HunterDouglas SOLERA Owner's manual

Solera®Soft Shades
PowerView™Motorization
Installation •Operation •Care

CONTENTS
Questions?
Call the Hunter Douglas Customer Information Center at
1-888-501-8364.
© 2016 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or
their respective owners.
Getting Started:
Product View .................................................................. 1
Tools and Fasteners Needed ............................................ 2
Installation:
Installation Overview ...................................................... 3
STEP 1 — Install the Brackets......................................... 3
Mount the Installation Brackets — Inside Mount............... 4
Mount the Installation Brackets — Outside Mount ............ 6
STEP 2 — Install the Shade ............................................ 8
STEP 3 — Connect the Power Source.............................. 9
Operation:
Testing the Shade ......................................................... 13
Using the PowerView™Remote...................................... 13
Resetting the Shade (If Necessary) ................................. 15
Adjustment................................................................... 16
Troubleshooting ............................................................ 16
Care:
Removing the Shade (If Necessary) ................................ 18
Cleaning Procedures ..................................................... 18
Declarations ................................................................ 19
Warranty.......................................................... Back Cover

GETTING STARTED
1
Product View
Not Shown: Top-
Down/Bottom-Up Shades and spacer blocks for an outside mount with attached battery wand.
Satellite Battery Pack or
DC
Power Supply (Optional)
Attached
Battery Wand
(Standard)
DC Po
wer Supply
Installation
Brackets
Manual
Control
Button

2
GETTING STARTED
Thank you for purchasing Hunter Douglas Solera®Soft Shades with PowerView™Motorized
Lifting System. With proper installation, operation, and care, your new shades will provide years
of beauty and performance.
Please thoroughly review this instruction booklet and the enclosed packing list before beginning
the installation.
Tools and Fasteners Needed
■Flat blade and Phillips screwdriver
■Measuring tape and pencil
■Level (laser level is recommended)
■Power drill, 3∕32" drill bit, and 1∕4" hex driver
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■#6 x 1½" Hex Head Screws (Provided). Two 1½" screws are provided per installation
bracket.
■Speed Nuts and Screws (Provided). If ordered, extension brackets come with speed nuts
and screws.
■Drywall Anchor (Not Provided). Use drywall anchors when mounting into drywall.
■#6 x 2" Hex Head Screws (Provided). If using spacer blocks, two 2" screws are
provided per installation bracket.
#6 x 1½"
Hex Head Screw
Speed Nut
and Screw
(Provided
With Each
Extension Bracket)
#6 x 2" Hex Head Screw
for Use with Spacer Blocks

INSTALLATION
3
Installation Overview
To install your shade, you will need to perform the following three easy steps:
STEP 1: Install the Brackets
STEP 2: Install the Shade
STEP 3: Connect the Power Source
STEP 1 — Install the Brackets
■Your order will include installation brackets specific to your
shade. The number of installation brackets required varies
with headrail width, as shown in the table below.
Important: A
5
/ 8 " spacer block (provided) is required
for outside mount shades using the battery wand clip.
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows very
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
■Refer to the appropriate page below based on your order:
➤Inside Mount — Page 4
➤Outside Mount — Page 6
Installation
Bracket
Spacer
Block
Shade
Width
Brackets
Required
15" – 30" 2
301/8" – 54" 3
541/8" – 78" 4
781/8" – 102" 5
1021/8" – 126" 6
1261/8" – 135" 7
Outside Mount
Shade mounts outside
window opening.
Inside Mount
Shade fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb

