Goldmedal 5510 User manual

© 2021 Gold Medal Products Co.
Part No. 110291
10700 Medallion Drive, Cincinnati, Ohio 45241-4807 USA
Designer Holding Cabinet
Model Series: 5510, 5511, and 5512
Instruction Manual

Designer Holding Cabinet Model Series: 5510, 5511, and 5512
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Table of Contents
SAFETY PRECAUTIONS ...................................................................................................................................3
INSTALLATION INSTRUCTIONS ...................................................................................................................5
Inspection of Shipment ..........................................................................................................................................5
Manual...........................................................................................................................................................................5
Model Description....................................................................................................................................................5
Items Included with this Unit..............................................................................................................................5
Setup...............................................................................................................................................................................5
Electrical Requirements ........................................................................................................................................7
Before You Plug In Machine.................................................................................................................................7
OPERATING INSTRUCTIONS .........................................................................................................................8
Controls and Their Functions..............................................................................................................................8
Operating Instructions ...........................................................................................................................................8
Adjusting the Set Temperature ..........................................................................................................................9
Care and Cleaning .................................................................................................................................... 10
Troubleshooting....................................................................................................................................... 11
THE FOLLOWING SECTIONS ARE FOR QUALIFIED SERVICE PERSONNEL ONLY ............12
MAINTENANCE INSTRUCTIONS ................................................................................................................12
ORDERING SPARE PARTS............................................................................................................................ 13
Replacing Broken Glass....................................................................................................................................... 14
Cabinet - Parts Breakdown................................................................................................................................ 15
Dome Interior –Parts Breakdown................................................................................................................. 17
Wiring Diagram ........................................................................................................................................19
WARRANTY...................................................................................................................................................... 20

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SAFETY PRECAUTIONS
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
Failure to do so could result in serious injury, or death.
Make sure all machine switches are in the OFF position before plugging the
equipment into the receptacle. Keep cord and plug off the ground and away
from moisture. Always unplug the equipment before cleaning or servicing.
DO NOT immerse any part of this equipment in water.
DO NOT use a water jet or excessive water when cleaning. 008_012221
DANGER
Improper installation, adjustment, alteration, service, or maintenance can
cause property damage, injury, or death. Any alterations to this equipment
will void the warranty and may cause a dangerous condition. This appliance
is not intended to be operated by means of an external timer or separate
remote-control system. NEVER make alterations to this equipment. Read the
Installation, Operating, and Maintenance Instructions thoroughly before
installing, servicing, or operating this equipment.
014_020416
WARNING
To avoid burns, DO NOT touch heated surfaces.
DO NOT place or leave objects in contact with heated surfaces.
009_092414
WARNING
ALWAYS wear safety glasses when servicing this equipment.
010_010914
WARNING
No user serviceable parts inside. Refer servicing to qualified service
personnel.
011_051514
WARNING
Read and understand operator’s manual and all other safety instructions
before using this equipment. To order copies of the operator’s manual go to
gmpopcorn.com or write to Gold Medal Products Co., 10700 Medallion Drive,
Cincinnati, OH 45241 USA 1-(800)-543-0862
022_060215

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WARNING
DO NOT allow direct contact of this equipment by the public when used in
food service locations. Only personnel trained and experienced in the
equipment operation may operate this equipment.
Carefully read all instructions before operation.
012_010914
WARNING
This machine is NOT to be operated by minors.
007_010914
CAUTION
If the supply cord is damaged, it must be replaced by Gold Medal Products Co.,
its service agent or similarly qualified persons in order to avoid a hazard.
039_080614
Note: Improvements are always being made to Gold Medal’s equipment. This information
may not be the latest available for your purposes. It is critical that you call Gold Medal’s
Technical Service Department at 1-800-543-0862 for any questions about your
machine operations, replacement parts, or any service questions. (Gold Medal
Products Co. does not assume any liability for injury due to careless handling and/or
reckless operation of this equipment.) General images may be used in manual for
reference only.

