HunterDouglas Duette User manual

Duette®Honeycomb Shades
PowerRise®Battery
Operated Shades
Owner’s Guide
®
™

2
CONTENTS
INTRODUCTION
Thank you for purchasing a Duette®with PowerRise®battery operated shade.
Please review these instructions before installing or operating your shade.
If you need assistance, call the Hunter Douglas Customer Information Center at:
1-888-501-8364
Introduction .................................................................................................. 2
Installation Instructions ............................................................. 3
Materials Included ....................................................................................... 4
Tools And Supplies Needed ........................................................................ 5
InstallThe BatteryWand .............................................................................. 6
Connect The Optional Components ........................................................... 7
MountThe Installation Brackets .................................................................. 8
InstallThe Shade .........................................................................................12
InstallThe Optional Components ...............................................................13
RemoveThe Shade ......................................................................................16
Operating Instructions ............................................................. 17
Operation ..................................................................................................... 19
Replacing Batteries .....................................................................................22
Troubleshooting ..........................................................................................24
Care And Cleaning ...................................................................................... 27

3
INSTALLATION INSTRUCTIONS

4
MATERIALS INCLUDED
Infrared
Eye
Satellite Eye
(Optional)
Remote
Control
Honeycomb
Fabric
Bottom
Rail
Timer
(Optional)
AC Transformer
(Optional)
Satellite
Battery Pack
(Optional)
End Cap
Headrail
Headrail With Raised
Cover Rail
Battery Wand
Bottom Rail
End Cap
®
™
Manual
Control
Button
7:10
Extension Brackets
(Optional)
Spacer Blocks (Optional)
Installation Brackets
PowerRise
®
TO REPLACE BATTERIES,
REMOVE CAP FROM THIS END.
Use 8 AA alkaline batteries as shown below.
Install battery wand with label facing outward. For assistance call 1-800-327-8953.
©1998 Hunter Douglas Inc. ®Registered trademarks of Hunter Douglas Inc. U.S.and foreign patents pending. 2981097000 rev. 2/98 20M
CAUTION: TO AVOID DAMAGE, DONOT DROP THE BATTERY WAND.
INSTALL THIS END
TOWARDS SPRING.
Duette
®
PowerRise
®
mustbe reset after
changingbatteries. 1) Fullylower shade.
2)Press DOWN▼button - Hold 5 seconds.
3)Press UP▲button to completely raise shade.
ToresetSilhouette
®
PowerRise
®
:1) Fullylower
shading.2) Tiltvanes completely open. 3) Press
DOWN▼button-Hold 5 seconds. 4) Press UP▲
buttontoclose and completely raise shading.
PowerRise
®
TO REPLACE BATTERIES,
REMOVE CAP FROM THIS END.
Use8AAalkalinebatteriesasshownbelow.
Installbatterywandwithlabelfacingoutward.Forassistancecall1-800-327-8953.
©1998HunterDouglasInc.®RegisteredtrademarksofHunterDouglasInc.U.S.andforeignpatentspending.2981097000rev.2/9820M
CAUTION:TOAVOIDDAMAGE,DONOTDROPTHEBATTERYWAND.
INSTALL THIS END
TOWARDS SPRING.
Duette
®
PowerRise
®
mustberesetafter
changingbatteries.1)Fullylowershade.
2)PressDOWN▼button-Hold5seconds.
3)PressUP▲buttontocompletelyraiseshade.
ToresetSilhouette
®
PowerRise
®
:1)Fullylower
shading.2)Tiltvanescompletelyopen.3)Press
DOWN▼button-Hold5seconds.4)PressUP▲
buttontocloseandcompletelyraiseshading.