INSTALLATION
4
Mount the Installation Brackets — Inside Mount
■Mark 2" in from each jamb.
➤If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible.
➤With shades using a battery wand, there must be a minimum of 15½" between brackets
at the motor end.
➤With shades using two battery wands, there must be a minimum of 18" between
brackets at the motor end.
■Center the brackets on your marks, then mark each of the screw holes.
➤For fully recessed and minimum mounting depth based on your order options, see the
illustration on the next page.
Important: The front edges of the installation brackets must be level and aligned.
2" 2"Space EvenlySpace Evenly
Jamb Jamb
Jamb
Motor
End
Jamb
Space Evenly
2" 2"
Space Evenly
Shades with Attached Battery Wand(s) (Top View)
Min. of 15½" for a Battery Wand or
18" for Two Battery Wands
on the Motor End
Bracket
Window Casement
Window
Battery Wand
Bracket
Window Casement
Window
2½" Minimum Inside Mount 31/8" Fully Recessed Mount
2½"
Bracket
Battery Wand
Wall
2½" Fully Recessed Mount
Window Casement
Bracket
Window Casement
Window
With Attached Battery Wand
Satellite Battery Pack or DC Power Supply
Window
5/8"Needed for Rear Clearance
7/8"Min Inside Mount
31/8"
5/8"5/8"

INSTALLATION
5
Mount the Installation Brackets — Inside Mount
■Mark 2" in from each jamb.
➤If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible.
➤With shades using a battery wand, there must be a minimum of 15½" between brackets
at the motor end.
➤With shades using two battery wands, there must be a minimum of 18" between
brackets at the motor end.
■Center the brackets on your marks, then mark each of the screw holes.
➤For fully recessed and minimum mounting depth based on your order options, see the
illustration on the next page.
Important: The front edges of the installation brackets must be level and aligned.
2" 2"Space EvenlySpace Evenly
Jamb Jamb
Jamb
Motor
End
Jamb
Space Evenly
2" 2"
Space Evenly
Shades with Attached Battery Wand(s) (Top View)
Min. of 15½" for a Battery Wand or
18" for Two Battery Wands
on the Motor End
Bracket
Window Casement
Window
Battery Wand
Bracket
Window Casement
Window
2½" Minimum Inside Mount 31/8" Fully Recessed Mount
2½"
Bracket
Battery Wand
Wall
2½" Fully Recessed Mount
Window Casement
Bracket
Window Casement
Window
With Attached Battery Wand
Satellite Battery Pack or DC Power Supply
Window
5
/8"Needed for Rear Clearance
7/8"Min Inside Mount
31/8"
5/8"5/8"

INSTALLATION
6
■Drill the screw holes using a 3/32" drill bit.
■Attach the installation brackets using the screws provided.
➤Check that the mounting surface is level and the brackets are aligned. If mounting to a
heavily textured surface, shim the brackets, if needed.
Important: Use drywall anchors when mounting into drywall. Drywall anchors are
not provided.
Proceed to “STEP 2 — Install the Shade” on page 8.
Mount the Installation Brackets — Outside Mount
The standard shade has an attached battery wand requiring a spacer block to be used with the
installation bracket, as illustrated on the next page. DC power supply or satellite battery pack will
not require a spacer block.
■Center the headrail over the window opening at the desired height. Use a pencil to lightly
mark each end of the headrail.
➤Alternatively, measure the width of the headrail and use that width to mark the headrail
end points over the window opening.
■Mark 2" in from each end of the headrail.
➤If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible.
➤With shades using a battery wand, there must be a minimum of 15½" between brackets
at the motor end.
➤With shades using two battery wands, there must be a minimum of 18" between
brackets at the motor end.
Headrail End Marks
Window Opening
2" 2"
Space EvenlySpace Evenly
Min. of 15½" for a Battery Wand or
18" for Two Battery Wands
on the Motor End