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INSTALLATION INSTRUCTIONS
Inspection of Shipment
After unpacking, check thoroughly for any damage which may have occurred in transit. Claims
should be filed immediately with the transportation company. The warranty does not cover
damage that occurs in transit, or damage caused by abuse, or consequential damage due to the
operation of this machine, since it is beyond our control (reference warranty in back of manual).
Manual
Read and understand the operator’s manual and all other safety instructions before using this
equipment. To order copies of the operator’s manual go to gmpopcorn.com or write to Gold
Medal Products Co., 10700 Medallion Drive, Cincinnati, OH 45241 USA 1-(800)-543-0862.
Model Description
Designer Holding Cabinet is a countertop unit with an LED lighted cabinet and sign, and a digital
heat control.
Unit is suitable for holding potentially hazardous foods (volatile food products) when the digital
heat control is set to 160°F (72°C)—holds precooked products at serving temperature; not
designed for cooking or reheating, see Operating Instructions.
5510-00-100: Small Cabinet, two removable shelves
5511-00-100: Tall Cabinet, five removable shelves
5512-00-100: Wide Cabinet, two removable shelves
Items Included with this Unit
Setup
This unit has been tested at the factory.
1. Remove all packaging and tape prior to operation.
2. Place the unit on a sturdy, level base.
3. Unit has 4 glide feet preinstalled at the factory (see image below). Install a Black
Crutch Tip on each foot. Firmly push crutch tip over glide until it covers glide entirely.
Instruction
Manual
Registration
Warranty Card
Black Crutch Tips (x4)
(PN 49123)

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4. Doorknobs are shipped facing the inside of machine. Re-adjust knobs to face the
outside of machine.
5. Make sure air ducts are in place before installing racks, see Air Duct Installation
instructions below.
6. Install racks—make sure the rack sits on the shelf support for each corner post.
7. After setup, unit should be cleaned prior to use (see Care and Cleaning section).
Black
Crutch Tip
Glide (pre-installed
at the factory)
Rubber Feet Installation
General images shown for reference only (model sizes vary).
Readjust knobs to
face outward.
Shelf supports
located on each
corner post.
Air Duct Installation:
a. Insert top of air duct under the
ceiling tab.
Side flanges of the air duct must
face the glass.
b. Slide bottom end towards glass.
Make sure the air duct clears the
shelf brackets on the corner posts.
a
b

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Electrical Requirements
The following power supply must be provided (reference unit Data Plate for Wattage requirement):
120 V~, 60 Hz
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
Failure to do so could result in serious injury, or death.
Make sure all machine switches are in the OFF position before plugging the
equipment into the receptacle. Keep cord and plug off the ground and away
from moisture. Always unplug the equipment before cleaning or servicing.
DO NOT immerse any part of this equipment in water.
DO NOT use a water jet or excessive water when cleaning. 008_012221
A certified electrician must furnish sufficient power for proper machine operation and install any
supplied receptacle (reference unit Data Plate for model specific Volts AC, Hertz, and Wattage
requirements). We recommend this equipment be on a dedicated and protected circuit. Failure
to wire properly will void the warranty and may result in damage to the machine. It is Gold Medal
Products Co.’s recommendation that this machine be plugged directly into a wall outlet. The use of
extension cords is not recommended due to safety concerns, and may cause sacrificed and/or
reduced performance. Make sure cord is located to prevent a trip hazard or unit upset.
Before You Plug In Machine
1. Make sure all machine switches are OFF before plugging equipment into receptacle.
2. Make sure wall outlet can accept the grounded plugs (where applicable) on the power
supply cord.
3. The wall outlet must have the proper polarity. If in doubt, have a competent
electrician inspect the outlet and correct if necessary.
4. DO NOT use a grounded to un-grounded receptacle adapter (where applicable).
5. Install unit in a level position.
CAUTION
If the supply cord is damaged, it must be replaced by Gold Medal Products Co.,
its service agent or similarly qualified persons in order to avoid a hazard.
039_080614

