HunterDouglas Palm Beach Polysatin PowerView Gen 3... Parts list manual

Palm Beach
™
Polysatin
™
Shutters
PowerView
®
Gen 3 Automation
Installation • Operation • Care

CONTENTS
Questions?
Call the Hunter Douglas Consumer Support at [phone].
© 2022 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas
or their respective owners.
GETTING STARTED...............................................................1
Installation Overview.............................................................1
Unpacking ..............................................................................1
Tools and Materials Needed .................................................1
Fasteners................................................................................2
FRAME ASSEMBLY...............................................................3
Assemble the Frame – Panel Systems..................................3
Assemble the Frame – Track Systems...................................7
INSTALLATION ......................................................................8
Framed Standard Panel Systems...........................................8
Standard Panel Systems with Hang Strip ...........................11
Unframed Standard Panel Systems.....................................13
Bi-Fold Track Systems..........................................................15
Bypass Track Systems..........................................................21
French Door Shutters...........................................................30
Corner Windows..................................................................33
Bay Windows.......................................................................35
Framed Stand-Alone Specialty Shapes...............................38
Framed Specialty Shapes Over Standard Shutter...............39
Unframed Specialty Shapes ................................................40
Decorative Sill Cover ...........................................................41
Finish Work ..........................................................................42
OPERATION..........................................................................45
CARE......................................................................................46
TROUBLESHOOTING ..........................................................47
Installation Troubleshooting ................................................47
POWERVIEW®GEN 3 AUTOMATION...............................55
Connect the Power Source ..................................................55
Operating the PowerView App and Gen 3 Remote.............57
Resetting the Shutter...........................................................58
Troubleshooting ...................................................................59
DECLARATIONS...................................................................63
WARRANTY .........................................................................64

GETTING STARTED
1
Hunter Douglas Palm Beach™Polysatin™Shutters are built using the highest quality materials.
When properly installed, these shutters will provide a lifetime of beauty and performance.
IMPORTANT: These installation instructions are intended for professional installers who
have been certified after attending Hunter Douglas shutter training.
Installation Overview
Panel shutters come in many configurations — individually hinged, bi-fold panels, with and
without T-posts, track systems comprised of one or multiple panels, and with a variety of
frames for inside or outside mounting.
Whatever the configuration, installation procedures are basically the same. The frame is
assembled and fastened to the window at two points. Then the shutter panels are individually
installed, racked, and the frame attachment is completed. Duracatch™lock adjustment or
magnet mounting, caulking and other finish work complete the installation.
Unpacking
Carefully unpack the shutters. The package will include:
■ Shutter panels
■ Disassembled frames (frames for specialty shapes are typically assembled)
■ Miscellaneous hardware (hinge pins, button plugs, etc.)
Tools and Materials Needed
Tools
■ Flat blade, Phillips, and Robertson #1 and #2screwdrivers ■ Measuring tape
■ Power drill anddrill bits, including a 2" drill bit extension ■ Level
■ Rubber mallet ■ Awl
■ Miscellaneous tools for non-typical installations (jig saw, hack saw, Dremel®tools,etc.)
Materials
■ Canvas drop cloth large enough for unpacking and frame assembly
■ Clean fabric cloth and a mild cleaning spray solution
■ Shim materials
■ Finishing supplies (caulk, sealant, etc.)
■ Instant adhesive for frame miters
■ Silicone adhesive or doubled-sided tape for Decorative Sill Cover installation

2
GETTING STARTED
Fasteners
Screws of varying lengths and types are required to install shutters. The chart below shows
the standard fasteners, what each is used for, and the tool or driver needed to secure them.
Other types of fasteners may be needed if mounting into concrete, metal, or similar surfaces.
#8 x 3" Washer Head Screw
#8 x 1
1
/ 2 " Pan Head Screw
#8 x 1" Pan Head Screw
#6 x
1
/ 2 " Flat Head Screw
#8 x 2" Bugle Head Screw
#6 x 1
3
/ 4 " Round Head Screw
#6 x
5
/ 8 " Flat Head Screw
#6 x
3
/ 4 " Round Head Screw
#6 x
1
/ 2 " Pan Head Screw
Installation screw
#2 Robertson drive
Attaches Bi-Fold/Bypass track to frame or
opening, as well as track system brackets to frame
#2 Robertson drive
Attaches T-Post to frame
#2 Phillips drive
Attaches T-Post blocks and T-Post to frame
#1 Robertson drive
Attaches magnets, as well as T-Post brackets to
T-Post and sill or frame, and Bi-Fold/Bypass carrier
hardware to panels
#1 Robertson drive
Attaches Bi-Fold pivot bracket to frame
#2 Phillips drive
Attaches Bi-Fold bottom track pivot bracket to
bottom track
#2 Phillips drive
Attaches hinges to frames and T-Posts, as well as
magnet strike plates to panels
#1 Robertson drive
Attaches metal brackets to frame
Combination #2 Phillips/#1 Robertson drive
Installation screw; also used to attach valance
clips to frame
#2 Robertson drive
#8 x
3
/ 4 " Flat Head Screw
#8 x 2" Pan Head Screw Attaches Bi-Fold or Bypass bracket to wall
#2 Phillips drive

