HunterDouglas Duette Owner's manual

Installation •Operation •Care
Duette®and Applause®
Honeycomb Shades
Cordless Sidelight Shades

© 2016 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas
or their respective owners.
CONTENTS
Getting Started:
Product View .......................................................................1
Tools and Fasteners Needed .................................................2
Installation:
Installation Overview ............................................................3
Mount the Installation Brackets — Inside Mount....................4
Mount the Installation Brackets — Outside Mount .................5
Mount the Installation Brackets — End Mount .......................7
Install the Shade ..................................................................8
Operation:
Operate the Shade ...............................................................9
Troubleshooting .................................................................10
Care:
Remove the Shade.............................................................12
Cleaning Procedures ..........................................................12
Questions?
Call the Hunter Douglas Customer Information Center at
1-888-501-8364.

Product View
Headrail
Top-Down
Installation Brackets
Bottom Rail
Not Shown:
Standard Bottom-Up
Top-Down/Bottom-Up
Non-Operable
Note: The installation procedures for operable and non-operable sidelights are the same.
Installation Brackets
End Cap
GETTING STARTED
1

Thank you for purchasing Hunter Douglas Duette®or Applause®honeycomb shades. With proper
installation, operation, and care, your new shades will provide years of beauty and performance.
Please thoroughly review this instruction booklet and the enclosed packing list before beginning
the installation. If your shade has a protective plastic cover on the fabric covered headrail, keep
the cover in place until the shade is installed.
Tools and Fasteners Needed
■Flat blade and Phillips screwdriver
■Measuring tape and pencil
■Needle nose pliers
■Level (Laser level is recommended)
■Power drill,
3
/ 32 " drill bit, and
1
/ 4 " hex driver
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■#6 Hex Head Screws (Provided). Two 1
1
/ 2 " screws are provided per installation bracket.
■Longer #6 Hex Head Screws (Not Provided). If using spacer blocks, use #6 screws long
enough for a secure attachment.
■Speed Nuts and Screws (Provided). Extension brackets come with speed nuts and screws.
■Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.
Speed Nut
and Screw
(Provided with Each
Extension Bracket)
#6 x 1
1
/ 2 "
Hex Head Screw
(Provided)
Longer #6 Hex Head Screw
for Use with Spacer Blocks
(Not Provided)
2
GETTING STARTED

Installation Overview
■Your order will include four Installation brackets per shade, either standard installation
brackets, optional swivel brackets, or end mount brackets.
➤Optional swivel brackets can be used with inside mounted shades only.
■Installation brackets are required for both the headrail and the bottom rail, so they are
mounted at the top and bottom of the window opening.
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows very
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
■Refer to the appropriate page below based on your order:
➤Inside Mount — Page 4
➤Outside Mount — Page 5
➤End Mount — Page 7
Outside Mount
Shade mounts outside
window opening.
Inside Mount
Shade fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Jamb
Head
Jamb
Sill
3
/ 4 "
Standard
Installation
Bracket
3
/ 8 "
Standard
Installation
Bracket
3
/ 4 "
Swivel
Bracket
(Optional)
3
/ 8 "
Swivel
Bracket
(Optional)
3
/ 8 "
End Mount
Bracket
3
/ 4 "
End Mount
Bracket
INSTALLATION
3