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OPERATING INSTRUCTIONS
Controls and Their Functions
LIGHTS SWITCH
Two position, lighted rocker switch - provides power to the interior cabinet lighting and to
the sign. The green light ON indicates there is power to the lights.
HEAT SWITCH
Two position, lighted rocker switch - provides power to the blower and Digital Heat
Control. DO NOT operate unit if blower is not working (see Troubleshooting section).
DIGITAL HEAT CONTROL (Digital Display)
Controls the cabinet temperature (cycles the heat element OFF/ON during operation, as
needed)—the heat switch must be on for the control to turn on.
Operating Instructions
1. Turn Lights and Heat Switch ON.
2. Set unit temperature for one of the uses below (see Adjusting the Set Temperature).
To hold potentially hazardous foods (volatile foods)—the control MUST be set
to 160°F (72°C).
Note: Do not use for cheese cups when set above 140°F (60°C).
To hold Portion Pak Cheese Containers/prepackaged non-volatile foods—set
the control to 140°F (60°C).
DO NOT use for open volatile food products when set below 160°F (72°C).
Important: The control displays the air temperature in the cabinet. The actual
product temperature may be lower or higher than the displayed
temperature depending on how long it has been heated.
For specific product safe food holding temperature, reference your local code and/or
instructions from the food product manufacturer.
Heat
Switch
Digital Heat
Control
Lights
Switch

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3. Allow unit to preheat to the set temperature while empty.
4. Load product as indicated below—do not over fill the unit or block the air ducts; allow
air to circulate freely.
For volatile foods—load preheated product directly into the preheated cabinet—unit
must be preheated to 160°F (72°C) before adding product. Unit holds
precooked products at serving temperature; not designed for cooking or
reheating.
Portion Pac Cheese Cups/unopened prepackaged non-volatile foods only—
load product into the preheated cabinet—unit must be set to 140°F
(60°C); allow product to preheat approximately one hour.
5. Keep cabinet doors closed when not loading or serving product.
Adjusting the Set Temperature
To check or adjust the Digital Heat Control, follow the instructions below. The temperature range
of the control can be set between 140°F–160°F (60°C–72°C), see steps below.
1. Press SET button—“SP” displays.
2. Press SET again—current set temperature displays.
3. Press UP/DOWN arrows to adjust temperature, then press SET to save.
4. To EXIT, press SET and DOWN arrow at the same time (returns to operating mode).
Digital Heat Control
SET Button
UP Arrow
DOWN Arrow
Digital Display
Heat Indicator Light (Light ON indicates unit is
heating. Light will cycle OFF/ON during operation.)
Fahrenheit or Celsius
(Fahrenheit shown)

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Care and Cleaning
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
DO NOT immerse in water. DO NOT clean appliance with a water jet or steam
cleaner. Always unplug the equipment before cleaning or servicing. 025_051321
WARNING
To avoid burns, DO NOT touch heated surfaces.
DO NOT place or leave objects in contact with heated surfaces.
009_092414
Good sanitation practice demands that all food preparation equipment be cleaned regularly (only
use non-toxic, food grade cleaners).
For surfaces needing further cleaning or degreasing, Watchdog Stainless Cleaner (Item No. 2088)
or Watchdog Concession Equipment Degreaser (Item No. 2580) is available for use accordingly.
For any cleaning products used, follow the manufacturer’s instructions on the product. DO NOT
use oven cleaners or abrasive materials as they will damage parts of machine.
Follow the directions below to clean the unit each day after use.
1. Turn machine OFF, unplug unit and allow it to cool completely.
2. Take racks/pans to the sink to clean with soap and water, then rinse and dry.
3. Wipe interior and exterior surfaces clean using a SLIGHTLY damp cloth (cloth may be
SLIGHTLY dampened with soap and water, then wipe again to remove any remaining
cleaner).
4. Clean glass panels with glass cleaner. Gold Medal Watchdog Glass Cleaner (Item No.
2588) is recommended.
Ammonia cleaners will damage plastic doors/panels. Only use a non-ammonia cleaner,
such as Gold Medal Watchdog Glass Cleaner (Item No. 2588).
5. Make sure the air vents are in place; then reinstall the racks.

