improper installation, adjustment, alteration, service, or maintenance can
cause property damage, injury, or death. Any alterations to this equipment
will void the warranty and may cause a dangerous condition. This appliance
is not intended to be operated by means of an external timer or separate
remote-control system. NEVER make alterations to this equipment. Read the
Installation, Operating, and Maintenance Instructions thoroughly before
installing, servicing, or operating this equipment.
014_020416
WARNING
No user serviceable parts inside. Refer servicing to qualified service
personnel.
011_051514
CAUTION
THE FOLLOWING SECTIONS OF THIS MANUAL ARE INTENDED ONLY
FOR QUALIFIED SERVICE PERSONNEL WHO ARE FAMILIAR WITH
ELECTRICAL EQUIPMENT. THESE ARE NOT INTENDED FOR THE
OPERATOR.
027_010914

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ORDERING SPARE PARTS
1. Identify the needed part by checking it against the photos, illustrations, and/or
parts list. (General images may be used in manual for reference only.)
2. Use only approved replacement parts when servicing this unit.
3. When ordering, please include part number, part name, and quantity needed.
4. lease include your model number, serial number, and date of manufacture (located
on the machine nameplate/data plate) with your order.
5. Address all parts orders to arts Department, Gold Medal roducts Co., 10700
Medallion Drive, Cincinnati, Ohio 45241-4807
or place orders by phone or online:
hone: [phone]
[phone]
Fax: [phone]
[phone]
E-mail: inf[email protected]
Web age: gmpopcorn.com

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Cabinet Exterior – Front and Rear View
Item Pa t Desc iption Pa t Numbe
2197NS
1 CHEESE UM ASSEMBLY 106039
2 TANK COVER (Lid) 38269
3 SIGN COVER (one used on each side of sign) 38284
4 NACHO CHEESE SIGN 38285
5 HEATED S OUT 87500
6 120 VOLT 12 WATT HEAT ELEMENT 38073
7 SWITCH, D ST ROCKER 42532
8 STRAIN RELIEF #SR-6 3-4 76026
9 LEAD-IN CORD 15 AM LUG 22038
10 TEM ERATURE SCALE 38303
11 KNOB, HEAT CONTROL 87049
12 CONTROL ANEL 38419
2
3, 4
5
6
See Cheese Pump Assembly
Section fo itemized pa ts
b eakdown.
Cabinet Exte io Rea View – Cont ols
7
8
9 10
11 12
1

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Cabinet Bottom View
Item Pa t Desc iption Pa t Numbe
2197NS
1 RUBBER BUM ER/FOOT 87247
2 8-32 SERRATED FLANGE NUT 61151
3 BOTTOM COVER 38423
4 RETAINING ANGLE 38297
5 INSULATION BOTTOM 38295
6 #8-32 TINNERMAN FASTENER 47300
1, 2
3
4
5
6

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Cabinet Interior
Item Pa t Desc iption Pa t Numbe
2197NS
1 THERMOSTAT, 210F 38227
2 WELL ASSEMBLY 38275
3 ELEMENT, 120V, 300W 38279
4 INSULATION WRA 38294
5 LIGHT BAFFLE 38272
6 BUSHING, SNA .312 IN 75328
7 LAM , 6W, WHITE 38291
8 LAM HOLDER ASSEMBLY 103070
9 SLEEVING,FIBERGLASS NO.7 (sold by the foot) 87223
1
3
4
2
5
9
7
8
6
Gene al images shown fo pa ts efe ence only.