Standard
Installation Bracket
Optional
Swivel Bracket
Mount the Installation Brackets — Inside Mount
■Mark 1
1
/ 2 " from each jamb for the headrail and the bottom rail.
■Center the brackets on your marks, then mark the location of the screw holes.
➤The required mounting depth varies
depending on the fabric pleat size and
type of installation bracket. Refer to the
chart for depth requirements.
➤For fully recessed mounting, the entire
shade is inside the window casement.
IMPORTANT: The front edges of the
installation brackets must be level
and aligned.
Depth Chart For BracketPlacement
Bracket
Type Minimum
Fully
Recessed
3
/ 8 " Standard 1" 1
5
/ 8 "
3
/ 4 " Standard* 1
1
/ 4 " 2
3
/ 8 "
3
/ 8 " Swivel
1
/ 2 " 1
1
/ 4 "
3
/ 4 " Swivel*
1
/ 2 " 2"
*Double and triple honeycomb fabrics use
3
/ 4 "
brackets.
Jamb Jamb
1
1
/ 2 " 1
1
/ 2 "
■Drill the screw holes using a
3
/ 32 " drill bit.
IMPORTANT: Use drywall anchors when mounting into drywall.
■Attach the installation brackets at the top and bottom of the window opening using the
screws provided.
➤Check that the mounting surface is level and the brackets are aligned. If mounting to a
heavily textured surface, shim the brackets, if needed.
Proceed to “Install the Shade” on page 8.
INSTALLATION
4

Mount the Installation Brackets — Outside Mount
■Center the headrail over the window opening at the desired height. Use a pencil to lightly
mark each end of the headrail and the bottom rail.
➤Alternatively, measure the width of the headrail and use that width to mark the rail end
points at the top and bottom of the window opening.
■Mark 1
1
/ 2 " from each end of the headrail.
■Center the brackets on your marks, then mark each of the screwholes.
➤A minimum flat vertical surface of
5
/ 8 " for a
3
/ 8 "bracket or 1" for a
3
/ 4 " bracket is
required to mount the brackets.
➤The top of the top installation brackets or extension brackets should be at the desired
shade height.
IMPORTANT: The brackets must be level andaligned to each other.
CAUTION: The rear of the brackets must be flush against a flat mounting surface. Do not
mount brackets oncurved molding.
Headrail End Marks
Window Opening
1
1
/ 2 "1
1
/ 2 "
Extension
Bracket
Installation
Bracket
INSTALLATION
5

■Drill the screw holes using a
3
/ 32 " drill bit.
IMPORTANT: Use drywall anchors when mounting into drywall.
■Attach the installation brackets or extension brackets at the top and bottom of the window
opening using the screws provided.
IMPORTANT: The front edges of the installation brackets must be level and aligned to
eachother.
■If using spacer blocks with installation brackets,
attach the spacer block(s) and installation
bracket to a flat vertical mounting surface with
#6mounting screws long enough for asecure
installation.
CAUTION: The rear spacer block must be
flush against a flat mounting surface. Do not
mount spacer blocks and installation brackets
on curvedmolding.
➤Each spacer block projects the installation bracket
1
/ 2 " from the mounting surface. A
maximum of 1
1
/ 2 " of spacer blocks per installation bracket is recommended.
➤The solid side of the spacer blocks faces the mounting surface.
■If using extension brackets, attach an installation bracket to
the underside of each extension bracket using the provided
screws and speed nuts.
NOTE: Repeat the steps for the bottom rail.
Proceed to “Install the Shade” on page 8.
Spacer
Blocks
Speed
Nut
Screw
INSTALLATION
6

Mount the Installation Brackets — EndMount
End mount the headrail when conventional mounting techniques will not work — for example, in
an arched window opening.
Install End Mount Brackets onto the Headrail
■Slightly remove the end caps from the headrail. Do not remove them all the way.
■Insert the short end of the specialty
end mount brackets over each of
the end caps and under the small
fabric channels in the headrail.
■Push the end mount brackets snugly into the headrail.
■If necessary, repeat the steps above for the bottom rail.
➤Standard installation brackets can be used for the bottom rail. See inside mount
procedures on page 4.
Attach the End Mount Brackets
■Position the fully lowered shade in the window.
■Gently push the fabric away from the top end mount brackets to allow access to the
screw holes.
■Secure the brackets using the screws provided.
■Install the bottom rail using its installation brackets.
Proceed to “Operate the Shade” on page 9.
Small Fabric Channels
Long
End
Short
End
Duette®Headrail
Applause®Headrail
Specialty End
Mount Bracket
Small Fabric Channels
End Ca
p
INSTALLATION
7