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Troubleshooting
Issue
Possible Cause
Solution
Unit Does Not Heat
A. No power to unit
A. Check that the unit is plugged into the wall
outlet. See Electrical Requirements section for
electrical specifications.
Make sure the Heat Switch is ON for the
digital control to operate. If heat switch and
control are on, but unit still does not heat, the
element may be the issue, have Qualified
Service Person inspect/repair the unit.
Fan Not Operating
A. Blower Defective
A. If the blower does not come on when the heat
switch is turned activated, do not use the unit,
have Qualified Service Person inspect/repair
the unit.
Product Heats Slow
A. Too Much Product
A. Do not overfill the unit or block the air ducts.
Allow air to circulate freely.

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THE FOLLOWING SECTIONS ARE FOR QUALIFIED SERVICE PERSONNEL ONLY
MAINTENANCE INSTRUCTIONS
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
Failure to do so could result in serious injury, or death.
Make sure all machine switches are in the OFF position before plugging the
equipment into the receptacle. Keep cord and plug off the ground and away
from moisture. Always unplug the equipment before cleaning or servicing.
DO NOT immerse any part of this equipment in water.
DO NOT use a water jet or excessive water when cleaning. 008_012221
DANGER
Improper installation, adjustment, alteration, service, or maintenance can
cause property damage, injury, or death. Any alterations to this equipment
will void the warranty and may cause a dangerous condition. This appliance
is not intended to be operated by means of an external timer or separate
remote-control system. NEVER make alterations to this equipment. Read the
Installation, Operating, and Maintenance Instructions thoroughly before
installing, servicing, or operating this equipment.
014_020416
WARNING
No user serviceable parts inside. Refer servicing to qualified service
personnel.
011_051514
CAUTION
THE FOLLOWING SECTIONS OF THIS MANUAL ARE INTENDED ONLY
FOR QUALIFIED SERVICE PERSONNEL WHO ARE FAMILIAR WITH
ELECTRICAL EQUIPMENT. THESE ARE NOT INTENDED FOR THE
OPERATOR.
027_010914

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ORDERING SPARE PARTS
1. Identify the needed part by checking it against the photos, illustrations, and/or
parts list. (General images may be used in manual for reference only.)
2. Use only approved replacement parts when servicing this unit.
3. When ordering, please include part number, part name, and quantity needed.
4. Please include your model number, serial number, and date of manufacture (located
on the machine nameplate/data plate) with your order.
5. Address all parts orders to Parts Department, Gold Medal Products Co., 10700
Medallion Drive, Cincinnati, Ohio 45241-4807
or place orders by phone or online:
Phone: [phone]
[phone]
Fax: [phone]
[phone]
E-mail: [email protected]
Web Page: gmpopcorn.com

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Replacing Broken Glass
Broken glass panels can be easily replaced. Gold Medal Products Co. does not ship glass. It can be
obtained from a local glass shop, always purchase tempered glass.
GLASS DIMENSIONS (Height x Width x Thickness)
Model Series
Side Glass
Front Glass
5510
13.375” x 15.297” x .125”
13.375” x 15.297” x .125”
5511
27.375” x 15.297” x .125”
27.375” x 15.297” x .125”
5512
13.375” x 15.297” x .125”
13.375” x 29.797” x .125”
1. Turn machine OFF, unplug unit and allow it to cool before attempting to replace glass.
2. Carefully remove all loose pieces of broken glass.
3. Pull out Magnetic Clip located above glass panel in cabinet interior (see Figure A below).
4. Slide glass panel up under top ridge, then swing bottom of panel out and lower it away
from unit (see Figures A and B below).
5. Carefully remove the rest of the broken glass.
6. Remove all rigid glass channels from around glass to be replaced, set channels aside
for reuse.
7. Apply decals (if desired) to new glass panel.
8. Slide rigid glass channels over exposed edges of new glass panel.
9. Carefully slide new glass panel up under top ridge, then lower it into the bottom channel.
10. Reinstall magnetic clip above the new panel in cabinet interior.
Figure A - Remove magnetic
clip located above glass panel.
Figure C –Swing bottom of
glass panel out, then lower
it away from unit.
Figure B - Slide glass panel
up under top ridge.
Magnetic
Clip
General images shown for glass installation reference only.