5
TOOLS AND SUPPLIES NEEDED
■■
■■
■Carpenter’s level
■■
■■
■Measuring tape
■■
■■
■Power drill, 1/4" hex driver,
and drill bits
■■
■■
■Screwdrivers (flat blade and Phillips)
■■
■■
■Wood screws or other fasteners, such as expansion bolts, toggle bolts, or
anchors (not included)
Mounting Surface Fastener
No. 6 Hex Head Screws
(Provided)
Wall Anchors, Expansion Bolts
(Not Provided)
Sheet Metal Screws
(Not Provided)
Wood
Drywall, Plaster
Metal

6
1. Install the batteries
according to the
instructions on the
battery wand label.
2. Install the wand into
the headrail with the
label facing you .
Removable
End Cap
Removable
End Cap
AA Battery Wands Used For Shades MoreThan 26" Wide
AAA Battery Wands Used For Shades LessThan 26" Wide
Use 8 AAA alkaline batteries as shown below.
PowerRise
®
© 1998 Hunter Douglas Inc. ® Registered trademarks of Hunter Douglas Inc. U.S. and foreign patents pending. 2981094000 rev. 2/98 20M
INSTALL THIS END
TOWARDS SPRING.
Install battery wand with label facing outward.
For assistance call 1-800-327-8953.
CAUTION: TO AVOID DAMAGE,
DO NOT DROP THE BATTERY WAND.
TO REPLACE BATTERIES,
REMOVE CAP FROM THIS END.
Duette
®
PowerRise
®
must be reset after
changing batteries. 1) Fully lower shade.
2) Press DOWN▼button- Hold 5 seconds.
3) Press UP▲button to completely raise shade.
To reset Silhouette
®
PowerRise
®
: 1) Fully lower
shading. 2) Tilt vanes completely open.
3) Press DOWN▼button- Hold 5 seconds.
4) Press UP▲button to close and completely
raise shading.
PowerRise
®
TOREPLACEBATTERIES,
REMOVECAPFROMTHISEND.
Use8AAalkalinebatteriesasshownbelow.
Installbatterywandwithlabelfacingoutward.Forassistancecall1-800-327-8953.
© 1998 Hunter Douglas Inc. ® Registered trademarks of Hunter Douglas Inc. U.S. and foreign patents pending. 2981097000 rev. 2/98 20M
CAUTION:TOAVOIDDAMAGE,DONOTDROPTHEBATTERYWAND.
INSTALLTHISEND
TOWARDSSPRING.
Duette
®
PowerRise
®
must be reset after
changing batteries. 1) Fully lower shade.
2) Press DOWN▼button - Hold 5 seconds.
3) Press UP▲button to completely raise shade.
To reset Silhouette
®
Power Rise
®
: 1) Fully lower
shading. 2) Tilt vanes completely open. 3) Press
DOWN▼button - Hold 5 seconds. 4) Press UP▲
button to close and completely raise shading.
INSTALL THE BATTERY WAND
CAUTION: Use only alkaline batteries. Do not use rechargeable batteries.
BATTERY ORIENTATION SHOWN BELOW. USE 8 AA BATTE RIES. USE ALKALINE BATTERIES ONLY.
Spring Clip Pivot
Release Clip
PowerRise
®
TOREPLACEBATTERIES,
REMOVECAPFROMTHIS END.
Use8AAalkalinebatteriesasshownbelow.
Installbatterywandwithlabelfacingoutward.Forassistancecall1-800-327-8953.
©1998HunterDouglasInc. ® RegisteredtrademarksofHunterDouglas Inc. U.S.andforeignpatentspending. 2981097000rev.2/9820M