Install the Shade
Standard Installation Brackets
■Position the shade so that the handle face you.
■Slip the headrail into the installation brackets so
the front of the bracket slides under the front
groove on the top of the headrail.
■Gently roll the back of the headrail up and push
back to snap into place.
■Tighten the tab screw.
Optional Swivel Brackets
■Place the swivel brackets in the open position.
■Place the headrail against the back of the
swivel brackets.
■Rotate the swivel arm to snap the locking tab under
the headrail.
■The shade is locked when the push tab is against
the headrail.
Attach the Bottom Rail
■Allow the shade to hang freely.
■The bottom rail should be approximately 1" above the
bottom mounted brackets.
■Pull down on the bottom rail (to engage the spring in the headrail) and install it into the
bottom brackets, as described above.
Tab Screw
Headrail
Push
Tab
Screw Holes
Locking
Tab
Bracket
in Open
Position
Bracket
in Locked
Position
INSTALLATION
8

Operate the Shade
Standard Top-Down or Bottom-Up Shades:
To Raise or Lower the Moving Rail
■Slowly and steadily push up or down on the moving rail handle.
Allow the fabric to stack evenly.
Top-Down/Bottom-Up Shades:
To Raise or Lower the Moving Rails
■Slowly and steadily push up or down on the moving rail handles. Allow the fabric to stack
evenly.
■To completely raise the shade (fabric stack at the top), first raise the top moving rail fully,
then raise the bottom moving rail.
■To completely lower the shade (fabric stack at the bottom), first lower the bottom moving rail
fully, then lower the top moving rail.
Top-Down Shade
Illustrated
OPERATION
9

Problem The shade will not snap into the mounting brackets.
Solution Make sure mounting brackets are level. Loosen the tab screws slightly.
Problem The shade does not raise and lower evenly.
Solution Check the installation brackets. Make sure the shade fabric is not caught
between the bracket tab and the headrail.
Problem The shade length is either too short or too long. Too short: the shade won’t
snap into the bottom bracket. Too long: the fabric buckles.
Solution Shade Height Adjustment
Shade height and adjustments to level the bottom
rail can be made by adjusting the cord on the
underside of the bottom rail.
■Locate the ferrule seated in a pocket in the
bottomrail.
■Remove the ferrule from the pocket by
pulling on the excesscord. If the cord has
beentrimmed, pull with needle nose pliers.
■To shorten the cord, hold the cord tight under
the ferrule. Thenslide the ferrule up towardthe
pocket.
■To lengthen the cord, hold the cord tight
between the pocket and the ferrule. Then slide
the ferrule away from the pocket.
■After adjusting, place the ferrule fully back into
the pocket.
■Once you are certain of the final adjustments,
tape the extra cord length to the bottom rail
or place into the groove on the bottom rail
for future adjustments.
Bottom Rail
Pocket
Pull cord
to remove
ferrule from
the pocket.
Ferrule
Cord
Slide the
ferrule down
to lengthen
the cord.
To
Lengthen
To Shorten
Slide the
ferrule up
to shorten
the cord.
Troubleshooting
OPERATION
10

Problem The ferrule has come off the cord. How do I re-thread the ferrule?
Solution Thread the end of the cord into the tapered end of the
ferrule. Loop the cord around the ferrule and back
through the tapered end. Make sure the loop fits into
the groove on the side of the ferrule.
Be sure the cord
loop fits into
the ferrule
groove.
Cord
Loop
OPERATION
11