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Cabinet - Parts Breakdown
*CAUTION: If supply cord is
damaged, it must be replaced
by Gold Medal Products Co.,
its service agent, or similarly
qualified persons in order to
avoid a hazard.
General images shown for parts reference only (model size varies).
33*
25
26
28
27
24
2
22
19
Hinges and Fasteners
18, 19, 20
21, 22
3
8
2
2
1
See below for
hinge parts.
23
23
See Dome / Sign section.
Fastener
for rack
supports.
4, 5
Insulation
Fasteners
7
Hole Plug
6
Snap Bushing (on front
corner post, not shown)
15
30
31
38
38
16
17
9
10
13, 14
11
9
11
12
32
35
29
2
34
36, 2
35
37
For Glass, see
Replacing
Glass section.
To Install Air Ducts:
a. Insert top end of duct
under ceiling tab.
b. Slide bottom end in
towards glass—make
sure duct clears the
shelf supports.
a
b

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Cabinet - Parts List
Item
Part Description
Part Number
5510-00-100
5511-00-100
5512-00-100
1
DOME COVER
116450
116450
116618
2
SCREW #8-32X3/8 PAN HD PH
74141
74141
74141
3
INSULATION WRAP
116533
116533
116534
4
SCREW #8-32X1/2 PAN HD PH
74147
74147
74147
5
#10X1X.047THK SS WASHER
115109
115109
115109
6
HOLE PLUG, .875 DIA (for rear corner posts)
61187
61187
61187
7
BUSHING, SNAP .875 IN (not shown, for front
corner posts)
45396
45396
45396
8
LH DOOR HANGER
116495
116453
116495
9
REAR GLASS RETAINER
116494
116452
116494
10
RH DOOR HANGER
116496
116456
116496
11
AIR DUCT
116499
116489
116499
12
GLASS CHANNEL (for side edges of glass panels)
42865
100654
42865
GLASS CHANNEL (for top and bottom of SIDE
glass panels)
115303
115303
115303
GLASS CHANNEL (for top and bottom of BACK
glass panel)
115303
115303
47698
13
MAGNETIC CATCH BRACKET
116459
116459
116459
14
MAGNETIC CATCH
47561
47561
47561
15
SWITCH, LIGHTED ROCKER GR
42798
42798
42798
16
PROGRAMMED CONTROL
101120-006
101120-006
101120-006
17
LABEL
111586
111586
111586
18
TEE BOLT #8-32X3/8 ZP
75267
75267
75267
19
WASHER #8 INTERNAL TOOTH
74150
74150
74150
20
ACORN NUT #8-32
47702
47702
47702
21
KNOB, DOOR,8-32 INT THREAD
41013
41013
41013
22
8-32 X 1/2 PHIL PN M/S SS
42226
42226
42226
23
DOOR
116497
116455
116620
24
8-32 ACORN NUT SS
12385
12385
12385
25
RH FEMALE STL HINGE
116463
116463
116463
26
MALE HINGE SHORT LEFT
41349
41349
41349
27
MALE HINGE SHORT RIGHT
41350
41350
41350
28
LH FEMALE STL HINGE
116462
116462
116462
29
BASE COVER
116451
116451
116619
30
CRUTCH TIP BLACK 70 DURO
49123
49123
49123
31
GLIDE
47328
47328
47328
32
SCREW, 10-24 X 3/4 HXHD
41314
41314
41314
33
POWER SUPPLY CORD 15 AMP
22038
22038
22038
34
STRAIN RELIEF SR-11-2 RA
87194
87194
87194
35
STRAIN RELIEF T&B 3302 (metal)
89045
89045
89045
36
IEC COVER
111705
111705
111705
37
HOLE PLUG, .500 DIA.
116282
116282
116282
38
DESIGNER SHELF
116492
116492
116623

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Dome Interior –Parts Breakdown
10
3
18
7
11
12
13
1
14
1
9
21
7
3
4
5
6
3
2
1
9
1
9
17
19, 20
15
16
3
8, 9
1, 9