CAUTION:TOAVOIDDAMAGE,DONOTDROPTHEBATTERYWAND.
INSTALLTHISEND
TOWARDSSPRING.
Duette®PowerRise®mustberesetafter
changingbatteries.1)Fullylowershade.
2)PressDOWN▼button-Hold5seconds.
3)PressUP▲buttontocompletelyraiseshade.
ToresetSilhouette®PowerRise®:1)Fullylower
shading.2)Tiltvanescompletelyopen.3)Press
DOWN▼button-Hold5seconds.4)PressUP▲
buttontocloseandcompletelyraiseshading.
Infrared Eye OnThe Right Side Of The Shade
Spring Clip
Pivot
Release Clip
PowerRise
®
TOREPLACEBATTERIES,
REMOVECAPFROMTHISEND.
Use8AAalkalinebatteriesasshownbelow.
Installbatterywandwithlabelfacingoutward.Forassistancecall1-800-327-8953.
© 1998 Hunter Douglas Inc. ® Registered trademarks of Hunter Douglas Inc. U.S. and foreign patents pending. 2981097000 rev. 2/98 20M
CAUTION:TOAVOIDDAMAGE,DONOTDROPTHEBATTERYWAND.
INSTALLTHISEND
TOWARDSSPRING.
Duette
®
PowerRise
®
mustberesetafter
changingbatteries.1)Fullylowershade.
2)PressDOWN▼button-Hold5seconds.
3)PressUP▲buttontocompletelyraiseshade.
ToresetSilhouette
®
PowerRise
®
:1)Fullylower
shading.2)Tiltvanescompletelyopen.3)Press
DOWN▼button-Hold5seconds.4)PressUP▲
buttontocloseandcompletelyraiseshading.
Infrared Eye OnThe Left Side Of The Shade
- For AA battery
wands, place the end
of the wand with the
non-removable end
cap into the spring
clip. The arrow on
the label of the
battery wand should
point towardpoint toward
point towardpoint toward
point toward the
spring clip.
- For AAA battery
wands, place the end
of the wand with the
removable end cap
into the spring clip.
The arrow on the label
of the battery wand
should
point towardpoint toward
point towardpoint toward
point toward
the spring clip.
3. Push the other end of
the wand into the
pivot release clip and
snap closed.
4. Make sure the wand
is securely seated in
both the spring clip
and pivot release clip.
5. Close the cover of the
headrail. Allow 30
seconds for the system
to power up.
PUSH
UPON
LATCH
ARM
BATTERYORIENTATION:
USE8AAABATTERIES.USEALKALINEBATTERIESONLY.
PowerRise
™
TOREPLACEBATTERIES,REMOVE
CAPFROMTHISEND.REINSTALL
THISENDTOWARDSSPRING.
REINSTALLBATTERYWANDWITHLABELFACINGOUTWARD.
FORASSISTANCECALL1-800-327-8953.
Spring Clip
TO
CLOSE
RAIL
COVER:
Pivot
Release Clip
Infrared Eye OnThe Right Side Of The Shade
Spring Clip
PUSH
UPON
LATCH
ARM
PowerRise
™
FORASSISTANCECALL1-800-327-8953.
PUSH
UPON
LATCH
ARM
USE8AAABATTERIES.USEALKALINEBATTERIESONLY.
REINSTALLBATTERYWANDWITHLABELFACINGOUTWARD.
TO
CLOSE
RAIL
COVER:
TO REPLACE BATTERIES, REMOVE
CAP FROM THIS END. REINSTALL
THIS END TOWARDS SPRING.
Pivot
Release Clip
Infrared Eye OnThe Left Side Of The Shade
AA Battery Wands
AAA Battery Wands