INSTALLATION
7
■Center the brackets on your marks and mark the screw holes.
➤A minimum of 13/4" flat
vertical surface is required to
mount the brackets.
➤For shades with attached
battery wand clip, place a
spacer block behind each
installation bracket to allow
for the extra space needed for
these components.
➤The top of the installation brackets should be at the desired shade height.
Important: The brackets should be level and aligned.
■Extension brackets provide up to 1½" of clearance.
If used, center the brackets on your marks and
mark the screw holes
■Drill the screw holes using a 3∕32" drill bit.
CaUtIon: Use drywall anchors when mounting into drywall.
Drywall anchors are not provided.
■Attach the installation/extension brackets using the screws
provided.
CaUtIon: The rear of the installation brackets must
be flush against a flat mounting surface. Do not mount
installation brackets oncurved molding.
■When using extension brackets, attach the installation
brackets using the screws andspeed nuts provided.
Important: For shades with attached battery wand, leave
at least 5∕8" between the wall side of the extension bracket
and the back of the installation bracket.
Proceed to “STEP 2 — Install the Shade” on page 8.
2"
Installation
Bracket
Spacer
Block
Headrail
End Mark
Extension
Bracket
5/8"
Minimum Required
for Attached
Battery Wand

INSTALLATION
8
STEP 2 — Install the Shade
If You Have a Battery Wand Clip...
(For DC power supply or satellite battery
pack installations, skip this step.)
■Attach the battery wand clip to the headrail.
Important: Position the clip so that
the battery wand will be between
installation brackets.
■Hook the battery wand clip onto the back
channel ofthe headrail.
■Rotate the clip down until it snaps
into place.
CaUtIon: Be sure the power cable does not become pinched by the brackets or headrail
during installation; damage or overheating of components couldresult.
CaUtIon: Do not connect the battery wand to the power cable prior to installing
the shade.
Mount the Headrail
■With the headrail slightly tilted,
insert the front lip of the headrail
onto the front lip of the installation
bracket.
■Push the headrail back and up until
its bottom lip snaps into bottom tab
on the installation bracket.
Battery Wand Clip
Battery
W
and Clip Headrail
Insert Front
Lip of Headrail
onto Bracket
Bottom
Tab
Push Up
and Back

INSTALLATION
9
STEP 3 — Connect the Power Source
■Refer to the appropriate page based on your order.
➤For a battery wand or satellite battery pack, see “If You Have a Battery Wand or Satellite
Battery Pack...” below.
➤For an optional DC power supply, see “If You Have a DC Power Supply...” on page 11.
➤For two battery wands and a Y-connector, see “If You Have a Y-Connector for Adapting
Two Battery Wands...” on page 12.
➤For an optional DC power supply with daisy-chain connections, see “If You Have a DC
Power Supply with Daisy-Chain Connections...” on page 12.
➤For an optional C-size satellite battery wand, see the instructions that came with the wand.
If You Have a Battery Wand or Satellite Battery Pack...
Install the Batteries into the Battery Wand
■Squeeze the cap latch to release thecap.
■Remove the cap from the battery wand.
■Install the batteries according to the
instructions on the battery wand label.
➤Hunter Douglas recommends AA alkaline batteries for use with our battery-powered
shades. These will provide approximately one year of operation, depending on usage.
Lithium and rechargeable batteries are not recommended.
■Replace the cap.
➤Align the tab with the end of the wand. Press the cap on until it latches.
Important: If you have a satellite battery pack, proceed to “If You Have a Satellite
Battery Pack...” on page 10 for installation of the wall mount bracket.
Mount the Battery Wand into theBatteryWandClip
■Align the battery wand with its socket
toward the motor side end cap.
■Push the battery wand straight up into
the battery wand clip until it snaps into
place. Check to make sure the battery
wand is secure.
CaUtIon: Be sure the cable does not become pinched by the battery wand clip during
installation. Damage or overheating of components could result.
Tab Slot
Cap
Latch
Battery
Wand
Squeeze
Back of Shade
Plug into Socket