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Dome Interior –Parts List
Item
Part Description
Part Number
5510-00-100
5511-00-100
5512-00-100
1
8-32 X 1/2 PHIL PN M/S SS
42226
42226
42226
2
BLOWER BOX
116488
116488
116617
3
SCREW #8-32X3/8 PAN HD PH
74141
74141
74141
4
SIGN RETAINER
116446
116446
116615
5
HOT & FRESH SIGN
116457
116457
116616
6
BUSHING, SNAP .875 IN
45396
45396
45396
7
LED STRIP COOL WHITE
55379
55379
55379
8
8-32 X 3/8 PAN HD PH M/S
12389
12389
12389
9
8-32 SERRATED FLANGE NUT
61151
61151
61151
10
BUSHING, SNAP .312 IN
75328
75328
75328
11
LED COVER
63772
63772
116613
12
THERMISTOR PTC SS SHEATH
101131
101131
101131
13
BULB KEEPER
42658
42658
42658
14
5IN FAN GRATE
74783
74783
74783
15
AXIAL FAN
40721
40721
40721
16
EXHST BLOWER PLUG & CORD
47199
47199
47199
17
HEAT ELEMENT 750W 120V
39615
39615
39615
18
POWER SUPPLY 24VDC 20W
55394
55394
POWER SUPPLY 24VDC 60W
55586
19
SCREW 6-32X3/8 PH PAN HD
101210
101210
101210
20
6-32 HEX NUT ZINC PLATED
38005
38005
38005
21
BLOWER WRAPPER
74738
74738
74738

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Wiring Diagram

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WARRANTY
© 2021 –The text, descriptions, graphics, layout, and other material in this publication are the exclusive property of
Gold Medal Products Co. and shall not be used, copied, reproduced, or published in any fashion, including website
display, without its express written consent.
WARRANTY
Gold Medal Products Co. warrants to the original purchaser each item of its manufacture to
be free of defects in workmanship and material under normal use and service. Gold Medal
Products Co.’s obligation under this warranty is limited solely to repairing or replacing parts,
f.o.b. Cincinnati, Ohio, which in its judgment are defective in workmanship or material and
which are returned, freight prepaid, to its Cincinnati, Ohio factory or other designated point.
Except for “Perishable Parts” on specific machines, the above warranty applies for a period
of two (2) years from the date of original sale to the original purchaser of equipment when
recommended operating instructions and maintenance procedures have been followed. These
are packed with the machine. Parts warranty is two (2) years, labor is six (6) months.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR
IMPLIED, AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON OUR PART,
INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY. THERE ARE
NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE
HEREOF. In no event shall Gold Medal Products Co. be liable for special, incidental or
consequential damages. No claim under this warranty will be honored if the equipment covered
has been misused, neglected, damaged in transit, or has been tampered with or changed in any
way. No claim under this warranty shall be honored in the event that components in the unit at
the time of the claim were not supplied or approved by Gold Medal Products Co. This warranty
is effective only when electrical items have been properly attached to city utility lines only at
proper voltages. This warranty is not transferable without the written consent of Gold Medal
Products Co.
The term “Original Purchaser” as used in this warranty shall be deemed to mean that person,
firm, association, or corporation who was billed by the GOLD MEDAL PRODUCTS CO.,
or their authorized distributor for the equipment.
THIS WARRANTY HAS NO EFFECT AND IS VOID UNLESS THE ORIGINAL
PURCHASER FIRST CALLS GOLD MEDAL PRODUCTS CO. AT 1-800-543-0862 TO
DISCUSS WITH OUR SERVICE REPRESENTATIVE THE EQUIPMENT PROBLEM,
AND, IF NECESSARY, FOR INSTRUCTIONS CONCERNING THE REPAIR OR
REPLACEMENT OF PARTS.
NOTE: This equipment is manufactured and sold for commercial use only.
10700 Medallion Drive, Cincinnati, Ohio 45241-4807 USA
gmpopcorn.com
Phone: [phone] Fax: [phone]
[phone] [phone]