7
CONNECT THE OPTIONAL COMPONENTS
If you ordered the satellite battery pack or AC transformer, connect it to the motor.
1. Flip up the cover rail to open.
Optional Satellite Battery POptional Satellite Battery P
Optional Satellite Battery POptional Satellite Battery P
Optional Satellite Battery Pack or AC Tack or AC T
ack or AC Tack or AC T
ack or AC Transformerransformer
ransformerransformer
ransformer
2. From the top of the headrail, connect the 2-port satellite battery pack or AC
transformer connector into the PWR plug on the motor housing. Do not force
the connection. Make sure the orientation of the plug is correct before
attempting to make the connection.
Optional Satellite EyeOptional Satellite Eye
Optional Satellite EyeOptional Satellite Eye
Optional Satellite Eye
3. From the top of the headrail, connect the 4-port satellite eye to the SAT
connection on the motor housing. Do not force the connection. Make sure the
orientation of the plug is correct before attempting to make the connection.
4. Close the cover rail.
Wire FromThe
Limit Assembly
(DO NOT REMOVE)
Wire FromThe Internal Eye
Or Satellite Eye
Wire Carrying Power
FromThe Satellite
Battery Pack Or The
ACTransformer

8
MOUNTTHE INSTALLATION BRACKETS
Mounting Requirements
■■
■■
■Mount the headrail level for proper shade operation.
■■
■■
■Use a carpenter’s level to check that the mounting surface is level on an inside
mount and that the tops of the installation brackets are level and aligned on an
outside mount. If necessary, shim the brackets.
Number of Brackets Required
■■
■■
■The number of installation brackets included with each shade depends upon
the ordered width.
■■
■■
■Use spacer blocks or extension brackets for additional clearance.
Bracket Spacing
Bracket spacing is the same for inside, outside, or ceiling mounted shades. End
mounting is explained on page 11.
1. Space the two end brackets so that their outside edges are at least 5/8" in from
the ends of the headrail.
2. Space additional brackets, if used, evenly between the two end brackets.
3. Adjust the bracket positions to accommodate any obstructions to the bottom
rail, such as window cranks or handles.
4. Measure and mark all bracket locations.
12" - 31"
31
1
/ 8 " - 79"
79
1
/ 8 " - 127"
127
1
/ 8 " - 174"
Brackets Required
Shade Width*
2
3
4
5
*End Mount Maximum Width Is 65".
Two Installation Brackets And Two Extension Brackets
Are Always Necessary For End Mounting.
5
/ 8 "Space Evenly Space Evenly
5
/ 8 "
Headrail
Minimum Of Minimum Of

9
5
/ 8 "
5
/ 8 "
Minimum
Depth
5
/ 8 "
Fully
Recessed
See
Depth
Chart
INSIDE MOUNT APPLICATIONS
The minimum mounting depth is 5/8".
Bracket Placement
The depth required to fully recess a shade depends on the pleat size.
Note: For optimal operation of the infrared eye, the shade should not be
recessed past the front of the window opening.
1. Place both end brackets so that their outside edges abut the marks on the
mounting surface.
2. Check that each bracket is level and aligned.
3. Attach using two screws.
Depth Chart: Inside Mount Bracket Placement
Minimum
Pleat Size Fully Recessed
3
/ 8 "
1
/ 2 "
3
/ 4 "
1
1
/ 4 "
Double Honeycomb
Triple Honeycomb
5
/ 8 "2"
2
1
/ 2 "
5
/ 8 "
5
/ 8 "
5
/ 8 "
5
/ 8 "
5
/ 8 "
2"
3"
2
1
/ 2 "
2
1
/ 2 "

10
3
/ 4 "
Minimum
5
/ 8 "
Minimum
Mark
On Wall
1
/
2
"
1
/
2
"
Spacer Blocks
1
/
2
"
OUTSIDE MOUNT APPLICATIONS
The minimum height measurement is 3/4".
Bracket Placement
1. Center the shade over the window
opening and mark the ends of
the headrail.
2. Measure a minimum of 5/8" in from
the marks on the wall and mark the
bracket locations.
3. Align both end brackets so that their
outside edges abut the bracket marks
on the mounting surface.
4. Adjust the bracket position to
accommodate any obstructions to the
bottom rail, such as window cranks
or handles.
5. Check that each bracket is level
and aligned.
6. Attach using two screws.
Spacer Blocks (Optional)
Each spacer block projects brackets 1/2"
away from the mounting surface.
Note: Longer screws (not provided)
are required to secure the spacer
blocks and the installation brackets to
the mounting surface.
1. Mount spacer blocks with the solid
side facing the mounting surface.
Use a maximum of three spacer
blocks per bracket.
2. Secure with two screws.