INSTALLATION
10
Plug the Power Cable into the Battery Wand
■On the back of the headrail, connect the power cable (coming from the shade) into the
socket on the battery wand.
Proceed to “Testing the Shade” on page 13.
If You Have a Satellite Battery Pack...
Mount the Satellite Battery Pack
■Decide where you want to attach the wall mount bracket.
A satellite battery pack may be mounted in any orientation.
■Mark the screw holes.
■Drill the screw holes using a
3
/ 32 " drill bit.
■Remove the backing from the double-sided tape. Press the bracket into place.
■Attach the bracket using the screws provided.
■Position the battery wand so the power cable is easily connected to the socket.
■Snap the battery wand into the bracket.
■Install the battery wand cover with the slot aligned
to the socket in the battery wand.
■Plug the power cable from the shade into the
extension cable.
■Plug the other end of the extension cable
into the socket in the battery wand.
■Secure the power supply cable using wire
retainers (not supplied). If hiding the cable
behind the shade, make sure it does not impede
the operation of theshade.
Proceed to “Testing the Shade” on page 13.
Wall Mount Bracket
Socket
Battery Wand Cover
Socket
Slot
Battery Wand Cover
Extension
Cable
Power Cable
from Shade

INSTALLATION
11
If You Have a DC Power Supply...
Connect the Power Supply
■Plug the power cable from the shade into the extension cable.
■Plug the other end of the extension cable into the DC power
supply.
■Plug the DC power supply into a standard outlet.
■Secure the power supply cable using wire retainers (not supplied). If
hiding the cable behind the shade, make sure it does not
impede the operation of theshade.
■Space the wire retainers approximately 15" apart along
the power supply cable, as shown.
WarnIng: Keep cables and small parts out of
the reach of children. They can wrap cables
around their necks and STRANGLE. They can
also put small parts in their mouths and CHOKE.
WarnIng: Electric shock and/or a fire hazard
may occur, if not properly installed.
Proceed to “Testing the Shade” on page 13.
Power Cable
from the Shade
Extension
Cable
DC Power
Supply
Plug
15" (Max)
Po
wer
Supply
Wire Retainer

INSTALLATION
12
If You Have a Y-Connector for Adapting Two Battery Wands...
Install the Batteries into the Battery Wand or Satellite Battery Pack
■Refer to “Install the Batteries into the Battery Wand” on page 9.
Mount the Battery Wand or Satellite Battery Pack
■Refer to “Mount the Battery Wand into theBatteryWandClip” on page 9.
■Refer to “Mount the Satellite Battery Pack” on page 10.
Connect the Y-Connector
■The Y-connector is used to adapt two battery wands to one large shade.
■Route the power cable from the shade to the Y-connector and
connect the short cable to the first battery wand.
■Connect the longer cable on the Y-connector
to the second battery wand.
If You Have a DC Power Supply with Daisy-Chain Connections...
The daisy-chain feature allows up to three PowerView motorized shades to be powered by
a single DC power supply. However, each shade has its own RF receiver and can operate
independently. The daisy-chain feature is only available with the DC power supply option.
■Route the power cables from each shade through the connector, using an extension cable,
if necessary.
■Plug an extension cable into the connector and the DC power supply. A two-shade
configuration is shown below.
■An additional connector and two additional extension cables are used for three shades.
Po
wer
Cable
from
Shade Y-Connector
Battery
Battery
Power Cable
from Shade
Extension
Cable
Power Cable
from Shade
Connector

OPERATION
13
Testing the Shade
Testing the shade with the manual control button will allow you to ensure that the motor and
power source are working correctly.
CaUtIon: When raising the shade for the first time, observe how the fabric stacks. It should
stack evenly. Immediately stop the shade if the bottom rail is not level or the shade starts to rub
against either window jamb.
■Press and release the manual control button on the bottom
of the end cap to test operation. If the shade does not operate,
see “Troubleshooting” on page 16.
➤Press and release the button to alternately lower, stop,
and raise the shade.
note: With Top-Down/Bottom-Up shades, the manual control button will alternately lower
the bottom rail, lower the middle rail, raise the middle rail, and raise the bottom rail.
Using the PowerView™Remote
First activate the remote by pulling both plastic tabs from the back battery compartment.
Important: If you have more than one remote, see “Adding Additional Remote(s) to the
PowerView™Shade Network” in the PowerView Motorization Remote Control Guide.
Joining a Shade to a Group
Important: The shade will not operate using the remote until it has been joined to a group.
1. Press and hold ■ STOP for 4 seconds to put remote in program mode. The lights on the
remote will flash to indicate it is in program mode.
2. Press desired group number (1 – 6) on the remote. The light for the group number selected
will flash to show it is selected.
Manual
Control
Button
Front of
Shade
Group 1
Group 2
OPEN
CLOSE
Group 3 Group 4
Group 5
Group 6
Favorite
(Shading position)
LEFT
ARROW
Lowers the middle rail on
To
p-Down/Bottom-Up
RIGHT ARROW
Raises the middle rail on
Top-Down/Bottom-Up
STOP
(Press and hold for
programming mode)