FRAME ASSEMBLY
3
Panel Systems
Assemble the Frame – Panel Systems
Prepare the work area. Lay the shutter panels on a drop cloth face up just as they will appear
in the window. Then follow the procedure below.
1. Lay the side frames beside the panels, so that the panel hinges are above the frame
hinges. If one or more T-posts are used, lay them in the proper position.
NOTE: If hinges were ordered unattached, attach them to the frame and panels as shown
below before proceeding.
2. Insert the plastic corner keys into the ends of the top and bottom frames.
➤ The Deluxe Casing Frame, Colonial Z-Frame, Classic Z-Frame, Modern Z-Frame, and
Standard Z-Frame receive both the corner keys and metal brackets.
➤ Insert the side frame pieces onto the corner keys of the top frame.
➤ Tap the mitered frame corners with a rubber mallet to ensure that the corner keys are
fully seated, and to pull the miters tightly together.
IMPORTANT: With outside mount L-frames that have no T-posts, glue the corner keys in
position as described in the next step on page 4.
Corner Key
Bottom
Top
Corner Key
Position hinge leaf
on frame below
hinge leaf on panel

FRAME ASSEMBLY
4
Panel Systems
IMPORTANT: Be sure the frames match before gluing. The corners cannot be detached after
the adhesive has set.
3. Outside mount L-frames with no T-posts: Glue the corner keys in position as
illustrated. This prevents the frame from bowing.
➤ First remove the tabs off the corner key with a flat blade screwdriver. The L-frames
have no corner key punch. The tabs must be removed from the corner keys to prevent
distorting the frame.
➤ Then apply a small amount of instant adhesive or contact cement to the inside of
the frame.
➤ Insert the corner key into the end of the frame and hold firmly until set.
Apply
Adhesive
Inside
Frame
Outside Mount L-Frame with No T-Posts Only
Tab
Tabs
Removed
4. With the Deluxe Casing Frame, Colonial
Z-Frame, Classic Z-Frame, Modern
Z-Frame, and Standard Z-Frame, secure
the top frame metal brackets to the side
frames using the provided screws.

FRAME ASSEMBLY
5
Panel Systems
5. Frames with T-posts: Attach the T-post to the top frame.
➤ T-post blocks will be pre-attached to
the top and bottom frame pieces.
➤ Slide the T-post onto the T-post block
on the top frame piece and secure
the T-post to the block using a #1
Robertson bit to drive the provided
bugle head screw.
IMPORTANT: A long driver bit is
required to get enough access to drive
the screw.
NOTE: If T-post blocks were not
provided, or for three-sided frames, or for
inside mounts with no frames, see step 8
on page 6.
6. Attach the bottom frame to the side
frames and T-post, repeating the
methods described in steps 2 through 5.
7. Deluxe Casing Frame, outside mount Standard L-Frame, and outside mount
Deluxe Casing Sill/Extended L-Frame only: If build-out is needed for additional
clearance, install the build-out onto the back of the frame.
➤ The build-out snaps onto the back of the frame.
T-Post
T-Post Block
Top
Frame
#6 x 1
3
∕ 4 "
Round Head Screw
L-Frame Build-Out
1
∕ 2 "
Deluxe Casing Frame Build-OutDeluxe Casing Sill/
Extended L-Frame Build-Out

FRAME ASSEMBLY
6
Panel Systems
8. With 3-sided frames or inside mounts with no frame, T-post brackets are used to
attach the T-post to the sill or casement after the frame has been installed. Refer to the
illustration below.
➤ Attach the brackets to the sill or casement using the slotted hole on the bracket to
allow for side-to-side adjustment.
➤ Be sure to square the T-post before tightening the brackets.
➤ T-post brackets can also be used to attach T-posts to frames when T-post blocks are
not provided.
IMPORTANT: When a Decorative Sill Cover is used, it must be placed between the
window sill and T-post before attaching the T-post.
T-Post
T-Post
Bracket
Sill

FRAME ASSEMBLY
7
Track Systems
Assemble the Frame – Track Systems
Prepare the work area. Lay the frame pieces on a drop cloth in their proper orientation.
Thenfollow the procedures below.
1. Align the track support spacers in the channels at either end of the top frame, flush with
the ends of the frame. Use the four screws to attach the top frame and the track support
spacers to the side frames.
➤ With four-sided systems, attach the bottom frame to the side frames in the same way.
2. If build-out is needed for additional clearance, secure the build-out onto the back of the
frame with screws, as shown below.
3
∕
4
"
Build-Out
Track System
(Bypass Shown)
2" Screws
Track Support Spacer
Pre-drilled Outside Mount
Installation Screw Holes

INSTALLATION
8
Framed Standard Panel Systems
Framed Standard Panel Systems
NOTE: If a Decorative Sill Cover was ordered, refer to page 41.
Step A. Install the Frame
1. Position the frame for mounting.
➤ Outside (OM) Mount. Center the frame over the opening. There should be a
1
⁄ 4 "
reveal on all four sides (or an equal reveal if a larger or smaller reveal was specified
on the original order).
➤ Inside (IM) Mount. Center the frame
in the opening. Insert temporary shims
between the shutter frame and the
window to hold the frame centered.
2. Attach the side frames at the top corners
through the pre-drilled holes.
IMPORTANT: Tighten the screws snugly,
but do not overtighten.
Standard
Z-Frame
(IM)
Standard
L-Frame
(IM)
Optional
Cover Strip
Deluxe Casing Frame
(OM)
Standard L-Frame
(OM)