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Cheese Pump Assembly (Part No. 106039) – Parts Breakdown
3
4
5
6
7
8
10
11
12
14
15
13*
16
Complete Cheese Pump Assembly
shown with Cove Lid in place fo
efe ence.
1
2
Retaining Pin holds
Check Ball in lowe
tube body.
Complete Pump
Assembly does not
include Cove Lid
Install Guide Washe with
tape ed edge going DOWN.
This washe does not wo k
with p evious pump models.
* New Style Pump Body has
fo med co ne s on the weld
assembly as shown he e.
9

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Cheese Pump Assembly (Part No. 106039) – Parts List
Item Pa t Desc iption Pa t Numbe
1 TANK COVER (Lid not included with the pump
assembly) 38269
2 CHEESE UM ASSEMBLY (Complete assembly
includes itemized parts listed below.) 106039
3 KNOB 38262
4 KNOB FILLER WASHER 38280
5 RETAINER CU 38265
6 LUNGER RETAINER 38238
7 1/4 IN FLAT WASHER 87261
8 SHORT LUNGER S RING 37146
9 GUIDE WASHER 106027
10 LUNGER ASSEMBLY 38599
11 O-RING ISTON LUNGER 82765
12 CHECK BALL 38250
13 UM WELD ASSEMBLY ( ump Body) 106025
14 HAIR IN (Retaining in) 38241
15 LUG ASSEMBLY 38601
16 LUG O-RING 82766
Accessories
Item Pa t Desc iption Pa t Numbe
1 TUBE BRUSH 38299
2 BOWL LATFORM 1 1/16 IN 38120
3 LATFORM 5/8IN 38290
4 .50 OZ SERVING COLLAR 38304
5 .75 OZ SERVING COLLAR 38305
3
5
1
2
4

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Wiring Diagram
Model No. 2197NS

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WARRANTY
© 2018 – The text, descriptions, graphics, layout, and other material in this publication are the exclusive property of
Gold Medal Products Co. and shall not be used, copied, reproduced, or published in any fashion, including website
display, without its express written consent.
WARRANTY
Gold Medal Products Co. warrants to the original purchaser each item of its manufacture to
be free of defects in workmanship and material under normal use and service. Gold Medal
Products Co.’s obligation under this warranty is limited solely to repairing or replacing parts,
f.o.b. Cincinnati, Ohio, which in its judgment are defective in workmanship or material and
which are returned, freight prepaid, to its Cincinnati, Ohio factory or other designated point.
Except for “Perishable Parts” on specific machines, the above warranty applies for a period
of two (2) years from the date of original sale to the original purchaser of equipment when
recommended operating instructions and maintenance procedures have been followed. These
are packed with the machine. Parts warranty is two (2) years, labor is six (6) months.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR
IMPLIED, AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON OUR PART,
INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY. THERE ARE
NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE
HEREOF. In no event shall Gold Medal Products Co. be liable for special, incidental or
consequential damages. No claim under this warranty will be honored if the equipment covered
has been misused, neglected, damaged in transit, or has been tampered with or changed in any
way. No claim under this warranty shall be honored in the event that components in the unit at
the time of the claim were not supplied or approved by Gold Medal Products Co. This warranty
is effective only when electrical items have been properly attached to city utility lines only at
proper voltages. This warranty is not transferable without the written consent of Gold Medal
Products Co.
The term “Original Purchaser” as used in this warranty shall be deemed to mean that person,
firm, association, or corporation who was billed by the GOLD MEDAL PRODUCTS CO.,
or their authorized distributor for the equipment.
THIS WARRANTY HAS NO EFFECT AND IS VOID UNLESS THE ORIGINAL
PURCHASER FIRST CALLS GOLD MEDAL PRODUCTS CO. AT 1-800-543-0862 TO
DISCUSS WITH OUR SERVICE REPRESENTATIVE THE EQUIPMENT PROBLEM,
AND, IF NECESSARY, FOR INSTRUCTIONS CONCERNING THE REPAIR OR
REPLACEMENT OF PARTS.
NOTE: This equipment is manufactured and sold for commercial use only.
10700 Medallion Drive, Cincinnati, Ohio 45241-4807 USA
gmpopcorn.com
Phone: [phone] Fax: [phone]
[phone] [phone]