11
Extension Brackets (Optional)
Extension brackets project the installation
brackets up to 3" away from the
mounting surface.
1. Mount the extension brackets on a
surface at least 3/4" high.
2. Check that each bracket is level
and aligned.
3. Attach using two screws.
4. Attach the installation brackets to the
extension brackets using the machine
screws and nuts provided.
END MOUNT APPLICATIONS
End mount the headrail when conventional
mounting techniques will not work, for
example, in an arched window opening.
The maximum width of an end-mounted
shade is 65".
1. Mount the extension brackets on a
surface at least 1 1/2" wide.
2. Attach the installation brackets to the
extension brackets using the machine
screws and nuts provided.
Extension
Bracket
Installation
Bracket
Nuts
11/2"
Minimum
Extension
Bracket
Installation
Bracket
Nuts

12
Headrail Properly Installed
Locking Tab
Of Bracket
Headrail
Cover Lower Lip
Of Headrail
INSTALL THE SHADE
CAUTION: Be sure the wires
coming from the satellite eye,
satellite battery pack, or AC
transformer do not become
pinched by the brackets or
headrail during installation.
Note: If using a satellite eye,
remove the rubber bands
holding the satellite eye to the
headrail. If the satellite eye is not
connected to the shade, plug the
4-wire satellite eye connector
into the 4-wire slot marked
“SAT” on the motor housing.
1. Tip the headrail forward and fit
the back bottom edge into the
lower lip of each bracket.
2. Rotate the headrail up until it
snaps into the locking tab on the
back of each bracket.

13
INSTALLTHE OPTIONAL COMPONENTS
Once the optional components (satellite battery pack, satellite eye, and AC
transformer) are connected and the shade installed, install the components.
Satellite Battery Pack
Determine where to mount the satelliteDetermine where to mount the satellite
Determine where to mount the satelliteDetermine where to mount the satellite
Determine where to mount the satellite
battery pack.battery pack.
battery pack.battery pack.
battery pack.
1. Mount the satellite battery pack in a
location where it will not interfere
with the shade’s operation.
2. On outside mounts , route the wire so
it exits from the top of the shade.
On inside mounts , route the wire so
it runs along the control side end cap
to the front of the shade.
Mount the satellite battery pack.Mount the satellite battery pack.
Mount the satellite battery pack.Mount the satellite battery pack.
Mount the satellite battery pack.
1. Remove the cover of the battery pack
by pressing on the circular latch and
lifting the cover off.
2. Use the holes in the rear of the pack
as a template to mark the screw
locations on the mounting surface.
3. Attach using two screws.
Load batteries into the satelliteLoad batteries into the satellite
Load batteries into the satelliteLoad batteries into the satellite
Load batteries into the satellite
battery pack.battery pack.
battery pack.battery pack.
battery pack.
1. Install eight AA alkaline batteries,
according to the instructions on the
battery pack.
2. Replace the cover, snapping it
securely closed.
Inside Mount
Outside Mount

14
Satellite Eye
CAUTION: Handle the satellite eye carefully to avoid damaging the infrared
eye. Do not touch or push on the infrared eye.
Determine where to mount theDetermine where to mount the
Determine where to mount theDetermine where to mount the
Determine where to mount the
satellite eye.satellite eye.
satellite eye.satellite eye.
satellite eye.
1. Choose a location for the satellite eye
where the signal from the remote is
not obstructed. Do not mount the
satellite eye in direct sunlight or
bright, focused light from halogen or
fluorescent light fixtures, track
lighting, spotlights, or neon lights.
2. Check that the wire is not caught or
pinched in the brackets or headrail.
3. With inside mounts, route the wire
behind the headrail and along the
side of the end cap to the front of
the shade.
Mount the satellite eye.Mount the satellite eye.
Mount the satellite eye.Mount the satellite eye.
Mount the satellite eye.
1. Flip the satellite eye down and place
the hinged flange against the wall.
Attach the flange to the wall with a
single screw.
2. Swivel the satellite eye upward to the
correct angle for receiving the signal
from the remote control.
Wall
Inside Mount
Outside Mount
Satellite Eye Mounting Options