OPERATION
14
3. Press and hold the manual control button on the shade.
4. While continuing to press the manual button, press and release ▲ OPEN on the remote.
Release the manual control button. The shade will move slightly to indicate it has joined the
group.
5. Press and hold ■STOP for 4 seconds to exit program mode. The lights will stop flashing.
Basic Operation
1. To wake up remote, simply pick up the remote or press ■STOP. The last group(s) selected
will be highlighted and active.
2. Press “All” or groups 1 – 6 to select specific shade(s) to move. Selected group button(s) will
light to show they are selected.
a. Multiple group buttons may be selected at a time.
b. To deselect a group, press the group button again. The backlight for that group button will
go out.
3. Press ▼CLOSE to lower the selected shade(s).
4. Press ▲OPEN to raise the selected shade(s).
5. Press ■STOP to stop the shade’s movement anywhere along its travel.
6. Press ♥FAVORITE to send selected shading(s) to your preset “favorite” position. Refer to the
PowerView™Motorization Remote Control Guide on how to set a favorite position.
Top-Down/Bottom-Up Operation
For operation of Top-Down/Bottom-Up shades, the bottom rail must be in the fully lowered
position before the middle rail will move. The middle rail must be in the fully raised position
before the bottom rail will move.
1. Press ▼CLOSE to lower the bottom rail, closing the shade.
2. Press the left arrow to lower the middle rail. This opens the shade top-down on a Top-
Down/Bottom-Up shade.
3. Press the right arrow to raise the middle rail. This closes the shade bottom-up on a
Top-Down/Bottom-Up shade.
4. Press ▲OPEN to raise the bottom rail, opening the shade bottom-up.
5. Press ■STOP to stop shade movement anywhere along the shade’s travel.
note: Pressing the arrow buttons will cause the bottom rail to move automatically, if
necessary, before moving the middle rail.

OPERATION
15
Further Operation and Programming Information
PowerView™Pebble™Remote and/or PowerView Surface Remote Operation
For information regarding operation and programming of the PowerView remote, refer to your
PowerView Motorization Remote Control Guide.
PowerView Scene Controller
For information regarding operation and programming of the PowerView Scene Controller, refer
to your PowerView Motorization Scene Controller Guide.
PowerView App Operation
PowerView Hub is required for PowerView App operation. For information regarding setup
and operation using the PowerView App, refer to the online PowerView App Software Guide at
hunterdouglas.com/powerview/support.
Resetting the Shade (If Necessary)
If you need to reset a shade’s travel limits:
Basic Reset
The basic reset is used to reset the shade’s travel limits. This procedure will also reset the
♥ FAVORITE position to its default (shade closed halfway).
Bottom-Up shades:
1. Press and hold the manual control button for 6 seconds. The shade will move slightly.
2. Release the manual control button. The shade will raise to its fully open position to set the
upper travel limit, then lower to the fully closed position to set the lower travel limit. The shade
will move slightly one more time to indicate that the travel limits have been reset.
Top-Down/Bottom-Up shades:
1. Press and hold the manual control button for 6 seconds. The shade will move slightly.
2. Release the manual control button. The middle rail will raise to the top, followed by the bottom
rail, opening the shade bottom-up to set the upper travel limits. The bottom rail will then
lower, followed by the middle rail, opening the shade top-down to set the lower travel limits.
The shade will move slightly one more time to indicate that the travel limits have been reset.