Remove The Shade
Standard Brackets
■Fully raise the shade.
■While holding the headrail or bottom rail, loosen the
tab screw on each bracket to release the rails.
Swivel Brackets
■Fully raise the shade.
■While holding the headrail or bottom rail,
pull the push tab to rotate the swivel arm
to the open position to release the rails.
Cleaning Procedures
Hunter Douglas Duette®and Applause®honeycomb shades are made of anti-static, dust-
resistant fabric which repels dirt and dust. For most honeycomb fabrics, the following cleaning
options are available.
Dusting
■Regular light dusting with a feather duster is all the cleaning that is needed in most
circumstances.
Vacuuming
CAUTION: Do not vacuum Elan®semi-opaque and opaque fabrics.
■For deeper cleaning, vacuum gently with a brush attachment.
Compressed Air/Hair Dryer (Cool Setting)
■Use compressed air or a hair-dryer on a cool setting to blow dust and dirt off shades.
Spot-Cleaning
CAUTION: Do not spot-clean Batiste, Commercial Opaque, Elan, and Opalessence™fabrics.
■Prepare a solution of warm water and a mild detergent.
■Dampen a clean cloth in the solution and wring it out.
■Dab the spot with the dampened cloth until it is gone. Do not rub the fabric.
■Allow the shade to dry in the completely closed position.
Tab
CARE
12

Bathtub Cleaning/Water Immersion
CAUTION: Do not immerse Batiste, Commercial, Elan®, India Silk, Meritage™, Opalessence™,
Panache™, Renewal™, Royale Textured™, Venue™, and all opaque fabrics.
■Immerse the shade in a basin or bathtub filled with warm water and a mild detergent.
IMPORTANT: Never immerse the headrail into the solution.
■Rinse with clean water.
■Before removing from the rinse water, fully raise the shade and tilt it to allow excess water
to drain off.
■Dry the shade completely in the closed position.
Ultrasonic Cleaning
CAUTION: Do not ultrasonically clean fabric-covered valances. Do not ultrasonically clean
Batiste, Commercial, and all opaque fabrics.
■Some honeycomb fabrics can be ultrasonically cleaned by a professional.
■Specify that a mild detergent solution be used.
IMPORTANT: Never immerse the headrail into the solution.
■Dry the shade completely in the closed position.
Injection/Extraction Cleaning
This type of professional cleaning injects a cleaning solution into the fabric and extracts the dirty
solution in the same motion.
■Use only the dry method of injection/extraction for Architella® Elan
3
/ 4 " pleats and Panache
3
/ 4 " fabrics.
■If using injection/extraction for Batiste Bamboo and Batiste Textured™fabrics, specify that no
chemicals are used (wateronly).
CARE
13

5109604167
The Hunter Douglas®Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying
experience when selecting, purchasing and living with your window fashion products. If you are not thoroughly
satisfied, simply contact Hunter Douglas at [phone] or visit hunterdouglas.com. In support of this policy
of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.
NOTE:In no event shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for incidental
or consequential damages or for any other indirect damage, loss, cost or expense. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state.
Different warranty periods and terms apply for commercial products and applications.
Hunter Douglas (or its licensed fabricator/distributor) will repair or replace the
window fashion product or components found to be defective.
COVERED
BY ALIFETIME LIMITEDWA RRANTY
• Hunter Douglas window fashion products are
covered for defects in materials, workmanship
or failure to operate for as long as the original
retail purchaser owns the product (unless shorter
periods are provided below).
• All internal mechanisms.
• Components and brackets.
• Fabric delamination.
• Operational cords for a full 7 years from the
date of purchase.
• Repairs and/or replacements will be made with
like or similar parts or products.
• Hunter Douglas motorization components are
covered for 5 years from the date of purchase.
NOT COVERED
BY ALIFETIME LIMITEDWA RRANTY
• Any conditions caused by normal wear and tear.
• Abuse, accidents, misuse or alterations to the
product.
• Exposure to the elements (sun damage, wind,
water/moisture) and discoloration or fading
over time.
• Failure to follow our instructions with respect
to measurement, proper installation, cleaning
or maintenance.
• Shipping charges, cost of removal and reinstallation.
TO OBTAIN WARRANTY SERVICE
1. Contact your original dealer (place of purchase) for warranty assistance.
2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to service locations.
3. Contact Hunter Douglas at [phone] for technical support, certain parts free of charge, for assistance in obtaining
warranty service or for further explanation of our warranty.
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