15
AC Transformer
The AC transformer plugs into a standard 110V outlet.
1. Route the wire to a location where it will not
interfere with the shade.
2. On outside mounts , the wire exits from the top of
the shade.
On inside mounts , the wire runs along the
control side end cap to the front of the shade.
3. After the AC transformer has been attached to the
2-pin power connector on the headrail and the
headrail has been installed, plug the AC
transformer into a 110V outlet.
PowerRise®Timer (Optional)
See the PowerRise®Timer User Manual for
specific instructions on how to install, program,
and use the timer.
Outside Mount
Inside Mount
P/N # 298119800
AC-DC Adaptor
MODEL: MKD-48121000
INPUT: 120V AC 60 Hz 0.3A
OUTPUT: 12V DC 100 mA
Listed
Timer
User Manual

16
Install The Remote Control
Batteries
1. Remove the back center panel of the
remote control by pushing down on
the latch and pulling it out. Remove
both AAA batteries inside.
2. Replace the batteries with two new
AAA alkaline batteries as shown
inside the remote control.
3. Replace the back cover panel.
See the Operating Instructions in the
next section for the procedures for
resetting and operating the shade.
REMOVE THE SHADE
There are two ways to remove the headrail from
the mounting bracket.
■■
■■
■Access the locking tab through the front of
the headrail.
1. Lift the cover rail.
2. Push in on the locking tab and
rotate the headrail out of the bracket.
■■
■■
■Access the locking tab from behind
the headrail.
1. Insert a long, flat blade screwdriver
between the back of the installation
bracket and the headrail.
2. Push up on the locking tab and
rotate the headrail out of the bracket.
Bracket
Headrail
Cover
Rail
To Release, Lift The Cover Rail
And Push In On The Locking Tab
Locking
Tab
Headrail
Bracket
Locking
Tab

17
OPERATING INSTRUCTIONS

18

19
OPERATION
First Use
Duette®with PowerRise®shades must be reset before the first use (see below). See
the next section for resetting and testing the shade operation.
Channel Selection
Duette with PowerRise shades operate on specially designated channels, Channel 1
or Channel 2. To operate the shade, the remote control must be set on the same
channel as the shade.
Shades are set to Channel 1 unless specified for
Channel 2 at the time of ordering. When specified,
for example with adjacent or stacked shades, shades
are set to Channel 2. A decal attached to the motor
housing, visible under the cover rail,
indicates Channel 2 operation.
To switch a shade’s
operating channel:
1. Remove the shade from the
mounting brackets and open
the cover rail.
- The channel selector is located
on the motor board next to the
limit assembly plug.
- The right switch controls
the channel operation and
the left switch controls the
shade operation.
2. Using a small, flat blade screwdriver flip the right channel selector switch
toward the front of the shade for Channel 1 operation or toward the
back of the shade for Channel 2 operation.
CAUTION: Leave the left side switch in the front position.
Shade Motor
Channel 1
Position
(Standard)
Position For
Standard
PowerRise
CHANNEL OPERATION
PCN 51023480000 20M 12/96
2

20
Channel
Selector
Indicator
Light
Up
Down
Reset The Shade
1. Select the shade’s operating channel
on the remote control.
2. Press and release the DOWN ▼
button to lower the shade completely.
3. With the shade completely lowered,
press and hold the DOWN ▼ button
for 5 seconds. This will clear the
memory and the shade can be
operated normally.
Lower And Raise The Shade
Note: For standard operation,
press and release the buttons on
the remote control.
1. Select the shade’s operating channel
on the remote control.
2. Aim the remote control at the
infrared eye on the headrail or on
the satellite eye (optional) and press
the DOWN ▼ button to lower the
shade. Press the UP ▲button to
raise the shade.
- To stop the shade before it is fully
lowered, press the DOWN ▼button
a second time.
- To stop the shade before it is fully
raised, press the UP ▲ button a
second time.
45º
Maximum
Side Angle
Overhead View
Shade
12
®
Side View
55º
Maximum
Upward
Angle
Shade
Aim
High
Operate Within 30'
Of Shade