OPERATION
16
Resetting Shade Programming
This reset erases all shade programming from memory, including group assignments, preventing
any input device from operating the shade. Its primary use is during installation to correct group
and network assignments. This reset does not affect travel limits.
1. Press and hold the manual control button for 12 seconds. The shade will move slightly once
after 6 seconds, then again after 12 seconds. Release the button.
2. Refer to “Joining a Shade to a Group” on page 16 to program the shade to a group.
Adjustment
Level the Rail(s)
■Unsnap the fabric flap on the bottom or middle rail.
■Each cord can be adjusted. Begin by
sliding the cord wedge(s) to release the
cord.
■Place the bottom rail to the desired height.
■Push cord wedge(s) back into place to
secure the cord position.
■Snap the fabric flap back into place.
Troubleshooting
If your shade is not operating correctly:
■First review the guide that came with your control device.
■Refer to the following troubleshooting for specific solutions for your shade.
If questions remain, please contact the Hunter Douglas Customer Information Center at
1-888-501-8364.
Problem The shade will not fit into theinstallation brackets.
Solution If the shading has a battery wand, check that the wand is not interfering with
the installation brackets.
Check that the installation brackets are level and aligned. Shim (provided) the
installation brackets to level the headrail, if necessary.
Be sure the heads of the screws are flush against the installation bracket.
Check that the headrail is completely inserted into the installation brackets. See
“Mount the Headrail” on page 8.
Wedge
Wedge

OPERATION
17
Problem The shade does not operate using the manual control button.
Solution Check that the batteries in the battery wand, satellite battery pack, or C-size
satellite battery wand are correctly inserted andfresh.
Check that the battery wand, satellite battery pack, C-size satellite battery wand,
or DC power supply is securely connected to the power cable and the cables are
not pinched or caught in the headrail or installation brackets.
Problem The shade is not responding to the PowerView™remote.
Solution Important: A shade will not operate until it is joined to a group. See “Joining
a Shade to a Group” on page 13.
Check that the correct group number is selected.
Check that the batteries in the remote are correctly inserted andarefresh. The
LEDs that backlight the remote should come on full bright when ■STOP is
pressed.
Problem The shade is operating slowly or does not raise or lower completely.
Solution The batteries may be low in the battery wand, satellite battery pack, or C-size
battery wand. Check the battery orientation or replace the batteries.
Check that the battery wand, satellite battery pack, C-size satellite battery wand,
or DC power supply is securely connected to the power cable and the cables are
not pinched or caught in the headrail or installation brackets.
Shade limits may need to be reset. See “Basic Reset” on page 15.
Check that the fabric stacks evenly when raised. If not, see “Level the Rail(s)” on
page 16.
Problem The shade drop or middle rail is too high or too low.
Solution See “Basic Reset” on page 15. If the Basic Reset does not solve the issue,
see “Level the Rail(s)” on page 16.
Problem The middle or bottom rail raise/lower unevenly.
Solution Check that the headrail and installation brackets are level and aligned. Shim the
installation brackets to level the headrail, ifnecessary.
Adjust the rail(s). See “Level the Rail(s)” on page 16.

CARE
18
Removing the Shade (If Necessary)
■Raise the shade completely.
■Support the headrail so that it does not fall. Push up
on the headrail and use your finger or a flat blade
screwdriver to release the bottom tab on the
installation brackets.
■Pull the headrail straight out from the installation
brackets.
Cleaning Procedures
Hunter Douglas Solera®Soft Shades are made of anti-static, dust-resistant fabric which repels
dirt and dust. For most fabrics, the following cleaning options are available.
Dusting
■Regular light dusting with a feather duster is all the cleaning that is needed in most
circumstances.
Vacuuming
■For deeper cleaning, you may vacuum all fabrics except for Prism. Vacuum gently with a
brush attachment.
Compressed Air/Hair Dryer (Cool Setting)
■Use compressed air or a hair-dryer on a cool setting to blow dust and dirt off shades.
Release Using
Finger or
Flat Blade
Screwdriver.
Push up on
the Headrail.

